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FixIt Mobile
945 W 500 N Ste 104, American Fork, UT 84003, United States
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FixIt Mobile
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Ri
Review №1

My back camera glass on my phone was badly broken. I called around to multiple fix it shops. Fixit Mobile was by far the cheapest. They ordered the part in for me and called me when if arrived. The repair only took about 30 minutes. The customer service was very kind throughout the entire process. She informed me on all the things that may happen and was very honest with me. I even received a follow up text message inquiring if everything was working correctly. I may have been able to do this cheaper myself but I was happy to pay for the convenience and professional touch. I would recommend Fixit Mobile to anyone who is needing phone repairs. If I break my dang phone again, I would go back to Fixit Mobile to get it repaired. Great shop, great service, great people.

To
Review №2

Waited about 15 minutes or so and nobody talked to or greeted me. Saw people standing around in the back. I have no problem going back to youbreakifix. Just stopped in here because it was convenient.

Jo
Review №3

They were so helpful. They offered to clean out the lighting port on my phone at no charge. I had them put in a new battery and it was so cheap and fast. The phone looked and worked perfectly when they were done. Thanks.

An
Review №4

I needed my S8+ to be in good condition to trade in to verizon, but it had a broken screen. They repaired it for $240 in about 1 hr and I was able to get a S21phone for $600 cheaper compared to not having my screen repaired. Very helpful, fast, and effective!

Bo
Review №5

Great service. Very knowledgeable and friendly. Very quick service and they were upfront with me by advising me when it would be more expensive to repair than what the phone was worth. I very much appreciated that. Will use them again in the future.

Ry
Review №6

My phone was in the bottom of the pool and I thought it was ruined forever! They were able to put a new screen on my phone very quickly and now it works perfectly! They were so easy to work with!

Ba
Review №7

I live in Pittsburgh but a friendly agent named Alex assured me if I shipped my Moto 360 2nd Gen that the battery would be replaced and watch shipped back to me. Amazing attentive staff all around. And a page 2 Google search result. Id recommend to anyone.

Ja
Review №8

Super quick and super helpful! McKenna was awesome! Great employee, she even helped me a couple weeks later when I had some questions! :)

Ke
Review №9

I cracked the front of my phone and it quit working properly. Fixit got me in the day I called. My phone was repaired in a couple hours. It now works like it is brand new. I am very grateful for their speedy and professional services and would recommend them to everyone. Their employees are awesome too.

Mi
Review №10

I was very impressed with the professionalism and above and beyond customer service that I received. Super happy with the outcome vs spending a lot more money for a new phone. I would recommend FixIt mobile in AF to anyone. McKenna was awesome to work with and followed through to check on how things were going with the repair.

Ro
Review №11

They replaced my screen on a Samsung Note quickly, on time, & a reasonable price too. Nicely done!

Br
Review №12

Phone screen was shattered. Took 2 hours and it was fixed. Great price. Great service and haven’t had any issues with the screen

Ra
Review №13

I have a OnePlus7Pro and was having a lot of trouble with the USB-C port as to keeping a solid connection to it or charging the phone . I woke up on a Saturday morning..tried to charge my phone and now I could not get my charging cable to do ANYTHING!.. I gave Fixit Mobile a call..explained my situation..spoke to Jared. He told me bring the phone right down. Told me if we are lucky, it just needed a quick cleaning..if it was damaged he could still fix it, and would have been all of $60 or so. I brought my phone to the store, Jared was there..seems a really nice guy. He took my phone into the back room and within 3 minutes, it was totally fixed..the port was like new. He refused to take ANY money as he said we didnt need to replace any parts...just have a nice weekend! :) I am very impressed with Jareds honesty!! and kindness in not even charging me a few dollars for a service call. For sure this place is honest, and when my phone eventually needs a new battery or a screen fix, Ill certainly be going to Fixit Mobile..specifically in A Fork and to see Jared. Im Very impressed and I am thankful as well, as to not being charged a penny yet my phone is now fixed!! Thank you Jared and Fixit Mobile!!

Ry
Review №14

Quick and friendly service! They know what they’re doing! Fixed my phone in a flash! Definitely the place to go if you have a problem with your phone!

Sh
Review №15

I had a great experience. I needed a new battery for my phone. They replaced it quickly (but took the time to test it and make sure it worked), then they followed up a week later to make sure everything was still good. They didn’t try to sell me anything I didn’t need. Highly recommend.

Al
Review №16

These guys were awesome! Super fast, responsive, and my phone works like its brand new. Highly recommend 10/10!

Au
Review №17

I came in to get my phone fixed, the charger had gone out. The technician, Jared, took a look at it, and had it fixed in like five minutes. He said that he didnt need to replace any parts so there was no charge. What a fantastic place!

Jo
Review №18

These guys really know their stuff! They fixed our iPhone that we thought was irreparable. They are fast and charge a fair price. They even helped me transfer everything from an old phone to the repaired one, so I could give it to my mom. That transfer would have taken me half my Saturday and much frustration. So glad this place is so close and so great.

Me
Review №19

I got my phone fixed back in december, and I wasnt exactly sure what I was doing because Im 17 and am new to all of this stuff. When I payed for my phone to get fixed they gave it back to me with the top of my screen not fully glued on which caused dust to get in there and made all of my photos super blurry and gross. Over time the screen kept peeling more and more off. Now the screen is almost completely off and keep in mind, I never take it out of the case or do anything to pull it off on purpose. because the screen started coming off it made it bend and crack in the middle. I bought a warantee with it and its making me jump through hoops just to get the screen replaced. Its been a long difficult process and honestly im really frustrated. I just want a fixed phone, I dont need it to fall apart on me because of the lack of quality put into it.

N
Review №20

I HATE going to cell phone stores, but going to Fixit was a truly great experience. My cell phone screen needed to be replaced, and Jared quoted me the price over the phone and had the part in stock. He had the screen replaced in the hour and a half he quoted me and then took the time to answer all my questions about a Samsung phone, iPhone and iPhone watches. Of course replacement or repair work on phones is never cheap, but their prices were very fair and the service incredibly professional. I couldnt be happier with the experience.

Ca
Review №21

Service was very friendly and helpful. Went in for a screen replacement and I think the seam between my phone and screen is actually better then factory.

Di
Review №22

After pricing out several cell phone repair companies, I went with Fixit Mobile. The woman at the front counter was knowledgeable and very helpful. She offered suggestions on other issues my phone was having and that helped me make a final decision. My phone was repaired in about 2 hours. Ive already referred a couple of my friends to them.

Da
Review №23

Super impressed with the service here. They are most concerned about doing what’s best for you rather than trying to take your money. Jared was great to work with and gave me various options to consider. Highly recommend them for any type of phone repair 👍🏼

Av
Review №24

Personable people. If other companies find tons of nooks and crannies to pull charges from then RUN from them and head here. phone was done fast and communication was efficient.

Sc
Review №25

Every time I need work done on my computer or cellphone, I head to Fixit. They are really professional and their prices are great. Also their turn around time on jobs is awesome.Thanks

Je
Review №26

Super helpful and friendly. My phone wouldnt start up after an update. It needed a factory restart and I was going to lose everything on my phone. They helped me save most of it. They were very kind and professional and didnt charge me. I recommend them to anyone.

Ja
Review №27

McKenna was amazing and went above and beyond to take care of me.I highly recommend their service.

Sh
Review №28

Very quick, and professional. I always hated dealing with Apple because it takes them so long to make an appointment and wait for the repair. Overall very satisfied.

Ka
Review №29

I am so happy with my experience at FixIt Mobile! I had tipped over a large glass of water onto my laptop and they fixed it up so fast! The girl who helped me was super friendly and very thorough. 10/10 recommend!

Ja
Review №30

My iPhone screen was cracked and Fix It had it fixed for me in an hour and a half! Great service and polite and professional employees! Definitely recommended!!

Je
Review №31

Jared was able to help me with my Google Pixel when Verizon could not. They were so quick and so nice.

Ca
Review №32

I had my Xbox One X break on me for some reason and they were able to successfully diagnose the issue and get it back to me within a couple weeks. Great staff, very friendly. I was considering sending it off to Microsoft to fix but I was glad I went somewhere local instead.

As
Review №33

I took my iPhone XS to three other places before coming to FixIt. FixIt was able to get my phone working again. Another store said that the phone couldnt be repaired. FixIt has great experience in phone repair. Highly recommend.

Sa
Review №34

Fantastic and friendly service! I highly recommend them.

Ti
Review №35

The gal behind the counter answered all my questions and the tech did great work at a fair price. This is the second phone I’ve had repaired and I’ll definitely be bringing all my future repairs here!

Jo
Review №36

Got back glass replaced 2 days later dropped to from 2 feet with a case and it major cracks

Bu
Review №37

Dropped by there because my wifes phone wasnt charging. They found the problem quickly and addressed it for a very reasonable price. Happy with their service. Josh was great. Thanks again

Ca
Review №38

Called the store to see if they could look at my MacBook. It would not turn on and the charging cord was not indicating it was charging. I dropped in and after about 15 minutes they had cleaned where the charging cord inputs and checked the cord to make sure it was working and then took out the battery and put it back in. After this the computer turned and and started charging. They did not charge me for their time and service. I will definitely use Fixit Mobile again. Thank you

Ja
Review №39

Great! I had my daughter I phone X fixed. The front screen keys would not work. 1 hour and fixed.

Na
Review №40

We took a phone in that we thought was beyond repair. They assured us that could fix it with a guarantee for a year. After, they texted to see how the phone was working. Unheard of with getting a phone fixed.

Ho
Review №41

I’ve been to the store in American Fork twice. Each time I received excellent service and have been extremely happy with the results. My many and sincere thanks for the courteous and professional service given! The Fix It Mobile store in American Fork can’t be beat! Please check it out when you’re in need of mobile help.Holly M.

Ry
Review №42

Fix it mobile in American fork is great! The employees there are professional and kind, they really know their stuff! We just got my wifes iphone screen repaired there and had it waterproofed and a screen protector put on, while it was opened up they cleaned the speaker and charging port, its like a new phone again! Plus if the screen protector breaks its only $5 to replace it, we will definitely do business there in the future

Is
Review №43

Thank you very much, excellent job! Very professionals.

Ka
Review №44

This is the second time Ive gone here and both times the customer service has been great. The staff is super friendly and does their best to help you as quickly as they can. Definitely recommend!

Cy
Review №45

I dropped my phone at the store and even though it had a case on it when I picked it up there were lines going through the screen making it ugly and hard to read.I took my phone into FixIt Mobile and they were very upbeat, kind, and fast! They had my screen replaced in an hour and got it just like new.I felt like they had excellent customer service and feel very comfortable going there again if I ever need it.

Br
Review №46

FixIt was amazing. I spilled water on my laptop at work, and they took it right in, opened it up, and cleaned all the water out within an hour. They also didn’t charge me anything! Seriously so nice! I will take any phone or laptop repairs to them in the future.

Ju
Review №47

Same day service, my screen looks great as new.Very nice staff too

di
Review №48

Finding Fixit Mobile is like an oasis in the desert!! McKenna was friendly, patient, thorough, and professional. I will return to Fixit Mobile for all my cellular needs...thanks for providing such great service!!

Sa
Review №49

Coming from someone who is FOREVER breaking their phone screen, fix it mobile is officially my go to! Not only are the prices so incredibly cheap, but their service is immaculate!

Wi
Review №50

There was no wait. The tech fixed our issue quickly and didn’t even charge us! He gave us future recommendations and sent us on our way. This is my fourth time to this location and they have never disappointed. Thanks for great service!

Mi
Review №51

In and out in under 24hrs. Was in a pinch and needed a quick repair on my iPad. Called late Friday and picked up early Saturday afternoon in perfect condition. Great staff and service!

Br
Review №52

Great store quick quality service!!! My part was in stock and done in a couple hours. Thanks so much!!!!

Br
Review №53

Great customer service! I went in there hoping to fix my s10e after it seemed impossible to turn on! I was helped by Makena I believe her name was and they were able to fix my phone so I could type this review.. 😆

St
Review №54

I called to get a price quote getting a Samsung Galaxy Z fold 2 repaired. Now it is only the back glass and it is the bottom left hand corner and it is not that big. They wanted to charge me between $600 and $150. I called AT&T and it would cost me a little over a $170. You can order the back glass its in leprechaun green but it was only $16 came with the tools you needed. Now I used to have my own chaos repairing phones and usually most expensive phones to fix our iphones. I would fix an iPhone screen for a $100 and it would be done between 10 and 15 minutes. Now the women need suppose he was polite but when I told her I can just do it myself for cheaper and she said will you can go somewhere else. I dont understand how a company can charge $600 to fix a cheap piece of glass on a phone. You literally just need a heat gun and you can even use a hair dryer in a suction cup and a razor and pop that sucker right off. I strongly suggest to look elsewhere and even thinking about adding to my company to fix phones because if theres other companies that charge as much money as they do any more expensive than using your insurance to swap the phone out for a brand new one thats pretty sad.

Le
Review №55

My granddaughter dropped her iPhone in water and then stuck it in rice. Fortunately there was no water damage but some rice got into the charging port. Fixit in American Fork fixed it quickly and with a smile and even corrected a small problem it had had before with charging. It was such a quick fix they didnt even charge us. I recommend them highly.

Aa
Review №56

Jared agreed to take my iPhone and assist in a reset. For some reason, I was unable to do so at home like previously. I called for an update 45 minutes later and the repair was complete. Jared didn’t charge me for the time to do the work. Very courteous. Taught me a few tricks while I was there. Highly recommend due to all around customer focus.

Je
Review №57

McKenna saved the day!!!!! I’ll be happy to recommend FixIt to all my friends. Thank you McKenna for being a superhero.

ro
Review №58

My experiences at Fixit Mobile have always been good. They are friendly, knowledgeable, and helpful.

Ja
Review №59

I needed to get my wifes Google Pixel fixed in a hurry before leaving on a trip. I had already called around to several stores to see if they had a new screen in stock, but none of them did. When I called Fixit Mobile in American Fork they not only checked their own inventory, but they also checked the inventory for their nearby affiliated stores. Unfortunately, they also did not have a screen. However, later that day their tech Alex called me up to tell me that the screen I needed had come in the mail. Thanks to the nice folks at Fixit Mobile my wife was able to take her good as new phone on our trip.

Mo
Review №60

All the employees were friendly, and they got the repair (a headphone jack) done quickly.

Bo
Review №61

These guys were awesome! They helped me save thousands of pictures when my phone broke. They are also very friendly and professional.

Ro
Review №62

Best place to go for a screen replacement! I called 15+ other local shops for pricing to fix my iPad. For the same price as the other places, iQue provided me with an insurance against cracked screens (with a low deductible), a tempered glass screen protector, new case, AND waterproofed my device. Hands down best option if your screen recently became the Spider-Man edition.

Bi
Review №63

They repaired my phone on time and at the price quoted. I will be back !

Ju
Review №64

Great service! Waited under 1 minute to be helped, they fixed the problem within 5-10 minutes, and gave lots of suggestions on options for me even if it was outside their store.

Ja
Review №65

The customer service is phenomenal! Mckenna was extremely helpful and always attentive to customers. I had several issues with my phone and Mckenna didn’t mind spending the extra time to address those issues. Definitely recommend taking your phone here for whatever problems you need resolved!!

Di
Review №66

Fantastic service, good value, quality repair. Staff were fantastic and exceeded expectations today. iPad screen repair.

Jo
Review №67

They were able to quickly fix my iPhone I was locked out of. They called me and had it fixed much sooner then they quoted.

Da
Review №68

Great prices, super fast turnaround, and they always answer the phone right away. I didn’t think my phone’s microphone was fixable but they did it!

Ca
Review №69

I went here to get a charging port repair. The person who helped me said they might be able to just clean it out and to give them about 5 minutes. 5 minutes later they were back and it was fixed! Did not even charge for the service! I highly recommend this place!

Tr
Review №70

Cleaned phone speaker in5 minutes. Said no charge since didn’t use any parts. Great service. Open with great hours during covid restrictions.

Da
Review №71

I am really happy I came in. Jared did a great job and getting my phone fixed. I recommend this location to everyone.

Me
Review №72

Very helpful, quick on getting items fix and gave options on best practices

Jo
Review №73

Super honest and helpful. Phone wasn’t working after taking a dip in the Snake River. They opened it up, dried it, and cleaned it. When I went to pay, they said I didn’t owe them anything since they didn’t need to replace any parts! Wow, now that’s customer service!!

Et
Review №74

It was awesome, incredible and also tangible!

Ja
Review №75

Ive been here twice. The first time, I couldnt get my phone to charge. They looked at it and determined that the charge port was just too dirty to let the charge cord get in all the way. They cleaned it out and didnt charge me anything. The second time I went there. The phone of the person in front of me wasnt charging. The person at the counter said, we can replace the charge module on your phone and itll cost $150 or you can go to best buy and buy a cordless charger for about $40.Both these times I got the impression that Fixit Mobils goal is not profits, but to really benefit their customer. This is such a refreshing attitude to work with!Thank you, Fixit Mobile.

To
Review №76

Extremely satisfied and highly recommend. 5 stars aren’t enough.I went to the Verizon beforehand where I was overwhelmed and told I either had to buy a new phone or pay for insurance ($200), the only useful information they gave was to go to this repair shop, my iPhone XS got water damage and the employee working here explained components and was very helpful, he fixed my phone in under 15 minutes and had me ready to continue.back to work where I need my phone everyday.

Br
Review №77

Awesome that they provide free services

Da
Review №78

These guys are awesome! I was having trouble with my iPhone8 not charging so I called them and asked about replacing the charging port and they told me they could clean it for free.I took my phone and within 5 minutes they were done and my phone is charging like new.

He
Review №79

Fast, friendly service!

Jo
Review №80

Fast service. Super smooth transaction.

Lo
Review №81

The people there are very nice and they get your device fixed very fast. They also check up with you a few days after to make sure everything is working.

Pr
Review №82

My iPhone 6 home button stopped working suddenly. I called these guys up and brought it in to get it fixed. They replaced the home button within a couple hours, and it works perfectly now. Fast, friendly service and really expert mechanics – theyre great with phone batteries as well. Any iPhone repair is going to be pricey, but these guys were reasonable and charged exactly what was quoted upfront. Definitely not bad compared to the cost of a new phone.

Au
Review №83

We had a problem with our phone and we took it in and they had it fixed in minutes!! They were awesome!!!

al
Review №84

This place is great! They diagnosed the problem for free found out it had a little bit of lint, clogging the charging port. They cleaned it out for Free! we originally thought it could be the battery or a broken charging port because the phone was jumping from being charged and not being charged and it wouldn’t charge and come to find out it wasn’t either one it was just a dirty port. They were awesome and saved me from having to buy a new phone I’ll defiantly come back.

Ch
Review №85

Went in with what I thought was a broken charger port on my IPhone X, 5 minutes later they came back after cleaning my port and and now it works perfectly! They did this all free of charge and without keeping me waiting. I can not recommend these guys enough! I will be going to them again in the future!

Ka
Review №86

Service was great, turn around time was quick And the phone looked and works great!

Ca
Review №87

McKenna was so helpful! I came into the store this morning with my phone unusable, and in a dilemma as to how to get it functioning again. She gave it a truthful evaluation and I agreed with her the my best option was to get a new phone. I left with a certified tested pre-owned phone that was far beyond my old phone. All my information was recovered and added to my new phone and I am leaving Fix It Mobile a VERY happy customer. They are my new phone store now. I couldnt be more pleased!

Te
Review №88

Excellent customer service. They were so knowledgeable and helpful. And yes, they are open during the pandemic!

EA
Review №89

We had a new screen put on my daughters phone. They sold us on a package deal with a glass screen protector. Clearly the screen protector doesn’t work as the first time it was dropped the screen protector and screen broke. We took it in and they said they would give us a huge discount of $25 for the repair 😂. We spent over $300 the first time having a new one put on. Terrible quality screen. Will not be back.

Jo
Review №90

Excellent Service. My iPhone plug wasnt working - and Jake took 2 minutes and fixed it while I waited. He was courteous and friendly. I would recommend Fixit Mobile to anyone who needs to get their apple device repaired

Aa
Review №91

These guys are great! Fast and very knowledgeable.

Ro
Review №92

Ive been in to see these guys on a variety of occasions. Each time, I was greeted by a friendly employee, given fast service, and came out with my phone working where it hadnt been before. Ive never felt that their prices were anything less than fair for the work theyve done. I have no reason to go elsewhere at this stage. Theyve always provided a great service at a fair price. Good business model, if you ask me. Keep it up Fixit Mobile, and Ill keep coming back.

Be
Review №93

This is the only repair store I choose to do business with. They are the most economical I have found, yet there service and expertise are top notch. Even last time I had a repair done it was all in pieces and they didnt flinch just fixed it like new.I have recommended them many times and will continue to do so. My plans are every time I get a new phone to take it directly to IQ and utilize there program of a screen protector, case and a waterproof application along with their warranty. This is a great place to do business with just dont try to pay by check.

Ch
Review №94

Awesome experience. They fixed my phone Issue quickly at no charge! Very trustworthy.

Ma
Review №95

My phone was stuck in a restart- loop and I took it in. Quoted me right away and offered free of charge if it didnt work. Super friendly staff and while my phone needed to be wiped they did it free of charge! Will be going back and highly recommend!

Do
Review №96

My Pixel 2 was not charging, a young man came out I told what was happening. He took it and cleaned the charging port and it was good to go. He didnt even charge me anything. We will go back the next time we have phone issues.

Bo
Review №97

They were so helpful and put lots of time and effort into my broken phone. They are extremely knowledgable and professional. Many thanks for the team.

Ca
Review №98

Jared was awesome. He helped us even though we were working with dinosaur phones. He never once made 2 old ladies feel stupid and he explained what he was doing as he was doing it. He answered all our electronically challenged questions and was very patient. I will definitely go back with any issues that may come up. Thank you Fixit Mobile! You rock!

De
Review №99

I took my iPhone in because it wasnt charging and they cleaned the charging port for free! It was good as new and I was so happy to have a working phone again. I highly recommend Fixit Mobile and I will definitely return.

Pa
Review №100

LOVE FixI t!! Jonah is the BEST! Very knowledgeable, helpful and kind. Fair price and quick service. The 10 minutes spent with Jonah not only fixed my iPhone issues but answered questions Apple Support couldn’t in the 4 hours spent on the phone with them. Thank you, Fix It 💕

Information
21 Photos
100 Comments
4.8 Rating
  • Address:945 W 500 N Ste 104, American Fork, UT 84003, United States
  • Site:https://fixitmobile.com/stores/ut/american-fork/american-fork-w-500-n/
  • Phone:+1 801-206-4992
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Electronic parts supplier
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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