Although the store was in disarray getting the decorations and Christmas trees up for display, Kathy, the salesperson, was willing to stop what she was doing to help me. She could have asked me to come back when the store was ready. I found the tree that I wanted and in stock! I left the store a happy and satisfied customer.

The salesperson was very helpful and pleasant. She offered advice that led us to make a good decision. The delivery of the furniture and set up. smoothly. We highly recommend this store. We are very satisfied with the product.

Ordered chair covers on the phone, the person helping me was friendly. She took my order. I paid with cc and she emailed me receipt. Easy easy

It was a great experience. The sale representatives were great. They ensured that all our needs were meet. I will definately go back to shop. Shout out for Edward and Phillip at the Central Park Store. Great team work.

I was very happy with both the in-store help I received ( Fortunoff Backyard Store, Central Avenue, Yonkers, NY) from Micha Kazan and the delivery people who were on time, polite and did their delivery properly.

Good experience, nice friendly salesman who didn’t pressure us. They have a good selection at different price points. We got an outdoor table, chairs and umbrella.

Micha was a wonderful help and she knew how important the items I wanted were. She took such good care of me and Sue I was happy.

I was looking for a settee, two arm chairs, and a coffee table for my deck. The location is fine, the sales reps were fine, the store layout was fine and the selections were fine. However I was disappointed because the prices are just, in my opinion, unreasonable. I understand the pendemic has risen costs of all types. However a new deck set is not a necessity. Theres a sign on the window of the store which reads you have 48 months to pay off a patio set that should have been red flag for me. I actually found a really nice patio set for a very reasonable price and good quality at Home Depot. By the way they already have the prices marked down so theres no room for haggling.

We had a great experience at Fortunoffs. My dad was in the retail business for 50 years selling furniture at his stores so I am aware of a good attentive salesperson who cares about his customers, listens and researches the possibilities for his customer, takes all phone calls and has patience and a pleasant manner. That was Dave and I am glad we found him. Bought our cast iron dining set more than 10 years ago as well as a fire pit and chairs. Still looks great. Now bought the Cadiz love seat and chairs and cant wait to get them. Still able to get the same Sunbrella cushion colors. Our cushions still look like new.Thank you!

Great experience. Our salesperson ( Micha)was wonderful. She is very knowledgable about the products she is selling. Will definitely be back for future purchases.

Well we past this store a lot and never thought of stopping until today. We both Christmas lights for the front of our home. The moment we enter the store, we we greeted with a warm welcome and was directed to the merchandise. Let me mentioned how beautiful the decorations were and priced not that expensive. Thank you for making our shopping experience great. Great customer service as well.

Dave was an exceptional salesperson. He was helpful and knowledgeable and able to think out of the box with his suggestions. We had a wonderful experience.

Kathy at the Yonkers store is a fabulous and attentive salesperson! She was on top of my request for follow-up, and gracious in all our interactions. Highly recommended!

My husband and I had a lovely experience at the central Ave. location in Yonkers. Our sales person Micha was extremely helpful and very patient with us! Not only that- she was so nice and kept us laughing through the process! Thank you Micha! E look forward to getting our new deck furniture delivery!

Great Its worth for your money 💰

Fortunoff had the table and set of chairs we needed. The delivery men very efficiently set it up and it looks perfect in the setting we needed it for.

It made so happy to see all the Christmas decors and trees they are selling. Mr. London was helpful and showcased to me the tree that I choose. He even offered and carried the Christmas tree I got for 2021 and beyond. Excited for my future Christmases. Kudos to your store

As a young girl i used to go with my mother, aunt and grandmother to Fortunoff in White Plains. Very often. It was always a wonderland going to the Christmas section. I am so happy to see even though they closed their doors in white plains they remain to hold on to that tradition in the Yonkers location. I think they should offer more items like they used to in the old store. I think it would really bring back business. Thank you Fortunoff for the amazing memories and i cannot wait to continue on the tradition.

Thanks goes out to Dave Lauture backyard specialist, was such great help and gentleman 👍👍👍👍👍

Ordered a gorgeous patio set. Black table with beautifil blue chairs. Sadly, the table is back ordered until late July. Well, they do say all good thing are worth the wait!

I dont typically come here often. But once year for Christmas shopping. The products are phenomenal. They are of great quality and look very appealing. However, the staff usually doesnt care to talk to me nor my wife. Usually if and only if, we ask a question or there is no one else in the store. In most cases it seems as if they are only inclined to speak due to us being customers. I would absolutely recommend the store for quality Christmas decorations... Other than that... Pass.

Shopping in the Christmas store at Fortunoffs is a magical experience. The wide selection and original designs of the Holiday ornaments is unique. The Staff is so helpful and gracious. And, the prices are reasonable.

Really enjoyed working with Kathy, she is very knowledgeable and provided us with excellent service.

3 employees on the floor only 1 working with people. Guess I didnt look like I was there to spend money. I sent my business elsewhere. 😌

Tim was terrific - he took the time to walk us through and gave us unlimited options based on our preferences. A solid experience- wouldn’t hesitate to buy there

I want to express my appreciation for the excellent service and attention while we shopped at The Fortunoff Backyard store. Our Sales Associate was excellent. She was very pleasant and prompt to assist with our shopping needs.Thank you,Jose

Christopher took care of us at the Yonkers showroom and gave us his undivided attention. He was very professional and thorough and he definitely knew the product pieces (which is often a rarity these days.) Great customer service. I felt important and didn’t mind spending quite a bit of money because of the pleasant experience.We love the 4 piece set we got for our new balcony deck! Thank you. We can’t wait for it to arrive in a few days.

Excellent deliver and quality product as advertised.

Salesperson seemed annoyed to help me. Had to get a different person to help. He then passed me back to the annoyed one to write up the purchase. Really unpleasant.Delivery was a disaster. I was supposed to get an assembled umbrella with the rocks for the base I now have two boxes unassembled in my backyard and hopefully they will come back in two days and assemble it and add the rocks

The young man who helped me was extremely personable and helpful. He made sure I was aware of all the items that might be suitable for outdoors. He even helped me carry box to car and informed me of coming sales on patio furniture. I have not been at Fortuniff’s in years but his service encouraged me to return.

Micha Kazan, our Backyard Specialist, was wonderful! My wife and I went to the store 3 times before we made our purchase. She asked us to take picture and bring measurements. Each time we find some different that we like. Micha was patient and gave us good ideas each time. We are very pleased with the service and glad went went there!!Thanks Micha.

Not a very good experience... gentleman was far from friendly or overly helpful... will not be returning to this store

We are very pleased with the service we received at the Fortunoff Yonkers store. Our saleswoman was very helpful. She even carried a heavy chair to our car. Our new patio chairs look and feel great!

Many years ago we bought a wrote iron patio set from Fortunoff and have been very satisfied with their products. So when we built a new backyard patio we needed a bigger umbrella for it. Our first thought was to go back to Fortunoff and we were not disappointed. Our sales person Micha was very helpful and extremely knowledgeable on all the products in the showroom and the catalog. I highly recommend them for any patio equipment you may need.

Great Christmas tree selections. Still had lots of decorations and ornaments to choose from. Very helpful staff.

My shopping experience was enhanced by Tim’s professionalism. He answered all my questions and had a pleasant sense of humor.

Getting my backyard furniture here. A decent selection. Not happy with all of the delays in shipment after they made me pay in full.

Went to buy furniture covers. Minima was our sales person. She was pleasant and very knowledgeable about how to bundle our furniture using less covers! Highly recommend her help!!

As always the Yonkers FBS provided us with the BEST customer service. We have been coming here for years and they have always provided the best products at the best prices paired with exceptional customer service!

Very professional and kindMy trip to your store was awesome.

I am so happy with the staff who helped me I didn’t get the women’s name but she was very helpful. I ended up leaving to check a few other stores out but I was just so stuck on this 1 Christmas tree. She gladly placed my order and told me my tree would arrive Dec. 4th but so luckily my tree arrived Nov. 27th!🥰🥰 my mom had always shopped at Fortunoff but I have never even been inside, this was my first day and I’m super happy with my purchase ! This is my first tree for my son & I and I’m so happy how full and beautiful my tree looks !!!!😭 I really feel so happy to have gotten this tree and I honestly even feel like it’s a little bigger than what I saw in stores lol! Thank you so much for an easy pick up, bringing my tree to the car & also ringing up the tons of cute ornaments I found😫🥰. Btw the tree is super light !!! I thought I was going to be breaking my back since I’m a tired momma lol but it was actually like 40 / 50 lbs. love love loveeee and defiantly recommend Fortunoff if your looking for a beautiful insured tree. 🌲 ♥️

Kathy was very helpful in selection of a nice outdoor furniture set that met my needs.

He thought out of the box.Happy with my purchase!

Not a very large selection of lower end dining sets now for people not wanting to spend more than $2k but Nizza, our customer service helper in the store, spent a lot of time with us, helping us make the right decision with all the extras we needed like umbrella and stand. We appreciated that.

I would definitely go back to this store. Everyone was very helpful and I liked the selection of merchandise they had

DaveExcellent sales person

Had an amazing experience working with Anthony and Chris at the Yonkers Store. They were so helpful in their opinion of the styles, what would work in our space, and were very easy to deal with on delaying our delivery several times due to a delay in our outdoor space being completed. Definitely will continue to shop here for all outdoor needs!

I have to start off by saying that Micha, our SalesWoman was amazing! She was so patient with us. There were soo many tables and chairs and mix and match options that could potentially fit any budget and I didn’t know that. She checked availability on every table and chair that would fit our preference and never once was pushy, insistent, or impatient. We ended up getting exactly what we wanted within our budget and we didn’t think that was possible with Fortunoff being pretty high end. Can’t wait to receive our set!! The manager however, all he did was yell at another employee. And I mean Scream. I almost walked out because he was rude to me and nasty. But I didn’t want Micha to lose out on her commission when she worked so hard for it! Hey Manager, you were extremely rude and need some Training with work ethics and made our experience so anxious thank Goodness for Micha!!

Professional, courteous and great prices. We had a good experience.

We had a very positive experience at Fortunoff furniture store in Yonkers, Chris the salesman was very knowledgeable and he made the process go smoothly. The delivery was on time and the crew was very helpful in putting the furniture in place. We highly recommend Fortunoff

Very professional sales person very helpful and friendly. Had mask and sanitizer ready and waiting...will be back to purchase additional items

The staff was very helpful when we went in to buy a Christmas tree. The were really honest in telling us about the discount pricing. We walked away happy customers and will be back in the future

Beautiful selections and great service.

Great experience. Great sale and excellent salesmen.

Great selection, service and prices. Very happy.

Great ServiceWould have given higher stars but its a little hard to find parking.Just go slow and take the driveway before the store. Always having a sale, imo

Friendly, helpful staff

Excellent customer service

Great experience. The sales person understood exactly what I was looking and only showed me that stuff....then offered discounts as allowable.

Everyone was so wonderful first time there great experience employees very professional great prices and I shop there everyday after work my new happy place luv that place

Great clearance prices on a set of 5 chairs. Nice service too.

The sales staff were incredibly patient explaining my options and were able to accommodate my needs prior to the Memorial Day weekend.

Great customer service

I had a wonderful experience. Chris was very professional and helpful!!

Worked with Chris whom patiently advised and supported my purchase to no end! thanks Chris.

The salesmqn Chris was knowledgable and he was very helpful the delivery was made on time and the furniture came in perfect condition

Excellent customer service !

Easy and extremely helpful - great experience!

Very nice quick service

Love it. It has always been a place e of quality and beaury.

Nice furniture, very good prices.

Very helpful and friendly

Great salesman andrew feinberg. good end of seson sale! good selection!

Beautiful items at Fortunoff

Great assistance. High quality products for good prices.

Very helpful and knowledgeable staff.

Great outdoor furniture store was a really good selection

Wasnt that polite

Unbelievably expensive even for a sale its like $4000 for some supermarket looking outdoor furniture

Crappy ornaments at high prices. Everything overpriced

Folks at Yonkers Fortunoff Backyard Store were prompt in addressing our needs, showed us a wide variety of options - and when we opted for a higher priced item, we got a 10% discount because only the floor sample was available - nothing in the warehouse.

Very helpful.