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Ace Hardware
3519 Northside Pkwy NW, Atlanta, GA 30327, United States
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Ace Hardware
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Ma
Review β„–1

Love the inventory and assistance at this store. I didnt realize the gift area was so huge and so varied! You could find a gift for anyone in this place, truly. Lots of great personal and home fragrances, clever greeting cards, and stuff you never knew you needed. New owners Chris and Mike (since May 2021) are kicking it up a notch, so watch for even more cool stuff as the holidays approach. Everybody loves a hardware store, and this is the perfect one to love. 😍

AT
Review β„–2

Oh my goodness! This store is my Happy Spot! It smells great, they have the best clothes, lotion, room sprays, nostalgic old school candies, oh yeah & great tool tooβ˜ΊπŸ˜‰

Mo
Review β„–3

This isnt your typical ACE Hardware store. Beyond its unassuming store front, inside features a general supply hardware store, combined with every other useful household & clothing item, making for one surprising little shopping extravaganza! I must have spent an hour just perusing the books & cook ware alone. This store is worth a visit, if only for refreshing your seasonal decor.

Ta
Review β„–4

This is a MUST see Ace. Its not your typical hardware store. There is a high end gift/boutique shop on the left side. They carry Inis perfume, hard to find in some places. Mike and Chris are the new owners and I am happy to watch them grow it into something Buckhead can be proud of. Great prices. Great products. Unique products too. You just have to go see it if you are passing through, live near by or need a special gift. Go! You wont regret it!

Ma
Review β„–5

Good customer service, I always found what I am looking for.

Kr
Review β„–6

I stopped by Smith ACE this morning half way through a bathroom DIY project when the grout pens I ordered online turned out to be a total dud. Thanks to ACE my project is now complete! Lesson learned. Dont try to save time by tacking hardware supplies on to your Amazon order. Just go to ACE and save yourself the headache of a mail order return. And thank you for testing the product on-site so I had confidence it would work 😊

Jo
Review β„–7

Excellent service. Is like visiting a part of your family. Very gentle service regardless of customers race or color. I really felt they were listening and trying to fill my needs.

Ga
Review β„–8

The store is nice and clean but none of the employees wear face masks to protect others that come into their store. Seems pretty selfish to me.

Co
Review β„–9

Hello. This is the third time Ive gone in with no one behind the register. They almost sold me an open package flexible gas line, which is illegal in georgia. I remember when this store was really good years ago. I was in there everyday. Good while it lasted I guess.

Al
Review β„–10

Nice people but no masks. It’s too bad they can’t get with the program.

Ag
Review β„–11

They didnt have exactly what I needed but the staff were super helpful and friendly.

Ja
Review β„–12

Good place to buy some tools and it is so durable, affordable as well

Je
Review β„–13

I had a name your own price experience because they are understaffed.

Co
Review β„–14

I only stopped in to have my keycoppied.The YOUNG Caucasian Man at the Register was very kind, Welcoming & Friendly. Thank you sir.The OLDER White Man, never even said HELLO...just asked what I needed and acted as if I was bothering him!!He really needs to, RETIRE or find a job where you can work REMOTELY!Thank God I only had to spend $4 for his LOUSY SERVICE here in Buckhead!!

To
Review β„–15

Friendly staff. Always helpful.

Ha
Review β„–16

Good place

Be
Review β„–17

I love our local store, they always treat you like your part of their family when you walk through the door.Awesome customer service always...way to go Blackshear Ace Hardware!

Ed
Review β„–18

Very very nice and pleasant atmosphere

Su
Review β„–19

Always have loved this store but very disappointed during todays visit as staff dont wear masks and customers not required to, either.

Bl
Review β„–20

Extremely helpful and friendly staff.

Pa
Review β„–21

My granddad owned a hardware store and I couldnt tell you which screwdriver is the Phillips head. This is why I love Ace! I can walk in and Im always offered help without being laughed at. From the cashier to the guy working the key making machine, everyone is friendly and knowledgeable. Within three minutes I had all of the random items I needed: eyeglass screwdriver, pressurized air to clean the inside if my laptop, and AA batteries.

da
Review β„–22

Great little hardware

So
Review β„–23

I enjoyed my visit at Smith Ace hardware. The staff there was also helpful.

KA
Review β„–24

Most wonderful hardware store in Atlanta! Hardware for those who need it and wonderful gifts, clothes, shoes, accents, candles and everything else of your hearts desire when it comes to your home!

JL
Review β„–25

This is a great spot for a Hardware store. Needed gaffers tape. They had it. Home Depot didnt.

Ju
Review β„–26

Great hardware and gifts!We will go back!

Te
Review β„–27

Excellent service!

su
Review β„–28

Really helpful, as soon as i came in i was greeted and asked if i needed help finding something. Service is great and friendly staff.

Da
Review β„–29

Its not where you want to go, its where you have to go. And usually theyre on bankers hours. (Closed)

Mo
Review β„–30

Beautiful customer service

Ch
Review β„–31

You can not get better customer service!!

Br
Review β„–32

I was visiting family during Christmas and shopped the Ace Hardware store with surprise. I never seen such a great selection of gifts at an Ace Hardware and such friendly people as Anna when I checked out. I let all my family in Atlanta know. Thanks, Bryan

Cr
Review β„–33

Good place moved now less parking & hard to see

Mi
Review β„–34

May as well call it a Michaels Craft store. More crafts and decor than hardware. Whats happening to ace hardware?

Vi
Review β„–35

Smaller than other stores. Seems congested. The staff can be helpful at times. Pricey because it is located in Buckhead.

Ge
Review β„–36

Super expensive and uninformed and inexperienced staff.

Li
Review β„–37

The men in the store always seem bothered by questions.

Do
Review β„–38

Great people and they know what they are doing. Have a lot of different things

jo
Review β„–39

Great staff. They always try helping me solve problems.

de
Review β„–40

Great store. Wide variety of items. Friendly staff.

Ja
Review β„–41

Not much of a hardware store, half of it reminds me of a hallmark store. caffeine-free diet hardware store, martha stewart edition.

Ma
Review β„–42

If they dont have it, then you need to reassess your needs...

Po
Review β„–43

Bill is always knowledgeable and friendly.

Ke
Review β„–44

This may not be the norm, but I had a terrible experience with this particular store. Went in to buy a piece of cut plexiglass (20x20). They took out a giant piece of plexiglass and cut my piece from it. I asked if they planned on charging me for the original piece or just the 20x20 section, and they said my section would be $16.99. Sounds good.When I got to the register and I was being rung up for $16.99, the owner came by and said thats not correct and that I need to buy the original piece (~$35)! The problem seemed to result from a serious disconnect between the owner and the employees, which ultimately falls on poor management skills by the owner.Just out of curiosity, I stopped by another Ace on my way home and they said they would have cut my piece for ~$12. I even called their other store in Decatur (same owner) and they said that a 20x20 plexiglass would cost me $14.99. When I called the store that I bought it from and talked to the owner he spoke with a condescending tone and actually hung up on me. Aaarrrrggg ... worst managerial/business sense ever.Anyone need a picture framed? I almost have enough extra plexiglass to frame TWO more 20x20 pictures...

Ch
Review β„–45

Knowledgeable and helpful staff. The selection is exactly what you need from a hometown hardware store tucked away in the city!

St
Review β„–46

Almost nothing but geegaws, home decor and crap you get rid of in yard sales. Almost no real hardware anymore. Every year they have less real hardware and more figurines. Want a UGA stadium seat pad, heres your store. Want any actual hardware, go to General or the Ace on Howell Mill.

Ne
Review β„–47

Good place to shop.friendly and helpful staff

Da
Review β„–48

You have 2 min thats what I got Thanks real professional

Jo
Review β„–49

Staff is always A1

Ed
Review β„–50

Personalized service

Sa
Review β„–51

Its the place

Lo
Review β„–52

Fun place to shop. Everyone there is so nice.

Information
26 Photos
52 Comments
3.9 Rating
  • Address:3519 Northside Pkwy NW, Atlanta, GA 30327, United States
  • Site:http://smithacehardware.com/
  • Phone:+1 404-261-6000
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:10AM–6PM
  • Saturday:7AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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