user
Auto Care Experts LLC
3503 Ahtanum Rd, Yakima, WA 98903, United States
Appearance
Auto Care Experts LLC
Comments
Jo
Review №1

Called these dudes and asked for my brakes to be bled bc me and my buddy had trouble doin it and tried explaining to him things it could possibly be but then he’s like “sorry we can’t do that.” Boy these ain’t even experts and they say they are in there name. They overpricing too. Took a g35 I used to own tried to charge me too much for the simplest things. I don’t have much time bc of work so i wouldn’t bother with these non experts.

ge
Review №2

Great service. Fixed my car for a reasonable price. No more squeal and AC fixed. Will use them again!

Am
Review №3

So far so good. I hope they can get my truck fixed.

Br
Review №4

Had an issue with my vehicle randomly not starting. Dealership found no issue.. but the very next day it wouldnt start again. ACE managed to track down the issue in a day and Ive been up and running every since. No complaints, fair price and fast work!

Je
Review №5

Very informative and professional! They kept in wonderful contact! I had my BMW back in no time! I will definitely go back for all of our vehicles needs!

Da
Review №6

Excellent staff and service. I was treated kindly and respectfully and the service was top-notch. Alex was very honest and upfront with me about what service I needed. I definitely recommend!

Ma
Review №7

Honestly, its worth the money 🤷🏽‍♀️

Ca
Review №8

Very good service. My first visit but I will be coming back, clean professional business, good people.

Bi
Review №9

Very clean shop and friendly greeting

Ma
Review №10

Doug & crew are always easy to work with. I trust them with my Diesel and gas rigs . Thanks Auto Care !

Ma
Review №11

Fair and honest. They do great work at a reasonable cost.

Di
Review №12

Had my motorhome serviced. Good job and reasonably priced. Thanks guys!!

fr
Review №13

Ive had many vehicles worked on their every time its great if its not they will make it great highly recommended

Br
Review №14

Nice people, always willing to help

JD
Review №15

I had a transmission cooler line that was damaged and leaking. Caused by the last shop not reinstalling the the line clamps that keep the lines from rubbing. Auto Care Experts replaced all three of the transmission cooler lines and and did it correctly and in a timely manner and and the mechanic test drove my truck to make sure All was well. The shop bay work areas were clean. I would like to say kudos to Allex and his team, keep up the great work . I travel across the U.S. so quality work and maintenance is what keeps you from being broken down on the side of the road..I definitely recommend this shop to anyone!! Oh yeah they did Not get any grease nor oil smudges on anything on the interior.

Ad
Review №16

This is a great place to have your vehicle fixed! They are professional and best of all HONEST! They wont rip you off or tell you that you need things done that you dont! Fair pricing too. Hard to beat. I have used them in the past and will in the future! Thanks guys!

Da
Review №17

Timely, better prices then competitors and good people working the lobby.

Ch
Review №18

I take my vehicles there any time I need something done. Their service is good. Good people there and Alex is top notch!

An
Review №19

Having dealt with ACE on a previous vehicle and having such outstanding honest customer service ; I brought a car I was looking at buying into the shop for a prebuy inspection. And again I was beyond happy with the time and attention to detail that the service crew extended to this vehicle. They were honest and very helpful in the inspection and walked me through what needed to be done. I left the car in their capable hands and was not disappointed in the quality of their work and dedicated service. The owner of this family business went over and beyond in assisting me to the point of helping me to sell my other vehicle! That was truly amazing and what a blessing . You don’t see this type of service nowadays and I would highly recommend this business! Five stars doesn’t begin to truly rate the honest and reliable service you receive.

Sa
Review №20

Incredibly amazing staff! Alex helped me with my Volvo, and I couldn’t have been more relieved and grateful.These guys are awesome! Thank you!

As
Review №21

Very welcoming from the moment you walk into the door. Had my breaks replaced and needed new tires. They took care of it all and kept me informed the entire time. Thank you Auto Care Experts for being a friendly, reliable place to take my car.

Wi
Review №22

I have all my automotive done here. Excellent place. I am very happy with their service.

Ru
Review №23

Amazing Customer Service! We were 45 minutes into our vacation when the alternator went out. Called you guys and you said bring it in. You had an alternator waiting for us and 30 minutes later we were back on the road. We have always been very satisfied customers, today we feel like very blessed customers.

Li
Review №24

Auto Care Experts in Yakima is the best place to take your automobile to get service and repair. Auto Care has great customer service and are reasonably priced. The employees are polite, a pleasure to talk to, honest, and will never try to take advantage of their customers. They have updated equipment and work on cars and motor homes. There is no better place than Auto Care in Yakima!!!

Mi
Review №25

Upon feeling a surge in my truck I immediately headed to Auto Care. There quick response and awesome diagnosis put me at ease without emptying my wallet.Get it done right at Auto Care.

Ad
Review №26

I can confidently say that Auto Care Experts trully hold their customers values high on a pedestal and truly are ‘auto care experts’. The kind and honest staff that work here value customer satisfaction and professional care for your automobile. They did a wonderful job fixing my car and I couldn’t be more happy! I will spread the news about this great place. They are honest and straight to the point which I absolutely loved. NO BS. I 100% trust this place for my further car needs and am confident when considering to my friends and family. To those at Auto Care Experts, you have gained a life long customer. Thank you!

ja
Review №27

Dropped my car off here a couple of times now and I am always so grateful for the work they do. Every time they are always clear in what works needs to be done and are willing to discuss my options!

Je
Review №28

Great service, knowledgeable techs, beyond happy with their service! Well highly recommend the pros at Auto Care experts to all family and friends!!!

AL
Review №29

My car broke down on my trek with the kiddos from Utah to Washington and Matthew at 24 hour towing and recovery dropped me off here. What a blessing. These guys were so thoughtful and caring and treated us like we grew up here and were their own family. Highly recommend

Ni
Review №30

Weve done business with Auto Care Experts for years and have always had great experiences. They know what theyre doing and most importantly, they have integrity. With confidence, we recommend them to all of our friends and family!

De
Review №31

On the first leg of and extended trip our transmission blew coming out of Ellensburg. We got towed to Auto Care Experts where they overnighted a transmission from Portland and got us back on the road within two days. Our toe truck driver told us they were good people and that was so true. Wonderful people to work with, very professional and super friendly. I can’t say enough good about them. Wish they were in my home town so I could take all my rigs to them.

ro
Review №32

I like that they fixed my car in a timely manner and at a reasonable price

Gr
Review №33

This is the only place I take my motorhome for service.

Er
Review №34

STAY AWAYThis happened last week Only reason they get a 1 star I cant give a -4 star I took my truck there ask to look at the truck clutch system and bleed it they just bleed it and it work good for 2-3 day it need a part it was the rubber seal that went in the receiver they new that it was no good they did not replace or ask me if I want it to be replace it took so I took it back they said it needed a new part for it and they said it will be 799.95 pluse tax to do the job or 450 plus tax if I had the part took to someone else it just needed to be bleed right will never go back they just want your money they should of fix it the first time they did NOT look and check the system fully like they should of and them to just bleed it was 166 all together AND IT NEVER NEEDED THAT PART

Sh
Review №35

Car overheated in front of this company. We took it in and they had it fixed for a fair price ny the next day. Grat company.

Cl
Review №36

Honest and very knowledgeable!

ca
Review №37

Ok place but didnt correct issue I shaving started couldnt find issue to correct

LE
Review №38

4-29-2015 I had my F150 engine replaced by Auto Care Experts, LLC. I got a 12/12 warranty thru A.C.E and a 3/100 warranty thru Ford. Two years later I heard knocking noise when I started the engine up at my house. I drove very cautiously to A.C.E. They tore the engine down and found internal engine damage. They contacted Ford; Ford asked for pictures and decided that I needed a new engine. The engine arrived the next day and I had my truck back in no time. Because it was still under warranty it did not cost me one red cent. I have been dealing with A.C.E. for years and they are experts in every since of the words. I trust them with all of my vehicles.

st
Review №39

Ive been taking my vehicles here for years along with recommending friends and family their services. I have been a mechanic myself for many years but now work in the school bus industry and dont have time to deal with it myself. Doug the owner and his staff are some of the best around and truely care about the customer and work hard for your business. Auto Care Experts are truely that..Experts and even though working on autos is alot like Doctors with patients and some symptoms dont always show everything until you dig deeper they definately are working for your best interest and not your pocket book. Recently I have taken over the responsibility of managing the fleet of the school my daughter attends and they had been taking their vehicles to another shop in Yakima. They took their van in for a check engine light and no power and was told they need a new engine..$6500+ so they decided to hold off on repairs. They also took a second van in a month later for A/C service and was quoted $1700 for all new system. This sounded unreal to me so I contacted Auto Care Experts(Doug&John) and they got me right in. The A/C system was fine and just needed charged but they also found the blower motor was not working which the other shop didnt even mention. Total cost to repair $326. As for the BAD engine. Auto Care diagnosed the engine is good but needs a plugged catalettic convertor on drivers side replaced saving us $$ thousands. I know there are alot of shady mechanics and businesses out there but Auto Care Experts is definately not one of them. HONEST, KNOWLEDGEABLE, DEPENDABLE, & AFORDABLE is why I give them 5 STARS.STEVE

be
Review №40

They are always fast and friendly. My car was fixed right thanks!

Sh
Review №41

Have used ACE for years for my personal and work vehicles. From minor to major repairs, tires and tune-ups they have the best service, knowledgeable and capable.

Jo
Review №42

I chose Auto Care Experts in Yakima, Wash because they are honest & trustworthy. They will never do you wrong & guarantee their work. I went to Les Schwabs on 1st (Yakima) to get my tires rotated & was told by 2 associates that my brakes needed replaced and the back brakes were running on metal to metal. It was almost closing hours and they were willing to get the job done & quoted us $1048.00. I told them that before I’d get it done that I wanted a second opinion by my own machanics (Auto Care Experts). I had plans to travel to Portland/Seattle/ Yakima that weekend and was worried that Auto Care couldnt check it on with such a short notice. I called John at Auto Care Experts before closing & he told me they would get to it first thing in the morning for an emergency check & would replace them if needed. The results were that all brakes were fine & didn’t need to be replaced yet. Auto Care would have charged us the same price as Les Schwab if they would have needed to be replaced. Thanks Auto Care Experts & shame on Les Schwab for trying to rip me off! As of now I NO longer will do business with this Les Schwab on 1st. It makes me angry to know how many people are being ripped off by this Les Schwabs! So customers, don’t give away your hard earned money to Les Schwabs on 1st for a job that isn’t needed! Call Auto Care Experts for their honest opinion. Thank you Auto Care Experts for your honesty & loyalty to your customers you definitely have our business!

DV
Review №43

Needed an alignment done before driving over the pass so made an appointment and took the car down the next morning. Said it would take about an hour and ended up taking all day till they where almost closed. I was just down the road and evertime I called it was just some guy who would say Ok, and bye to anything I asked and would hang up right after. And after stopping by at noon, they told me the car was on the rack but the guy went to lunch and would be back in another hour. My appt was at 9am and had to leave town by 3pm. Car still wasnt finished and still on the rack at this time after calling again. Seemed like no one cared at all.

Ju
Review №44

GREAT job on the vehicle we had towed to the shop.

Er
Review №45

Work done by people you can trust, and they dont recommend work that doesnt need done (unlike other major businesses in the area).

Ch
Review №46

Very knowledgeable, friendly staff, and great service!

Ti
Review №47

Had a really loud noise in the front brakes area and both needed fixed was going to do myself but I have cancer doctors said No way, they did a great job of fixings both will be going back

Ed
Review №48

Hope to get an ANSWER BY THE TECHNICIANS WHY CANT THEY USE CUSTOMER SUPPLIES TO WORK ON SOMEONES PERSONAL VEHICLE DOESNT MAKES SENSE TO ME.🤔

To
Review №49

Very nice people

Mi
Review №50

Best shop in town.

Au
Review №51

Did everything I wanted plus more! For a low price!

Ji
Review №52

Bring your BMW or MINI here!!!

ra
Review №53

Very professional

Ja
Review №54

Only shop in town I trust

Information
13 Photos
54 Comments
4.5 Rating
  • Address:3503 Ahtanum Rd, Yakima, WA 98903, United States
  • Site:https://autocareexpertsllc.com/Yakima-auto-repair-shop-location.html
  • Phone:+1 509-457-1033
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations