Rented a car dolly here, Felix was very helpful.

This is my second time here and both times they were super helpful. Fast and very friendly service. Will definitely be returning for any future needs.

Awesome place to pick up a U-Haul truck. Office staff are great to work with.

The owner here literally tried to charge at me and attack me when asking him questions that were unclear to me about my rental. He is now facing an investigation into his completely bizarre and psychotic behavior issues.

It’s all in the name! They are definitely friendly and willing to help. I had a dead battery at Safeway and was stranded with three kids and my parents. My dad walked over to see if they could jump the battery and they didn’t hesitate! After the nice young man helped us I asked him how much I owned him and the service was free. I will do business with them for sure!

Quick service. Drop off box, fair and honest pricing. Always gets the job done quickly and done right!

Fast, friendly, efficient and great prices. I highly recommend this place.

Met My dad here to have guys truck looked at. He had a good experience

I brought my truck down in perfect running condition. They were just suppose to take a look at the A/C system. Upon leaving and finding out they were charging 2 times what everyone else was, my engine was running horribly. The engine was misfiring and puttering. Keep in mind I brought the vehicle in to have them look at the A/C. After some investigation my #1 spark plug boot was pulled back just enough where it would cause a misfire but not be noticeable. I am 100% CERTAIN THEY SABOTAGED MY VEHICLE. These people are criminals and do fraudulent things to unsuspecting customers vehicles. They will take advantage of you. They have multiple complaints against them filed with the Better Business Bureau. So many better places out there than this. Stay Away!!!! I got lucky you might not.

Great staff. Terrific service

Great people here always truthful with me and the lemon truck I bought. They have helped me out so much. Trust them. They are good at what they do.

I really like this shop. They are in my neighborhood. I had a leak in my cooling system and went to Felix. They called in a couple hours and told me the problem and how much it was to fix it, and when it would be done. Went back when it was done and guess what?? IT WAS DONE!! Then they charged me what they said they would and NO MORE LEAK! I trust and recommend them. What more can you ask for??

Got us in quick. Was able to diagnose a very strange problem with our Toyota Camery. They were very diligent with the issue that took a lot of patience in finding it. Glad we used them, and will use them again!

I recently started taking my small fleet of cars to Felix, They are quick and friendly, and very thorough. They are very real about what you need to get done soon, vs what you can wait for. If you have an older vehicle that has some miles on it, take it in!

I tried to park here for 10 seconds while I ran and got my coffee at Starbucks next door. The owner came out and made me move said those parking spots were for his customers only which is FAIR but why is it that his employees can park over at Starbucks all day!? Maybe if YOUR employees wouldn’t take up the whole Starbucks parking lot there would be some extra parking spaces available for “Starbucks costumers”

We have several vehicles and Felix and his crew work on them all. They recognize that car repair can be expensive and try to find the least expensive solution. And they do quality work. Very trustworthy!

Great job on my truck. Thank you

Friendly automotive has an impeccable reputation. The testimony to their up-to-date knowledge and service is represented by their outstanding new shop on 1st Street where their top-flight mechanics are afforded impressive equipment to use their skills. A shop easily recommended without reservation.

Great service good prices

These guys are GREAT!! I ran over a box knife & slashed my tire. They had a new set ordered and put on the next business day. Great prices, excellent service, fantastic staff. Love this place!! Highly recommend them!!!

Great Customer Service

Always get my oil changed there. I have also purchased tires and had some other work done on my car. They are always professional and courteous. Highly recommend!

Friendly is very professional and easy to work with. I have gotten my work done as promised and would highly recommend them to anyone.

Felix is such an amazing man, trust him with my car and know that he will take care of my car needs. I am so happy with the service they provide!! he gives me recommendation on what needs to be done now or what can wait, its so great.

Felix and his crew have done a tremendous job fixing my Honda. Great communication and fair prices. I really appreciate that in a mechanic!

These Giys Are Truly The Best....!.... Honest Work.... Honrst Prices..... Felix.... Bill.... Chandler.... And All The Staff Courteous.... Helpful.... And Their Name Says It All.... Took My Truck To Them W Severe Problems After Work Done At Another Shop.....They Took Control..... Took Their Precious Time.... And My Truck Is Once Again Driving Like I Know She Should..... Thanks Felix... Bill.... Chandler.... For All Ur Help And Knowledge.... Will NEVER Take My Truck Anywhere else.... Go See Them For All Ur Vehicle Needs..... They Will Treat U Right.....! Best Prices.... Incredible Service....!

Good work, excellent about getting my vehicle in without an appointment. They really explain what is wrong. Very trustworthy

The quote they gave me was outrageous and talked down to me. Would never do business with these people.

Felix and his team exemplify professionalism in the automotive industry. If you want to ensure you get the best service, at a reasonable price and within a decent timeframe, I highly recommend Friendly Automotive West.

Only place Ill take my car. Felix is great, his employees are friendly and knowledgeable. I recommend this shop to anyone looking for affordable and quality work.

Felix gave me a detailed quote for replacing clutch and installing a used transmission in my wifes 1996 BMW. The price was very fair and he found a low mileage transmission with 12 month warranty. He alsoReplaced some belts and did an oil change, and installed new tie rods in front so the car could be properlyalligned. He even dropped me off at my office and picked me up when the work was done. I like dealingwith the owner of the business. You will be glad you called Friendly Automotive. Location was very convenient for me.

Scheduled my vehicle to be serviced (oil change) and waited for it to be completed. They got my vehicle in and serviced promptly but what I appreciated most, not only did my oil get changed but they took the time to look over basic things that could cause me to be stranded on the road! I appreciate knowing that my car is going to get me to & from my destination without a problem!

Good guys, all around

Felix was great to work with, he replaced a clutch in me truck for me. He kept me informed on the problem with the old clutch and how the new one would fix the issue. Everything works great now. thanks for your help, Mark at Rescue Construction and Restoration Large to small he does them all!!!!

We have taken both our personal and business vehicles to Friendly Automotive and have been very pleased with the service. They ARE friendly, knowledgeable and very efficient, especially to those of us with busy schedules. Felix always takes the time to let you know what they did and also to let you know what services your vehicle is approaching in the near future. Thanks Felix!

Felix and his staff are great to work with, very professional, fast and inexpensive!

After my Chevy Malibu was rear-ended I was stuck looking for an affordable replacement. Felix recommended a good deal on an almost-new Nissan intown... Im still glad to have made the purchase, and I still get all of my repairs and checks with good service quality at Friendly Automotive.

I personally have never taken a vehicle to Friendly Automotive because I have not needed mechanical services... yet, but I have recommended two customers of mine to Felix at Friendly Automotive in the past month and both were extremely please with the services they received! Thanks Felix for providing a location I can comfortably refer customers to!

I have been going to friendly for years and Felix has been helpful in the past however, my last visit I felt cheated with no help with my problem. Felix wasnt available so worked with someone else. I asked for tune up and let them know my idle was off. They put 4 plugs and did not look at anything else - the cost was $118.00 and my truck still ran bad. They wanted a lot more money to further diagnose the problem. I then talked to a friend that works at Midas and he said be sure to check radiator fluid sure enough fixed problem. Apparently this is a very common problem but this place didnt even mention it. Just wanted to get as much money out of me as they could. Beware!

Felix is honest and he communicates with positivity and knowledge with his clients and his team. It takes a lot of guts to have the word friendly in your business name, but this place really lives up to it!!

Honest, friendly, professional, reasonably priced. Complete confidence in the care they give my Mazda!

Fantastic Staff, very professionals. The best place for your car. It is a 5+

THE HITS JUST KEEP COMING (update on our last review)When I see a review about a business and I see a bad one out of many good ones I think someone is just out of line. But PLEASE don’t regard this review that way. We are patient people and have realistic expectations. We have been more patient than most people would be. If I could rate these people more than from 1 to 5 I would give than a minus 1 zillion. They are careless and their lack of pride goes way beyond ridiculous. They should just close down their business before they do any more harm.Got to say I was pissed when we were driving in the desert and our turn light assembly falls off the car because they broke the bracket holding it in place. We stopped ran back to pick it up and luckily It was damaged but intact. It is now duct taped to the front of our car as we were 1200 miles from home and in the middle of nowhere. We are waiting for a replacement part, another out of pocket expense we should not have incurred if they had been careful. We have continued to have trouble with our van do to their poor workmanship. Think just about every hose has leaked during our trip because they did not properly tightened them. We are still having trouble with the engine running hot.I hate to always point out the negative so here is a positive. After our last review we finally received 2 checks to cover repairs that were made to fix mistakes they made. Felix must have felt his ears burning. Of Course this didn’t include our time and labor (weeks). But we didn’t ask for that. We have several more expensive we have incurred because of their shoddy workmanship.Please don’t ever never go to these people. There are other businesses in town that would be happy to work on your vehicles and you would save yourself a lot of grief.There won’t be any more views over the next few months because the vehicle is going into storage for the season. Can hardly wait for the next mistake to show up, yah right. Sick of this whole thing.

If you are looking for a mechanic that will fix your car on time, fix it right, keep you informed and not do any damage to your vehicle dont go here. We spent over $6200.00 on our van. Had a rebuilt engine delivered to them and they said it would take 3 days. 15 days later we get it back and have to return it in an hour because it was bucking when driven on the freeway. 7 days later we get it back again. They changed the transmission mounts that we are sure might have needed to be changed BUT the van is still bucking and that is what they were supposed to fix. Did not go back to them but think maybe we have a transmission problem. No thats not the problem. We discover they didnt phase the distributor correctly and we take it back to them. Schedule an appointment and tell them we arent leaving it as the repair will only take an hour. Get there and they cant work on it for 3 days. Really ticked. Go somewhere else and the guy fixes it in 15 minutes. The distributor was off 20 point. We sent them the bill for the repair as it was something that should have been done when the engine was replaced. The problems with this company just goes on and on. We even tried trouble shooting the problems created by Friendly. They also damaged the pulley attached to the harmonic balancer, I assume when they took out the engine. We spent many hours trying to find another and finally found someone who could take the wobble out of it. Sent them the bill for that, too. As of today they have not paid for the repair work we have had to do other places because they are too busy or just don’t care. We arent talking about a lot of money. $64.00 for the distributor and $43.00 for fixing the pulley they damaged. The other damage to the van we have fix ourselves, like the bent back door, grease on the car seat, door and carpet, broken bracket holding the turn lights, leaking radiator hose fitting, loose brackets for the transmission, cruise control not working, and other evidence of sloppy worksmanship. If you are looking for a company that will make you want to drive your vehicle off a cliff after spending a ton of money this is the one to go to.

I would not recommend this mechanic. He did repairs to my vehicle without my authorization. He charged an extra $400 on top of the original estimate. When I questioned why he had made additional repairs, he said he was entitled by law to charge 10% above the original price. After consulting with an attorney, I learned he was entitled to the 10%, however; he over exceeded the amount by far. He failed to provide me with a written estimate as I was entitled by law. He gave me some of the parts back but not all as I had requested initially. My attorney also told me I am entitled to get all parts back because I requested them in advance. When I requested to speak with the Mgr; Mr Felix Rifa stated abruptly I am the owner! The car took longer than a month to be ready and Mr. Rifa would not answer the phone nor return my calls. He threatened to keep my car if I was not willing to pay the full amount. I am reporting this to the Better Business Bureau. Best luck with your car. My advise to you is to look at the WA state auto repair laws and regulations before taking your car anywhere or consult with your attorney.

Fantastic customer service, great crew!

Excellent automotive repair shop

Great service and quality work.

Stopped for an oil change. They got me in right then. Very Friendly .

I have used Friendly Automotive for tires and oil changes and I am always surprised by how low their prices are. The service is great and they can handle just about anything you throw at them.

Charged me 60 dollars to “ check my truck, which they never drove as the miles where the same. Rip off

Very satisfied with service.

Great shop

Felix got me lined out for this nasty winter about 3 months ago, thankful for his expertise and watchful eye, not to mention friendliness!

They said it was the thermostat, found out it was the mass airflow sensor.

Great and fast service