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Streys Auto Repair and Towing LLC
1818 Porter St SW, Wyoming, MI 49519, United States
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Streys Auto Repair and Towing LLC
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An
Review №1

These guys went above and beyond to get are truck home and not damage any thing .. very well matter guys .. A++++ service . Thank guys ..took great care of us

Sa
Review №2

Liz the receptionist was fantastic. Very polite and professional, was also able to send Eric out in a jiffy. Eric was very professional and personable. Trustworthy business highly recommended! Truly put me at ease in a stressful time. Also VERY AFFORDABLE compared to other companies! Thanks so much you two for helping me in my time of need for a very fair price.

Ke
Review №3

Had our vehicle towed by driver Rex this morning to our repair shop. Totally satisfied in all respects. Received a call from the driver 25 minutes before he arrived. Efficiently hooked up and did the tow. Excellent job positioning our vehicle in a snug fit at the repair shop.

Se
Review №4

Rex just came out and opened my car after I locked my keys inside. Great guy. He arrrived very quickly and was done in minutes! Great service. Give them a shot.

Ma
Review №5

My driver was Rex and he was completely professional. He called to let me know he was en route and showed up on time. Made me feel like my car was safe during transport insuring it was secured to the bed of the truck.

Jo
Review №6

Found a flat tire at work. Larry arrived to my office within 30 minutes of calling, changed my tire and was very knowledgeable in the process. He worked very fast. i would recommend their services to anyone needing help with their vehicle. THANKS LARRY!

Br
Review №7

Larry and his partner were a great couple of guys and they sacrificed a lot to help us out at a very reasonable price.Really laid back but also very knowledgeable in what they do.Id definitely recommend them and will go to them again, if Im in need of their services. Thank you both again, so much.

Ni
Review №8

Rex was in the right place at the right time for me today, he worked very hard in the pouring rain to unlock my car and was so very quick to help me out!! Hes a great asset to your company and if all of the employees are this nice and great like him then this place is the place to call. Prices were great as well..Thanks again rex!!

Ra
Review №9

The guys who came to tow one of our vehicles were really great. They were both very friendly and knowledgeable. We appreciated their care when unloading the vehicle as well. Will be using them again if we need a tow. .

To
Review №10

Larry came to my home and was a complete professional. Arrived very quickly and got the job done right very, very fast. Even shared some tips for the future! I will definitely be a repeat customer .

my
Review №11

I woke up this morning with a flat tire.....total bummer! Then I tried to save a buck and do it myself. Lol...another bummer. I couldnt get the tire off the car. So I finally called Streys because I always support local small businesses. They changed my tire fast and really polite. That put a smile on my face and I was ready for work. Sometimes you have to leave it to the professionals. Thanks for saving the day!

Ri
Review №12

I was 165 miles from home and locked my keys in the car. Larry came quickly and had me in my car in under 5 minutes. He also had a great sense of humor. Very satisfied with the service I received.

Er
Review №13

Ive used Streys twice in the last few months and theyve treated me very well. Theyre very quick and have extremely fair pricing. I wont hesitate to use them again.

Ma
Review №14

I locked my keys in my car when Jackie Chabot called Triple A to assist in the matter. Larry provided excellent customer service while being humorous and kind. Thank you so much for helping me get back into my car!!

Je
Review №15

Best experience ever! I would recommend 100%. Great people.. very helpful and GREAT price. Kept me informed from start to finish.

Mi
Review №16

Great experience with Streys. Nice guys, very helpful and stayed with me while I waited at night for a tow truck, even taught me a bit about car repairs! 24/7 roadside assistance- AAA hooked me up with them.

Ni
Review №17

Larry and Devin were super helpful and they got me where I had to go no problem. They were super fast and got my truck towed to where I had to go. Thank you so much!

Mi
Review №18

If I could give a 0 I would. Used my AAA roadside and they sent Streys. The next evening I get a call from the dealership across the street from the garage my truck was supposed to go saying they had already worked on my vehicle. I call Streys to find out where they had dropped my vehicle. The woman who answered the phone denied they towed the vehicle even though they picked it up and gave us a receipt but said she would have the driver call. He called, I asked where he dropped the vehicle and he said where he was told to and I asked where that was and he repeated where he was told. I said we are on the other line with AAA and you definitely didnt drop it where they told you too. We already knew it needed a fuel pump and the dealership he dropped it at had a $300 bill to just diagnose that it needed a fuel pump. Fortunately the garage it was supposed to go to originally towed it across the street. A little customer service would go a long way. Stuff happens. Even an offer to move the vehicle to the right place would have been nice. Denying first that you towed the vehicle when we call and tell you that you dropped it at the wrong place, then telling us you dropped it at the right place even though you cant tell us where it was supposed to go and cant tell us where you actually dropped it. Fortunately AAA is interested in customer service and makes things right on their end.

He
Review №19

Larry was great and on time. He towed my van through AAA. He was polite and professional. Keep up the great service!

Mi
Review №20

Eric was amazing! He got my car unlocked very quickly and was so polite. I hope if anything happens again and I need a tow truck I get him!

Pa
Review №21

Very speedy service on a Sunday. Friendly, helpful and made sure both my car and I were safe before he left. I would definitely recommend this company.

Mc
Review №22

Larry was very efficient and helpful!! Answered all of our questions and explained everything to the fullest!! Really helped to make an unfortunate time in our lives a bit easier!!! Thanks again!!

C.
Review №23

I had need of a small repair and I just saw this place as I was passing. I went back and the sign on the door said Closed (it was after 5 on a Friday), but a man was looking at a car in the driveway, so I asked if he could help me. I told him it didnt have to be right then since they were closed, but if he could tell me if they could help I could bring it back later. He looked at it and said it would take 5 minutes and he would do it as soon as his mechanic got back. They did and I was at the house and eating dinner before 6PM. I live on the North end but will drive to come back here for work to be done. Wonderful people!!

se
Review №24

Got stuck in a ditch during the recent snowstorm after I could not see the side of the road and ran off. Larry was excellent, came within an hour in terrible conditions and winched me out in 10 minutes with no damage to the truck. Very nice guy and best towing experience I have had.

Sa
Review №25

They replaced a flat tire as part of AAA roadside service. The guy was done within 5 minutes of arriving. Very nice and helpful.

Jo
Review №26

Eric and Randy did a great job. Very prompt and professional. Would definitely recommend.

No
Review №27

I dropped my car off over the weekend, was given a general range of price based on the hours it would take for labor & parts, and was told it would be ready by Monday, Tuesday at the latest. Had to call every day just to be updated, terrible communication. Wasnt able to pick my car up until Friday, and the labor time and cost were double the estimate.Mechanic that worked at the shop was at least understanding and gave me a small reduction on the charge for his labor due to the trouble.I see a lot of positive reviews but if you need your car in a pinch and have other options, I wouldnt risk it with Streys. Dishonest and disorganized management.

Sh
Review №28

I am extremely satisfied by the service I received. I would recommend this company to anyone that needs towing. Larry is very friendly and timely.

La
Review №29

I strongly recommend Streys Towing. They just came out to South Haven to change a flat tire. They were on time, professional and courteous.

Ma
Review №30

Shout out to ken!! i locked my keys out of my car and he happened to be at the gas station i was at, overheard what happened, and helped me out. bless his heart.

De
Review №31

Highly recommend. Fast and friendly service. Larry and Randy got me serviced an 1.5 hours earlier than what the AAA rep told me. Thanks!

Ma
Review №32

Ryan is a life saver extremely friendly.He knows what he’s doing, He won’t rip you off .He fixed my car fast and the price was good

Jo
Review №33

Larry helped me out on a miserable day. Im very grateful for the fast, competent service. Highly recommend.

Al
Review №34

Services were great. Here before time limit and kept my car in safe condition until they arrived at the shop. Call these guys

So
Review №35

Larry was very professional and I appreciate his promptness. I would definitely recommend Streys Auto Repairs and Towing! 👍🏼

Vi
Review №36

Best repair service in the GR area. They know what they’re doing and they work efficiently.

Jo
Review №37

I was on 44th street just West of Broadmoor when a gentleman stopped with his tow truck to see if I was okay. He was on his way to another location but took the time to get me off 44th st to the side street and into a parking lot so my car and I would be safe. He advised to call a tow truck due to what the car was doing. I would like to just remark that there are not many that would have stopped. Thank you and my car is now repaired and back to normal....

De
Review №38

Larry was my driver, he was very kind and punctual. Overall very satisfied with the service here.

Ky
Review №39

Had Larry come out from Streys automotive after calling AAA had great service from the driver and an amazing response time! Thank you for helping me get my vehicle towed

ry
Review №40

Absolutely terrible company. Owners try to screw over as many people as they can. The drop cars in the wrong locations, damage customer cars, and have a unlicensed mechanic “fixing” the cars for them at the shop. I would highly recommend a better company for towing and auto repair. Also turned this company into the state for multiple violations of the labor law as well as other violations going on around the shop.

Ke
Review №41

Great response time. Courteous, professional service .Larry was very helpful

Da
Review №42

!!!STAY AWAY FROM STREYS!!! If I could give less stars I would. Long story short - Triple A dispatched this company to tow my car because it didnt start. The 2 employees (Larry and another guy) seem to not know exactly how to operate the levers or know how to attach the arms. they kept putting them up and down left and right pushing and kicking against the tires unevenly. Next thing I know Im being told that I ran something over and I hear a hissing sound and the tire going flat. Larry tried to tell me nothing they did caused the problem. hard to believe after watching them try to get it hooked up. He called dispatch who told him to try and patch the tire and for whatever reason he was unsuccessful. So he stuck a hand tool back into the tire and filled it with air to tow it. They also through the trash and left over tire patch kit on someones property instead of putting with the rest of their trash scattered throughout the truck. I made him pick it back up. Whats worse is during the ride, I listened to their conversation and its sad to say, the second employee was talking about someone they knew physically assaulting a women and his reply was you know she had it coming. After we got to the destination, he told me that I can get the tire replaced, call the shop and they would take care of it. This happened on Friday. I called to speak to someone today and the owners wife took my call who then passed me to her husband the owner. He told me he wouldnt replace the tire, after a few minutes of trying to get this worked out, Im randomly talking to his wife again. He was too busy to continue to work out the problem. They tried telling me I needed to come into the shop to discuss it (They know my car doesnt start and has a flat) and that they didnt understand what I wanted although I told her 30+ times I wanted them to replace the tire like Larry (their employee said they would). She was rude and disrespectful, talked over me and put the phone down and left me on hold many times. After calling back several times I finally was able to talk to Larry and he denied everything he said on site. They are a HORRIBLE company that lack common courtesy, respect and integrity. If you notice, after the last bad review they had multiple good fake reviews in the same window of time. Before those they had reviews that were many months to a year old. Like I said, no integrity. I wonder how many fake good reviews will pop up after this.

Ad
Review №43

Larry came out and got my car started really quick. Super friendly and professional!

Ch
Review №44

Great service and help thank to the help of the driver (Larry) who towed my vehicle home for me.

Le
Review №45

Driver was in-and-out got the job done easy to talk. Also very respectful business.

Ke
Review №46

Slid on ice and landed in ditch. Your driver, Mike S., was absolutely awesome. Thank you, Mike!

ze
Review №47

Needed my battery jumped; Devin was prompt, courteous, and kind. Would definitely call again.

Jo
Review №48

Awsome people! Got my tire fix quick and fast after i waited 2 hrs for some else towing service and couldnt get my spare down so i had called AAA again, Streys showed up mins later and fixed my tire on the scene highly recommend streys!

Ma
Review №49

Worst towing company in the state, they said they were gonna be 1 hour and then we called and then they said 2 hours and then they said 20 more minute and then we called again and they said they were their loading the truck on to the towing truck. But they weren’t there. And then ended up coming 4 hours later and then the dumbass tow driver locked our keys in the car. Terrible service, Retarded employee’s. Awful company

Mi
Review №50

Great service was there very quickly and was very polite had me back on the road in no time

Ju
Review №51

Towed a pick up truck from the UP for us best price and did an Awesome job thank you strays.

Su
Review №52

I locked my keys my van and they arrived within 15 minutes!!! I was soooo pleased with their service.

je
Review №53

Amazing! Devin was very friendly and got me back on the road quickly. I would definitely recommend them

Be
Review №54

Larry picked me up after I jacked up my front right tore. Super fast, super friendly.

Ka
Review №55

Larry jumped my car for a dollar as thats all I had and it was cold. Saved my day. Thank you Streys for allowing this to happen.

Ja
Review №56

Great service, Devin did an awesome job!

To
Review №57

Courtious and friendly. I Highly recommend his services.

Ko
Review №58

Great service was friendly and fasr.

Er
Review №59

Very quick and easy, very friendly.

Ra
Review №60

Friendly, knowledgable, got the car going, recommend !

Ro
Review №61

Quick, very helpful, Larry was awesome!.

Cr
Review №62

Showed up early and did a great job. :)

Ma
Review №63

My car has been here since Wednesday and no one has called about the status of my car since early Thursday morning.

Xc
Review №64

These guys are great.

Mi
Review №65

Eric was very helpful

Ha
Review №66

Larry was great

Information
6 Photos
66 Comments
4.6 Rating
  • Address:1818 Porter St SW, Wyoming, MI 49519, United States
  • Site:http://streysautorepairandtowing.com/
  • Phone:+1 616-755-0220
Categories
  • Auto repair shop
  • Towing service
  • Brake shop
  • Engine rebuilding service
  • Mechanic
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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