Ive been a happy customer of Computer Works for over 20 years. I miss their great location on South 1st street but their attention to detail and great service live on in their current cramped quarters. Theyve built and maintained 2 computers for me and and Ive always enjoyed a quick turnaround in the rare occasions Ive had a problem. They explain everything thoroughly, offer solid opinions when asked, and stand behind their products. Im happy to give them a hearty recommendation.

Purchased a computer, desktop. Failed to work, no hesitation replacing it (thankyou), when I picked it up I did not receive power cord. Called secretary, I did not get power cord, offered to purchase one..after such technical acumen, to lose a customer over sometime so mundane, ludicrous! Customer relations should take a priority.

My level of dissatisfaction runs deep. No technical support numbers, no technical support email, calling goes to a full voice mail box, attempted to submit an issue on their website form and it continually fails, Their website is just as bad as their support. If there were another option for service, I go there in an instant.

Hey check this out. took my mercedes fob key circuit board to computer works. istead of spendinng 300 bucks on a new key. orland fixed my circuit key for 70 bucks. thank u awesome job. good work good price..

Rolando & Lynne are extremely competent & knowledgeable...the problem(s), were diagnosed quickly & accurately....my repair options were explained to me before proceeding with repairs.....I would, ( & have...), recommended them to my neighbor...& others... :) ....Great Job! My new computer shop... :D ....Thank You!!

We have had many interactions with Computer Works over the years and every time has been great! We own a couple of businesses and have taken multiple computers in for various reasons. Lynne and her team have been fast and great to work with as they communicated throughout the fix to make sure we knew what they were doing and what kind of costs we were racking up. We had some employees take files and they were able to go in and get a us a log of access and when an external hard drive had been hooked up. This was sent in with other information we had and we were able to prove and win our legal case because of it. We love the rush option for our computers as we need them back as soon as possible to continue our business. It seems expensive until you calculate the lost time without something that is so important like our computers. None of our computers are cheap so to replace them takes big $$$$$ and time to build custom, plus the down time to set up a new computer. We HIGHLY recommend Computer Works and will continue to use them even for our company in the Tri-Cities as we couldnt find anyone down there to do what they were able to achieve. As well as all the rates were a lot more down there that we were quoted and they werent confident they could even resolve the issue. Thank you.

If you need a part or an adapter better make darn sure you need it. They won’t return it. Better to order from amazon so you can return it if you can’t use it. Literally I plugged it into my computer for 30 seconds wouldn’t work and they won’t return it.

My business laptops hard drive crashed Friday. I dropped it off at Computerworks Monday morning. Tuesday afternoon I received the diagnosis and was given all of my options from replacing the hard drive to replacing the laptop. Wednesday afternoon and I have the laptop back. They were able to salvage all of my data, reinstall all programs and its running like new. Thank You! Ihighly recommend Computer Works.

Excellent work at a reasonable price. We had a server go out for our security system and they built us a brand new system and had it ready overnight. Knowledgable workers that dont try to sell you on a bunch of stuff you dont need. I will definitely be recommending this shop to all of my friends/family and will definitely be giving them a visit when I decide to upgrade my personal set up.

Computer Works has friendly and prompt service. They are great at responding to e-mails in a timely manner. The workers are informative, knowledgeable, and helpful (I didnt feel like I was a dumb kid or woman). Had my repair rushed (same day service). I was quoted that it would take about 1 & 1/2 hours and guaranteed Id not pay for more time (even if the service took longer). I look forward to future business with them.

Id only recommend Computer Works if there is an emergency rush fix that cant be done by a local tech, and even then, the shop prices are outrageous for most people.All of their stock seems to have a 100%+ mark up. Just save the money by purchasing online and having it rush delivered.

This place is a complete scam. My laptop hinge is broken. I went in there to get a price quote for the fix but was told they cant do that unless I paid $85 dollars for a full diagnostic test. I was also told it would only take 3 days. Well, they scam you the $85 dollars, they then still want to charge you for labor and the parts even though you already paid $85 for a full diagnostic you dont need. The Asian guy is rude person with a very low I.Q. I called because its been going past the third week and they still havent even touched my computer. The ugly Asian guy left me on hold out of spite because calling for a status update is rude to them. Yeah, they are that childish. All these other 5 star ratings are fake. Stay away from the company or you will lose a lot of money. p.s they dont return the $85 if you choose not to spend another $300+ to fix a little hinge on your laptop.

Service was good for the price, I have tried going through people on craigslist but they dont stand behind work at all. The person that greeted me, Mario I think, was really fun to talk to and obviously knew what he was doing. They got a bit of info from me (phone number, address, etc.) and told me that they go by a queue based system and it would be 3 to 5 days depending on how long other jobs took. They offered me rush service but I wasnt in a huge hurry so I didnt get that. I got a call 3 days later, they told me I had one bad stick of ram and offered a used one or new one, I decided to go with new since the laptop is still pretty new. Cost me one hour of labor plus the ram, not too bad considering it has a warranty. Better prices on labor than best buy, for sure.

Great small business I have my wireless internet thru them and they build all my computers for my business and home useIt is nice to call some local when you have a problem and get an answerNot like calling a for customer support and the person on the other line can hardly speak English. Support your home town small businessI would recommend them to anyone for a computer, service or wireless internet.

To the idiots who post that this company is out of business, it is NOT out of business. It moved to 1715 S 3rd Avenue, behind the Post Office at Washington & 3rd Avenue.I took two computers in for service. One ended up costing $35 to repair, the other $69. Best Buy quoted me $200+ on each. Office Depot couldnt find any issues, with either. One had some basic malware on it, that Computer Works cleaned up. Both are MUCH faster now. So much for Office Depots Free cleanup. They didnt do anything. What a waste of time. If you want it fixed right, just take it in to Computer Works. Only took a couple of days to go through their repair circuit and they both just worked properly afterwards. Thank you so much!David R.

My computer runs way faster then it did new! Thanks to them I dont need new one yet!

Great service and great people to deal with! Always a pleasure coming to Yakima from out of town to a place we can trust and rely on!

Slow service. I took my printer here to get repaired. They first told me it would take a week. So on day six I called and they said it had not been looked at that it would take another four days. So then four days later I went into the store to ask and they said it would take another three days. They tell you it’s because they get all these rush orders that come in, but they don’t offer this service to you when you bring your stuff in. Needless to say I didnt get my printer fixed here as I refuse to do business with people like this. Yet they seem to be a better alternative that the leading (Best Buy) who needs to ship your equipment out for three weeks unless it’s a minor issue.

Chill homie come in they unlocked my MacBook

Great place take your computer, and you can always trust them.

Nice locally operated repair shop.

They got my printer working again and saved me some money. Friendly staff who take the time to explain things and answer my questions. Thanks!

Nothing but recycled computers and over-priced office computers. 16GB SSDs for $90, GTX 660 ti for $500 etc etc. $2000 listed custom computer with outdated parts selling for $1000; I asked the employee last year what model GPU it had and was told it was an NVidia GT 510 which is only good for basic office work and photo editing. The reality is you could buy a laptop brand new with as much power for $600, or build one (not with their parts) for about $400 with a cost effective APU.The only part that is not unreasonably marked up are the off-brand PSUs in stock.A) Customers who are building their own computer probably also have the internet, and has the ability to study parts and the market. Having a store nearby with parts is handy so you dont have to wait for an order, but its not worth shopping here where some parts are selling over 150-200% of their current availability elsewhere. I also found that some of the employees are especially incompetent and they can easily find help more skilled than an average retail employee.B) People who want help or want something fixed. Again, not that skilled, and from experience they will try to rip you off. -Female individual went in to get the power fixed on her laptop. They claimed it was the motherboard and wanted to charge a large sum of money. I had a friend with a solder gun take a jab on it and fixed it; the power chable had frayed and interrupted the power supply. Charge? $20For those of you with mechanical problems, just find a young techie or have an older teenager to have their most serious computer inclined friend to take a look.Now if youre an individual who has a computer slowing down or something, just get a free program, I recommend Glary Utilities, and run the 1-Click Maintenance. Once finished go into Tools and find Registry Defrag and fallow the prompts; do this at least once a week... Need an anti-virus? Get AVG or Avast for free... Or once again, ask someone to help you. Its simple.But really, say your personal computer is 5 years old and you cant stand how slow it is? Its time to get a decent new one, they for a long time for regular personal use due to technological and software changes.B) Want a PSU, or a bunch of cheap Pentium Machines running XP to fill an office; maybe take your business there.Sincerely- An enthusiast that would like to see a better local market.

I went there to ask a few questions they helped alot and saved me lots of cash

The employees are good people

Great service

Very long wait for my computer service

Not very happy sorry