I enjoyed coming here as a child as we are good friends with the cooks and owners. Over the years its the most delicious food you would have for a pizza joint but with the new management that took over Im dropping it 2 stars due to price and the wait times are beyond normal even when its empty. Quality of the food remains delicious but its not worth bleeding your customers when the food could be brought back to its roots and give the family feel it used to have. Life may change but not to this degree.
A little to cheesy, the pizza was doey/mush in the middle. Customer service was decent enough. Recommend to try once.
Just finished eating half of a roast beef sandwich I ordered which was very dry. The worst part was that a bug crawled out of the other half. Im mortified... Maybe it was just a bad coincidence. The staff was friendly and seemed like good people which is why I wont give 1 star. Please put a little more care into your sandwiches.
This pizza joint gives great vibes. Wonderful pizza, and best of all: great atmosphere. Felt incredibly safe coming here. Thank you!
Good food, nice staff. Try the Chipotle Chicken pizza!
I have been coming here with my family for years! Really great food and great service! Special shout out to Laura for always being such a joy and a great worker.
This place is hit or miss with delivery. Some days, the food is delicious and others its not up to par at all. Maybe theyre better with pickup.
Just ok... staff great
Great food and staff is very efficient.
Food quality has really dropped over the past few years. So has the service. Ive been a loyal customer for over 25 years. Dont know what changed, but just not the same.
Stopped by on a whim and it was some of the best pizza ever! We will definitely be back!
I wasnt crazy about it but it was okay. They are very friendly
Restaurant Pizza Works on cauliflower crust. one of best pizzas I have ever had!
Always delicious excellent employees. Pizza reminds me.
This place is great..food is good and employees are super kind and attentive
Excellent cobb salads. Great place to sit outside and enjoy the beautiful weather!
Nothing was bad, but nothing was excellent, either. It was all good. The pizza was only cheese, so it had no other ingredients to hide behind. And it was good, but it was a little overcooked, and they were light on the sauce. But the quality of the ingredients was good. The same could be said of the southwest egg rolls. The mozzarella sticks were better than average, and they use a great marinara. I ordered a pastrami panini and somehow ended up with a chicken pesto, so that was a little letdown, but it was still good ingredients. The panini didnt seem grilled at all, just a thin focaccia bread, but it lacked any sort of buttery outside. Seemed like it was thrown dry into the pizza oven, rather than a panini press or grill.Overall, I would go back, if I was in the area. They have an expansive menu, the pricing was on par with the quality of the ingredients, and they do have more than just pizza. But they wouldnt be a destination restaurant for me.
If Your Looking For Excellent Pizza!This Is The Place! Pizza Was Delicious!The Crust-Tomato Sauce-And Toppings Were Fresh And Balance WithFlavor! Our Waitress Was Polite And Professional! The EstablishmentWas Very Clean! The Asmosphere Was Relaxing! Cant Wait To TryOther Selections On The Menu!LoL! Double Orders!Pizza With Another Menu Selection!
This is just a staple to anyone who is a near resident. Ive been coming here for years with my family and they never fail to impress. This is by far the best pizza youll have.
I cant believe I havent done a review of this fabulous restaurant. I came across this place by a friend of mine and I became a fan of its pizza.This place serves great food with excellent service!!
Great taste!
Great service and food is delicious!!
Ive had 3 bad experiences with this place, working as a Doordash driver this place always would take an extra 30 minutes to get the food ready or sometimes they wouldnt be notified that they had a Doordash order until I arrived. However the 3rd experience Ive had with this place they were highly rude to me, when I arrived the lady told me the food was almost done. After 15 minutes passed I went inside to check on my order and the lady told me in a very rude tone cant you see the order will be done in 3 minutes how cant you see that I put it to your phone. When I told her that my phone said this order will be done by 8:14 and its already 8:25 now, the lady walked away and said 3 minutes. For fellow Doordash drivers I recommend not to Doordash here.
Delicious! Try the buffalo chicken pizza. Heather is an a great server. She really knows the menu and always remembers us. You want quick pizza that tastes like home? Go visit Heather, shell make sure your drinks are cold and your pizza is hot!
My first time trying Pizza Works. Delivered by door dash. Door dash customer service responded pretty quickly and gave me a refund.
Didn’t deliver to right address and called me and asked if i could even see when i told him it was wrong. forgot half my order and very unprofessional service
A nice little place, we order pizza and it is too awesome. I recommend the service is nice too.
Fried zucchini sticks are soggy, taco pizza was nothing resembling taco flavor, potato skins were bland. It took almost 2 hours to deliver and when it finally got here everything was cold. Will never order from here again.
Not bad but also not good. Soggy pizza crust and whoever wraps the wraps does know how to wrap a wrap properly, it was just folded in half.
Only pizza joint ill order from. Have gotten pizza, subs, wraps, salads, chicken parm and pasta, and just had the fish and chips! I have yet to eat one thing i havent liked! Subs are by far the one of the best ive had!! Generous on meat and veggies and dosnt slather it in mayo!! Love this place!
Either somebody is paying these people to leave 5 Star reviews or they have very low expectations for what good food is. We went with three other couples all eight people got different dishes we all sampled each others dishes and we all came to the conclusion that the only good thing on the menu is the clams. As of now I will only be going back for the clams.The young lady that waited on us seem like she was new at it I dont know if she was but she wasnt exactly on the ball. So much for all the good customer service comments. For what its worth the place was clean.
The Spiro Family has an amazing gem here! The variety and quality of food is far better than most upscale restaurants. This is far from a pizza joint, it is a restaurant with great food and super service with budget prices.
I really love it. The food is incredible. I was impresses with the services I got. The amazing people go out of there way to make you feel comfortable.
I loved the crust!!!!!
I ordered online before 10pm, it said that my order was confirmed and would be here in 45mins. It has been over an hour and I just called and the restaurant and no one answered. I looked it up online and it says that the restaurant closed at 10pm. Now I have to figure out how to get my money back. It’s a shame because typically the food is good there.
I dont know how somebody can return customer service when I ordered a cheeseburger an hour and 20 minutes ago. I ordered it for delivery and it is still not at my house. I have called them 5 times and they have yet to pick up once. Could have gone to the grocery store and bought all the ingredients then come home and made it myself cheaper and faster at this rate. I still wonder when I will see my food.... So posting again to finish. The website says open and delivery in 45 minutes average. I go down to pick up my food instead. AND THEY ARE CLOSED UNTIL 4!!!! Put it on your page if you change hours. Left and went to Brattle stop pizza and got better food and had it in 10 minutes. Only thing is Brattle doesnt have burgers. But all the other food is amazing.
Close to lots of events. Great seafood appetizers and entrees. The bar is always packed at happy hour for special drink prices. Try their French martini - its great!
Excellent food, very tasty and good portion size. The place has nice and warm welcoming feeling and the staff knows what to suggest as the daily best meal. They become my favorite place to eat when in trips in Worcester.Give it a try, you will leave happy!
Im honestly in shock about the customer service comments, Im a stickler for customer service and I will say they always treat me fairly and honor what I say... Whether its a complaint on food or delivery they always offer to resolve the matter immediately and are extremely apologetic... I love the food its always done with care, and you can taste that they genuinely love what they do, I give four stars only because sometimes the wait kills me, but my food always comes hot and fresh... 💜💜💜
Good food. Nice dine in space.
This is one of the best pizza restaurants in town or you have not only good pizza and good calzones but also great service and a fantastic environment where you can bring your whole family to eat out and be in a nice and welcoming environment. their owners are great people as well at the servers are nice and polite. and must try place for Worcester.
This place is always exceptionally wonderful and the people are even nicer
Versatile Pizza makers offering personal attention to customer tastes. Most courteous staff with old world values, of respect and dignity. Best wishes.
Great pizza. Big difference in quality from 12 years ago when I first ate there. Clean dine in area. I always get The Works. I travel from Clinton to Worcester just to get it. Better than Competitors. Prices are a littleexpensive, big menu. 👍👍
These people know NOTHING about customer service. Delivery took over an hour anda half, more than once. The 1st time the owner called to say they didnt get my online order. Still paid full price. Tried the wings & they were not edable. They were ridiculously over cooked & very small. Ordered a pastrami sub & because it took an hour & a half to be delivered it was so dry, I couldnt eat it. The last 2 times we ordered pizza it was bad. They never offer to take it off the bill. When the delivery driver FINALLY comes, I asked him why it took so long & hes like oh, I went to the wrong address. No sorry for the wait, EVER!!! The owners need to learn how to run a business. I was a loyal customer and they definitely lost my business and I will be telling people not to go there.
This place has great food and friendly staff. We have taken our son and family there for a few years after Assumption College football games. We are from PA and this is one of our favorite places in Worcester.
Just no...My first time trying today and I ordered the buffalo chicken sub with spinach wrap. It was huge but of course thats not the bad part. It was so bad I couldnt eat it. What a waste of money. Basically it was chicken and vegetables thrown in there with buffalo sauce. Garbage!!! It even smelled like garbage.
Came back all the way from Minnesota for some good pizza and knew to find it here... Came in 2 minutes before close and was still served. This took me by surprise because usually in Minnesota places close 10 minutes early... All around great experience here, felt just like a family member to these guy.
Every thing was completely burnt to the point I could not eat it. Clearly this restaurant has little interest in its reputation by allowing food to leave the kitchen looking like that. The food is not great and clearly frozen for far to long.
Ive been going to this place for a long time, lunch and dinner. The food is great, the service is out of this world. This place is so comfortable and clean, which is hard to find now a days. CHECK IT OUT, you wont be dissapointed!
We have been going to pizza Works for a couple of months now and so far, we have yet to complain. They have apparently been voted best Pizza and although i agree that their pizza is VERY good, It is not my favorite but everyone has their favorite spot right?. We have had wraps, pizzas, calzones, fries, subs and all have been quite delicious. Delivery is quick unless it is a busy night and even then it is not so bad...so far. I never judge much on that because i understand as long as it isnt an hour wait. We plan to try other meals and items on the menu to see how everything else tastes so I will probably update my review. I rarely give a 5* review unless it is my favorite place of all time other than that, pretend i did give it a 5* review!! =)
Food is always good!
Plain pizza was well a plain pizza, Meatlovers pizza was bland, sauce has no effort in it, chicken should have been under other meats or some of the almost not there cheese so it didnt dry out during cooking. We also ordered 2 slices of cheesecake with deceptive advertised strawberry topping what a mistake someone, took 2 slices of low grade cheesecake and topped it with strawberry flavored syrup that was disgusting. ANYWHERE you order Cheesecake with strawberry it has STRAWBERRIES my fault for not reading the deceptive wording. Wasted 25 dollars like buying scratch tickets
Worked here. No paperwork. Only pay delivery drivers in tips. Bread is stored outside in containers. All food sits and wait to be reheated. Pizza trays are wiped with a dirty towel and scraped with an old putty knife. Nobody wears gloves in the kitchen. Nobody mops the floors. Never giving them my business again. Stay far away.
What a jerk! I have ordered many times from Pizza Works with my staff and the key is do pick up because delivery takes forever. However, the last time, my entire salad was completely wilted. I called them up and they said they would comp me a salad for the next time. We offered to bring the salad to show them how bad it was---clearly, nothing they would want to serve to the public. They said not to bring it, but they would give us a free salad with the next order as we have ordered from my office MANY times.So, today is our next order and the owners son, who is also an owner, would not honor their word. We even said so you are not going to honor your word. They started telling us how many salads they serve a day and sometimes they get wilted. We again reminded them that they said they would comp the salad. He refused and just apologized. For a 9.00 salad? Really? What kind of business does that? My staff and I will NEVER order from this place again and I will make sure to tell everyone I know. In fact, this is probably the first review--be it a bad one--that Ive ever bothered to get online and post.
Great place to eat and enjoy a cozy atmosphere.The staff is very polite and we love their Food.Highly Recommended
My first time trying this pizza restaurant the pizza was soggy the calamari was soggy and I gave the driver and $8 tip I wont be ordering from here again
Got a delivery an the 🍕 wasnt cooked so had to change my review also crust taste like chalk
I loved
My husband was pumped for the fresh calmari thats on the menu. It was tasteless and definitely not fresh. The cook made it clear it was fresh from the bag (which we knew because there was a peice of BREADED PLASTIC BAG ON HIS DISH.) Its processed elsewhere, frozen, and shipped to the restaurant. Then they just bread it and cook it with no seasoning. News flash: thats not fresh food! The clams, scallops and haddock are actually fresh delivered but of course the fish guy was running late so there was no haddock. our waitress took care of us, but overall our family was not very impressed by the overall quality of the food we all got.
Ordered food at 9pm, got a call at 10:45pm saying they arent coming. Real classy pizza works, thanks for ruining my night.
It would be nice if they put more meat in sandwiches ..If you want a sandwiches Go Steves Pizza you get much more meat in it
One of the WORST meals i have ever had. Fisherman’s platter burned on the outside, undercooked on the inside. Chicken tenders hard as a rock. Coleslaw with brown spoiled cabbage. Whole clams with gritty sand.. need i continue.
I had pasta it was delicious!! Friendly service.
Thank you for making my kids birthday the best
Great place to have a great meal
Ordered from here a few times because it is convenient and close to my work. Every time it gets worse and worse. Stay away!
Food was always great, I have drove by other place to get to them.
Horriable got the chicken marsala and they charged extra for chicken they didnt close the lid of one of the containers and everything was really expensive. The owner is a real jerk too. I suggest you order from somewhere else
Ordered delivery for their steak tips. It arrived over an hour later. The steak was cold and over cooked. Called to complain and the first person hung up on me. The second time I called the person did express an apology but said she couldnt do anything about it. How about use some common sense and deliver another one or offer my money back. Ill never go back again, they probably will fall victim to the economy with service like that anyways.
Restaurant has outside catering and delivery.
Service online perfect, when asking for changes, and delivery. Salads and pasta dishes, delish
Soggy pizza. (Hawaiian) It was better the next day heated in oven.
Very friendly, high quality fresh food, soups are must try, great price for quality..must try
Great food and good people
Great Pizza! Love their crispy pizza crust!
Very good food, prompt service and a pleasant waitress
Amazing variety of delicious pizza and the service was outstanding.
I called to order a sandwich and they are really rude. When I got there they continued to be rude and very expensive. My sandwich was made wrong and was mostly mayonnaise and the small amount of chicken that was there was rubbery and hard to chew. Disappointed.
The food was very good, the people very nice, i would go back there over and over
Friendly people... Great food
Had the stuffed haddock with lobster it was amazing . The owner was very friendly and he accommodated my dinner with this most delicious dish 😋 Alexandra gives this restaurant an A+
Best salad in the business. They actually care enough to have real olive oil.
Wouldnt let us in this place is trash
Worst pizza Ive ever had. No way is this dough anything close to fresh. Ridiculously over cooked. Never again. Who forgets pizza sauce on the pizza?
Great menu, great food, great staff.
Absolutely the worst pizza around.
My favorite bacon pizza in the area. I only do take out.
...not the best pizza.. or not the worst...
Excellent food and services .
Great quick service
I go to FGMS and the owner locks us out and yells at us for laughing even though we want to pay for food because we were hungry we were the only customers there
Friendly staff
Wouldnt let us in.
Great wings
Best seafood in Worcester
Great pizza
Very Very eh
Ordered one wrap for pickup which took 30 minutes. And it wasn’t very busy. Was not cut in half like I requested, looked like it was thrown together. And the best part- a short black hair inside! At least the food tasted good. That’s why I give it 1 star :)