This place is amazing! I had a brake failure in the middle of driving back home, and I did not know what was wrong with my vehicle. Brake fluid just completely leaked out. I was looking for places near me that could help me with my issue, and a lot of places were giving me excuses about how they could not help. However, Honest-1 Auto Care was the only place that was willing to help me, and after scheduling an appointment, my vehicle works perfectly fine! I am super happy to know that a place like this exists, and I give all the credit to the people that helped me, which is Charlie, the one who is in the front of the desk, and Karen, who is the owner. They even gave me a complementary bag of chips and an extra $5 off for joining their rewards membership. I recommend everyone to take their car troubles here and they will fix it! Best mechanics in Aurora, Illinois.

I’ve been a loyal customer for years and had all my cars service at this business and had no issue or problems with the work on my cars until I took my van for a thermostat replacement I had call prior to see how much it would cost to do the repair and I believe it was Charlie who told me it will cost over $400 which I believe it was to much so I called around to other shops to get estimates and there prices were between $150 and $250 and the only reason I decided to take it here was because it started to leak the antifreeze and I was in a bind so they look at it and told me it needed a new intake manifold so I agreed to the job, so I went to pick it up yesterday and Charlie told me that everything was running smoothly and I wouldn’t have any problems with it . When I went out this morning to heat up the car the blower wasn’t working which it was before I took it back to the shop and explained my situation with Charlie. He had the technician who worked on it and couldn’t find the problem, so when I was waiting for a answer Charlie seemed to be implying that what I was saying wasn’t true so apparently they found the problem which was a faulty wire. I have spent a lot of money for this issue and to be given attitude from this person name Charlie it was much better when the candy man Mr candilaria was working here. So I have decided to take my business elsewhere

Upscale Excellent professional Auto Service Center for street-side cost. Highly Recommended.

I have used Honest 1 Auto Care twice in the past year for various repairs to my daughters cars. Both times, they have gone out of their way to go above and beyond my expectations. High quality work and tremendous integrity. Charlie helped me out most recently and was amazing. Couldnt ask for a better place to service or repair your car. Cards sent from the owner is a really nice, refreshing touch.Jeffrey Camera

Service was great. Very impressed how professional they are. Great diagnostic report. Have a couple issues to keep an eye on.Will recommend them to family and friends.

One of the nicest experience I have had at an auto care shop.We received a reminder of our upcoming service appointment. The staff was extremely friendly and professional. The work was done on time. We received a very comprehensive vehicle inspection report. They are very friendly, very honest, and we will be taking our vehicles to Honest-1 Auto Care for all our future needs and have recommended them to all of our friends and family. We very VERY happy with the service that was provided.

Honest efficient and quick response. Would recommend them to anyone. I live in St. Louis but visit Chicago often so try to get all my carmaintenance done here. Excellent service.

Service here is always top-notch. Every employee is friendly, knowledgeable and they take great care of our vehicles. Been coming here for years and am always pleased .

Really had a great experience and it’s more affordable than what the dealers charge. The technician was very honest in providing their opinion about the service. I will definitely go again

Had my timing chain done on my 2010 camaro at 96000 Miles, I choose this shop due to the great online reviews I read. It was a big job and costly but to me was well worth it . After job was done, car ran Super great and better than when I bought it! After driving it for 10 days, I took it to the emmision test and passed with flying colors . My experience here was nothing but pleasant and would come back if needed 🙃👍

They informed me the oil change would take 45 minutes. It ended up taking an hour and 40 minutes despite the fact they had my car make and model hours before the appointment.Edit: Karen called me directly to apologize for the inconvenience and provided me with reward points to use towards my next oil change.

Story time. My husband, two little children and my dog were 20 minutes into our road trip to see family when our AC went out. We called everywhere to see who could help us last minute and these people came through. They helped us in a pinch and were the most professional, empathetic and helpful people ever.We would be in such a bind without them. I can’t thank you all enough for your services and swift work. Thank you, thank you, thank you!!

My first time using Honest Auto Care. They were great! Very knowledgeable, helped locate the issue and talk through options. Very reasonably priced. Definitely will be our mechanic from here on out.

I use them for my 2007 Mitsubishi Eclipse GT. I started using them via Costco service recommendation in 2019. They are well reviewed, and I feel they do not use the upselling pressure many other places employ. I recommend them and find their pricing competitive.

Our whole family has been taking our cars here for service for some years now and have been really happy with the service up until this year. Not sure if it’s new personnel or if they have been really backed up lately, but we’ve noticed a lot of mistakes with multiple cars that we’ve had to take back to be corrected. Also, when calling we’ve been hung up on a few times now and when we do get someone on the line the call feels very RUSHED. Can’t book appointments same day most times and service that should have taken a day has taken 3 days. My dad didn’t get his car back until 10 days later and still needed to take it back because someone didn’t put one of the brakes back on properly. I understand you may be backed up or understaffed, but it’s enough for us to give you a second thought when needing auto service. We nt to continue coming here because of our previous experiences. We just hope this place isn’t going backwards and losing their reputation.

Amazing service. Great Facilities. Nice Coffee. Efficient technicians. What else do you want!

No Games!! There was no need to feign naiveite to get details. I did not have to pretend that someone else was making the decisions so that I could negotiate the lowest price.I was given a link to my phone and email. After my vehicle was fully inspected - I was notified the information was available. The site had pictures of MY VEHICLEs existing, possible and future/next problems as well as upcoming maintenance.Items were described in detail from Honest-1s actual inspection and the recommendations of my auto manufacturer.I had MORE than a few questions. Each of my questions were answered respectfully and clearly: even when I asked more than once.When asked if doing an additional work would cost me less if I had it done now rather than waiting? I was told it would cost the same - NO PRESSURE to have all the work done NOW.COMPETITIVE prices WITHOUT SACRIFICING customer SERVICE or SATISFACTION.Gotta go! My car is calling me to go drive, and have fun, again.

Honda dealership jacked up their prices when minimum wage only went up by $2. Wanted $50 for just a regular oil change not even a tire rotation included. Will go here instead of dealership.

I took my 15 year old car for alignment check as it is a bit wobbly while driving. They checked and found out some problems which may require parts which may not be available and the money for fixing if we can obtain the parts will be more than the car is worth. That made me decide what to do. I may probably buy a new car than putting $3000 on a old car. They take the time to evaluate the condition of the car. That is a real good thing. Thanks Honest-1 Autocare.

We need a battery replaced and H-1 gave us a number for a tow, a full vehicle inspection, and NO pressure to have additional work done. Work was done quickly.

Pleasant, professional front desk, clean waiting area with beverages, wi-fi and TV, and great value with coupons. Convenient text updates and comprehensive post service report, including photos. I recommend Honest-1 and plan to return again.

I was greeted by very friendly employees upon my arrival. I was helped immediately and waited for my service in a very comfortable and clean guest waiting area. Information was explained and sent to my phone for my review. My experience was excellent and I will be coming back!!

The speed of service definitely is there. I got my car the same day I turned it in. I enjoyed the customer service they provided me also. They also have a 36 month/36k mile warranty on the service so that piece of mind is a good failsafe. I will say they are a tad overpriced but it pays for itself with the work they provide and the warranty present. Ill see them again when I reach 200k.

Very friendly staff & quick service. They provided me a very detailed report of my car that other places would charge extra for. I was very impressed and pleased with their service. Definitely will be my number one go to when I need any car services :)

Nice people. Pricing wasnt too bad. 1.4 hours for an oil change and tire rotation was a little long for that service. Overall a good experience.

This is a great auto shop! Charlie is the man. Great personality, really made me feel less nervous about my cars condition, called my warranty company and made sure they paid for the repairs with little out of my pocket. This profession can easily lack honesty but this place lives up to their name.

I’ve driven past countless times and hadn’t ever given this place much thought. After a bad experience with a different provider and a coupon in the mail, I scheduled an appointment. Upon arriving, I was impressed by the staff. From greeting me, answering my questions, providing timely service, and explaining in detail my vehicle’s needs, I know my car is in good hands moving ahead. I look forward to returning for all of my vehicle’s regularly scheduled maintenance.

Great service and experienced Techs

Professional and responsive staff. Prompt service and accurate estimate. Great use of technology to complement updates by phone.

Took it to the shop because the power steering went out. Paid $1000+ for a power steering rack. Couple of months later the power steering is beginning to fail again. I posted a review stating my disappointment and they contacted me less than an hour later to bring the car in.After a couple of days I called to check if they looked at my car.. They told me that one of the new parts had failed and they would warranty the repair and that the car was fixed and ready to get picked up.UPDATE: My power steering continued to have issues. I took it to another shop and I need a power steering rack. They didnt fix it. .Between this and a issue with service on my wifes car, Im done as a customer.

Been coming here for 3+ years! Karen, the owner, and Cande (sp?), front desk manager, are always super friendly and honest! Fair pricing and there always coupons on their website! Plus they offer to pick you up if you live nearby. Highly recommend!!

Excellent Customer Service, Beautiful facility, clean and courteous!Knowledge workers, thorough inspections, upfront, organized, and fair. Meets and exceeds the meaning of its Businesses name.Highly recommended.

Karen and her team are top notch. Quality work done right and on time. They’re a pleasure to work with!

Thank you Dylan, Cande, Charlie and Karen for the excellent service to my car! Thank you for fitting me in on such short notice. You guys are the best. I appreciate you guys. Thank you!!!John K

Excellent service. Theyre a step above the rest, Im a tough grade customer across the board and they were impressive.

Its a great place, i wouldnt take my car no were else.

Been going to this place for my car care needs for a few years now and so far the experience has been great. Very friendly and helpful staff. I recently brought my car in for repairs and when I picked it up, was told by Cande that a particular part didn’t really needs replacing as originally inspected, which significantly brought the overall cost down. Really appreciate the honesty from this place. Highly recommend it.

Steve and Angel are great left a review before had the names wrong.. Got it right this time.. This place is worth it and my wife loves it.

Took a long time but the service was worth it. Came in off of a welcome to the neighborhood coupon. They redeemed it and changed my oil for free no hassle! They also did an undercarriage and suspension inspection which let me know some really critical information. Price isnt your normal mom and pop shop prices but they seem to have a standard of service and that a appreciated.

Very straight forward, on time, super professional, reasonable price! Easy to book, delivered what was promised. Pleasant waiting room. I will definitely return.

The team at honest 1 are very professional. I recently had some engine work done to my ford mustang at this location. The service writer Charley was very helpful and informative thru out the entire process. And I was very impressed with the quality of work completed. Also the price was very fair for the amount of work I was having done. Great team they have working here, highly recommend honest 1 for all your mechanical needs.

Friendly staff and owner, very clean and well furnished lobby

I found this business with my Fixd app and I was very surprised at the service that I did receive. The place actually opened at 7 am and after the mechanics arrived they took my car right in. Charlie was awesome and very nice. Took the time to explain what was done and even showed me the messed up part that was causing the problem. He work with me on giving me a military discount as well and in getting the best price for the work preformed. Actually took me home and picked me up after they completed the work. I will think of this business if Im ever in need again. Thank you guys and Charlie keep being the nicest guy ever. Great job!!!!

I love this place they are straight to the point and affordable. Very Humble guy Joseph

Honest-1 Auto Care did a good job fixing my car. They took a bit longer doing the repair, so they were nice enough to give a discount for my time waiting! The customer service was very good!

I had a flat tire that I brought in to get repaired. Honest took my tire, filled it up and was unable to find the leak. They kept my car an additional 24 hours just to make sure my tire was holding air and followed up with me 3 days later to make sure everything was still good. They went above and beyond .

Nice people they seem trustworthy! Prices on the high end!

2/7/2020Great place. I have serviced both of my vehicles here and I love them. The owners are very caring. They do quality work at fair prices and dont push gimmicks. It truly is Honest. Any problems they fix and are flexible with scheduling. I work in social services and dont make a lot and I am always thankful that I am getting work done at affordable prices. I recommend them to everyone. I always dont want them to get too much work because they have just been so great and I want to keep them to myself. Very kind and a true investment in customer service.

Honest 1 let me know they couldn’t work on my car because there isn’t information available for the car to be fixed. They did not charge me for looking at the car. I appreciate their transparency and honesty. Thank you

Top notch service at a fair price. My main auto shop when I or my parents need work done.

Friendly staff. Great service.

Good shop honest people very good experience and second time using this shop.

Wonderful experience all around.Came in with a potentially costly rear differential issue but left an advised fluid flush which resolved the problem. Appreciate the honest advice and approach. Will be returning for future service.

Did a great job on my car. Checked every thing and gave me a report

Finished on time did a nice job at a fair price

Excellent Car Service. Will definitely be bringing the car back for service. Would recommend this place to anyone.

I tried honest 1 after my mechanic was bought out by a retail chain. The new owners weren’t the same. I went to Honest-1 to have something looked at after ran over the curb avoiding an animal in the road. I heard this awful sound when I made right turns. I just kept thinking of a giant expense bill. I explained what happened. They found out what the problem was and it was a simple fix. They moved what the problem sound was real quick but another unknown problem was there. My sway bars were damaged. They explained what they were and why they needed to be fixed at some time. It wasn’t dire to be fixed right then but it could cause more problems down the road.I respected their honesty and fixed the problem at a very reasonable price. When I got my car back there was something I have never seen before inside my car a little snack bag with a card thanking me for allowing them to care for my car. I have found my new auto repair shop for the future. Thank you Honest-1 Auto Care.

Front desk was very kind, helpful, and made sure to check everything after my check engine light came on, helped square everything away and didn’t charge me an arm and a leg for everything. Only repair shop I’m going to from now on

I had a easy and wonderful experience at Honest 1 Auto Care Karen was very nice and helpful and my the experience was so much less stressful. There’s only one thing my front tires were checked and I’m not sure if my hub cap was put back properly because I lost one shortly after picking up my car but it won’t stop me from being a return customer. Great customer service!! Thank you Honest-1 😊

Great place! Me and my mom come here for all of our vehicle maintenance requirements and I couldn’t be happier with the service! It’s owned by an intelligent and down to earth woman and the prices are fair and the work is wonderful. I always feel comfortable here with the service and I highly recommend this place to anyone seeking a trustworthy mechanic.

Honest and caring, I was informed fully on the reason for my check engine light and was also told that the replacement I thought I needed on my brake pads was bad advice from a nearby oil change company, they were fine.

Im so happy I found Honest-1 Auto Care.We have just moved to Naperville and we received their mailer in our welcome packet from the postoffice. I called and got in right away. I would highly recommend Honest-1!!!

I highly recommend this place. I will definitely be going back whenever I need service.

My experience was exceptional! Very professional and friendly staff!

I went in last week because the splash shield on my car was hanging off after running over some snow. When I went in, everyone was friendly and I appreciated the quick service. The one gentleman, a mechanic I believe, told me it should be any more than 40-60$. I thought that seemed reasonable, heck, what did I know? Even farther, he said he might not have to write a ticket for it because it would be such a simple task. Well when I got the ticket, I found it was $87. I paid it, without much more than a grumble and left. Im simply frustrated at the disparity that happened between the mechanic and the boss. After talking to others that work/own shops in the area, I found that the price I paid was actually rather high considering it was a minor repair of a splash shield. I dont expect anything to come of this review, frankly I didnt even want to write one, but after getting a text/email two to three times since my visit telling me to review the business -- I found that I had to give my input. Overall, was the service fine? Yes. Did they do what was expected? Yes. But did they quote me with one price, then fail to explain why it was more? Also yes. This is the reason for your one star review. I appreciate transparency and this was not a case of such.

Everyone is always friendly & helpful when we go to get work done on our cars. Prices are fair & they always help to get you back on the road as quickly as possible. We have been in the area 2 years now & they are always our go to for our car repairs.

I discovered Honest after years of servicing my Toyota at a dealership. After Honest and the customer friendly, great value and more than personal and thorough servicing of my Toyota, never, never again will I use Naperville Toyota.

The best! Very friendly staff, super involved and attentive owner, fair prices, good coupons, nice amenities in the waiting area. Very convenient with shuttle service. It’s definitely my go to place! Couldn’t recommend more!

After speaking with Ross on the phone and verifying that the extended warranty my daughter has on her 2013 Dodge Dart was good for the repairs needed, I didnt hesitate to take it there. They told me to drop it off the next morning at 8am and they would run diagnostic testing and go from there. (The check engine light had been on and the thermostat light had been intermittently coming on). The place is clean, the staff is very professional and knowledgeable. They kept me informed of the problem and repairs and even got it done the same day! The name speaks for itself Honest-1Auto! I would definitely take the car there again and would recommend others to also! Thank you!! I paid the warranty deductible and they took care of the rest. Easy! On a side note, if debating on getting an extended warranty on a purchase of a used auto, do it! I saved over $500! Thanks again! Laurie P.

Good service. Very nice and professional. Took my car for a diagnostic and since the issue wasn’t identified they didn’t charge me... another place would have charged for the diagnostic

Terrible was told I needed a new engine went home put a new coil and a cam sensor in it and now it runs fine

Went to get an oil change, only to find that not only the owner not wearing a face mask while speaking to an elderly customer, but the front desk individual was improperly wearing his mask. It defeats the purpose of wearing a mask if your nose is not covered as well. To top it off, I get an email from them stating: “ Its getting warm - finally! Has your car been in quarantine? Take advantage of our services and specials so you are ready to keep moving comfortably and safely! We are open and following CDC guidelines.” What a joke. Will not be using their services ever again.

I had arranged for pickup/delivery of my car for normal serice needs. Karen came out and picked up the car, and by the end of the day my car was back in my driveway all fixed up.They always do a great job and are very nice people to do business with. They are fair and the pricing is reasonable. They gained my trust when Honda tried to milk me for thousands listing all sorts of things that were wrong with my car. Honest-1 looked it over and didnt agree and actually showed me what they saw. Something Honda wouldnt do. Plus so far, Honest -1 hasnt left tools inside my engine space or slices of pizza on my engine like other dealerships have done in the past.

They are quick,clean and professional and do great work

They did a wonderful 60k service

Quality repairs and analysis. Been with Honest-1 for around 5 years, and they keep me coming because they live up to their name. Theyve kept me safe on the road, and away from excessive repairs. Straightforward, simple and honest dealings. Great to have mechanics who work your car and not you!

I went in last week for an oil change. The building was incredibly clean and the staff members were super friendly. They were on time for my appointment. The oil change took a bit longer than I was expecting, but thats because they did a full inspection. Once my appointment was over, I received a copy of the results of the inspection. There were pictures, video clips, and explanations for the areas that were considered yellow or red. The staff members were patient and thorough when discussing some of the results with me. I think the price was fair and I will definitely be returning in the future!

Beware!!!I went in to get my water pump replaced, and they did replace the water pump but I was taken advantage of in the process and left my vehicle in horrible condition when the work was complete.First they tried to charge me for a drain and fill(which is included with the labor) plus a coolant flush which is simple redundant. This would have been an additional $110 of which I denied them.They also charged me 200% the value of the water pump. I know this because the service advisor proudly told me so. The price they paid for the water pump was $62, which I found was the same price AutoZone sold it for, but Honest 1 charge me $120. He also added that the shop has to make money too even though the labor was costing me $560.To add insult to injury when the work was done I heard a winding sound from the water pump they just installed. They told me that the sound would go away by the next day. It didnt so I brought it in and they looked at it. Then they told me it would be an extra $500 for them to adjust my timing when I never had a problem with my engine timing before I got the water pump installed.Do yourself add stay away from this shop. Dont be fooled by the name, they are far from honest. I paid $760 for my vehicle to be given back to me in worst condition and on told of that I was denied a refund.

Very good deals and awesome customer service

Honest-1 was recommended to us by the tire folks at Costco. We couldnt be more pleased. They saved us hundreds of dollars over the dealers service price; they were charming to deal with and did good work on a short turn-around.

Excellent place and fantastic service.

I always enjoy dealing with Honest 1 Auto Care. I feel like with the photos and videos you receive you can actually see the problem they are describing. Also Devin was nice enough to recommend other places that might be able to get work completed at a cheaper place. Example being instead of replacing the entire exhaust just take it to an exhaust place and have them weld it back on. That shows they do not want to rip people off.There was a miscommunication last time I was there because I had to ask about a charge on my bill and did not sign a form to have them inspect my car. When I went to pick up the car the manager did apologize about this. I also enjoyed the fact they open early and I can drop my car off before work. I trust them and will be using them in the future.

They are so busy but were able to accommodate me quickly. Karen is wonderful at explaining the issues! The facility is clean and everyone was very friendly. They were efficient and my brakes feel great! I would highly recommend Honest-1!

I took my car in for what I thought would need a wheel balancing and upon further investigation the technician found that I needed a new wheel bearing. Karen was super nice and didn’t charge me for the estimate and was very helpful with scheduling my car drop off. Once I dropped it off they fixed it the next morning within 3 hours. After my visit they sent me a hand written Thank You card. If you are looking for the best people and service this is the place to go.

They took very good care of me however I was a little disappointed that when they put my spare tire on they didnt bother to add any air to it

They live up to the name - honest! Not only do they provide excellent service and follow up, they truly care about the customer! Would highly recommend Karen and her knowledgable and friendly staff.

This place is great. They dont try to oversell you, or sensationalize the state of your car, theyre just...honest! They go above and beyond to price out options if your car needs repairs which is awesome too. I highly recommend!

I was very pleased with how my experience went. Everyone was very courteous and very professional. I would not hesitate using them for all my vehicle maintenance and any repair. I especially liked the web page I was given that showed all the details of the work, including pictures.

I have brought my car in several times for servicing and Honest-1 Auto Care has been nothing short of amazing at communicating my service needs, being prompt, and just pure kindness. They will notify about any issues with your car and help guide to the most comfortable option possible. I would highly recommend reaching out to Honest-1 for your servicing needs.

A bit overpriced but ok

Great price clean waiting area keeping Covid procedures in place. In and out in no time!

I had a very positive experience. Warm, friendly welcoming put me at ease when dealing with my car needs and trust level. Love the picture of car areas that called for attention. Karen went the extra mile and brought me home because they needed to keep my car for a second repair. The techs caught something no other car place caught. Make yourself comfortable during waiting made the wait seem shorter for me. I left feeling my car,Stella, was well for my journey ahead!!! i talked with a mechanic, Ross, and any car question I had, he could answer with ease. They have a new customer in me. Thanks for this feedback experience. Judy Z

Always fair and looking out for the best for their customers. On my older car, Karen and Candae will look for the least expensive way to make my car safe and running perfectly. They are the best auto repair shop in Illinois hands down. Will never gouge you or tell you to do un needed repairs, which I have run into in several other places. Complete trust here.

Honest-1 Auto Care probably saved my life. They easily spotted dangerously broken parts during what was supposed to be a basic oil change, something that Firestone completely failed to inform us about, even after many times bringing the car in for various problems. Theyve made my entire family customers for life!

It’s always a pleasure going there. Everyone is courteous and friendly. You can always count on them to be fair and do the job right

Excellent diagnostics to solve the problem at the lowest possible cost.

They are very professional and do outstanding work. I highly recommend.

I wanted to like this place, but my 1st experience with them was not a good one and definitely not honest one. I brought my car in for simple oil change with the coupon they sent me for $21.95 after I personally scheduled the appointment after I verified that the price is correct for my car model. On the day of the appointment I was told that the oil change will be $26. I agreed and left my car. When they called me that my car is ready, this price was verified, but when I picked up my car it was $39.70 with explanation that they didnt know how much it will cost. ???? I had to wait there 20 min to pay and coming in phone call was more important than me standing there. Anybody in customer service should know that is just rude! I also got quoted for rear brakes $460 and tires $860 (not out the door price). Well, those 2 things got done at Midas yesterday for $850 out the door price. All I can say about Honest-1 car repair is they have a nice waiting room. Last, but not least i voiced my concerns to the lady at the front desk and she said, she will do some checking and that she will call me back. Nobody ever did. I actually waited a week before writing this review to see if they can rectify their behavior, no such a luck.

I called a day in advanced to schedule an appointment for an oil change since the walk in wait time was a 6 hours. I brought my car in the next day for my appointment time and was told it would be about an hour before they could get to my car. I made an appointment to avoid this so Im confused as to why it would still be an hour wait. I gave them my cell phone number and said to call me when its done and that I would walk home so I didnt have to sit in the office for an hour or more. They told me that in that case, they would get to it closer to 2 hours. I found this extremely unprofessional but agreed and walked home. After 2+ hours, I finally got the text that it was done so I walked back. I had a coupon for the price of the oil change around $44 and was told this was the price. After being given the final price, the total was $10+ more expensive. Im a teacher and i know that taxes arent 20% so again Im confused. After looking at the bill, there were many added fees that were not mentioned when I originally asked how much the oil change would be. I have had cars for a long time now and gotten many many oil changes. I have never had an issue where added fees came with my bill and it was never mentioned.In total, they took great care of my car and I am happy with the results of my oil change, however if you wanna go here be prepared to spend more money than you are told and even with an appointment, its gonna be a wait so hope you took the day off.

Always personal service. Attention to all of your auto...not just was what brought you into shop. I leave knowing the work was done well and they have make me aware of any issues that I need to consider for followup in the future. Budgeting and planning. Certainly appreciate that the customer waiting area is pleasant and welcoming. WiFi😀