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UScellular Authorized Agent - Navigate Wireless
335 W Wishkah St, Aberdeen, WA 98520, United States
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UScellular Authorized Agent - Navigate Wireless

Comments
He
Review №1

I went into the aberdeen location and worked with the store manager Kayla. She is the sweetest. She went above and beyond to help this old lady with setting up my new phone and getting me everything i needed. She had such a fun and welcoming spirit. i would recommend her 10/10. The customer service at this location is great. she also talked me into getting a new tablet which may i say I LOVE IT!!!!!!!! you rock kayla girl

Me
Review №2

I would like to take a moment to share my gratitude to the store manager Kayla. First I want to say if you are ever at the Aberdeen location ASK FOR HER!!!! She is always my families go to person when we come to this location. We travel 2 hours to see her. She is always on any issue we are having, her spirit is always so welcoming and gets us done a timely mannor (her ability to multitask is CRAZY!!!) Kayla is AMAZING!!!

bi
Review №3

So went here to get a new phone and service. Really bad customer service for starters. I was rushed out of the store before closing time after I was given my phone. There was no SIM card in my phone so I had to wait til the next day to come back and have that taken care of so I could actually use my phone. The otter box I got for it did not fit properly as well so it cracked. And when I came back the next day to get a SIM card the gal working there insinuated that I my self had removed it when in actuality her employee had no idea what he was doin. Not impressed with this company at all.

Ga
Review №4

Excellent Very Professional two thumbs UP.

Li
Review №5

Im giving a 1-star and thats really pushing it this company has gone downhill so fast they have messed up our phone line numerous times very ridiculous they dont know what the hell theyre doing Im so irritated with this company they need to get some workers in there that know what theyre doing

Pa
Review №6

Excellent customer service. Very happy with my purchase.

MI
Review №7

Couldnt upgrade my prepaid phone

Ly
Review №8

Get place with all phone plans.

Tr
Review №9

Sales associate was right on the issues and got it fixed for me

De
Review №10

Danna is an excellent representative for U.S. Cellular! She goes above and beyond in customer service. Shes been my go-to person for the past 3 years that Ive been a customer!

Ch
Review №11

Good service, their efficiency could be better but its not the employees fault, its corporate dropping the ball on getting them what they need.

Br
Review №12

I love everyone who works at this store!!! They are always so helpful and they try their best to be speedy to let you get back to your day, and they have fantastic costumer service :)

Ka
Review №13

Very helpful people, so much better than our local kiosk in the other County, will make them our store from now on

Da
Review №14

Terrible costumer service!!! You really need to make sure u tell them how to do therre job or theyll rip you off for your money... One employee goes by the name Zach Hagain sold me the wrong product. I asked for a 128 go iPhone he went to the back of the store n brought back a 32 go iPhone me not realizing I paid 4 the 6n 50 dollar phone... I crack the phone n see on my receipt when I go back to pay for my warranty n possibly what I set out to pay for... the guy tells me thats something WE should have caught when you bought it.So he expected me to pay for the phone I originally wanted in full! Yeah right if you knew how to do your DAMN job it wouldnt of happened in the first place! (BECAREFUL how you SPEND YOUR MONEY at THIS PLACE!!!). Was 1 star now 3 because not all emplyees are bad just one...

Me
Review №15

They are very nice, and very helpful.

Va
Review №16

Bad customer service can’t even get my $121.00 refund back it’s just bull... don’t go to cellular.

Di
Review №17

Just spent 1/2 hour in the store with Dana and her assistant. Fantastic service with great attitude!!

De
Review №18

Great reception

Ro
Review №19

Does not comply with uniform commerical code for billing and receipt.

ar
Review №20

When do the galaxy 10 come out

Information
14 Photos
20 Comments
4.1 Rating
  • Address:335 W Wishkah St, Aberdeen, WA 98520, United States
  • Site:https://stores.uscellular.com/navigate-wireless?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 360-532-0000
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–6:30PM
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:Closed
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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