First, I got lost on my way there since I was coming from out of the area. Mr. Roberts went out of his way to make sure I found the place and came down from his office to find me and bring me to his office. What a sweetheart!Very upfront, explained everything to me. Gave me exactly what I was hoping for. I highly recommend Park Avenue Gold Exchange. Reputable business and outstanding customer service!!

My experience here was nothing short of excellent. Chris spent a great deal of time answering all my question and gave me straight, honest answers. I will continue to make my purchases here in the future. Thank you Chris for the great experience.

Had an absolutely wonderful experience. Chris explained everything so I was not confused at all and he gives the highest payout in the area! Very satisfied with the transaction, highly recommend.

Great service Honest and fair I was happy with what he offered me..Really nice guy. I would highly recommend him..

This place is exceptional when it comes to gold, I have had nothing but great experiences here! Fair prices and great service and quality work!Thank you, Noah!

This is 100% the place to go to sell gold and silver. Two years ago I took gold to three different gold buyers before coming across Park Ave Gold Exchange, Chris quoted significantly more than the other gold buyers in the area (one was located only about 1/4 a mile from Park Ave). Never have I been happier I sat on the gold I had because Chris did not disappoint when we went today. He bought my gold for more than 3x than another local buyer I compared with before going back today. Dont waste your time with other we buy gold places, and dont listen to other people who try to pressure you to sell. This place is an amazing find!!

Im a novice, and Chris took his time to explain and help guide me through the process. He does business in a way where customers will want to continue doing business with him which is especially important for those locally that is looking to get into precious metals during the current economic situation.

They made the process very simple and we’re more then happy to explain any details that were unclear. It was a quick in and out and I got more then what I was looking for, great place to sell ur gold too.

This was my first time selling gold and I walked away very impressed with the entire staff. Everyone was friendly and accommodating. Chris spent ample time with us and answered all our questions. We were shown exactly how much gold and other metals were in our pieces and we watched him weigh it all out. We were so surprised and excited by the price he offered us and his friendly willingness to share his knowledge with us. And even though there were people waiting their turn he did not rush us. He made us feel as if we were the most important people to him at that time. Such a great experience all round. I was even able to have my rings sized at his shop. I highly recommend this company to anyone and everyone. Thanks to all who made our experience a pleasant one. I will even take some more jewelry when I pick up my ring.

We stopped by to see if they had coins for beginner coin collectors and the owner gave us 4 different collection sets for free! Our Son turns 9 tomorrow and he just started coin collecting. He is going to be so surprised and excited! Thank you for your kindness and generosity! Happy Thanksgiving!

My husband and I went to Park Avenue Gold Exchange the other day and we were extremely surprised by the courtesy and professionalism demonstrated by the entire staff. Marissa is a very pleasant and knowledgeable asset to the company. We arrived without an appointment and were seen within minutes. Chris and Troy were very personable and professional. All business was done in private and within minutes we were given a check for an amount greater than we expected. What a wonderful surprise! We will definitely recommend Park Ave. Gold Exchange to our friends and relatives, and we look forward to meeting with you again.

Was a great experience from the moment I called and talked to Marissa to make my appointment to meeting Chris. Chris was very Friendly and made me feel really comfortable. He answered all of my questions, didnt rush me, explained everything to me. I was given a very fair price and was treated very well. I would, and already have, recommend this company to anyone who has gold to sell. Very very impressed...

I love these guys!I have dealt with Chris on at least four occasions. I would not go anywhere else. The staff has been very kind to me and my friends that I have brought to them. I think that anyone who has been to a pawn shop will find that this is a much better way of doing business. If you have any concerns just give Marissa a call she is usually there manning the front desk. There is never any pressure, and you will get a fair price for your treasure, if you decide to sell.Dont waste your time going anywhere else.Best, William

Chris was welcoming and professional when we arrived to sell some gold coins and other items. Very accommodating and prompt, and his offer exceeded our expectations. I would completely discount those reviews that said they were rude...it certainly is not the case. Thank You, and well certainly be back with more business.

I just wanted to say thank you to the wonderful management and staff at Park Avenue Gold Exchange for the respectful way visitors are treated. The items are evaluated honestly and all questions answered without hesitation. Treating people with dignity and respect makes all the difference in the world. In closing, I would say the entire experience was stress free, fun, and educational. I highly recommend this establishment. : )

I did not have high expectations for selling my gold, when I first walked into this place. However, everyone was professional and extremely friendly. It was a pleasant surprise to have all of my questions answered without feeling like I was being hustled. I did not expect to receive as much money as I did for my gold and left feeling completely comfortable that I was given the most for my pieces. I will absolutely be recommending Park Avenue to others. Great experience!

I was expecting a nice place like the website pictures. Instead I found a small office in the middle of a chaos with boxes and stuff all over. Not a good first impression. The customer service was good, I mean, he was nice and correct, but the offer they made for my jewelry was ridiculous.

Staff was really welcoming! All the process was well explained, prices and we even got an offer higher than other shops. Definitely will recommend this!

Chris was great! As a first time gold/silver buyer, he sat down with me and spent some time going over how to buy and what to look for, how the market works etc. very knowledgeable staff, and overall excellent experience. I will be returning.

We recently visited Park Avenue Gold Exchange to sell some old gold jewelry that we no longer wear. The staff was very professional and informative. We got a call to confirm our appointment and were even told about some local construction that could cause us a problem. We dealt with Brent and he walked us through every step he was doing to evaluate our jewelry. He even gave our son a quick lesson in the periodic table of elements. There was no rush or pressure and he answered every question we had. We would highly recommend this business to anyone looking to sell their gold jewelry. No hassle, very fair pricing and a professional and educated staff. You cant ask for anything more. Thank you.

One of the artists I manage (Yuni Wa) who is visiting from out of town broke his glasses the evening prior at a club. I gave Chris a ring on a whim late this afternoon and he told us to come by. When we got there he greeted us with handshakes (refreshing) and welcomed us into his office. He made a quick assessment of the damage and before I knew it they were back to us repaired on the spot.Truthfully his service represented everything you could ever wish for and more if you were in a jam.We will be back to this establishment for all of our jewelry needs in the future! Thank you so much Chris & Park Avenue Gold Exchange!

As a return customer of Park Avenue Gold Exchange, I highly recommend them! Each of my visits was met with the same professional and friendly staff. I really appreciate that they offer private consults. This made it very easy to ask lots of questions and better understand the process. Chris never made me feel rushed or pressured as I decided on which pieces I wanted sell. Most of all, Ive always left with the feeling that Ive received a fair price for my jewelry. Thank you for providing such a safe and comfortable environment.

This company deserves the highest accolades. They are open and honest and a pleasure to work with. The next time I have something to sell or exchange, I will definitely go to them. Five stars!

Having had the experience, I realize the importance and significance of an honest and informative review. Im sure, like many people, unfamiliar with the experience and process of trading in precious belongings, i.e. gold, silver, etc., it can be a bit unnerving. Thanks to the gracious and professional people at Park Avenue Gold Exchange, it resulted in an extremely comfortable experience; I had complete confidence in their expertise and their integrity.I am now gathering other items and truly looking forward to my next visit. I would recommend them to my friends and family!!!

This process was quick, professional, and painless. I got far more money for a broken gold chain, that I expected. Dont waste your time or money, by going to a gold buyer in a mall, or a pawn shop. Chris Roberts is the real deal. I have recommended Park Ave. Gold buyers to all of my friends, and plan to dig through my old jewelry boxes for more hidden treasure.

A very good friend was looking to sell her gold and conducted some research and found the reviews for Park Avenue Gold Exchange were outstanding. She asked that I go with her to Park Avenue. I was pleasantly surprised with the service and professionalism that I received from Chris. I was very happy with the value of my gold and will certainly recommend Park Avenue Gold Exchange.

Since they have been so busy, it was suggested to schedule an appointment which my sister did and I tagged along....sure glad I did! I walked in with an assortment of broken, unmatched, or otherwise unwearable ring settings, pendants, charms, and necklaces and walked out with a nice sized check. It could not have been easier.Parking can be a challenge but its well worth circling around a few times to find a spot. The business is not street front but I liked that I wasnt stepping off the street into a pawn shop....last thing you need is to be worried about looking over your shoulder. My point is that my visit was not out of necessity but if I were someone with a significant amount highly valuable jewelry, the location offered the feeling of a very safe environment.

Very professional, and paid top dollar. I was shocked by how much I got for some stuff I didnt remember I had. Nothing like a pawn shop experience, they tell you exactly how much gold is in the your jewelry with up-to-date technology. Not an acid test. I was in and out of there in about 15 minutes tops. I definitely recommend this place if your are considering selling your gold. Its a safe and worry free environment and you dont have to worry about getting swindled for your gold.

I went to Park Avenue Gold Exchange with uncertainty. I was put at ease very quickly. I found Chris to be a straight shooter, he made feel very comfortable and assured of his knowledge. My transaction was handled in a very efficient and professional manner. I have no doubt I made the right decision in dealing with Chris and Park Avenue Gold Exchange.

This was the 3rd place I went to sell some of my gold jewelry, they have the nicest professional staff and made me feel comfortable about everything. They offered me the highest amount for the jewelry that I brought in. I would recommend to any one who is looking for the top amount and being treated with respect to go here! I will be going back when I need to get rid of more of my jewelry!

I was very impressed by the service that I received at Park Avenue Gold Exchange. The people there are very friendly, professional, and very helpful in answering any questions that we had. We will be recommending them to any of our friends that would like to have someone give them an Honest and Fair price...We will do business with them again in the future!!!!

Correctly identified my gold items without scratching them on a block. The price was almost double what another gold buyer offered. Fast, reliable and I left the store with a check. Overall saved me a bunch of time and I got more than I had originally estimated.

I was literally in and out in 15 minutes. Very attentive and impressive customer service. Very easy to located if you simply follow the directions on their website. Will recommend to anyone looking to get rid of unwanted jewelery that just sits around. I was very impressed.Thank you.

The attention was excellent. The gold review process is the best and they will certainly pay what your gold is worth. totally recommended!

Chris and his staff were awesome! ! ! !Not only did he know his stuff, he made you feel like family when purchasing precious memeories. I bought my future wifes engagement ring from him and have never felt so sure about a large purchase. SHE LOVES IT!!! Thanks Chris!!!!

My wife came here to get rid of some of her old and broken jewelery. Her friend (who had been here before) made an appointment for her. She was very pleased with the service and professionalism of the staff. She said that now that she has seen their operation, she will never go to a pawn shop again.

Park Ave Gold Exchange offers a great service conveniently located in downtown Winter Park. I have been there twice and recommended them to others. They are friendly, professional, and make sure the customer is comfortable with the measuring and analysis of items brought in. I wouldnt go anywhere else!

It was easy, but the owner seemed super put out to be there and wasnt overly personable. 5 for ease, 2 for service.

I had an excellent experience. Was expecting less friendly people, but when I got there, everyone was professional and friendly. I just had a couple of rings to sell, and the transaction was fast. I walked out with a check in my hand for $20 more than I expected. Thanks!

I recently visited Park Ave Gold and was delighted with the professional service as well as the price I received for several pieces of jewelry that I havent worn in a long time. I highly recommend them to anyone looking for a fair price for their gold and silver items.

Looking for the best price to sell my gold, I did some reasearch to a different places who can give me the best for my gold. Fortunately I found Park Avenue Gold, the personnel was very friendly and the owner gave me the best price for my gold, thank you guys!

Had a real good experience yesterday at Park Avenue Gold Exchange. Chris was professional and took his time with us. Definitely recommend to others.

I will certainly be back. Great experience.

Fantastic, good rates, good analysis, friendly, would recommend to anyone.

Went there but couldnt figure out how to open the main door and no one answered the phone.