I love this place and so does my wife. Great beautiful handmade Italian shoes for men and women that are discounted about 200- 300 bucks a pair on average. I just wish they had a better selection of shoes my size. It is always hit or miss here but I love the store. Art the salesman is awesome.

Double check your item even if they are new!!First of all, the service seems not too bad at first,but later I realized they are not professional at all!! I know that shopping outlet products can be hit or miss. But this is a very unpleasant purchase experience for me.I bought a message bag for my dad as a gift so the salesman got a new one for me from the back. The package was all new and sealed. I was so happy to get a new one out of box. So I didn’t bother to check the item. But after I got home, I realized the quality is not acceptable at all! The strap and the ring on two sides of the bag squeaks whenever it is moved or touched. I went back to ask them if this is defective. They said they can check if they can do anything for me. Then they came back, said this is the last one and it is not defective, probably because it is too new and the noise will fade after a while. But I tried a million times trying to loose the, it is still giving the noise every time I try to grab the bag or lift the bag.Now when I think twice, I also bought a belt gift package that day for my bf. It was packaged and sealed nicely out of the box. But the sales just rudely got rid of the protective film without asking me even though he knew this was supposed to be a gift.

Great service! The Asian manager was very professional and prompt with the service I received. Will recommend to my friends!

Great store Easy Shopping experience, Selection and Choice for both Men & Women

The Hispanic manager is extremely rude. Refused to honor the incorrect price on ticket and talked over me the entire time. I could not even get one word in. I should have listened to the signs especially when it’s the holidays when everyone is standing in a minimum 30min wait line at each store except for this one. The company itself should read up on customer satisfaction.

Awesome service

Rude associates. Rather go to Hugo .

Godd

Excellent

Handsome

Good stuff