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Jay Motor Group Inc.
1856 County St, Attleboro, MA 02703, United States
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Jay Motor Group Inc.
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dr
Review №1

Great dealership with friendly staff. Both owner and wife were very upfront and honest. Explained everything about the vehicle, what parts were recently replaced and how they warranty the car for 30days. Went over all the stipulations of the warranty, which was very fair for a small business. They were also very flexible, were able to accommodate my busy work schedule. Great place and would buy from the again and recommend to friends.

Ju
Review №2

Went to go look at a car and wasn’t even heard when trying to reduce the price of a 20 year old car with a leaking oil/transmission pan, rust on the frame, and a clicking sound coming from the engine. Saying that because it has low mileage that it’s worth way more than what they’re posting it for. Definitely wouldn’t recommend coming here if you’re looking to negotiate. The woman also said for us to not trust Kelly blue book which is the shadiest thing I’ve ever heard

Ja
Review №3

I bought my 2004 Ford Explorer from Rachel. she is by far the greatest person I have bought cars from she’s honest straightforward don’t beat around the bush great cars at good prices. I have not had to do any work on my truck for two year with exception of basic maintenance best place to get a good used car at a great price highly recommended to buy cars from Rachel u won’t be disappointed thank you Rachel I definitely will buy from her again

Th
Review №4

So my 18 year old son was looking for his favorite car, Lincoln Towncar. He looked at a lot of ads & called a few auto dealers.. From the 1st call, too buying the car & fixing something with car-Jays Auto Group was absolutely the best buying experience i ever witnessed!! They hooked my son,as a forever customer!! Thank you Jays Auto Group for taking care of my son & going a lil extra!!!! You Guys & Gals are Awesome!!!!!!

MA
Review №5

I just recently bought a truck from them. Rachel and her husband own this business and they were very honest, professional and helpful. It was a seamless transaction. I highly recommend this place if you are looking a used vehicle.

Ju
Review №6

My son recently bought his first car at the Jay Motor. I just have to say that I am giving a 1 star to the costumer service because there is NO option to give a ZERO. We will NEVER go back. The lady that runs this business needs to take classes in how to deal with clients.

I
Review №7

Had a great experience buying from Jay Motor Group. Its a small business owned by an honest couple. I found them online through Car Gurus - had been looking for a new car for a few weeks. Was able to take the SUV I was interested in for a test drive without supervision. Its nice to have that level of trust. The prices are reasonable and affordable. I got my SUV for $600 less than the average private party price and $1500 less than the highest private price according to Kelley Blue Book. It was well within my budget. They offered to perform maintenance on the car in the future for a reduced price, and took care of the inspection and registration for a small fee. I even got a handwritten Thank You card mailed to my house after purchase! They provide a 30-day warranty. Ive had one minor issue with my SUV so I will be bringing it back to be looked at but I trust theyll take care of it.Honestly, anyone whos had a bad experience with JMG most likely came in with a bad attitude.

Ke
Review №8

Very disappointed in this place! I called to make an appointment to look at a car to buy the person that picked up said their appointment only and that they have a doctors appointment and are not available till 2:30. So I made an appointment for 2:30 I walk on the lot at 2:30 on the DOT and a womanc out to tell me oh youre here for the Mercedes right I was like yes .Oh Im sorry someones inside the office right now buying it!! You made appointment with me you said you were not available till 2:30 but yet youre inside already doing paperwork for the car at 2:30 terrible for business! If the right information was given I would have put a deposit on it on the phone. Extremely disappointed!!

De
Review №9

Always a great car buying experience. My sister purchased her used car here two years ago, and now Ive finally bought a car for myself. There were a few bumps in the road with getting all the information for registration, but Rachael made sure that me and Mr. Midnight (my Chevy Cobalt) were together at last.

Si
Review №10

Great dealer. Honest I went to see a different car but ended buying different car for my son that the dealer said would be better for him We test drove the car no pressure sales I was treated like family from start to finish ended up buying the car 100% warranty and car is awesome All paper work done correct and keys in hand in less time then expected thank you so much for a great car buying experience 5 STARS. Even got my sales lady a coffee when I picked up the car 🚗 I was so impressed

Je
Review №11

Okay so I can’t went here in 2018 with my grandfather and I purchased a 2006 Mazda 6 and let me tell you it’s about to be 2 years later and haven’t needed any major work at all it is amazing was recently hit by a drunk driver and car was totaled but I will definitely buy my replacement car here soon!!

Ju
Review №12

Great team at Jays Motor Group. Easy to deal with, not pushy at all and very accommodating and understanding. I bought a truck a few weeks back that was ready to work the same day of purchase. Great truck, great price and i would gladly purchase from them again. I definitely know where ill be sending friends and family that are in need of a vehicle. Thanks JMG, look forward to buying from you guys again!

An
Review №13

So I hope this experience nullifies any of the other negative reviews. So I went to Jay Motor Group with my daughter to purchase her first car and I dealt with both Rachel (the lovely women who answers the phone and does all the paperwork) and her husband. All I can say is trustworthy people with old school morals which I appreciate so much. Not only did they deliver on their promise to get us the car but they went over and above our expectations by fixing safety issues with the car and even giving us new tires! I HIGHLY HIGHLY recommend them. 10 stars if I could ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Ja
Review №14

This was the nicest and fastest Ive ever purchased a vehicle. Im so happy to have gone here. They are super nice and I was able to chat with them while my vehicle was getting an inspection. Amazing people amazing buissnes go here.

Xa
Review №15

I got exactly what i wanted!! Thorough explanation and professional service. I was sceptical from buying from ANY dealer but theowners did phanominal with insuring i was getting what i wanted. Thank you so much for my dream car!

An
Review №16

BEST PLACE EVER for a used car - I love my reliable fantastic car - Rachel and her husband are awesome people - they help you in any way they can - You HAVE to buy a car from them, you wont be disappointed! I am referring everyone there, Thanks Rachel! I appreciate all you do!

Od
Review №17

Horrible. Got a passing inspection sticker by them illegally brought it to 2 other mechanics afterward and they said it should have never ever passed inspection because it was extremely unsafe. We were refused when asked to return the car back to them for our money back car was junked within 2 months

Ma
Review №18

WOW! I love doing business with people who are honest, and sell quality vehicles. Thats what JMG is all about. My family is happy with our Santa Fe and appreciate the follow up card in the mail saying thank you. CLASS ACT!Carey familyPlainville

El
Review №19

Best place to buy your next used vehicle honest people and great deals you wont be sorry you went there

Ca
Review №20

Im looking for another vehicle and my Cousin bought a couple of vehicles from Mark the owner. There was a variety of trucks and cars. I will return and spend more time looking. I think I will find what I am looking for.

Ha
Review №21

Car buying is never usually a fun occasion. Rachel at Jay Motor Group definitely made the experience feel like a breeze even though we ran into a couple problems along the way. None of them were her fault, yet she fixed them and ensured that I didn’t have to stress about anything throughout my experience with her. She worked with me and for me and in the end everything worked out!

Je
Review №22

Best place to buy a car .they make it so easy with doing all the paper work for you

Go
Review №23

I recently just purchased a used car from the dealership and they delivered everything that they said they would. Their customer service was excellent. Their appreciation for business was outstanding, and I would give them five stars. I would definitely recommend us to friends, and I hope them I wish them the best success.

Em
Review №24

Sold my husband a terrible car that was in the shop every weekend since we bought it, the thing totally died within a month and they’re not offering any help. Don’t buy from these people it’s a total scam!!

Mi
Review №25

I feel like Family when I go here.I appreciate the honesty and being taken care of, the only auto place I actually know that will go out of there way to do whatever is necessary to make the customer happy and get them Driving ASAP! They move fast and efficiently, I wouldnt even think about going anywhere else.. Thanks again! Craig and everyone at Jay Motor!! You have to be doing something right If I have bought three cars from you :0) Would recommend everyone to get there cars here!

Ca
Review №26

I bought a 2005 GMC Envoy from Jay Motor Group back in April, right before inspection it decided to throw an EVAP issue. They took every measure needed to make sure the vehicle passed inspection at their time and cost!!! I would highly recommend! Honest, reliable, up front, and always there for any questions or concerns!

Cr
Review №27

I have done business with the owner (Craig) of Jay Motor Group for many years and have purchased a few cars from him. If The way he has treated myself, friends and family is any indication of what you can expect from his new dealership then you will be hard pressed to find a better place to buy your next used car! I refer everyone in my circle to him and will continue to do so for years to come. Congrats Craig!! Keep up the good work!

jo
Review №28

Great experience! Great people! I highly recommend jay motor group if your looking for an inexpensive vehicle quick with no hassles!

Su
Review №29

Jay motors is a small businessLast week i purchased a 2005 chevy malibu great used car i will be a forever customer.Rachel is very attentive to her consumers she makes sure your needs are made easy to buy a car thank you so much.

Ch
Review №30

Love my Honda that i purchased from Craig! It was an easy process! Craig got a bank to finance me even with my really bad credit history! He did everything for me. If your looking for a car and want an honest place to go then see Craig at Jay Motor Group! I highly recommend them!

Ch
Review №31

Everyone was very nice and helpful with the purchase of my car i would go back again they took very good care of me

Na
Review №32

This place is great for used cars family friendly an great service will buy here again reasonably priced thank you.

ja
Review №33

Bought my first car under ten years old from this place, had an amazing experience! Great selection and they really work with you in order to find the car you want!

Dr
Review №34

I bought a car from this place about 16 years ago and I think it was a different owner at that time. Anyway, I went back with my daughter whom needed a car and she purchased a decent car for the money and her needs. Hopefully, the car will last her a couple of years. Buying from this place was a no pressure and easy going event.I will update the review within 3-4 weeks.Update: A few things were acting up. The car was brought back to them. They were very eager to help out and to our surprise there was no charge when the car was picked up. When and if I need a cheap car again, I will go here first and see what I can get!!!

Li
Review №35

Purchased a 2003 impala from them back in November. Do not let them take your car to get inspected. They were very adamant of getting it inspected where they wanted. I had an issue with the inspection place they passed my car when it shouldnt have passed for a parking brake. The dealer corrected the issue but made a stink with me when I had addressed it with the inspection station. Only reason Im giving two stars is because the problems Ive had I can fix myself. They keep telling me they will call me and I havent gotten a call. My radiator went ($500) and they told me they would fix my sunroof when the weather was nicer. Looks like i will be replacing it myself because I will not be bringing my car back to them. Lost what could have been a repeat customer.

Fa
Review №36

I bought a car from them a 2003 Hyundai Sonata. When I bought the car it had minor issues such as the a/c and such. When I bought it I brought it to a mechanic because this was my first car. The mechanic was disgusted by the bottom and said all the lines were rotted out and would not work on it. I brought it back and they said they fixed it promising that they would never sell a 16 year old new driver a car that would break down. Come to find out at my next oil change that I needed a new car immediately because the entire bottom of my car was rotted out and there was more than 8,000$ worth of work to be done on it. I would not recommend these people to anyone. They are scam artists looking for a quick dollar. Be safe because they will sell you anything they can make money off of.

ri
Review №37

THESE PEOPLE ARE TERRIBLE. THE OWNERS WIFE LOOKS LIKE SHE SMOKES CRACK, ALL WRINKLED FACE PERSON. VERY RUDE ONLY PERSON THAT WAS NICE WAS THE MECHANIC NOT THE HUSBAND. AND THIS REVIEW HAS NOTHING TO DO WITH THE PRICE OF THE CAR BEING HIGH OR ANYTHING THE CUSTOMER SERVICE WAS JUST TERRIBLE. GO SEE FOR YOUR SELF HOW THEY WILL TREAT YOU. I LOOKED AT THESE REVIEWS AND THOUGHT I WOULD GET A NICE CARING SERVICE. I WENT TO THEM AND WAS COMPLETELY WRONG.

Sc
Review №38

Great place to by a car will be back

Ch
Review №39

No thank u!! Breached there 30 day contractn all!! 3 days after buying the car which they got inspe ted transmisaion was leaking had to pay 450 alse where to get it fixes bc they refused too!! Thank goodness i have all the paperwork n proof n where it was inspected as well!!!

Mr
Review №40

Friendly atmosphere. Very pleasant staff, and I love my Dodge Caliber. ☺

Sc
Review №41

Best car place for great prices no hassle

Co
Review №42

If i could give zero stars I would this place is horrible. The lady who was working there seemed as thought she was strung out. I say with her for about an hour talking about a Monte Carlo I saw online an really really wanted so after talkimg about everything ahe had us take it for a test drive me an my 7 year old daughter were in love. We went back and tried to nogotiate a price but she kept saying she was firm on the price. We went outside and i talked to my mother an my mother went back in with all the money to buy the car. And then she said oh Im sorry the car sold yesterday. Really what the heck. And u just decided not to tell me this the whole time I was there. I was devastated I us . My heart set I wish she would have just told me the car was sold when I first went in asking about it.Also the check engine light was on and they cleared it while i was there an said it was nothing. This place is very sketchy. And a waste of time.I also have a friend who bought a car there an 4 months later her breaks went and some other things she called th em for help they pretty much told her to go screw herself. There just not good people.

Na
Review №43

Bought a vehicle with only 70k miles so it had a 2500mi/60day limited warranty. Like clockwork, after 2900 miles had been put on the car, the block cracked and entire engine had to be replaced. Water pump also went after 2600 miles had been put on.

Fr
Review №44

Purchased a car from them. No sales pressure. They have a pleasant staff.

Jo
Review №45

I had a bad experience with an employee/owner not sure so i emailed about the car in hopes of getting in touch with someone else. Instead i received an email from the person and was blamed for her not being clear about where the car was/when it would be back.

Ta
Review №46

Would not recommend this dealership

Br
Review №47

Bought 2004 jeep

Go
Review №48

Great company

Information
21 Photos
48 Comments
3.9 Rating
  • Address:1856 County St, Attleboro, MA 02703, United States
  • Site:http://jayusedcars.com/
  • Phone:+1 508-639-5402
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Buys used goods:Yes
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