Helpful, friendly & they keep you updated on the progress of your repair.Got my car back ...LOOKS GREAT! Everything looks like brand new. Victoria is an asset to your business...HELPFUL, FRIENDLY, ORGANIZED... THANK YOU ♡♥︎♡My car was finished on time & was cleaner than when I dropped it off to be repaired. Thank you.
First timer and must say that the results of the repair was Perfect!!!! Amazing staff and service. I highly recommend this place.
Amazing work! I got rear-ended at a full stop and a lot of work had to be done to my car. The worst part was that my car had a custom paint job and I couldnt find the paint code. I was very worried about the color not matching and looking off, but when I collected my car... youd never have known. The paint job blends so phenomenally that I cant see any difference at all. In fact, I think they actually did a better paint job on my bumper than the original people I paid to paint my car did. They kept me updated along the way via texts and were very courteous and helpful. Given all the work they had to do, they worked quick and I got my car back much faster than expected. While I hope to not have to return (considering I dont enjoy car accidents) if I have a reason to need my car fixed again, I will definitely be returning here.
Yaira and Henry were amazing! I chose Gerber to repair my vehicle after a collision. Having Yaira and Henry help me with the process after dealing with a less than friendly insurance company was a breath of fresh air. They repaired my vehicle in the timeframe they estimated and kept me appraised of the progress every step of the way. So far, the repairs to my car are holding up nicely. Highly recommend this shop.
Had a tree fall on my car, new hood and mirror and headlight replaced. Did an absolutely perfect job! I couldn’t be happier. Thanks again guys. 👍
Great service! Needed my entire front bumper replaced, and they got my car back to me in three days! Super professional and kind staff. Definitely recommend!
Great and easy way to get your car done.Great people.
Had a great experience w/ Gerber. I had my first accident a few weeks ago and had to get my fender replaced. Gerber was great about working with my insurance and keeping me updated on the cars progress. I got estimates from multiple places, and Gerber was the least expensive by hundreds of dollars. The quality of work was excellent, and they even fixed an unrelated dent and scratch in my door at no additional cost. The staff was super friendly and helpful, especially Gustavo and the woman who works reception (her name is slipping my mind at the moment!) I would definitely recommend Gerber!
Gerber Collison makes auto body repair great again! President Trump Is Making America GREAT Again! Re-elect President Trump! Keep America GREAT!
Charged us 500.00 dollars when we got there to pick the car up.after telling us that the insurance money would cover it just a bad way to do business be aware
Took the car in to get damages to it appraised after an accident. Service was fast, painless, pretty much in, wait 30 minutes, and out. Only complain was the strong smell of paint cleaner, or some other type of chemical, that made it impossible to remain inside.
Picked up my car today and learned why it took so long to get it repaired. The team worked 5 hours overtime to get my car to me when I desperately needed it back. The part that was damaged and needed to be replaced was no longer being made so was hard to find. I applaud Gerber Collision for going above and beyond to get my car done just in time. My only complaint and frustration was that they didnt keep me informed as to why it was taking extra long to get the part needed for the repair.
I’ve had my car repaired at Gerber 3 separate times and every single time has produced quality work. I don’t ever worry in leaving it in their hands. In fact, they are about to do repairs as we speak and I’m not sweating it at all. It’s like a reset button on the car every time.8/23/18I left real pictures of before and after.
Absolutely excellent. I had Theresa. She is 100% honest and fair. Explains everything clearly and gives you options just in case they may have missed something. I highly recommend this business.
Would highly recommend! My car looks like nothing ever happened to it and they completed the job a week early. Great customer service as well!
I tapped something with my car, and the bumper was displaced and a trim piece fell out. I had had a good experience with this Gerber location a couple years ago, so I called them to make an appointment. The fixed my car in a few minutes and did not charge me.
Absolute worse experience while dealing with this shop. The GM Gustavo is very unprofessional and has terrible customer service skills. They tried giving me my car back half done and they charged the insurance a ton of money. When I refuse to take my car in those conditions they damaged my steering wheel with some kind of metal brush and worse of all they gave me my car back, which had front end damage, without inspecting the alignment. In consequence, the strut was rubbing with my front tire and my brand new tire was chewed up in days and blew up on me, luckily not on a highway going 70mph. This is pure negligence from there end and they dont want to take responsibility for this. I will be contacting some attorneys. Please do not go to these people. The franchise might be good, but this location is not. They do awful work.
I took my car to Gerber Collision and Glass following an auto accident. While I hope to never need their services again, I wouldn’t hesitate to take my car back to Gerber for all of my repair needs. The whole process was seamless. Customer service was fantastic and I was given frequent updates of my repair status. Gerber completed my repairs over a week before the estimated completion date. Could not recommend then enough!
I got into a car accident right before Thanksgiving and Gerber got my car all fixed up in no time. The customer service was fantastic and the work done great. Chris exampled everything and answered all my questions. I highly recommend them.
Destroyed parts of my truck then not willing to pay for it ! They were supposed to txt me a day to remove overspray and buff out paint ! Stripped off wheel lugs paint a door and fender ! Stripped door latch post with a pair of pliers in stead of using box end of wrench! Management does not care overcharged me then didnt want to make their mistakes good ! Stay as far away from this side show !
They repaired my rear end damage of my TL in a jippy. The team was so professional & I have no regrets. I would use them again without hesitation.Thank you
My husband took his 1999 S10 pickup for repair after a car accident. We waited almost 3 weeks and they still did not have the parts nor could they tell him how long it would be before the parts came in. The communication was poor - they would only say that they would call when the parts came in. Meanwhile, my husband could not drive his truck after dark because his license plate lights were missing. Other repair shops were able to get the parts in one day. Very disappointed with their service.
Gerber did a great job when my cadillac had been rear-ended. They are very professional and detailed oriented. Also they are very quick and my car looked better than ever when I picked it up!
Great service all the way around.
Formerly K&J collision. A lot of the former K&J employees stayed when Gerber bought them out. I have always had excellent results when taking my car here. Dont waste your time going anywhere else if you can take your vehicle here. I made the mistake of taking my last repair elsewhere and had to bring it here to have it (re) done and fixed right.Update 2017: the new office personnel gave me such a hard time when I wanted an estimate for something I wanted to pay for out of my own pocket, that I wound up going elsewhere. So I cannot vouch for their current level of service.
Nice people. Good work!
Great customer service representative always make time to assist you with anything that you might need all staff is easy to talk and more then happy to help.
Had work done when it was K&J. All fine. So really my 2nd time using them. Will never go back. Please be careful. So I had small touch up done around convertible top. Never had any trouble with the top working. I was told they forced it open. Forced was the word they used. The manual says never open it manually. They will not take responsibility. A lot of b s from them.
Scamed, we got into a minor accident the other drivers fault and this place says a minor dent on the door is enough for our vehicle to be junked, we dont even have a plan with these people, and we were scamed out of perfectly working vehicle, dont get into an accident with people who are on these guys plans because they want to junk your car
Awesome! Great job, my car looks fantastic!!! Would definitely return for future repairs if needed!!
Great experience. Very kind and professional staff.
Excellent service, timely repair.
Not at all happy with with the paint job they did.
Provided wrong information for my car repair and didnt want to help me contacting the insurance company to resolve their mistake.
Terrible business. They have no regard for customers time. Lie repeatedly and give false information. Avoid this body shop by all means.
Poor service & dishonest management.
Excellent attention