user
Inferno Audio
160 Clinton St, Woonsocket, RI 02895, United States
Appearance
Inferno Audio
Comments
ch
Review №1

Took my older car in to get the cassette deck and CD changer fixed. First visit went smoothly, they took them both out and said theyd call me when it was done. When someone called about 2 weeks later to say they were finished (about the time they estimated, which I do appreciate) I asked if a particular day would be alright for me to come by and them reinstalled as I only have one day off and was told that would be no problem. I showed up early afternoon on that day and was told it would be a long time because I did not make an appointment. Very confusing because I think the same guy who told me that was the same person I spoke to over the phone. Waited a while before they brought me my items which is fine, I understand they are a busy shop. I am not sure if this was a misunderstanding but the guy seemed irate I expected them to reinstall them and told me that they might not have time (I did ask during the original phone call that they would do this) and waited about 2 1/2 hours for reinstall. The whole time I was in there they seemed unorganized for the high volume they had and even turned the lights off to try and appear closed so no one would enter during regular business hours. Cassette deck now works perfectly although I did not discover until I got home (wasnt able to test right away) that the CD changer still does not work and I am having the same issues as before. Paid $200 total for parts and labor for both of those things to be fixed and receipt declares both of them as being serviced. They explained that these projects get outsourced to someone who fixes that type of equipment off location, but I still feel as though they are responsible for this considering they took my payment. Tried calling twice to see if they would help but was unable to get through both times, not surprising after witnessing their organization while waiting in there for so long. Would not go here or recommend, very disappointed.

St
Review №2

This place is great! The staff is professional and super friendly. I had a new stereo installed and they explained everything in detail. Good prices and I would definitely go back.

la
Review №3

I had a wiring issue for my radio, that needed to be fixed they had my car ready in about an hour, sounded amazing and reasonably priced !! Great job!!

He
Review №4

I was looking around for a reliable and fair auto sound installer to look at my stepdaughters jeep ..The subwoofer had stopped working and I couldnt find the problem ..After reading various reviews I decided on inferno audio..and I wasnt dissapointed.. They quickly detected the problem ..tested all the speakers ..and amps ..and checked all the wiring ..They gave me options according to my price range and answered all my questions. I found out that the wiring in my sound system was very sub par ..was melting the wires and could have started a fire.. ...The guys at Inferno Audio are very friendly .. ..they ask you what you want and dont try to get you to buy what you dont need ..ill definitely be a repeat customer ..

Ji
Review №5

Had nothing I wanted, saved me thousands! But they really did try to find exactly what I was looking for. I am just very picky..Update: I should mention that in all the years Ive used Inferno, they have never screwed me.. not once! They also took care of my dads truck, and he is more picky than I am, and he loves these guys!A+ group... even if they cant get me the discontinued wheels that I really wanted 😄

ga
Review №6

Had remote start installed. Great place. Very informative, I also want to upgrade radio Keith took the time to explain my options and get me a price. Going back soon for the radio.

Al
Review №7

I get my low cost interlock calibrated here. Takes about 10-15min each time. Parking is limited but never a line. Quick and easy.

De
Review №8

Great service, very nice employees, and very informative 👍

Ar
Review №9

Amazing service from Keith. I approached him in September about putting car play in my car, a feat that could not be accomplished by anyone else, even the dealership. Within 3 months, he found a manufacturer for the CarPlay screen and backup camera and put it in. Great job man I am very impressed.

Gr
Review №10

I am a very satisfied customer and they are very patient with you when buying equipment ..

Ba
Review №11

All your audio needs in one place! Great job putting in my stereo!

Br
Review №12

Great place to get weather tech accessories for less than website. Helpful staff

Sh
Review №13

Great place for all.your audio and alarm needs plus more.

Ru
Review №14

I had paid for alot here. Too pricey

Jo
Review №15

I cannot recommend Inferno Audio highly enough. I wish other businesses I deal with were half this professional and knowledgeable!!I bought a remote starter 3+ years ago (wicked old for a piece of technology) on a Groupon deal from Inferno and they installed it expertly and it worked great for years with a lifetime warranty. A few months ago, the car started having some electrical issues; the battery was draining from something drawing too many amps. The dealership said it was likely the aftermarket starter, so I brought it back to Inferno to take a look.Not only did Inferno replace the whole remote start system with no questions asked and not another penny out of pocket, but they also ran a full diagnostic on my electrical system and went through everything to find the actual issue (which was not the remote start, btw). Inferno went above and beyond even the manufacturers dealership to solve my problem. They were super professional and friendly, and stood by their warranty even when they guessed that the problem wasnt their remote starter. Seriously, I was blown away that they were willing to spend extra time on something that was already several years old, was purchased at a discount, and not going to make them any extra money. The least that I can do is post amazing reviews and tell people to GO TO INFERNO for their automotive sound and technical needs!!

Ch
Review №16

I brought my boat in with a new stereo receiver that I needed to have installed. They helped me schedule a specific install time so I wasnt without my boat for a long period of time and also advised me that the boat speakers were damaged and selected and installed new marine grade replacements. The whole process was done in half a day and the results were amazing. Keith and his team are great people and they do amazing work!

Ji
Review №17

Went in to buy a line output converter and the staff were awesome! They gave me some really good tips on installing a mono amp in my truck which made the job way easier. Thanks guys 👍🏼

Jo
Review №18

Had a radio installed and they were very efficient and did good work at an affordable cost. When I need more work done or want something new, these will be the guys I go to. Highly recommend!

Ja
Review №19

Good options for car stereo equipment, and the customer service is exceptional. Very good place for minor repairs. Very honest staff and will truthfully tell you whats wrong.

Sa
Review №20

I got my car starter here and it was the best decision I ever made. I went in the fall of 2019 to service my 2006 Subaru Impreza OutBack Sport. It’s a pretty specific model, being 50% Impreza and 50% Outback. The guy there was totally honest, it threw them through a loop. But he also told me they sat on the phone with Subaru experts to figure out my wiring and do it RIGHT (versus just trying to wing it). Not only that, but it ended up being a little cheaper than what I was quoted, because they didn’t use some of the parts that they need for the newer cars. (When honestly he could have easily charged me the original price they quoted me at, and I wouldn’t have even known there were less parts involved). Their waiting room ain’t so bad either, I stayed to wait for my install. I’ve had 0 issues and I’ve literally started my car everyday from my bed before rolling out for work. 10 out of 10 would recommended for speedy, honest, and correctly done work.

Mi
Review №21

The best guys ever excellent customer service I will recommend this place 100% thank guys for your help

Be
Review №22

Fixed my car audio issues very professional

Do
Review №23

Had a remote starter installed in my car. Within a few months, the car experienced issues where it would not start. I suspected it was the starter and called to ask them to take a look at it after describing what was happening. I was told there was no way that it was the remote starter, and that they couldnt do anything for me. After talking to my mechanic, I called them back, and again was told they were sure it wasnt the starter, but if I wanted to come in and waste my time I could.Well, I could see the writing on the wall with that response, so I didnt bother. My mechanic ripped out the remote starter, and what do you know... the car starts up fine.$500 bucks wasted. Dont waste your time here.

El
Review №24

I recently bought a new RAV4 SUV, which I love. But to my chagrin, the model I purchased did not have an automatic lift gate system. And the Toyota dealer would not install one for me.Inferno Audio was recommended to me, and I’m delighted that they were.Keith had a hard time getting the system from the manufacturer, but he kept me apprised about what was happening. As soon as the manufacturer confirmed shipment of the unit, Keith contacted me to schedule an appointment.I dropped off my car one night and was able to pick it up, along with my WONDERFUL new lift gate system, the following afternoon. It far exceeded my hopes and expectations.Thank you, Keith!!

Lo
Review №25

Great place to do business with, it took me longer to get there than it took for my repair (I live 9 minutes away); and they are pet friendly too! Thanks so much for your help guys. I would definitely recommend this Company.

Co
Review №26

Great people, great price and great work. I like that they will install your equipment. Other places will refuse so you have to buy their marked up stuff even if yours is perfectly fine. They did window tinting on my sons Audi and it looks great class A job. I would highly recommend these guys.

Mi
Review №27

In the process of getting my inspection sticker, I was told my tinting didnt meet my States standard. I was referred by A+ Tire and Auto to go see Keith at Inferno Audio. Walking in off the street, I was told that tinting jobs were only done on Wednesday, today is Wednesday. Reading my mind, Keith offered to get it done today if I could leave my car as it may take awhile. I can tell you, awhile was less than an hour and lower than the estimated quoted price. I highly recommend Inferno Audio for fast, professional and quality service. Thank you!

J
Review №28

This is a long review, and I dont write reviews, but this was worth the time to take to type.I met Keith back when I was 16, he was about the same age, so I knew of Inferno Audio since its inception, just never really visited or ever thought I had reason to.Ive been a DIY car audio fabricator/installer since I was 17, more serious into it from my late 20s to now. Hither to about two months ago, I did most of my product shopping online, I never saw the need for a brick and mortar store, and most of the ones in RI, well, as an electrician, I wont go there.A little over a month ago I ran into an issue with two of my amps that are now well over 12 years old. They simply gave up. I was literally at the end of my install and suddenly I am out two 2 channel amplifiers. I needed something, and I needed it quick.I visited Inferno Audio for the first time. I spoke with Keith, told him what was going on, told him what I needed, and he delivered. I had purchased a 4 channel amp from him, great price, actually better price than online, and of course it was warrantied. That amp has since been returned and replaced with something better, however, the products and prices werent the icing on the cake.In speaking with Keith each time I visited, I would throw something random at him, a random install situation I had to deal with, an alternative wiring method, active isolating relays, passive Bosch style relays, back EMF, etc...Unlike techs and in Keiths case, owners of other shops I had been to in the past for more random reasons, Keith knew exactly what I was talking about and was able to hop right into the conversation intelligently and also suggested other avenues on top of the alternatives I mentioned. We also conversed about some past installs he had and issues with certain products that hes used or currently uses, and the legitimate work around to them too.THIS is where it counts. Any shop can sell a product and any shop can read a box or use Google and regurgitate specifications from said source. Any shop can hire people that know the basics of an installation just enough to get by and impress a customer who otherwise knows nothing about the craft. Ive visited those shops, Ive seen it.Keith and the crew at Inferno Audio have the experience and the knowledge behind the products and the installs. This is priceless. It takes a lot to impress me, especially when it comes to a shop or store. Keith and his crew impressed me.Im writing this review for both those who know nothing about car fabrication, whether it pertains to audio, car alarms, or custom work, and for those like me who have been doing this stuff on our own for years.The way in which these guys bust their butts to try and provide products to me that I would have otherwise bought online in the past, and then come in at or below the price of the online market is impressive in itself. For someone like myself, having the knowledge of what an install should look like, to know the definition of neat and workman like manner; to see these guys put that and their pride into their work actually inspired me to make Inferno Audio my new one stop shop. Coming from me, this speaks magnitudes about Inferno.Looking forward to future business with you guys, and keep up the awesome work!

Br
Review №29

Quality installation and very knowledgeable.

Ro
Review №30

I have had at least four remote starters installed here over the years and have been completely satisfied and never had issues. Actually my don just bought a new/used truckand will be coming here shortly to have a remote starter installed. II will and have recommended you to friends and family. Than you!

Jo
Review №31

I went to Inferno Audio after looking at reviews and through my own friends going there. I went there for window tint and I thought the price was fair, the quality was great and they were very informative. The one thing I thought was weird was they tinted around the heat sensor lines in the back windshield. Ive seen tint go over these before, but honestly its not a big deal when youre driving. The best part is they started my tint at 4 pm and it was ready 2 hours later! Overall, I had a great time and recommend their services.

hi
Review №32

Thanks for helping me with my problem you guys save me a bunch of time and money. excellent service and communication much success you deserve it. If anyone needs a radio or alarm installation or removal call these guys they are great

Bu
Review №33

Great guys to deal with. Keith was Very helpful and have great selection in product

Ke
Review №34

Called yesterday regarding my daughters Arcadia, regarding problem with electrical. Keith said he can do the job next day. After working on vehicle awhile, he recommended she abandon the hope of fixing the problem as it would be too expensive. Keith is truly a professional and we will certainly recommend Inferno Audio.

Ki
Review №35

Awesome Audio place ! Great service and quality work. The waiting period was worth it .I would highly recommend anyone to this Audio shop. I have taken all my cars to them .

Mi
Review №36

Great place to buy running boards and a tonneau cover. Installation went smooth and on time. Great service at the front desk as well.

Pr
Review №37

These guys are Awesome! They Installed a new Pioneer AVH- W4500NEX which one of the first radios to have (wireless) Apple CarPlay! They put it in way faster then I expected! Also looks perfect, a seamless job! Thanks Kieth, Steve, and Iian!Will

Sc
Review №38

I had purchased a light bar for my Jeep, but wasnt too sure on installing it myself. Friends directed me to Keith and Inferno Audio. I made an appointment and was able to get the bar installed less than a week after receiving it. The time quoted for the job to be done was beaten by almost a full hour. The price to install was more than fair, goven the job and the time taken. I would highly recommend Inferno for any vehicle after market install!

Da
Review №39

These guys took my truck for the day did a bunch of work to the front end and had it back to me the same day great service over here very friendly and reasonable prices thanks guys black 01 Dodge Ram 🚂💨

Je
Review №40

These guys are great. I have a new Hyundai and wanted the best sound possible without having to upgrade my factory radio. They installed 4 new speakers and a small under the seat sub and replaced the factory tweeters and it sounds amazing!! Im sooo glad I went with that option. They saved me a LOT of money. They are very professional and you can tell they have been in the business for a long time. Prices are great, scheduling is easy and the work speaks for itself. Highly recommended! Oh... One more thing. My friend brought his Jeep in because his after market radio just wasnt sounding good at all. It seemed as though a new radio was in order. But... They pulled the radio out and found a problem that the previous installer (they have a big blue sign with a big yellow price tag in their logo)... either missed or made worse some how. Anyway, they were able to fix the system at a minimal cost and did not try to sell him a radio that he did not need. Again he saved money. These guys are honest and do awesome work. ... And the jeep sounds better than it ever did!

ch
Review №41

Always a great experience and great service, they take pride in their work. A Few good men

Ke
Review №42

They always have good prices very reliable And all their installations are always done professionally And neat and clean I would recommend them all the time for aftermarket parts Or custom radio systems

Ri
Review №43

Place is awesome people are awesome best place for so many things for miles seriously

Da
Review №44

Great people the owner is always helpful

Ja
Review №45

Truthfully? I do not want to write a review. The five stars will speak for me. Ok, well, a little review. Really great honest group here.

Ju
Review №46

I spoke with the owner Keith mainly. I was emailing him some questions before coming in, he gave great advice and seemed very genuine. Upon arriving at their shop even 2 people ahead of me, only waited 3 minutes before being helped. Keith instantly remembered me from the emails I sent from the previous few days. He spent a good 30-40 minutes with me discussing what I actually needed and wanted. He actually talked me out of getting new speakers and opted for just getting a sub and amp(he actually got in my car to test out my speakers for about 5 minutes, he said, your speakers are great, louder than mine, no need to replace these). The best thing all day is he put the exact model of subwoofer he suggested in my trunk to see if I even liked it before installing it. He parked his truck next to my car, plugged the sub into his amp, we both put the same radio station on and boom 5 minutes later I got exactly what I needed(a real life demo). That was awesome I was sold! Now thinking... time to schedule the appointment for next week. He said his veteran installer could install it in 90 minutes! I was extremely happy, at about 1 hour 40 minutes later, I had my system hooked up, paid the extremely well priced install and was on my way. I couldnt have been happier from experience here! Please if your looking around for custom audio work on your car, please stop here first!

Ke
Review №47

I just want to say the guys down at Inferno Audio are great. I have been taking my classic 1993 Lincoln Limo there for years and they have always come thought for me. The installed cool blue headligjts, back blue running lights and recently helped me solve an electrical issue with the heater and the lights shuttimg off, and they came through again. I would higjly recommend them for any audio elwcteic work.Kevin

mi
Review №48

These guys always take great care of me and anyone I have sent down there

Co
Review №49

Best place to get all your audio equipment for your car the service is phenomenal

An
Review №50

I was happy they were going to look at a couple issues with I was having with my vehicle will follow up after appointment

Ju
Review №51

This is Justin with the 93 green Buick you guys are excellent thank you five star

Je
Review №52

Great service, prompt communication, and competitive prices. What else could you ask for ... I would recommend to a friend

Al
Review №53

Great place to go to for a remote started

Je
Review №54

Great service! Highly recommend!

Al
Review №55

Very good service

ro
Review №56

Had a remote problem after 11 years. Replaced no questions asked absolutely free. Great guys.

Sl
Review №57

Keith and his guys are the best ...thanks guys ...Walter.

Ch
Review №58

Ive had two remote starters put in. Excellent work excellent service both times.

ce
Review №59

Had them do three cars and they did them all promptly and were very convienant work working with my time constraints. The product they use is a great brand and they dont for as cheap as you will find anywhere and trust me I checked around. I was expecting the place to be a hole in the wall based on the price they gave me and the fact that they were out of Woonsocket. But the place is nice, respectable and the people who work they were really pleasant. I would recommend this place to anyonr.

Ma
Review №60

Worse company ever they ruined my buddy car. They messed up electric wires on his car. I dont recommend

Le
Review №61

Great place for any kind of car repairs,and audio.

Fi
Review №62

Customer service was amazing. Also prices are great, and they Inferno Audio is a group on supported business.

De
Review №63

I have had a bunch of things done here from lights to tint to new speakers. Nothing but good things to say about them! Real professional, great facility and they beat everyones prices around! Will alway go back and recommend!

Ky
Review №64

Great bunch of guys with very reasonable prices. Best audio shop in the state!

Mi
Review №65

These guys did a great clean job installing a remote starter.

Ef
Review №66

You wont regret going to your great service at a very affordable price

Jo
Review №67

Unfortunate experience had gone there once before and had no issues, today as I drove into the parking lot where I was to be dropped off for service one of the staff members in the most rude and obnoxious manner yelled to park my car in a particular spot . I responded in the same manner he spoke to me as I will not be spoken to in a crass manner and told him to hold on as I had an appointment where I wanted to drop off my keys and head off. When I went inside the owner who is nice listened to my comments about his worker and his poor demeanor that I was here to drop off and take off with my friend that was following. To make matters worse when I stepped out with the owner I told him he was disrespectful but he wouldn’t stop being confrontational and completely classless, the sad thing was the owner had no ability to step in and reprimand on temper the situation at hand, maybe sign of the time with entitled people, I didn’t hesitate to take my car out of there and they can perhaps read this and learn that the way you speak, speaks volumes in customer service. I rarely write reviews like this but I will leave it up to you to see how important it will be to you if you choose their services.

Fr
Review №68

HONESTY, INTERGRITY, AND INTELLIGENCE!! I drove from East Bridgewater Ma after a friend had mentioned Inferno. Not only is Keith genuine and extremely honest (after letting me know it was just a setting on the radio that was the reason why only some of the speakers werent working) you can tell he is a really good person and has a great sense of humor! If I had taken the car somewhere else I would have been taken for a serious ride! Keith thank you so much, restored my belief that a businesses can be honest and not just out to screw you as they seem to be here in MA when it comes to stereos, car extras rims etc...(Bumper to Bumper in Brockton seems to have the market corned around here) Will tell all my friends well worth the drive!!!Thank You Keith, what a pleasure to meet you!!!Carla

Bl
Review №69

Work with you and quick to show and fix any problems. thanks fellas....

Da
Review №70

These guys are the best came highly recommend andwill be highly recommend

Ti
Review №71

This guy installed a remote starter in an afternoon. Nice work, nice guy.

mo
Review №72

They were great i got a automatic starter and I love it!

Ro
Review №73

This place is top notch. I found it by doing a google search and it happened to be just a few minutes from where I work. I recently bought a used car that was satellite ready but did not have satellite. I had it installed in the car by Inferno Audio. They had it done in 45 minutes. I ran into an issue with not getting the premier channels and Sirius told me it was a bad tuner and to go back to the isntaller. Inferno swapped it, that didnt fix it. They were determined to find the issue. The issue did not end up being theirs, but they found it and fixed it anyways. It was inherent to the car parental controls. I cannot say enough positive abou this place. These guys work really hard and they are all so nice and professional. They are patient and friendly. A great small business to frquent. Do not hesitate to get anything done here! 5 stars!

Du
Review №74

Remote install done perfectly and in an insanely short time.

Ke
Review №75

Awesome people

Ka
Review №76

These guys are amazing, great work. A+++++

At
Review №77

Great people to do business with.

Ki
Review №78

Good work good people fast

Be
Review №79

Awesome. Had a problem with my headlights after a year and fixed them no charge

Ke
Review №80

Great service

El
Review №81

Keith was a big help when I was having a lot of trouble with a smart start interlock.

Ch
Review №82

Great guys!

Bi
Review №83

Good people

No
Review №84

Love this place.

Re
Review №85

Great guys!!

Ja
Review №86

Service that cant be beat, by anyone!

Fe
Review №87

No good experiece

Pa
Review №88

Knowledgeable and helpful

La
Review №89

Great service

Dw
Review №90

Place sucks

Gr
Review №91

Fair service and prices

Ro
Review №92

Great service

da
Review №93

Fantastic!

Information
60 Photos
93 Comments
4.8 Rating
  • Address:160 Clinton St, Woonsocket, RI 02895, United States
  • Site:http://infernoaudio.com/
  • Phone:+1 401-762-3433
Categories
  • Auto repair shop
  • Auto electrical service
  • Car stereo store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations