user
General Hardware
4218 Peachtree Rd NE, Atlanta, GA 30319, United States
Appearance
General Hardware
Comments
Sc
Review №1

Great Old School Hardware Store! This place may be a little cluttered and scattered but they have an unmatched selection of hard to find parts. Their fastener selection is truly unmatched and has saved me from high priced specialty orders in the restoration of several classic cars. The staff is very knowledgeable and will take good care of you as well. Love this place!

lu
Review №2

...nice, well stocked store, people are helpful there. The only problem I encountered over there is cash register people. They seem to ring in the prices randomly. Apparently their own sticker price on the tools does not matter for whatever reason. They dont inform you about discrepancies, just charge you and hand you receipt without the word. Here are two examples of the issue. I got charged originally $22.99 and $12.99 for the each item. Check out the pictures with price tags. I was not informed about the difference until clerk charged my card and I noticed on my own the final charge being too high. I want to support the competition to Lowes and HD, but if this behavior continues, I might need to quit...

To
Review №3

Hundreds of thousands of hardware items to find in this independent hardware store. They literally have merchandise stacked on top of merchandise, which makes finding what youre looking for a challenge. They could certainly use more space. Id be surprised if they didnt have the hardware you were looking for.

Ma
Review №4

They have a lot (50,000) of hardware. Growded into tall shelves; with narrow aisles. You need a native guide to find the interesting items.

Ke
Review №5

5 Stars are 5 too few! Talk about what appears to be millions of pieces and parts and items from the old days till the present. if you can’t find it there it will not exist.It is like walking back in time and the staff are great and the propane is the cheapest in the state. They don’t mark up the propane one cent either.I am only regretting that I did not find them 25 years ago but can’t do anything about that now.Wow I’m a customer for life!

Ke
Review №6

If you need a doo-hickey or a what-cha-ma-call-it, more than likely you will find it here! This place has been here for a million years and some of the stuff they sell looks like it has been here longer. The minute I walk in they always ask me if they can help me find what I am looking for, and they always do. The staff is extremely knowledgeable, and it is difficult to find this type of expertise at Lowes. 50% of the time I get a key made at other places it does not work, and when I get a key made at general hardware it always works. You know it is a really good hardware store when it has the delicious smell of a time gone by and really nice wise old guys who can find exactly what you need for just a few dimes.

Ji
Review №7

It doesn’t bother me that the store is exceedingly cluttered and it’s almost impossible to find anything without an employee’s assistance, it bothers me when they are so rude when you do need their help. The men that work there are just curmudgeons, cranky and old and act like your asking them for the world. The one woman (who is typically a cashier) is always pleasant and nice - I think she feels bad for how awful the others there are. On a positive note, they probably have anything and everything you could possibly need from a hardware store and more.

Hu
Review №8

This is the place to go for impossible to find items. Odd key you need copied, hinge no one else has, plumbing piece that is no where else. I dont think they hire anyone under 50. The experience here is amazing.

Da
Review №9

You can find all the tools that you needed, and the price was very affordable

Jo
Review №10

You can find anything in this store, great store great service.

Ch
Review №11

When you want to be sure they will have what you need.

Gu
Review №12

They have wherever you want amazing store

Sh
Review №13

I love this local hardware store. Theyre extremely convenient, extremely friendly, and have everything you could ever need.

Ha
Review №14

They have almost everything you might ever need. Super helpful staff and knowledgeable. Love this Atlanta hardware institution.

Ka
Review №15

As a female I feel very uncomfortable going to large hardware stores alone. I’ve been harassed in the past at the “depo” type stores. I walked in here and the lady at the front greeted me and was very helpful. They weren’t pushy but gave me the help I needed and I was in and out super fast. I will be back. Highly recommend this store to anyone and everyone!

To
Review №16

My go to place for everything hardware. Ben is the guy, always willing to help.

Pa
Review №17

5 stars all around. Ive been going to General Hardware for many years and have always received great service. Ive frequently gone looking for some obscure item for a home project or a screw/bolt/bracket for a 40 year old British car and they have it or find something that will work. They know what they have and where it is in the store.

AJ
Review №18

It doesnt look like much on the outside, but it is actually fairly large and extends far back. Employees were all very nice and helpful, and it has everything youd expect from a hardware store

Jo
Review №19

Employees act as if they all work for commissions. Be prepared for ill treatment if spending less than ten dollars. Id gve it no stars if available.

Jo
Review №20

This place has it all, especially when you cant find it and need it today.

tr
Review №21

Awesome ole style hardware store. If they dont have it...nobody does. Best for 40+ years!

Ti
Review №22

Fast, friendly service. Ordered online and was able to pick up in less than hour!

Ro
Review №23

Great Hardware store. They couldnt find another crevice in this store to put another item for sale. Everything youll ever need!!

Ri
Review №24

This is such a great little store. They literally saved me once when my car key was breaking in half. I couldn’t find anywhere to get a key made, aside of trying to order one from a dealership.

Pe
Review №25

If you have never spent time in a classic old school hardware store you have to visit this place. Stacked to the rafters there isnt a thing you could possibly ever need that they couldnt find somewhere. The anti-Home Depot anti-Lowes shopping experience is just spectacular. I hope it never goes away. I love it.

An
Review №26

Personal service and found what I needed. Quick, friendly, efficient!

Th
Review №27

Genuinely nice cashier. She really likes to help people. She can communicate with anyone and pick up on their mood instantly. Simply amazing.

Te
Review №28

Best hardware store on the planet....Ben and Jerry have both been there 20+ yrs. Maybe hard to find but its in there and they know where it is and will help you within reason. Way better than any box store,just no comparison and worth every penny of you think it costs more.

Da
Review №29

The best assortment for any hardware stuff you may need. I have made a special trip from 34 miles away to find a specific spring and a stainless steel type of screw which I could not find anywhere else. Excellent place!!!

Gl
Review №30

Fun and easy to find stuff staff very helpful

Ca
Review №31

If you need it, they have it. The bliss of walking through a small store absolutely crammed with wonderful, useful things cannot be underestimated. There are actual living, breathing, knowledgeable people there to help, which is uncommon in the big box stores. I shop here every chance I get. Closed on Sundays which we dont view as a drawback.

At
Review №32

Great experience. Helpful staff.

Ch
Review №33

This is a good hardware store. Its not one of the cleanest or friendliest in town, but you can find what you need if you know what youre looking for. They definitely dont deal with the bad attitudes or seemingly helpless customers but just walking around in the store is a magical trip. Theres merchandise absolutely everywhere and it is very old-fashioned. It looks much smaller from the outside, but once you walk in you can hardly make it to back of the store. Old staff, old store, charming products, blast from the past, fun and interesting.

me
Review №34

They have excellent service and have what you need! Floor to ceiling stuff makes a cool atmosphere. Classic!

it
Review №35

This is the good old days when customer service was customer service excellent I felt appreciated, spoke to in a genuine tone with a genuine smile we are so thankful for your genuine customer service and happy that we visited your store to get our key made for us in sure a personal way, thank you and you made us so happy☺️

Fr
Review №36

Its a really GR8 place.!! They have everything in there and just a lot of cool stuff too.!! The staff was super helpful and really nice.!!

Ro
Review №37

Cozy hardware store. Nice staff.

Ti
Review №38

Ordered on line and was able to pick within 2 hrs.

Ma
Review №39

If you cant find it there...well you should have looked here first... They got it.

Su
Review №40

I had a couple of keys cut here last week and they don’t fit the lock. I came back for either a refund or a new set of keys. I got the new set of keys, but the man in the back who does that was incredibly rude to me. It’s not my fault they were done wrong the first time! He acted as if it were a huge hassle for him. But I’m the one who had to go out of my way and spend extra time having their mistake corrected.

Og
Review №41

Truly amazing store! If theres something that you cant find, General Hardware has it!!! They will probably have to find it for you, but its there!

Ro
Review №42

In this world of Amazon and Home Depot, its reassuring to know that a store like this even EXISTS. If youre looking for old time customer service and nice folks that actually know what theyre talking about, then GH is for you. I even love the smell of the place, exactly like I remember from my childhood. If it exists, they probably have it (where can you buy just one, single screw??). Please support them.

Ro
Review №43

Ive been in there before, but today needed some long screws. There is no way i would have found without the great help there... they are very knowledgeable and found exactly what I needed. Ace is the place with the helpful hardware man ... Good job guys

Ma
Review №44

This is a REAL Hardware store. They literally have everything a hardware store needs to have. They offer specialty services like re-keying door locks etc. I really enjoyed my shopping experience.

Ro
Review №45

If you dont find what youre looking for at this place, it doesnt exist. Old time hardware store selections packed to the ceiling. You would expect process to be high, but they are right in line with the big box stores. An institution

Ja
Review №46

One of my favorites works here...if you need anything handy just ask for Mary Beth! They literally have everything 🤣

Ji
Review №47

Very very knowledgeable staff they have every small pieces that I need

Jo
Review №48

This place is the local hardware store from my childhood on steroids! Despite the size they have a really, really good selection of tools (some hard to find stuff too!). Definitely worth the trip even if its a little out of your way!

La
Review №49

This store has everything and thensome. Great to go find odd hardware needs. Its more like an emporium.

Ca
Review №50

Great little store wath tons of merchandise

Ra
Review №51

Great hardware store with lots of almost any item you would want.

Di
Review №52

Got keys made abd Ben made me feel that he was doing me a favor to cut my keys. Very grumpy

Al
Review №53

I love this place. Great selection and a lot of odds and ends that you wouldnt necessarily find in a box store.

Br
Review №54

Its fun to walk in here even if youre not looking for anything specific. Staff somehow knows how to find everything in the maze of goodies. Really helpful.Wish they stayed open later... but this is the epitome of your local hardware store.

Br
Review №55

Good selection and good, quality brands. Ive seen some negative reviews, and I dont judge since I cant really consider the source, as I dont know those reviewers. That said, the folks in there know their stuff, have the stuff you need, and probably have to put up with a lot of stuff in the course of a week. All Im saying is, Dont be a douche, and your experience should be good, like mine. Hardware as I remember it in days gone by. Totally dig it.

Ga
Review №56

This is a cool place with tons of helpful, yet mysterious items. The staff knows where everything is and are available to advise you, unlike large box stores where you have to chase down an employee.

Ju
Review №57

The staff is knowledgeable and friendly-- you can bring your (leashed) dog inside with you!

Da
Review №58

The place to go for the hard to find items as well as a wonderful selection. Great help from staff.

Sa
Review №59

If they dont have what youre looking for, you probably dont need it. Incredibly awesome, they know where everything is. 50,000 items or more.

sh
Review №60

This place was fairly disorganized, with a lots moreinventory on the floor, but they have just about anything you can think of

Je
Review №61

Friendly service and from the looks of going through this store, can find any hardware needs and more.

De
Review №62

They have always had what we needed. Plenty of friendly sales staff to help find what you need. 🙂

Th
Review №63

Great place, and costumer service better than big chain stores . youll find the screws that other places dont carry, also the smell and how it looks brings childhood memories, its always good to keep places like this alive

Mi
Review №64

Old and well stocked hardware store. It is exactly what a hardware store should be.

Bo
Review №65

If you need something you will probably find it at General Hardware. Their staff will stop what theyre doing and find what you need. It is an old-time hardware store. They probably even still sell widgets.

Ri
Review №66

One of a few. If not the sole full service, old fashioned hardware store in Atlanta. Great place to shop for the items the big box stores dont carry.

F
Review №67

Best hardware store in the South! No one compares.

Ne
Review №68

Part of the handy family of Ace Hardware Stores so good

Jo
Review №69

Though these folks did not have what I need, they at least helped me try and find it! Could not get the Lowes folks to acknowledge my existence!

Lo
Review №70

Always an adventure. Great place!

R.
Review №71

It was great,lots of hard to find itemsVery knowledgeable staff

Ha
Review №72

They have everything you expect from a hardware store and more. Very helpful staff.

Br
Review №73

Most of the time they will have any tool or part you can think of or need. This place is great.

Br
Review №74

They are always super helpful.

Jo
Review №75

Found what I needed. Cute family business. Too bad the two employees I interacted with were incredibly rude and condescending. The cashiers unnecessary tone changed when I told her to lose the attitude. Not sure what is happening there, but I just needed an 10 cent bolt. Not worth it.

De
Review №76

They have stuff no one else caries. Let me finish a project without waiting for a special order.

Ph
Review №77

They have everything and people who know the merchandise and can give you advice. Home Depot or Lowes are not even clise!

Er
Review №78

The best, most knowledgeable, most well- stocked hardware store in Atlanta

Ji
Review №79

Good store....

Na
Review №80

They have everything. While I still Love my Chamblee Ace, these guys were closer to where I was and it blew me away all the stuff they have.

Ro
Review №81

Loved it saw Evander Holyfield there

To
Review №82

This place has everything!

Li
Review №83

Helpful staff. Thanks

Da
Review №84

These guys have everything! Do your self a favor and go here first before the big boxes!

Jo
Review №85

If you are looking for any type of screw bolts or anything of that nature this store is going to have it all and if they do not they will cut it for you great place always go there when I need something specific

la
Review №86

Love this place you can find anything!

Sh
Review №87

They have what other hardware dont. They will get you what you need quickly and accurately.

AJ
Review №88

One of only two or three older Ace stores remaining on north side of Atlanta that carries most of Ace inventory. Can usually find whatever youre looking for here when cant find it elsewhere, and prices always reasonable. Not quite five stars; sometimes crew is a little crusty.

Jo
Review №89

They have a lot of hard-to-find items.

Su
Review №90

This is a gem!!!! No more Lowes or Home Depot in Atlanta for me. General has EVERYTHING you need from making a rare key to a cabinet screw. No more Blue or Orange apron for me! General Hardware is my new store!

W
Review №91

If you cant find it.. Go here... This place Rocks

Ro
Review №92

Personalized friendless like no other place around.

Ja
Review №93

They had every little and big thing great selection

Ra
Review №94

Best place to find what you are looking for

Du
Review №95

Refused a return 1st disappointment in msny years

Ji
Review №96

My experience in ace hardware was terrible, the plumbing area staff doesnt know anything apart it doesnt have any attention to costumers

Ni
Review №97

Feels a bit congested, has lots of stuff though

Ro
Review №98

Should be on a national registry of great hardware stores!

Br
Review №99

Easily the best hardware store in Atlanta.

JL
Review №100

I find all l need!!!!😃😃

Information
18 Photos
100 Comments
4.6 Rating
  • Address:4218 Peachtree Rd NE, Atlanta, GA 30319, United States
  • Site:http://handyacehardware.com/
  • Phone:+1 404-237-5209
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations