Great customer service, did everything she could and made sure to get it for the best price she could. Make sure to ask for Jessie. Shes fantastic *thumbs up from me*

I have dealt with many different Zales Stores over the years, but this one is My Favorite. I was helped by a young lady named Jessy. She immediately greeted me with a smile, and made me feel at home. She was Very Knowledgeable about their products, and she had a Great Attitude. I did not feel rushed, even though it was snowing really hardoutside. They all seemed patient, and very attentive to my needs, as well as to the other customers. It was nice to see people working together so well, and they really make you feel Welcome. Thank You, It means A Lot.

Great! Got me exactly what I wanted. Manager is great there, staff is super knowledgeable and will help you anyway they can!

Claire was such a sweetheart! She was able to help me with my ring concerns and for that, I am so grateful! Thank you!

The people working were extremely helpful and knowledgeable. My only complaint is several of the lights were not working so it was difficult to see.

The store manager Jessica is phenomenal.

Love this store. The people are always nice. Bought several pieces for myself and others in my family. Very pleased.

I will like to recognize the staff of this store, specially Ben. Thanks for been patient and been able to help me with my swatch watch. Not all people do what you did and thats show your commitment with customers and your job. Thanks very much

I want to thank Bryan & Liza for going above & beyond by helping me picked the one the ring. Its so the one. Im so happy with my one of a kind 2 carat solaite diamond ring. Thank you guys for ordering some for me to look at & choose from! I love it! Thanks again for all your help! 😘😘

Brian and Ben were great to work with! Very down to earth and made the entire experience more than satisfying.

Two days past return policy on a $5,000 purchase. Said it would be against company policy to accept it. Absolutely in no way or form will I suggest this place of business to anyone looking to find something for someone special. Im now looking into legal action against this horrible place.

Excellent customer service and very helpful!

This place didnt send me a bill for 6 months and then they claim i owe 800$ when before they stopped sending me a bill i owed 500$ this place is a joke. I WILL NEVER BUY FROM ZALES AGAIN

At first I thought my experience was great. The employes that I talked to were all friendly and very helpful. Because of this I decided to leave my beautiful new ring ($$$) my boyfriend had purchased me to be resized ( from a size 7 to a 4). At first I was told this could take up to three weeks free of charge with the plan my boyfriend had purchased me along with the ring. Sadly I didnt have several weeks to wait for my ring to get back, I was only going to be in town for a little over a week. After informing the employe of this he offered me a rush (5-7 business days) on the ring for a charge of $35. To me this sounded great because I was sure to have my ring back in time. So I dropped my ring off that Saturday knowing it would be at their jewelers on Monday to begin the process. The empoye insured me it would more than likely be back that Friday for sure and the following Monday (this Monday 8/1) at the latest. Also really stressing to me that I could come in at any hour either day and it would be there. I was glad to know I could have my ring back so soon. Friday rolls around and I get NO Call No email. So I assume that it would be there on Monday and that things just got backed up. So today (8/1/16) rolls around and I call to let them know Im coming in to get my ring because I was leaving for a business trip (3 months) as soon as I left with it. Sadly I was informed that they had not gotten any deliverys from their jewelers yet and probably wouldnt till around 2. On top of this news I was also told that it might not even be in today (8/1) but it might be in tomorrow on (8/2). I started to get really frustrated knowing that I had paid for a rush and the ring might not even be in the store that day, not to mention that I had no choice but to leave for my trip by noon with no chance of getting my ring after being informed that any time would be fine. Not wanting my ring to sit in the store for months I contacted my family that was down there and kindly asked them to pick up my ring later that day informing the empoye at the store of who was coming to get it. When my family member went to pick it up they were informed the ring was not there and that it should be there tomorrow, but at this point who really knows. Once the news of this reached me I was beyond upset. Although I do plan for my ring to be shipped to me by my family as soon as its in their possession it still really annoys me that I have to go longer than expected without it. An that I even paid for a so called rush on my ring to start with if there was not even a rush to get it back to me when promised. I will be having my family member get me a full refund on this so called rush I paid for because a business should not make and promote promises to there costumers and not keep it, especially when that promise is bought. I hope that this is helpful for anyone who could possibly be looking to get this done to there ring at this location.