**DO NOT SHIP ANYTHING FROM HERE**I’m an online seller and usually use USPS or FedEx, but ofcourse the one time I try UPS, they literally lose my package. I dropped it off here to be shipped, a tracking number was formed but it’s been a week and there’s 0 information on the tracking. Mind you this is a $750 item, and all they tell me is “well this usually doesn’t happen and there’s nothing we can do”. To all reading this, you’ve been warned.

I have been using this store for over 10 years. Only because it is conveniently located at a place I can get to easily. It used to be horrible, everything from losing mail and blaming it on the post office, and putting mail in the wrong boxes, it was run by a cute old couple who couldnt keep up with the new technologies. Now under the new management its only slightly better. Today they locked me out of my box a week earlier than the when payment was due. When I asked them why that happened no apologies, just said you should have service for another week but I recommend you pay it now. I see some of the other comments saying the owner is cheap and rude

This location is super nice but they lost a return package and never responded to multiple calls, multiple emails and direct messages via UPS. I know they manage thousands of parcels and day but to not get a response was the more upsetting part.

Excellent customer service. Very helpful in getting my boxes ready and labeled. Quick, efficient and friendly!

Cheapest store owners ive ever seen in my life, and very slow. I asked a guy for a couple bags, he said he had to “ask the manager for a couple bags”, i was shocked.

The best store ever, I can’t believe that ups store can be that wonderful.

Worst UPS store ever. They package my product, it gets damaged in shipping then they say they cant do anything about it. Use FedEx, DHL, any other company and most certainly not this horrible store if you have to use UPS.

Super kind people and easy service🥺

Friday before Christmas. Despite the fact that one of their computers was down, one of their employees was packing five boxes for me while working on the phone to try to get the computer fixed. The other employee was systematically taking the other customers professionally even though the line was very long.I was there long enough to see everything get back to normal.Best news is I tracked all five packages and they are on their way for delivery tomorrow.Hats off to this UPS Store location - great staff and great service!

Very friendly and courteous employees. Clean inside and organized. And they seem well stocked with supplies. However, i can’t recall ever being charged $1.00 to tape my box closed. It seemed like a scheme to cover costs, which i get because i can choose not to use this UPS store. And that in itself is true Capitalism. And as i understand they’re all independently owned. So that falls on me. Maybe this is a new thing amongst all UPS stores to implement $1.00 taping fee. But I’ve never had a UPS store ask me to pay to tape my box. Come on.

Most of the employees are nice and courteous. But this Chinese guy who owns the place is rude and condescending. I had the QR code, but he had no patience to try to scan it a few times, and was quick to shut me out and told me to go home and take another picture of the QR code! But when I insisted to try scanning it again, it went through! Geez, patience and some respect for your customers? Next time Ill go to Kohls for Amazon returns!

They want $1 to put a tape in your box. No thank you and youre not getting any of my business either. Bye

Condescending people with no regard for customer service.

They stole my game! And now Amazon is refusing to return me my money because they never shipped it!

Incredibly helpful owner and staff. We showed up with our daughter’s four years of college belongings and John and Jaren assisted us to pack it up and ship back to CA the contents. Ten well-packed boxes later and the load on our shoulders was lifted. This store is incredible. The service went above and beyond. I would highly recommend this UPS store!

I paid $11.00 for a 2 day delivery to a federal building in DC. The address and zip code that I put on the letter was 100% accurate. The clerk put on the correct address but wrong zip code. My packaged was declared undeliverable while in DC. They claimed that the reciever had moved. Not true. Then the package was returned to Yonkers ups store. I asked how is this possible and I want my money back. The manager, claimed his name was John and refused to give his last name, said it was my fault. How? I dont know. He has refused to give back my money and argued very disrespectfully to me. I am warning customers to avoid this business. Also, I sent another letter today to the same DC address by USPS...guess what? They have the address that exist.

Thank you for helping me resolve the diligence with the British Embassy Visa. The UPS Return Shipping Label that was sent, used it and returned my documents on August 3 in the morning. I congratulate you for your careful attention and excellent service quality and effectiveness.

The people here are great! So helpful and fast service! Thank you

Beware of this UPS store. Make sure you have your package already taped before going there. You will charge you $1.00 to tape a small package and $2.00 or more for a large package. I ended up buying a small tape there for $3.99.

Went into this store a week ago- they have everything in order- the service is prompt and they get you in and out, they are also very friendly. Would highly recommend this store for your shipping needs.

The New Owner, John is very organized and has really turned this store around. I get email notices of any major packages that dont fit in my mailbox. You sign for packages on a digital pad. Ive been with this UPS store for 3 years and the new regime is worlds better than the the older one. Forget the older reviews, they are no longer valid to the way the store is being managed now.

I was doing a favor for my uncle and sent out a 10.6lb box to Miami ground commercial. I gave the guy my credit card once the label was created. I never looked at the price until two days after. I realized I was charged $39 for a 10lb box with dimensions of (16.00X22.00x11.00in). I went back to see if it was a mistake and they told me no. Due to the dimensions of my box my 10lb box now became a 24lb box? Like seriously? The box wasn’t big and also the guy working there never mentioned that to me. Would’ve been nice to know that my 10lb box magically became a 24lb box from one second to the other... I wouldn’t have sent out the box through ups if they would have told me.... I come here all the time because I live right by ups. But I won’t be back. ✌🏼🤘🏼

Fast and easy place for Amazon returns.

Excellent service, Kind staff

Great mail box service. Makes getting your packages safe and sound. Safe is always helpful and happy.

Quick and convenient place to return an Amazon package

Great & speedy service.

I am proud to have my mailing address there, I remember when we opened the account with them, everyone there was kind and helpful .. they replied all the questions...You will have a physical address, not a PO box, I highly recommend it..

Spent 30 minutes there, they couldnt figure out how to print out a pre shipment label and seemed clueless, just hope my pkg will be delivered, never going back there

Excellent caring staff, in and out, so easy to drop off, and shipping.

They are so Very Helpful,Very Professional and Very FreindlyI highly recommend them.

Best Customer service !!

Charge $2.50 to print a prepaid label. FEDEX does not charge because your already have a prepaid label.

This location does not have a licensed notary on the premises as advertised.

Quick friendly service

Had a package sent here for pick-up and they returned it to sender.

Great please

Fast service

Super...