Very knowledgeable staff, they got pretty busy and the staff worked so great together as a team to greet and help everyone get in and out.Stores like this truly go the extra mile.Ankeny is very lucky to have a great place like this. Great job to everyone working today!My buddy loves his new iPhone 13 Pro Max he got too!
Friendly, knowledgeable staff.Solved my phone problem quickly.
Doesnt get any better then Leydens! Pat and Kristi are super knowledgeable as are all of the reps and Id trust them to take care of anything Verizon related. Highly, highly recommend!
They are awesome, they had my phone fixed in about ten minutes, unlike the store on S.E. Delaware I just came from, where they told me they couldnt help me, they said I would have to get ahold of mediacom, because it was a server problem
Brock helped my husband and I open a new account. We experienced great customer service from both of the sales reps and left feeling like we got a great deal on our new plan.
The customer service tech was well knowledgeable and very professional. Had a great experience at this Verizon store.
Would give 0 stars if possible. They screwed up a phone swap resulting in my walking in with my Verizon phone and being told I wasnt allowed to leave with the same phone I walked in with! TRASH REPS and TRASH PLACE stay away from these crooks.
They are fantastic.
The guy that helped me was really nice and I walked out with a Samsung s20 I couldnt if asked for better service
Immediately felt welcomed at this location and the customer service was amazing. Each question we had was answered and we couldnt be happier with our experience. Other verizon retailers could learn customer service skills from this business
Professional, fair, and helpful. Buy local!
Great service! Very helpful and answered all our questions very quickly. Happy to switch from US Cellular to Verizon because the service at Leydens was so helpful!
They are always helpful and customer oriented.
They are very professional and get the job done. Thank you, Verizon!
Listen, there are all sorts of options to get your phone, cellular work done.. you would be silly to not visit this store, with any / all of your needs. Pat and his entire crew are knowledgeable, value conscious, and do not add on unnecessary items to a sale. What impresses me most is their ability to relay information about the phone without making me feel like a toad. Do yourself a favor, do business with them. You will not be sorry.
All of the reps we have worked with are very knowledgeable and willing to help in any way they can. I would highly recommend them and wouldnt ever go anywhere else. Thanks you guys!!!
I had a great experience here tonight! I called ahead of time to explain that I was deciding between two phones, and they had them both in stock!! They were ready when I arrived to help discuss the two, and were extremely helpful and informed.
Good people and always helpful
I’ve always had great service. I love working with the staff at this store.
Very friendly and helpful. Looked for ways to meet my needs and save money. Very satisfied.
They always have the best service
Thanks Brock! Great service and always professional and friendly. They bend over backwards to answer your questions and do the little extra things that other places arent so quick to do.
We’ve had pretty goos luck with Leydens in the past. Most recently was sold a flip phone for my father. When we took it back have it looked at because the battery had issues and clarity of the phone was poor. Kinda got the run around. The phone still goes dead by the end of the day. He only uses it a few minutes a day if at all. Just felt like they could care less that we got a poor quality phone.
This is the go to place for any and all cell phone, watches, ipads, and repair. I have used these guys for the last 5 years and recommend them to all.
This was by FAR the best experience I have ever had at a cell phone store. Hands down. Seth was extremely patient and thorough with my order. I had a fairly complicated situation with multiple accounts, phone purchases and cancelling a line. He helped me with ease and expertise and never made me feel for a moment that I was a burden. This place has customer service down pat! If you want to be treated like a customer and not a number...visit Leydens Cellular. Our family will be back!
Took care of my needs very fast and efficiently
Very helpful
Very helpful staff and they know what theyre doing
Excellent service, probably the best Verizon source in the state. Completed service so smoothly and solid staff assistance that is positive.
Friendly service that is always willing to sit with you to help with service, fixing a phone issue, it just to explain how something works.
We have used the services of this company several times and have been very pleased each time. Great customer service.
The staff is always friendly and very helpful.
Always friendly and have all the time you need for service and setting up new equipment!!!
Very knowledgeable, helpful and reasonable prices.
Been a customer since the beginning! Great service, Friendly knowledgeable and helpful!
Great experience!!!!
Employees are great the boss is very rude and inconsiderate.
Excellent service and knowledgeable staff
Sold me the wrong charger necessitating a trip back.
Great customer service!!
Excellent customer service