user
Our Garage Auto Repair
586 Hanover Way, Aurora, CO 80010, United States
Appearance
Our Garage Auto Repair
Comments
As
Review №1

Absolutely fantastic people Sheila and her group of mechanics are worth the talk they work with you to find whats wrong with your car and work to make sure that you make the right decisions and getting your car repaired I dont feel worried about being swindled when Im in the shop. Im not worried that I havent gotten all the data and Im not worried that Im being overcharged. They take good care of my cars when I take him into the shop.

Be
Review №2

In the beginning my hubby was the one who originally found this place. I had the pleasure of speaking to them on the phone as they explained thoroughly what was wrong, what they fixed and how much it was. Both of us were extremely pleased not only with their customer service but the service they did on our car. Thank you so much for all your help! We highly recommend this place to anyone needing work on their vehicle.

je
Review №3

My whole family goes to them, for 10+ yrs and they are honest and do a great job

An
Review №4

Highest quality of mechanical work for a reasonable price. Entire staff very customer service oriented. Full and clear explanation of every part of the work that needs to be done on your car

Ch
Review №5

These guys dont charge you a arm and a leg. I will be using them in the future for my mechanical needs Im for sure of that.

Pi
Review №6

1st impressions are forever lasting. Great prices, trusting and honest employees. I definitely will return.

da
Review №7

This auto shop is seriously one of the best in service! Ive been a customer for over a decade and I truly trust the work and the people.I had an oil change on my last visit. After driving ita bit, I noticed that they made some minor adjustments to ensure my driving experience continues to be a good one.Our Garage takes care of both cars and people.

Er
Review №8

Trisha was so friendly, helpful, and trustworthy. She went above and beyond, calling to alert me that I had left my trunk open (whoops) & showing me the list of previous repairs my used car had seen. The service was affordable & well done. I’m so glad to have found this business!

Ma
Review №9

Echoing what other reviewers have said, Our Garage offers professional service in the shop and at the front desk, at a competitive price.It is the only auto shop Ive ever been to in 19 years of driving where I feel like Im being told the straight story 100% of the time. They tell you when you NEED a service done, when it could go either way, and when youre probably okay holding off for awhile...top auto shop Ive ever been to in terms of HONESTY. And they take the time to explain some of the repairs better than other shops Ive been to.I have several AAA approved auto shops within 15 minutes of my house, but I drive 75 minutes to Our Garage because of how much I like and trust them.

Ja
Review №10

Trisha always takes great care of our trucks and is very patient with my explanations and requests for mechanical work, 100% recommend it to anyone who wants a good shop that wont overcharge or take advantage of you

Da
Review №11

I will honestly NEVER go to another mechanic after sending my 91 Ford Bronco here. Many mechanics wont work on her because shes so old, but Our Garage took her in no problem. Trisha at the front desk is super friendly and professional. The do excellent work with such care for your vehicle. They fixed my headlamps turn signal thermostat and even finally got me air conditioning, I definitely highly recommend this place and give it 10 Stars!

G
Review №12

On a Friday afternoon I came to Our Garage and asked if they could look at my 2007 Jeep as it was driving odd and making noises. In short order I was told (after they drove my Jeep) that it was safe to drive, I was told what the problem was, what the cost would be and that it could be repaired first thing Monday -- and they would shuttle me home and back while repairs were in process.Everything they said and did was spot on. Coy, and Trish were fabulous.I feel confident that I will be returning.

SU
Review №13

After this repair was done, my husband dropped me off so I could pick up the car and run errands. He forgot I wasnt coming home and drove back to the garage to see if he could find me. He explained what had happened when I finally got home. Trisha called me to make sure I was OK. I have used Our Garage for almost 35 years (for my MGB, MGTD and Montero). They truly care about their customers. Love them!!! Only garage I will ever use SO that means Coy cannot retire!

Jo
Review №14

These guys are great, no BS just prompt professional service at a competitive price. Tricia was very friendly and knowledgeable! Would highly recommend!

Ro
Review №15

Thanks for all you do. The staff is very professional and honest when discussing repairs. Very trustworthy and quality service provided each time I visit. The environment is warm and friendly. I understand better now, why it is referred to as Our Garage. Thanks Trish!

Ch
Review №16

Quick, friendly, knowledgeable, and quality work. Thank you so much!

Ju
Review №17

Very friendly staff. Thank you Tricia for all your help with my HHR.

Sh
Review №18

Some of the friendliest customer service Ive experienced at any auto shop, plus they got my car running again for $100 cheaper than what I was quoted for at a different shop. Will definitely be returning for any future needs!

Br
Review №19

I have been going to our garage for 3 years now exclusively. They have excellent service, are friendly, and I completely trust them. If you are tired of chain mechanics, like I was, give Our Garage a shot. Trish has always been so helpful and I appreciate the entire team!

bu
Review №20

Technical expertise, fair prices with no hidden fees, and exemplary customer service.

Pa
Review №21

Great mechanics! Diagnosed the problem when dealership couldnt

Ba
Review №22

They dont install brand new customer parts. So dont waste your time if you have searched the internet to find the RIGHT part for your car and need somebody to install it. They dont.

se
Review №23

Professional service with that human touch you dont find in the chain repair shops.

Ro
Review №24

Took my Corvette in for an alignment after purchasing it since I felt it pull a bit at higher speeds when I got it back it felt like it was aligned perfectly. Thanks so much to Trisha and Rick for the awesome alignment.

Da
Review №25

I asked them to fix something, a different part broke while they were doing that and expected me to pay for it.

Re
Review №26

This is my go to auto shop. Coy can work on any vehicle. I have been using Our Garage for over 15 years maybe 20.

Ro
Review №27

Always good quality service!

An
Review №28

Let me tell you about this place first off my car was taken to them ummm may end of may and it was really messed up they fixed it in one day and then did some extra work. I did not have any contact with them my boyfriend actually took it in this time. then on 9.22.16 I took a chance again and called to set a appt for a diagnostic test for coolant flush ect. so first of trisha is the first person you see they have a small lobby but she makes it feel like its the biggest place in the world she was very polite and and knowlegeable about certain things about a car. They took my car and again had it fixed in one day the price here is so freaking reasonable that i paid it right away. THEN THEN ON 9.27.16 she called me to ask me how MY freaking car was running i was unable to answer because i was at work but when i tell you this place is awesome customer service is awesom I will be taking my car here from now on to get everything fixed that is needed thanks so much

Br
Review №29

Coy is an amazing mechanic, honest, and all around nice guy

Aa
Review №30

Reliable, honest service.

Ae
Review №31

Thank you guys for everything you have done

Information
4 Photos
31 Comments
4.8 Rating
  • Address:586 Hanover Way, Aurora, CO 80010, United States
  • Site:http://ourgarageonline.com/
  • Phone:+1 303-360-5151
Categories
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations