Loved our experience. Tony was great and helped us out throughout the purchase process. We love our car!

Sales was great. Go see Kyle everyone, he will do everything for the customer. General Manager Steve is great as well. My second car experience with them. This time I bought a brand new 22 Eclipse Cross. Yes sir!

Tony is a tremendous person and deserves all the credit for this sale. I would highly recommend his services to all of my friends and family. He is truly an asset to this company.

I had a bad experience with this dealership,So I found a car online, and I summitted a request for availability, someone from the dealership called me and confirmed the availability.However we scheduled an appointment to see the car and finish the paperwork.I called the office an hour before I go there since I am travelling 67miles away, the they confirmed that the car still available.I went there and I asked for the person I have the appointment with, they said that person is not there, however I told them that I have an appointment for the car I requested to see.The sales representative came back to me and said THE CAR HAS BEEN SOLD YESTERDAY??I was so mad and I showed her the message that I got from them, and I called an hour before I come in.She said I can show you another trim??Are you kidding me?I came all the way for that particular trim not to see something else!!I left the place and will NEVER EVER going back there again.These people are rude and not respectful.I dont recommend this dealership for anyone.

Walked in and left with my new car😊 had a great experience everyone was so nice and worked with me especially Jason he got it done and did his best to meet my requests would highly recommend to anybody that is searching for a new vehicle to go to coutsey Mitsubishi

Paul was great in checking a=in and in general conversation

Costumer service and part service was outstanding I would go back anytime when I need my car repair. I’m extremely satisfied how they treated me.

If there’s something you need to keep as a man is honesty and keep your word and go beyond of provide a great customer service which I didn’t get from this place, horrible customer service, very disappointed, they took my car that i bought there less than 2 months to fix and coming back with scratch, from sales person (Kyle) to a general manager is not acceptable, they are great to charge you for what you buying but when problems coming they put you in bad situations that you not expecting to get . Your logo is saying you provide high expectations/high quality service which I did not get from this place, not recommended!!! 👎

I went to get an oil changed, I usually do not go here because of how I had been treated in the past. But I thought we’ll I will tried again, but my car is wired with camera thank God. Like I said I went in for an oil change, they asked me if I needed my tired rotate I said no because pride Hyundai had already did that for me, so when they were done, I was told I need two bulbs which cost 5.99 each plus the oil changed. When he was all said and done I was charged 101.97 for oil change and two bulbs. Didn’t make sense to me. While driving my car it began to smoke like fire. And smelled like gasoline leakage. So I got home and open my hood only to find out that the oil lid was wildly open and left on the top of the engine. How careless is that. I’ve suffered in this company hands so much, but this I will fight.

The service team and sales team are extremely nice and polite. Especially Kyle Cunningham, he was very accommodating with some issues I had after purchasing my car. But I do regret buying the car from that dealership, wasn’t cared for. After driving it for awhile, I see the cars true colors.

Went there to have my plate light brackets replaced. Which requires the bumper to be removed. They charged me 2 hours of labor for work that took 38 minutes (I started a timer as soon as my car went into a bay). The rep told me they used 2 technicians to get the job done quicker. So essentially they charged me per technician. Ill never go here again.

This location is fantastic!! All the employees are wonderful and work well together as with the customers! Great experience!

Thanks Kyle Cunningham..I will be definitely send you friends & family !!

Great sales great service I was treated well from the moment I walked in the door I am a woman an being placed with a woman to help me threw the purchase of my first vehicle made me feel all the more comfortable an confident that she was going to do everything she could to help me, and she did, Gina Silva was great I got into my first vehicle there she helped me to get everything done so I was able to drive it home the same day as I came from aways away to looked at the car .This dealership is full of friendliness and people that want to help I highly recommend if your looking to buy a vehicle this place is where u want to go

Gut running service couldnt schedule an appointment if someone showed him how! My wifes car has multiple lights on the dash. I dont feel comfortable with her driving it like that. Guy says its a week to 10 days before he can look at it. Mind you there is 3 cars in the parking lot to get serviced. Buttt he says I can leave it and maybe they can get to it before then.... haha. Place is a joke now. Bought 1 suv from them from when it was brand new. Never again, service department ruined that experience 1 to many times!

I love bringing my car to get serviced at this location. Everyone is super friendly and nice. Thank you!

My saleswoman Gina was excellent. The used car manager not so much. Purchased a 17 Silverado upon buying it noticed the antenna was broken and about 2 weeks after that noticed everyone of my tires had significant dry rot both on the inside and outside of the tires. Took about 3 weeks to get my antenna installed and was informed their was nothing they could do about the tires even though I had purchased the wheel and tire package. The used car manager stated “if it was a deal breaker when you purchased it we would put tires on but because you bought it already there is nothing they could do”. Mind you it was a 40k truck. Never again, if you do decide to attempt to purchase a vehicle make sure you go through it with a fine tooth comb.

The team at the Washington street location are excellent and always helpful and pleasant!!

Everyone was super nice. My experience was great and painless. I would for sure go back in the future!

I have been taking my car to Courtesy Mitsubishi for service since I purchased it 2 years ago.So far its been a good experience from the sales guy through the service Department.Recently, I left my car for a schedule oil change and they called up to tell me that the inspection sticker was due.I knew that you dont need it in the brand new cars until the first 24.000 miles or when the car is 2 years old, whatever comes first.I appreciated that they informed I needed it even though my car has only 15.000 miles because its 2018 model.I really recommend doing business with them.Renzo Mejia

Tony Machado was very attentive and not pushy at all. He was a pleasure to do business with. He didnt sugar coat anything and answered all my question and concerns. If you purchase a car from here ask for Tony

I always have a great experience at this facility! Paul, Elizabeth, Steven and all the staff have always been helpful, respectful and kind!! I actually love the time I spend there because I get to have wonderful conversation after tracking an hour one way to get there. I will not take my car anywhere else! Please thank all the mechanics and all that I have mentioned! Until my next visit be safe and God Bless!

I had previously put a poor rating because I did not hear anything for a little while unbeknownst to me my awesome salesman Tony Machado register my car had me get inspection also got my finance papers fixed and I was able to receive the car that I wanted thank you very much for being patient with me and I appreciate all the hard work and fixing the paperwork to get this deal done thank you again

Excellent service. Called ahead and scheduled a routine service appointment and they got the car in and out quickly. Friendly staff as always - I highly recommend using Courtesy Mitsubishi.

Melissa & Tony were great. Very helpful & got me in my new Outlander same day!

Very satisfied with their services. I didnt have an appt and they took me in and provided all the services that I needed. Highly recommend their services. Thanks

Went there on one Sunday that they were open after Christmas. Didn’t think I would be driving away in the car I was looking at just 2 days later! Kyle did whatever it took to make sure I was in that car. Much appreciated and thank you for your patience! Whenever I need him he answers and responds right back. I will make sure to refer anyone here and see Kyle. Thanks again!! 👍🏻

Great sales staff, Gina was very professional and efficient, I highly recommend this dealership!

Bought a used car from here and included the lifetime oil changes, no complaints a couple years later. Car still runs great. Tony in sales and Paul in service are both great at what they do.

Very courteous and friendly staffThey always make sure they meet my vehicles needsTheir communication is always good and helpfulI recommend their services if you want honest reliable and quality work.

I got my 18 Outlander serviced at Courtesy Mitsubishi today and I have to say I will be buying my next Outlander from them as I purchased elsewhere. Paul and Bill had me laughing at an otherwise uneventful situation. These guys know Mitsubishi they are extremely professional without being to uptight.

As always the staff is very professional and polite. They had me in and out for an oil change in 25 minutes. We love or 2019 Eclipse Cross!

Offer a car if you done have none, into they done with your car, am very pleased for the attention and the courtesy that you guys gave me since I bought my car, very friendly and work very fast. Thanks see you in couple of months

Great selection after an accident I was in need of a new car they were able to help me find a beautiful outlander with a payment that I am able to afford

They all go above & beyond what’s required & expected. I have used them numerous times & the consistentcy of their great service, helpfulness & cheerful attitude is commendable! I feel very well taken care of & trust their expertise.

Great Place, Ill be back.

Excellent expe5fast and smooth buying, Tony Machado was my salesman and he was absolutely fantastic, he went above and beyond his expertise. I would reccomend him to anyone who wants to buy a viechle. Saw the truck on the website two days later I have the viechle. I definitely give them a five star. Thank you again.

We went to Courtesy Mitsubishi to browse there selection of cars. We weren’t sure what we wanted and never even considered a Mitsubishi. Frank met us when we arrived and worked with us throughout the day listening to our every need, want and concern. He was very patient and made sure when we left, almost 7 hours later, we were happy. Paul in finance worked hard as well to make sure we got they best price on our loan and had comfortable payments. They make you feel like you are the only person that matters. There was no worries, no concerns and most of all no Pressure! I will recommend Courtesy to everyone I know. I will continue to go there for all my needs! Thank you Courtesy for being Awesome!

Kind, courteous, and respectful towards me and my mother. They treated us like more than just another pair of customers and they tried their hardest to get me into a car that would fit my budget.

I can’t say enough about Courtesy Mitsubishi. Kyle made the whole process seamless. After my initial inquiry, we set up an appointment for the next day. Drove from over an hour away and was early to my appointment. They fit me in right away. The rest was easy. From test drive to financing everything went quickly. Car couldn’t be insured that day because my insurance company had limited hours on a Saturday but Kyle took care of it all Monday morning and delivered the car to me without hesitation. I highly recommend them. I’m so happy with my Outlander!

Quickly serviced. Friendly staff! Keep up the good work!

Its always a pleasure experience .From sales to service . Thank you

I have owned two vehicles from Courtesy Mitsubishi and feel it is a very good dealership and I have been happy with my sales man in finance person also the service is great when I have I have my vehicle serviced I am very pleased

I had an excellent experience here at Courtesy Mitsubishi! Tom was amazing to work with. Very knowledgeable, professional, responsive and helpful in all aspects of the car buying process. I highly recommend asking for Tom for your stress free and comfortable car buying experience. Thank you again to the courtesy team!

We love Paul and the whole service department. We would never take our vehicles anywhere else.

I love the people in the office, Paul and the other Guy are always fun to talk to.

I am so happy with my Nissan Versa! Tony Machado was so kind and patient. Everyone worked together to get me into a car i could afford. The service department is excellent. I highly recommend Courtesy Mitsubishi!

Its comical to me that their name includes the word Courtesy... they would better be described with many Four letter adjectives. They reel you in with false pricing (Cars.com advertised one price, once you get to the dealer they say oh that price is after a 2,000 down payment) its pretty unbelievable the shamelessness they exhibit. After we drove an hour there, found out the change in price, we went home. They called us that night and asked us to come back and gave a better price ($250+ the advertised price). Buyer beware, once you sign the papers, they offer no COURTESY. They dont communicate, return calls, completely avoid following through on promises, and call you unappreciative for the car they gave you. Dont do business with them, save your sanity.

Service department is great.The Service Manager always has a friendly yet professional manner. Work needing to be done and work coming up for service is always pointed out without pressure. Service is always done in a timely manner.

I wasnt expecting much with my credit, but the team helped me out and got me into the car I wanted. Gina was fantastic in assisting and making sure everything was in working order, including reaching out to me for any assistance. I recommend trying Courtesy out if youre in the market for a new car.

I went to Courtesy to browse their selection and Gina was very kind and patient with me (as well as blunt about the prices of the added tax, etc, which is always appreciated). I ended up going with a different dealership, but she was also completely understanding of this and I would recommend her for all your car sale needs!

I got a major flat tire right in front of this Mitsubishi service center last week. I walked over and asked if someone could please help me put on my full sized spare. Without hesitation they brought my car in, changed out the flat tire, and I was out in around 10 minutes. They didnt charge me a thing either, were just happy to help me out. I really appreciated their kindness and service when I was in a jam!

It was my first time to the service center and I was only there for a Rhode island inspection. I can say one thing, theres service desk manager, Paul, is an absolute charm of a customer service rep... He is awesome and very courteous. If only other customer service reps could use his technique as a model, it would be a much happier world.

General Manager Steve Silva and Salesman Tony Machado Are There To Help With Any Questions About My Recently Purchased Car! A Plus Car Dealership is Courtesy Mitsubishi!

Great service, speedy and thorough!

Awesome Awesome place to go and by a nice car with low mileage on a challenge credit 👏 👍 walked in and got approved and drove out of there with nice 🚗 same day love it.thanks to Tom J very professional and about his business he made sure I drove out of there a happy camper 😊

The sales lady and manager were more than helpful and very friendly.

Had a very pleasant no pressure to buy purchasing experience. I would highly recommend speaking with Kyle. He was thorough and courteous. My vehicle had to have minor work done and they came and picked up my vehicle and gave me a car to drive all after the purchase.

Great experience as always! The service center is very well managed and friendly

The people were very helpful in a had very nice selection of cars

They have made car buying and maintaining the easiest i have dealt with in a long time. The sales staff was wonderful and the Service department is amazing, always very accommodating, available, and handle any issues quick and efficiently. Very wonderful environment, every time i am in there for a oil change its a great experience. Will keep going to them

As always A+++ service - would not trust anyone else working on my car.Paul is an absolute pleasure to talk to.Steve is a superb mechanic with a motorhead passion for his work.Highly recommended!!

Friendly staff!

They are excellent, Paul in the service department was amazing. I would highly recommend them.

Bought another car from them Miguel and viviana and Paul in finance are awesome they made it so easy and even with my anxiety they made it easy

I purchased a Brand New 2020 Outlander. Sales and Financing was easy they were great!

My salesman Alex was great! He was helpful and knowledgeable. Courtesy has excellent service and I would recommend this dealership to anyone looking for a quality car at a fair price.

Buyers beware of shady tactics. Be very careful when making a purchase from this dealership. Do not believe anything they tell you on the phone or in person. An agreement and a signed contract does not mean anything to them. Days after an agreement was signed they called to notified me that they made a mistake and would not honor their agreement due to a pricing error. Do not trust Frank or any other sales manager. They are unprofessional and provide terrible costumer service. Please take your business somewhere else and do not be fooled by these scam artists

Great service and snacks too. Cant beat that !!

I purchased a Platinum Plan with Courtesy Hyundai 8 years ago upon financing a car. Once that dealership closed it was transferred to Greico Hyundai of Johnston. They serviced my car their honoring the same Plan. Then it was later told that Courtesy Mitsubishi would be honoring them. I go their today to be told I never actually had this plan to begin with. It was know called an Extended Warranty Plan. Unfortunately for me I have no paperwork yet to proof this. Word of advise to all make sure you paperwork is in order if you decide to deal with these Dealerships. Keep everything in a folder or something separate to confirm your coverage. Never feels good when you have been played. Lesson learned.

Can I give 10 stars?? Kyle and Al were great! I went in for a test drive and left with a new Outlander Sport. They were friendly and took care of every little detail. Even calling my insurance company to add the new vehicle to my policy. I would highly recommend this dealership. Quality service on all levels.

Excellent service department. The employees are very pleasant. I have had my car serviced here since it opened and have never had any problems or complaints!

The salesman who helped me was Kyle. He was absolutely fantastic!! No pressure to buy, walked me through every step of the process, made sure that when we got the approval from the bank before I signed paperwork I was still okay with everything. Super nice people over there and the finance manager Al was great and really helped me out to get my new 2018 Mitsubishi Mirage G4. Only had it on the road a couple of hours but its great. They are all lovely and wonderful people. The salesman Barney wasnt even my sales guy and he helped me out setting up my phone to the dash and helped with the application set up as well, my phone was acting funky at first. Over all very very impressed with the service at Courtesy Mitsubishi.

All nice people thanks Mitsubishi

Excellent service department very customer service friendly. Great service technicians and always happy with the work that is done on my vehicle.

Horrible dealership they act very rude and don’t wanna help anyone

Everyone is always very helpful and knowledgeable and fair

I went earlier this evening with my friend to look at cars, and we dealt with Barbara. She wasn’t very personable and actually was pretty rude the way she said things. Also, when she came back to tell my friend she was approved and what the monthly payment would be, I then asked her what the interest rate was and she tells me “i don’t know what the interest rate would be and that isn’t information that I can discuss with you.” All around it was a horrible sales experience and my friend will not be buying a car from there. Note to dealership: if you are going to hire people from an independent contractor, atleast talk to them and make sure they have manners.

I definitely had a great first time experience buying my first car an Tony an Paul were so great to me thanks to the both of them

Watch out for their shady tactics. They will tell you what you want to hear and then completely go back on their word once they get you in there. We spotted a car we were interested in online. In their online fine print they state *ONLINE PRICE REFLECTS A $2000 MINIMUM TRADE IN VALUE* at the very bottom. I call to see if $2000 is their minimum trade in offer (there are some dealerships that offer push pull or tow $2000 minimum, the way their fine print was worded I thought this was the case, I was wrong) the lady I spoke with explained they might not give me exactly $2000 but they can do a blind trade appraisal and give me an offer without seeing said vehicle. Go thru with the blind trade appraisal I said all I’m looking for is to get that internet price listed. She tells me “Good News! They will give you $2000 for your vehicle!” I said on the phone I just want to be sure because we are coming a very long way and have to tow the vehicle, and that the internet price was the top of our budget. She says yes that’s their offer. Great. I ask to put a deposit down on the car, as I explain once again I am coming from very far away I want to be sure it’s there when we get there. She says the minimum deposit is $500. I say ok and give her my card information. She runs my card without even CHECKING TO SEE IF THE VEHICLE IS THERE. I then schedule to have our vehicle towed 88 MILES to the dealership. Pay for a babysitter to watch my 2 & 3 yr old. About to leave and get a call from same lady, “oh so & so didnt talk to you? We made a mistake the vehicle is at another dealership getting maintenance done and won’t be ready for 3-4 days at the latest.” What did I pay a deposit for? Now my vehicle is already being towed on the way and my entire day gets messed up. We ended up figuring out that we would go there and do the paperwork and they would deliver the new vehicle to us when it was ready (honestly the least they could do they dropped the ball big time with the whole deposit situation). We got there and had to ask to at least go SEE the vehicle but they wanted us to buy it without test driving it. We sit down to talk numbers. Now my vehicle made it there well before us so they combed it thru and went back and low balled me on their trade in offer. $1,000. I was so upset at this point because 1) the vehicle we want to buy ISNT EVEN HERE and we’re supposed to just buy it off of good faith and 2) I drove 88 miles and double checked with the internet sales lady that $2000 was going to be the trade in offer!!! How shady and wrong of them to get us to come all the way their and then go back on their word. Spent an hour and a half haggling and got their offer up to $1500 and that just wasn’t cutting it. We came there FOR the internet price. We left and they gave us the weekend to think about it. We ended up finding the same exact vehicle somewhere else a year newer, only 5,000mi more, and $3500 less. If they were PROFESSIONAL with the deposit, and honest about the trade in they would’ve made a sale that day. But God works in mysterious way and led us to an even better deal so thanks!!!!

Be skeptical. The epitome of a used car dealership. If youre looking for transparency and honesty, look elsewhere. Besides not keeping ANY promises, their employees flood this review system with 5* reviews to keep their reputation. Pathetic operation.

Service department is great. Friendly, efficient, and knowledgeable.

Brought car in because of squealing noise coming from back tire area. They replaced Bearing and drum. Had to return car a week later because noise was still happening. Now they said rotors and breaks needed to be replaced even though the told me the week before the breaks were fine and had 80% life left. $465 dollars later I was told the noise was absolutely fixed. Well I didn’t even get out of the parking lot before car was squealing like a stuck pig. How the mechanic didn’t hear it is beyond comprehension. So now I’m still without a car while I wait for them to fix mine for the third time. Can’t wait to see how much this is going to cost me. Btw can u reimburse me the money I paid for the breaks and rotors because obviously they were not the problem!

Do yourself a big favor. Stay far away from this dealership. They will lie to you and cheat you. I was told by my salesman that I had free oil changes and tire rotation for life. Because he lied to me about my payment only after I gave a non refundable deposit. To only find on my 3rd oil change that I was lied to by my salesman. And was told I dont have it. I have been coming here for 3 different cars now. And was treated like I was garbage. Disgusting treatment. Never again.

Awesome guy, Tom Kaizer. Was a human being, not a high pressure salesman. I am going back!!!

I dealt with Tony and he made the process super easy for me. He was honest and funny. I’m happy I did business with him. I love my 2014 Outlander Sport! 😍😍

Thank you Steve and Paul for all your help with my car.

I had the best experience here! Kyle was such a fantastic person to work with! He was knowledgeable and vert helpful! Al was also the best! If you want honest people come here!!! Thank you for everything!!

Service was excellent!....service coordinator was courteous and friendly.

Customer service goes out the door as soon as they get their payment, they are the 90s styles sales person promise you everything under the sun but dont deliver... I purchase lots of cars in my life and I thought those days were over. I would definitely not recommend

Courtesy Mitsubishi has been the best dealership I have been to. They are willing to help anyone and get you into the car you like I would recommend everyone if they are looking to get into a Car to come here . I had great experience with Tony he kept communication through out the process !

My winterization special was scheduled and completed with sensitivity to my travel from Cranston, and the diagnostic was clearly explained by my name sack, PAUL.SOMEDAY I WILL TRY TO RENEGOTIATE $$$$$$.

The sales department will do everything in their power to get you an affordable car that meets your needs and expectations at an affordable price. My experience was handled efficiently and effectively. Not to mention Courtesy.

Great service and amazing customer service. Paul is great in service very helpful

Great service!

Visit was very good, Aaron was great, enjoyed working with him, honest and up front, would buy another car from him.

Nice people. I expect to go back with wife to test drive suv.

First class service. Any problem I have and one I was not aware, theu catch and correct. Keep up the good work!

Barney was awesome. Product knowledge, great listener, got me a great deal. He made the buying process fun. I highly recommend to see him.

Paul the front desk manager at Mitsubishi service is very polite.The mechanics are hard workersMy favorite is Steve.and Mr.Bill BrownAlways ready to go an extra mile to be sure that you have a good experience when they are doing any work on the cars.Since Paul got there many of the previos customers are coming back.I am one of them.