Im from Utah and I made it about 10:00 pm. was going to unload in the morning. but the guard there said it was no parking over night. I said where do I go? and he said parallel to the street I was on. drove over there. almost crashed cause I was so tired. it was crowded with trucks and street noise. you have to throw us a bone to us out of Towners . if you dont know who is who. look at the license plate.

Not impressed visiting this action... Probably Im going back but not sure it all . Im sure you can get better deals on the street, since everything is AS IS.. doesnt really matters.

Our finance company used to sell cars through Manheim. However, we found they were essentially pick-a-parting our cars by removing rims and tires from our cars before sale, thus devaluing them. I would not recommend them for any small business.

I love my job here!

Great customer service and nice cars

Worst service! Never resolve questions. They never call back. Never do anything. They only charge more money at every car! Worst company!

Security was extremely helpful when I couldnt find 2 of the 4 I went for. Small lot. Easy to get around, and on a Sunday, its nice and quiet.

One star is too much for this unprofessional, driver-hated, and human-hated facility. Kicking off the parking lot drivers, who works for them. Braking federal law, knocking in drivers cabs,waking up them, and commanding to move out, because no overnight parking for tired drivers. During morning time harrassed that came 1 hour earlier before it opens, forced to move out by security. And it is not on the auction day (Wednesday), even not a night before, but on Monday. This place is looking for a law suit. Very bad place!

Is ok,,,not perfect but ok, prices are good on the more expensive vehicles but then again, you get what you pay for. Security is helpful, some are just too lazy to even try to help you,,,AND PLEASE, DO SOMETHING ABOUT THEM FREAKING PORTA POTTIESYOU ONLY HAVE ONE OUTSIDE FOR ALL THE DRIVERS, THERE IS HOUNDRED OF US DRIVERS EVERY DAY, AND YOU ONLY HAVE ONE UNIT,,,,THIS IS PROBLEBLY AGAINST HEALTH DEPT. RULES.

The security are a lot nicer. I have bought several cars with out a problem. Good location. They could do better with helping find your car. This is a huge lot.

Crazy drivers all around, but good management

Good place. I pick up several cars a month from this location.

Good.

The best

Good service!

This auction is a very poorly operated facility, and a poor reflection of Manheim Corporation. As a vehicle wholesaler, I was hoping to bring a good volume of wholesale inventory and do business here. I had communication issues in every department I encountered.. Dealer services has horrible continuity and fails to do the basic confines of their job. I also had issues contacting the detailing and conditioning offices. Lastly the arbitration group is a nightmare. They do not understand basic automotive terminology, and inhibited multiple vehicle sales based on this.I now get a lot better positive results by seeking an independent auto auction elsewhere.I utilize multiple Manheim locations and have had success in several other localities.Id strongly recommend that you pursue other locations for your vehicle buying/selling needs.

I was there today to pick up a vehicle and the key was not in there so I asked some person in the go-kart her name was sky and then you just say she went over and beyond to help me find the key she is awesome good job

Get your car dealer license and you can buy some nice cars for cheap and sell them for more. Money to be made there and make some good connections there too. Smell of money being made and being spent every minute.Another thing that is exciting Id driving them cars and getting paid for it.If you can get a job there.

So I had my truck stored in this place and it was stripped from a few parts when I was going to pick it up. They supposedly showed me pictures of the truck already being like that when they got it. But then again who buys their BS of taking pictures as soon as the truck got there??.... Now it makes you wonder.... to all those dealers going in there and picking up vehicles for a deal if what they just purchased was put together in the line before the bid...

This place is Friendly and all employees are awesome. Their kind and the place is always fresh and clean...

Worst managers in every department no one knows anything most of the time

Lamborghinis

Parking is probably the worst that Ive seen and Ive been to 11 different Manheim Auctions. If you dont get here before 9am youre taking the shuttle and the shuttle ride back for get it you may as well walk. 13 Lanes selling a wide variety prices for vehicles under 5k is extremely competitive bring money if youre planning on buying.

I work hear through Accelerating Ministries and drive the cars from the lots to the barn where they are Auction off. The fun part is we get to drive some really cool cars some times, but; not all of the time. Sometimes their really crappie.

These best

I work there they have some great cars and some great people.

FIGHT FIGHT FIGHT. Ive Been a dealer for 17 years and have see the good, the bad, and the ugly. This place is the UGLY (CADE). Lets start off with the management, it sucks, you try to bring an issue to their attention and they try to kick you out of the auction for making a SUGGESTION. Second there is a lot shill bidding and A LOT of greasing of the palms. My recommendation is to go else and if you happen to get suckered by them, fight tooth and nail for your rights. If the condition report is off, make a video and send it to the arbitration department and ask for an adjustment. Any car you buy that has something funny about it, take the franchise dealer for a courtesy inspection. Dont trust the auction, always communicate via email even after a phone conversation because they will deny the conversation took place. If you feel you are being ripped off and scammed stop by the general manager’s office to voice your opinion. If that fails call Manheim customer service, and never stop fight. Unless ALL dealers unite and take the stand that we have had enough, we will continue to be exploited. After all they think we are just a bunch used car morons and we don’t know any better. We dealers are paying big money and we demand a little respect and will take our money else. FIGHT FIGHT FIGHT.

If you need a car and you have the license this is a great place to shop for your whole family you will not regret it good cars good Auctioneers and a wide range of happiness

Its a great place to get autos

As ALWAYS it sucks.All MANHEIMS cant get there expletive together after all these years in business.It takes a while to get a gate release. Nobody in the office answers their phone.When you finally get the release(s) then its similar to an Easter egg hunt to find your vehicles. And its not just a nice grassy backyard.Its acres and acres.Then after you find the 3 vehicles scattered everywhere it took an hour and half, HOUR AND A HALF, to get their staff tow truck to pull it out.I was there 2 1/2 HOURS and I only got ONE vehicle out.There are STILL 2 remaining.Monday is MLK! They have light staffing on Monday.They might as well just be closed if when a normal workday takes 2 1/2 vehicles. How many could it possibly take on Monday???

They need to have better organizing of hope dealers just walk around and pay little to no attention to cars being driven there... Theyre careless toward the cars being driven in and out of the auction Lane...

Fast paced auctions you get what you buy. Dont complain if you bought a POS if you didnt check the cars thoroughly.

Very organized! Great staff!

Great place. People are very nice and friendly 👍😊

Work...we dont get tired

F this place... Overpaid to get a vehicle that I shouldnt have overpaid for. 2007 Chevy Express Van. It was run through as Green Light! You think youre safe? NOPE. Finally got it, and drove it 3 miles to have the Check Engine light come on for the Knock Sensors. Not a cheap fix. I tried to Arbitrate for 2 weeks to the final verdict that they couldnt arbitrate for anything under a $500 repair.I told them my mechanic quoted me $550 to repair... which they argued their own personal mechanic would charge $250 for the repair. Great! Can you guys fix it? Nope, we dont have time to fix it. Best of luck on your vehicle.Ive been coming to this auction for 10 years with my father... and Ive noticed a steady trend of unhealthy Crappy vehicles waiting to be passed on to unsuspecting buyers. They will throw a vehicle through the auction over and over again to get as much money as they possibly can.Also, the seller will be close by to up bid a vehicle if need be or buy it back for himself to resell for more another day.UPDATE 12/5/2016 They a billing me for their mechanic to look at it for arbitration, which I had no idea theyd do.Tiffany and Mike will not help you. Hope this place gets the biggest lawsuit to put them out of business.See ya Manheim

Sick of seeing MANHEIM everywhere but not a single web page actually says WHAT IT IS. Hey Manheim, what do you do??? Are you a janitorial company? Do you shine shoes? Build homes???

This place is very good for auctions I recommend it to anybody I used to work there

I enjoy going to looking for cars and investing in cars and occasionally buying a car wonderful place to go

I work here n I think its awesome.. its exciting on sale days...

I certainly remember the days. this place was much much better, they are going out of their path

So, in only approx the last 3 months, I have experienced the following LARGE problems/lack of attention to detail:A. I paid for a vehicle in cash, 16k. Received a paid in full receipt, and gate pass to remove the vehicle. Title was mailed to me a short time later, maybe about a week. Of course the gate pass would not have been issued, and the title would not have been mailed HAD THE VEHICLE NOT BEEN PAID IN FULL. Theres no way around that with Manheim. So approx 2.5-3 weeks after paying for the car, I received a call from that location, get this: asking when I was going to pay for that car!!!! Flabbergasted, I said I already had, had picked it up, and received title already - two things which would have NEVER happened if the car hadnt been paid for!! I was told theyd do some research and get back to me shortly. Irritating but I wasnt worried. A few hours later theyre calling back. I am told Sorry, we have NO record of your payment, and DO NOT BELIEVE this car has been paid for. Pay the original balance plus late fees immediately, or bring the car back to us! Its clearly an error that a gate pass was issued and title was mailed. WOW ARE YOU KIDDING ME?? So pay twice for the same car, or give it back and let them keep 16k? Get the F out of here!!! I found my paid cash receipt for that VIN, marched it into a location, and got that cleared right up - though I never received an apology or even an excuse as to what may have happened on their end with regard to the error/oversight. What a great (lousy!!!!) computer system they have.....B. One car I purchased, while I made sure to review the vehicle summary page - where it shows sale date, VIN, miles, the seller, CR score, link to Autocheck and Carfax reports, etc, then the SALVAGE-YES OR NO line, being clearly notated as *NO*, then after purchase receiving a Salvage Title instead of a Clear Title!!! Titles are non-negotiable in all 50 states, meaning if its sold as Clear it has to actually and truly be clear. So after THAT phone call & subsequent research, found out the vehicle had a notation as salvage/prior theft recovery in the Separate-window-opening Seller Comments button/section at the very bottom of vehicle summary page (which nobody clicks on).... Yet I was flatly told I should have clicked on & read those comments too -- doesnt matter one bit that the MAIN summary page showed SALVAGE-NO, so its *MY* problem now. BTW: the car brought clean title money. Thats a nice little trick to offload a salvage vehicle for clean title money, right?!C. Bid on a vehicle online, on Simulcast. My bid was accepted, I was the high bidder, and couldnt bid anymore (against myself!). At least 5 full seconds passed. Right before the auction ended, the bid actually ROLLED BACK, to the company I was bidding against, and THEY won the auction -- for a lesser amount than my accepted/recorded bid!! No explanation could be offered when I raised hell to managers, GMs, and corporate. Needless to say I didnt get the car. Wow!D. Attempted to sell a vehicle. Got the lane and run number. Watching the auction as I was out of town, my car miraculously DOESNT EVEN RUN!! Wow!Im furious. And Im not going to run it 40 cars afterward, as most buyers waiting for it would have already moved on, thinking it wasnt running. Missed that opportunity! Dealers bring cars to Manheim to RUN AND SELL -- correct??? How does that occur if those cars dont EVEN RUN?? Completely ridiculous!! The explanation? We had a big problem with that this week. Lots of cars were in different lanes for some reason, and never ran. Your car that should have been in Lane 2? Yeah it was in Lane 8 - not sure why and sorry! Lets try again next week... Lol.Its laughable, truly!!!

In addition to those, Ive had numerous other smaller problems - such as but not limited to: floor prices not being put in at all/or put in at the correct amount, condition report or lack of condition report requests being put in incorrectly (ie in reverse of what I want), additional fees being charged WHICH ARE INCORRECT and not accurate (so keep an eye on your invoices or youll probably pay a bit extra), evening gate hours being changed randomly so when you show up to pick up a car you have to come back the next day instead, occasionally cars on their property being messed with, andddd the list goes on....!!!!Do I really need to come in and HOLD ALL THE EMPLOYEES HANDS, making sure they do their job properly??? What a disgrace!!! Its mind blowing how much stuff theyve got wrong for me (more than has been right, I can assure you of that!) and thats JUST ME - what about the other thousands of dealers nationwide??But, when Manheim makes A KILLING charging Buy + Sale Fees on every car, Condition Report fees, Sale Day Wash Fees, an additional Internet Satisfaction Fee (for internet sales - BOTH to buyer & seller!!), PSI Fees, Cash Payment Fee, etc, and contracts out the auctioneers to minimize employees & overhead - plus plays favorites with large new car stores and high volume dealers, they simply dont care about customer service or ANYONE -- just the bottom line profit margin. Which is sad really!!! Shame on you Manheim!!And now, Manheim wants to focus more on digital sales - so buyers cant even see & inspect the cars theyre supposed to be spending money on??? HAHAHA WHAT A JOKE!!! NOPE, NEVER DOING THAT!!!While I will say: to deal with them is basically a necessary evil as theyre the largest auction nationwide, and most dealers dont have much of a choice - it would sureeeee be nice if they upped their customer service & attention to detail immensely!! I guess thats my dream for the future, similar to Martin Luther King Jrs dream I guess.... maybe one day....Until then: I wonder what the next fee they will come up with will be?? Perhaps like the commercial, a fee fee. Or possibly a fee to enter the premise on sale day/an entrance fee. Or maybe start charging to park in their lot to attend the sale? Only time will tell which way this goes....Thanks for reading and be careful dealers!Note: these experiences above have been at several Manheim locations across three states, not just one location in particular.

Be careful, dealers that are not so ethical may tamper with the wires and steel things not bolted to the car

The mechanics shop manager was very helpful

Fast paced, multi lane Auto auction. Lots of cars coming through!

They are terrible. Charging 200$ of storage fees a week and they don’t care if you got the titles but they do make sure to collect their money

Jamie the guard very helpful n nice

So far so good, the first time buying experience was pretty good, staff was very helpfull.

Bunch of lying criminals! Auctioneers shill bid to drive up pricing but this has been going on for as long as I can remember. Their condition reports are useless most of the time. Auction fees are way too high. Make sure you see the car in person before you buy it online.

Very large selection of vehicles, friendly staff willing to help

Great cars, Great prices, Great service

Great location and well managed dealer only auction.

GOT SCREWED OVER BY MANHEIM CALIFORNIA ONCE AGAIN TODAY.....I SOLD A CAR THERE TODAY AS-IS NO ARB... GET A VOICEMAIL 3 HOURS LATER FROM BRANDON IN ARB SAYING THAT HE UNWOUND THE SALE BECAUSE THEY SCREWED UP ON SOMETHING ON THEIR END.. i WENT IN AND TALKED TO MIKE THE ARB MANAGER AND TELL HIM THAT YOU CANT HOLD ME RESPONSIBLE FOR THEIR ERROR. HE THEN TOLD ME WELL I THINK THE BUYER OVERPAID FOR THE CAR EXACT WORDS... WHO ARE YOU TO SAY HOW MUCH A BUYER IS GOING TO PAY... THEY ARE JUST HELPING ANOTHER ONE OF THEIR BUDDIES OUT.... BUNCH OF CROOKS. TAKE YOUR STUFF TO MANHEIM RIVERSIDE IF YOU HAVE TO USE MANHEIM AT ALL....FEEL FREE TO PM AND I CAN EMAIL YOU THE EMAIL THE EMAIL MIKE SENT ME SAYING WE DONT HAVE TO PAY FOR OUR MISTAKE AT ALL..

Love the title dept they always try to help

Best place to buy cars 🚘

Well kept, friendly staff.

Great and fast service!

Its the worst auction we ever dealt with. All they are after your bank account. Youll see on your bill a creation and fabrication of different charges. And to solve any problem, they will send you to several departments that no one knows what they are doing. Incompetent employees

A nice place to work

They should focuse more on getting the titles to the dealers. We bought a jeep liberty 2 months ago and havent received the title yet. Once they get the car in they should demand to get the title in as well. Since theyre so demanding for everything else like, taking the cars out on time, checking access cards..and driving the cars around.

The worst auction of manheim, i bought many cars at manheim auctions of usa,manheim anaheim auction is the worst one, the psi inspection is not trustworthy, do notbelieve this auctions arbitration guys, their attitude is rude, they can change the inspection paper, i will not go this auction again, riverside or fontana auction is much better than this auction . last time i bought a bmw and lost parts which cost 1800dollars when i pick up the car i found that and talked with them but they also do not pay . do not go there if you are not big dealer !

Horrible Place to do Business. NO INTEGRITY. Always on the side of bigger sellers or buyers, no rules. They set different rules depending on who you are. STUPID and Horrible especially arbitration department. Most corrupt place in America.

Bad customer service, the employers in the office are super rude. And if they help you, they do it in such a bad attitude.

I went to work to Manheim California it was a nice day no rain or anything wrong everything went just fine thank you Jesus

Bad bad, they let public in! Its a wholething for people with lic! It cost us time and money to access this stuff. And they let public in! Never going ther again

Do not show up on a shift change the traffic jam spills out into the street

Worst of Manheim auctions. Employees are crooked, the condition reports are way off, and they have the worst customer service. Whether you are a dealer or private person stay away!!

If you are looking to get a bad customer service from the dealer registration department, then it is the place. The employees are super rude, and they talk to you as they dont want your business.

You better know what you are doing.

Beautiful auction good car collection

Great place good cars

Corruption is their real name and should be! Horrible people who set up rules for different dealers depending on who you are and how much volume you do.

The worst auction yet... They over charge on fees no one calls back.

Friendly employees good customer service

Good guy and lady at gate.

Its a great place to buy vehicles

Great Selection and Lots of Service.

Rude ppl, customer satisfaction is not their priority period !

Little short security a mean lady n rude . They need to replace her .

They have a nice barn...

Great place to work

This auction is horrible, staff dosnt know from right to left, Its amazing how big this place is and how they are still open.

Wholesale dealer-only auction facility. Main sale say is Wednesday.

DMV clerks are very helpful

Best place to buy cars

Its a dealer only auction you have to have a dealers license to get in

I work there.

Great selection of cars

Too many cars and no place to put them

Staff is always helpful

Auction clears cars that are frame damage then when you find out they will blame you and say you did it...can u say crooks 2nd time its happen what a joke we pay them to inspect them and someone takes a bribe and clears it when its a frame damage car welcome to the auction BEWARE!!!!!

Not enough parking for dealers over price automobiles

Love the Friday Auctions

Make sure you remove your radio face plates or they will dissapear even if you lock your cars.

Auction!!!! what else can I write

Good customer service

Expensive cars & buyer fee & bad personal

Helpful staffs.

Fun place.