Good guy behind the counter. Sold me a screen protector. I wanted him to mail my bill to my address.. But... They dont know how to do that... Ah the age of technology.

Boost offers the best family plans.... But 4 stars because there is a $3 service fee if you go in and pay with cash? All the clerk did was look at my account, take my money and then handed me a receipt.Do they not get paid by the hour? Does the employee even get a dime from it?I can understand if they had to provide some kind of tech support. I had to use gas to find the place. I had to walk in the store. Now if a company wants to keep a customer... Why do you charge just to pay the bill... So in other words... I am paying boost to pay them...?

Nice lady helped me a lot

Awesome courtesy awesome customer service and fast and accurate service I love my new phone the LG Stylo 6 thank you boost

This place is horrible! The girl that works there during the day is a disgrace. Her customer service skills are terrible(.)I went there to switch my Boost mobile service from one phone to a new phone. Right off the bat she told me I could do it online, I told her I wasnt tech savvy and would prefer it was done in store. I told her that I had the $25 that they charge for this service. She said they only accept cash. I asked her what was wrong with the credit card machine? She then said we could do a charge or debit transaction.After all that stalling she then told me because I had made my payment early that I would loose it, if I switched phones. This was a blatant lie. All she had to do was put it in a Suspend Account and transfer the funds after the new phone was set up. If you care about customer service then this is the last place you want to go to.

They have the worst customer service and they take your money. Hope they close Boostmobile down and for good

Helpful and friendly staff

I did not like the customer service at all! I had a problem with my phone that the salesperson fixed and then when I asked her how to fix it for the next time I was told its already done I did not like the fat that she did not explain to me the problem I will be very surprised if I finish this year withboost my husband purchased the phone but I do not like the service customer service at this location.

The girl worked at this office couldnt be bothered at all, bad customer service.

September 27, 2018- I and my mom was first time there. Oh small space that why many years ago old gas shop place. I remember it.Now finally get phone case of Tribute HD blue very nice. Oh 😮 pay $29.95 just buy one case.

Only one close but not good customer service

Sweet hispanic boy helped me with my upgrade so helpful and nice

Amazing place. The people are so nice and helpful. And will help you get what you want

Not Covid-19 compliant

Knowledgeable your man working very helpful multitasking keep up the good work dude.

The gentleman helped me get my information fron verizon sincethey took forever and i was able to switch

Switched from metro got a Stylo 4 for great price!

The young man who helped me sold me the iPhone and I couldn’t be happier! Awesome service and great hospitality. Go here not Leicester!!

Please do yourself a favor and dont shop here. These thieves posing as retail workers were trying to sell me a flip phone for $50!!!! I went to the other store in Leicester and the same phone was $20! I ended up getting a smartphone for $25 tho.. Go to the store in Leicester its a night and day difference!

WORST PLEACE! Nasty and sneaky maganers and owner. I would place NO star if possible. Please people do not go to the store in 635 patton ave or any store owned by this owner. They will over charge you because they say their boss forces them to over charge for cases $30 dollars and at the New Leicester store their cases are $15 how is that even to compare.. they over charge on activation fees and they totally do not respect their policies they always tell you, you have a 7 day return and if you change your mind that same day they will not give you your money back they will automatically charge you with $35 dollars + some unknown fees and you get not even half of the money you paid. These people are just thiefs. IF YOU EVER GO TO A BOOST STORE PLEASE ASK WHO THE OWNER IS OR MANAGER. Some one calle camile or camiille something like that and some fat girl raquel. Ask for those names and walk away always compare your prices with other boost stores you will see you save money and time.

They had great customer service and they help me get my new phone set up for a very great price and a very great deal I would recommend MetroPCS to anyone

They were very helpful.

Never have phones in that are on special

Wouldnt have given a star if I didnt have to. Tried to get service and had a sign on the door, back in 30 minutes ;over an hour later no one ever showed up. They didnt get my business.

Incompetent. Least helpful place ive ever been. Do not go here.

Qualified staff and good selection of accessories.

Hooked me up with a deal on my stylo

I love my phone and the service.

Please dont use that store they scamed me. I went to another boots store to see how much they would charge me for switching phones and i was told that my money was basically stolen. I couldnt get a refund because it was privately owned and they didnt care about costumer service, never coming back!!

Good service

Sales lady was extremely helpful under difficult circumstances shop had no ac and multiple customers

The young man always helps me when I have troubles with my phone

I didnt go in it was for someone else!!!!!

My boyfriend upgraded his phone from this location and paid his bill but it never got paid and when we tried to visit the store at 12pm on Monday, it was closed and was supposed to be opened at 10am.

The young gentleman helped me transfer all my stuff even this my iPhone was all busted up and got me set up on a new phone

Great

Started my friends service... Took forever... Still had to go back cause they didnt set it up right...

This store is the worst... Over charging and the clerk had no idea what she was doing. Go to the boost store on liecester hwy.

Service is great

Long wait to be helped 1 hour and 20 minutes just to be helped with 1 question.

Helped me with replacing my paying system.

Awesome experience

Quick,effecient,hospitable

Ok

Sad