Im leaving for a hiking/camping trip in Shenandoah National Park tomorrow morning and doing a last minute check of my car and noticed that one of my tires was very low. I called the Patton Ave store at 5p and they said bring it it well get you taken care of. I was there maybe 35 minutes and my tire was fixed and good to go. Excellent customer service. I will be back. Thank you! 👍👍

Very rude staff. Ignored me for several minutes before finally asking if I had an appointment. None of the staff were wearing masks (I was) which I’m guessing is why they ignored me. Take your business elsewhere

Best Automotive shop service I have ever experienced. Kevin is amazing - kind and helpful and really makes me feel like he has my best interest in mind, something not often found in auto care. I also stumbled on Mr. Tire because I was looking for a place nearby that was open on Sundays and man am I glad I found them. I have brought my car in twice for extensive work from alignment to oil change, four new tires, and more. Both times I left feeling like I had gotten amazing value for the money I spent and feeling a distinct difference in the way my car drives. I HIGHLY recommend Mr. Tire and suggest asking for Kevin because he is awesome!

After going to a place that was supposed to be open on Saturday, but wasn’t, a nice local told us how to get to Mr. Tire. We had a flat tire that needed repair. We got there at 9:15 and were out before 10:00. Tegan was super nice, and when the mechanics could not figure out how to get the donut back in place, (it’s a Town and Country and super convoluted) they came and asked. I felt good teaching a mechanic something. This was time out of a weekend getaway and they made it very easy. Thanks for being great at your jobs.

These guys saved my butt. Matt and Brian helped fix my brakes really quickly so I could continue on home. Very nice service. It was very reassuring and helpful. I am happy to be on my way home now with working brakes! Worth the stop, very patient, and even showed my exactly where the problem was. The price was reasonable too. If I have car troubles in Asheville again I will stop here.

If I could give 4.5 stars I would (only reason its not a 5 is I havent had a chance to test out my alignment yet). After having a TERRIBLE experience at the other Mr. Tire in Asheville (tunnel Rd) I jumped online right then looking for an alternative. This Mr. Tire location (Patton) was the first and ONLY call I had to make! I spoke with Sam on the phone that told me to come on by and that they could help me out right then (even without knowing what Id already gone through with the other guy). I arrived around 8:10-8:15 and spoke with Kevin. Both gentlemen immediately welcomed me and Kevin spoke to me like Id known him for years (Sam was helping another customer) I truly felt welcome and was helped right away. My car went in within a few mins and before the top of the hour it was done and paid for and I was out the door. Not only were they fast and friendly but the tech that took car of my car was professional and they printed out everything for me to see for myself! I even felt confident and welcomed as I was walking out of the store (smiling and laughing as I did so). I would definitely recommend at least calling these good folks especially if youre needing an alignment! Thank yall very much!

Did do what they said they were going to so I had a 2:00 appointment set up with them didnt get my vehicle back till closing but that goes along with mechanic work I guess. Ask them to check out my wheel bearings brakes and let me know if anything was needing to be replaced they said it looked good. Went and had it looked at another shop and I do need front wheel bearings and they only inflated the tires to 25 lb and my tires are supposed to be 50 lb.

I was in Asheville for a quick getaway. Pulled up to the hotel and the valet noticed a significant tear in my left tire. Called around to all the tire stores first thing Monday morning. Nobody had the tire I needed, but Matt said he could get it by Tuesday late morning. We drove the car to Mr. Tire on Tuesday morning, the tire was there and they installed it promptly. Great service- extremely professional and knowledgeable and got the job done more quickly than I could have hoped for. Matt is an Ace!

My experience at Mr. Tire was great! Kevin and Sarah were both very helpful and are such kind people. Will definitely be coming back here in the future!

Kevin Kirton assistant manager and his kind, experienced and professional team members at Mr. Tire listened carefully to my needs, my budget and timeline and provided same-day service for my jeep. They made my experience pleasant, memorable and I will definitely return to them for future auto needs. It’s comforting to know they are here for me and to help me navigate being a car owner with kind, experienced and helpful service.I would go nowhere else other than to see Kevin and his team at Mr. Tire auto service centers on Patton Ave., Asheville, NC. Thank you Mr. Tire.

Fixed my husbands brakes last week and told us he needed rear tires (which we were aware of) but we turned them down. After looking again at the tires and going 80mph to test them we agreed they needed to happen quicker than we realized. We had a trip coming up amd they were able to help us out at the last minute. They had some tires ordered and over nighted, then placed them the next day. Thank you Kevin for your help! (red 20212 Ford Fusion) The ride is smooth and so quiet now!

Not many auto places are open on the weekends, so we were in a bit of a bind when the check engine light came on. Matt was extremely helpful and got us back on the road that day. Very friendly and informative.

Matt at Mr Tire in Asheville was so helpful! We were traveling on I-40 west in heavy traffic at 4:00, hit a Pothole which gave us 2 flat tires. We called Matt, he confirmed they had tires for our vehicle and we were both hopeful AAA could get us towed to their shop before they closed at 6:30. By the grace of God we got there in time and Matt and his crew put tires on and we were on the road by 6:00 with great customer service! I would highly recommend them to anyone! Thank you Matt for making a bad situation bearable😊

Really nice service. they couldn’t help me with what i needed done but the man working inside was kind and explained my options to me. would recommend them over firestone any day of the week, but especially sunday when they’re the only 2 tire places open around here.

Kevin is so kind and helpful. He goes out of his way to help you be safe, and doesnt push you to spend more. I highly recommend MR Tire on Patton Ave

Kevin was very helpful! If you ever need any work on your cars go to Mr. Tire on Patton Avenue and ask for this man. He will hook you up. Great service provided!

The guy at the front desk was rude. He couldnt even stop eating to talk to me. I had an appointment for 10:30. They called me at 2:00 to tell me they couldnt do the work. So I didnt get any work done, I just went somewhere else. Will not be going back.

I took my car there for brake repair. The next day driving it the awful sound I heard coming from the same area was terrible. Its like nothing had been done to it. I called their office and told them what was going on. He said bring it in anytime over the weekend and they would check it out. Took it around lunch on Saturday and was going to leave it till Sunday then pick it up. The gentleman said he couldnt get to it until Monday. He wouldnt even look at me to tell me that. I drove 30 miles to have this taken care of, and nothing. I will never use them again, an I dont recommend them at all for repairs. Bad experience.

Just had to stop in for a tire fix here, they got us fixed up super quick and they were extremely nice and hospitable, 10/10 would recommend for anyone these guys rock!!

I want to start off by saying wow! These guys are awesome. My husband and I were on vacation in Asheville, found out at the beginning of our trip we had a slow leak unfortunately nothing was open due to the holiday (labor day) weekend. We showed up Monday morning last day of our trip and we got right in. Kevin the manager was really great at helping us get right in and out. Got a new tire and we were on our way! Great guy to talk with by the way! As we were leaving we got two minutes up the road. Something didnt sound right, so we drove right back. Kevin walked out and asked what happened? Haha we all laughed, told him something sounded off. Well haha go us for literally picking up two more screws...we were hoping to just fix it but again needed another new tire.. Kevin, Glen, Cameron, the hubs and I just were in shock and laughed. They were all great about it helping us out once again.These guys honestly were great. Thank you guys so much for the help and laughing with us!Ps we made it home safe with no more screws. Haha

I knew I needed two new tires. They got me in really quickly. He let me know before hand, I might as well get four new ones, but said it wasnt completely necessary that day. I loved the honestly and the option to opt out If I was in a tight spot for money. They offer an amazing warranty on them as well. Definitely going back.

They were so great! We got a flat while we were on vacation from out of state. Kevin was so helpful! They even gave my husband a ride back to our hotel. I would definitely recommend them.

We got a flat tire and by the time we got the spare on it was almost 6pm. We were in Weaverville and there weren’t any tire shops open. We called Mr. Tire on Patton and asked if there was a specific time they stopped taking customers. After explaining our situation and location they said they’d be happy to help. We got there and Kevin made us feel very welcome and also helped ease some of the bad day feelings we were having with his humor and kindness. They helped get us back on the road quickly and never acted like we were an inconvenience for showing up so close to their closing time. Thank you all at Mr. Tire on Patton Ave!!

Was really helpful and affordable when I had a flat tire. Office and garage employees where all nice and professional. Was in and out without and appointment in less than an hour. Thanks!

Great place to do business, tires, and automotive work. I asked them to clear an engine code, something they could of charged me for and they just came out with their computer and did it without any charge. Other places wanted to charge me 100 for it. They do all my oil changes and look for issues and let me know if theres anything to worry about. I recommend these guys theyre honest and care about their customer service. Thanks Brad!

Very friendly staff. They did a great job explaining what they were doing and the cost of it up front. Will definitely be going to them for my car care needs.

Went in for an oil change and they messed around with my battery, spraying some sort of solvent on it, which has killed the battery. Not really sure what they were doing messing with my battery when I came in for an oil change

I needed to retrieve my Nissan Pathfinder that had been sitting in Asheville for 14 months during Covid. I only had a day to drive up there, get it jumped off, get the tires pumped, and tranferered to Mr. Tire to get it roadworthy so that I could drive it back to Georgia. They really took care of me!! Thanks for all the help from Matt and Kevin at Mr. Tire!!!!

They dont value customers time at all !! I had an appointment on Tuesday, they called me and told me to cancel it (because they don’t have any time). Its Saturday now, Ive been here for four hours, although I was told to wait two hours and it will be ready. Its about changing tires. I dont know English well, but he looks at me like a fool (you say in Russian, Ukrainian or Romanian better, if youre so smart!). Im tired of waiting. Unfortunately I was treated that way! About distance and masks do not even talk!

Kevin takes Great care of us and treat us like family

Very pleased.. Traveling from SC & discovered I picked up a screw from I-40 😒 Google pulled them up & they SAVED my Saturday 🙂Thankful I only needed a plug 🙏🏽Courteous professional service.

My pleasure! You guys were great. Professional and honest! Told me that my breaks were fine when you could have tried to sell me anyway. Much appreciated. I highly recommend for anyone looking for tires or service.

Fantastic service. They had my tire patched and ready to go in about 30 mins.

Dishonest. They gave a price for the tires but failed to disclose the service charge up front. They waited till the tires were installed to inform us of the $20 per tire charge. They need to disclose the amount upfront. I will not be returning to this place. If you go here try to pay upfront so they cant sneak anything in on you.

Great! They were honest and very helpful. I will definitely be doing business with them again!

I’ve been here many times and it always take a few extra hours for servicing. I asked them if I could come in and get my oil changed right then and they said they could get me in quickly. At least an hour goes by and my truck is untouched. I’m not privileged but I expect my time to be considered. If I need to make an appointment then let me know before I waste day light. I left without getting an oil change because I have many things I would like to do.

Had my tire replaced here today, and wow! this place impressed me. Brad was helpful, knowledgeable and personable; the price was right on the tire replacement; AND they replaced a nail found in another tire free of charge.

They treated my wife and I with respect and dignity and fixed our tire when their competition (Firestone) said nothing was wrong with the tire

Brad and Cat are awesome. They both helped me out to get my tire fixed. I didn’t realize how much work went into fixing a tire. I’m glad they were able to get it fixed though. It definitely saved me money

Very help when I needed air in my tire.

Excellent service, they went out of their way to be helpful and were very considerate!

I was pleasantly surprised with the level of customer service that I received at Mr. Tire today. Despite the fact that they very busy and that I arrived an hour early, Cat was very personable and professional while juggling multiple customers and phone calls. I received recommendations for parts that I need replaced and an oil change/inspection in quick order.Its good to find a reliable tire/auto shop that you can trust.Christine Lilly-Holbrook

The guys were awesome and fixed my flat tire in a hurry for me! Super courteous! Highly recommend!

I enjoyed my experience at mr tire the service manager was very upfront in making sure I was happy with the tires i wanted and i definitely was, my car definitely handles and rides better!

Truly outstanding service! Best tire experience I’ve ever had. I bought 13 tires for two trucks and a couple of trailers. Highly recommend! Brad and Kat were everything you want in sales representatives.

Came in to have a flat tire repaired. Everyone was so nice and helpful. John was very knowledgeable and answered all my questions so I could understand. I will highly recommend this Mr. Tire to my friends. Thank you Mr. Tire.

. Brad was great got it done with no hassle and he let me have a free tire plug on the house for waiting a little long which they have a nice waiting room anyways.

Brad and team were very helpful. We had a strange noise coming from a front tire during out trip from Indianapolis to Asheville and Brad took great care of us. Thank you so much to Brad and Mr. Tire for their assistance and easing our mind!

Visited the Patten Avenue location today and Brad Shelton, the store manager, took excellent care of me and my truck. He took the time and went out in the rain to inspect my truck, then explained what parts I needed and why I needed them. He was extremely patient with me while answering all my questions and got the job done in a timely manor. Honestly, it was the best experience with car shop that Ive ever had. I already have plans to go back next week. I will highly recommend to friends and family.

Great staff and great service ! Thank you guys !

These guys are very good

The service at Mr. Tire was top notch! I had a dead battery and they quickly and courteously took care of it. Special thanks to Brad, for his excellent customer service!

Brad was amazing. Extremely happy with the excellent customer service. If you need anything make sure to go see him.

Great service, friendly staff! This is the second time I’ve left feeling flabbergasted by the kind service and huge discounts given. They do great work!

Ive been a customer for almost 5 years. Although there has been some staff turnover, their service and attention to customer relationships have not suffered. Highly recommend for all things related to our Subaru, VW and Toyota.

This place has terrible service told me they had done a job on my truck and find out they really hadnt done it at all will never go back again

We were getting ready to travel back to Florida from North Carolina when we noticed one of our tires had a gouge in the sidewall. We stopped by Mr. tire and had a Fantastic experience. They didn’t try to sell us anything we didn’t need, we were prompt in getting our tire fixed and the price was reasonable. I highly recommend this business!

I am so confident in the work that is performed at this place I drive all the way from Tennessee to have my truck taken care of. I have been coming here for years to see Brad. He is always courteous and happy. Thanks

Literally the best service I’ve ever had, and this is probably going to be my go-to for any service they offer from now on!

I am sorry it took me so long to write this, but I want to say thank you Brad, the manager of this shop. I was on my way to work, got a flat and called to see if there were still open. Not only did Brad stay open till I got there but he changed my tire in good time so I was not late for my shift at the hospital. He then did the most amazing thing and told me that the whole service was free, I did not have to pay a thing. At this time nurses were facing backlash due to COVID and being kicked out of stores, so his kindness really touched me. Would recommend this shop not only for their excellent service but their immense human kindness.

This location is always friendly and fair. They are willing to look at everything for the cheapest possible price and give you a full assessment. Deeply grateful for the many vehicles my family has had service by this location.

We came by this shop in a pinch on a road trip in need of urgent alignment and oil change. Cat was incredibly professional and went out of her way to be helpful and offered help even beyond what we came in for. The guys in the shop noticed our patch job on a tire and took it upon themselves to repatch. Great people. Would stop here again.

Stopped in for a quick flat repair and manager Adam was wonderful to work with. Got me fixed up and back on the road quickly at a good price!

Brad was amazing and fast. Great customer service and professional service.Highly recommended

AMAZING service!! The guy at the front desk was super friendly and helpful. I will definitely continue coming to this location!!

When I walked into the shop, the employee working the desk was not wearing a face mask and was arguing with a customer about why face masks are ineffective. As the line of customers progressed, he never took the opportunity to put one on. His behavior was unprofessional, inconsiderate, and in direct breach of the NC Health and Human Services face mask requirement. I ended up walking out.

Tire install and rear brakes took 2 and a half hours, and they sent me off with brand new tires 10 PSI too low. Luckily I had a gauge in the glove box and double checked. The staff was friendly though and nice to chat with while I waited.

Great customer service! The mechanics actually took their time to get to the core of my vehicles issues.

They are the greatest, always help me out to make sure my car stays safely on the road!

Brad an co were awesome. Took great care of me and service is on point

Great service! Brad was very helpful & I was very satified with my headlight restoration & new tires!

The absolute, biggest TRASH in the world!!!! STAY AWAY FROM HERE!!!!! They do things you may not see, but God sees everything & these devilish skunks & theives will lie in eternal hell.

I was visiting Asheville on vacation and had a nail puncture to my tire. I called a few tire repair shops who could not get me in. This location of Mr. Tire got me right in and quickly repaired my tire to get me back on my vacation. The location was very clean with excellent wifi. If I lived in Asheville, I would definitely make this my basic maintenance and tire shop.

Great place and quick. Brad was super helpful.

Fast, honest, good customer service. Kat at the front desk is very nice and fun to talk to while you’re waiting on your car.

Finally found a place that will do an oil change and not rip me off for $50. They take appointments, keep them, and do a fast job of getting you in and out. Definitely going back. Finally an honest oil change. Ive been looking for 2 years. The place that does all my car repairs wanted $50 as did snappy lube. Mr. Tire on Patton is great and has win my business.

Superb service. Had our tires changed last minute to go to Gatlinburg. Upon leaving I noticed a knock from our car, and was baffled as to what it was. The company had closed and locked their doors, and instead of waving us away, we were meet with a friendly service AFTER HOURS. He showed us about exhaust had failed and was against our drive shaft! He obtained a pry bar and fixed the issue himself and we were on our way to our vacation. Thank you so much for your friendly service and time! Will be coming back!!

I brought my mothers car in to get some work done (tires inspected, oil change and new brake pads) and couldnt have been happier with the service provided. Josh was courteous, professional and friendly. He was thorough and trustworthy and I would highly recommend this branch solely because of the interaction I had with him!

Asked for an inexpensive set of tires for a fleet vehicle. Was told We have a great deal on these, with a buy 3 get one free sale going at $125/tire plus install. I said that sounds great. One of my coworkers went over and the bill suddenly went from $375 plus install (which was unclear but not anticipated to be crazy; theyre just tires) to $672. When I ended up talking to the guy, he said I went over this with you and you agreed to it. He didnt, and I would have gone elsewhere if I knew that they were padding install to cost almost $300 for tires... I needed the vehicle back on the road right then, or I would have felt entirely justified in telling them to keep their tires, but instead expressed some colorful commentary and paid the bill. I will never send a company or personal vehicle back that way, and I suggest you do the same and just go somewhere with a little more integrity in their billing process.

Excellent customer service! Great team! Very professional... they explained everything to me and had my car out of the shop really quickly... I highly recommend these guys. More than just a tire shop!

Great fast service! Big guest waiting room!

Employees not wearing masks indoors, while talking to you and unaware of social distancing. I’ve previously had fine service from Mr. Tire, but will not return.

I was a walk in client to this establishment. The guys in the shop told me there was a long wait and unfortunately I did not have the time to wait. I was needed to pick up the kids from school in a couple of hours. I explained my circumstances and they found a way to fit me in. I have new brake pads now and feel much safer. Service was amazing and the people that work here are super friendly.

Went in for an alignment and was lucky enough to get my truck in almost immediately. Barely had time to finish lunch before it was done and the alignment sheet shows a perfect job. Very satisfied. Everyone was courteous and professional.

We have been entrusting all of our vehicles to this store for many years. Brad, especially, has been very helpful, understanding, courteous, and professional everytime we have sought their assistance.They have shown their appreciation in many ways like:* Given us discounts on service* Deducted the cost of parts and/or labor in demonstrating customer fairness* Worked after hours to complete the job at hand* Went above and beyond in an attempt to make repairs even if parts are no longer available for our older vehicles* Even offered my wife a ride home if we didnt have the current means to do so ourselvesSince we typically never take our vehicles anywhere else for service, I cannot speak to the standard of cost savings - if any - when compared to their competitors but, they have instilled a confidence within us to believe that they will continue to provide a high-level of satisfaction should any repair issue ultimately arise.

Helpful, honest...Ill be back.

Took my car in today and need new tires and brakes. Price was very affordable. Brad in the office was very helpful and nice. Drew got the work done very quickly and was really friendly!! Definitely will be bringing my car back here!

Brad was super helpful. Service was fast and the prices was great

These guys are great! They always give me an reasonable estimate and work with me on what needs to be done now and what can wait. They even picked up my car for me and dropped it off when I thought my tire pressure was low and did a free inspection of my tires. Theyre friendly and always seem happy to help and not in the fake way.

Jay West & Brad Shelton were very helpful and knowledgeable. I like that road hazard is included in the price.I recommend this tire shop.

This place is amazing. I was driving home Saturday and apparently ran over some giant piece of metal that got lodged in my tire. I went by Mr. Tire and they were in the process of closing (it being closing time and all) and I figured they wouldnt fix my tire until they were open again, but they were awesome and changed out my tire that evening- staying late to do so! Top notch customer service!

Ive had to come to this Mr Tire in a jam a few times and they have always gone above and beyond to help out. I really appreciate their fair dealings and honest assessments. The manager Josh is very helpful and a straight shooter. Would definitely recommend.

Cat is the best person to interact with and customer service. I have never had such a good experience. Been a while since I have laughed so much and had a positive experience at a tire shop!

Not recommended. Had a bad oil change experience with some slimy business practices. Told 45-1 hr for an oil change and tire rotation. Took just under 3 hrs in total, they forgot to rotate my tires (I marked to see if they actually did it) then found leaks in the tires which took another 45+ min to fix on a seemingly not too busy day. Asked for the courtesy check list sheet thats part of the service to see tire tread depth, battery life, and they forgot to do that too. Was given 3 different prices throughout my visit for a simple oil change. Also employees inside not wearing masks or any regard to decent COVID practices.The employees were nice enough and apologetic at times but it was not a good experience. Will not be returning or recommending others do.

Brad was very helpful today. Had a valve stem replaced and didnt have to wait at all.

Great guys

Excellent customer service! Cat was wonderful in assisting me with getting new tires. I would highly recommend this tire shop above above any other in Asheville.

Honest mechanic but SLOW! Left my car for early bird service. All I needed was an inspection, and eww as told it should be done by 3:30. Still needed an hour when I got there.

They took my appointment. Were on time, did the oil change fast and checked me out in a flash. With the online coupon it was the best deal in town and I will not hesitate to go back for all my oil changes. These guys are good and fast. Highly recommended!

Ive been talking my cars to Brad for about 4 years now. This is the only place I trust to diagnose my car and fix it properly. Any time Ive had a car emergency Brad and staff have always had my back. I saw some reviews about cost, the cost at Clarks is slightly higher than other mechanics but not by much and I can assure all that they are 100% worth the cost. These guys do an amazing job and they speak human if youre having a crisis. Wont take my car to anyone else but Brad. Best mechanic in western NC