Moses! My Man! *cackle*First, the service was good. Came in for an oil change, but the lovely tech decided to NOT tell me my oil plug lost its threading and was causing my oil to leak out.I bought it to Moses attention the next day, he had me come in and got me taken care of!Not to mention the comedy we exchanged.Go to Midas. Theyll do it right or make it right!P.S. - I still wanna box your tech in the parking lot ;)
They were unbelievably accommodating. Moses and his team were awesome. I went to the dealer and they said I couldn’t get a flat repair until October. I need to also acknowledge the young lady that took in the work. I can’t remember her name. Anyway, I appreciate the service they provided and I will always reach out to them in the future
Moses and crew are the most professional and honest people. They run a high quality shop that I would absolutely recommend to anyone.
I called last minute to get an oil change and an engine diagnostics (which I didn’t end up needing because my check engine light when off at the moment) They were able to squeeze me I right away! As soon as I walked through the door, Moses took no time in greeting me. I explained to him what was going on and he gave me an estimate on when my car would be ready. My car was ready as expected and he told me that because no check engine light was present, he wasn’t going to charge me for something they didn’t do! I appreciated that because most places just take your money anyways. I then explained I forgot to mention that my trunk latch was broken and I haven’t been able to close my trunk in months! Moses offered to fix it w/ no problem as long as I had the part. The only thing they had to do was remove a few screws— and BOOM 💥 fixed within 3 mins tops! Kevin did a great job and was very fast. This was the best car experience I’ve had in a long while. Midas was awesome— but Moses and Kevin were amazing. The great experience happened from the first phone. Call, to my first step in the door. Thank you so much for helping me with my vehicle. 😃 highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Ive had a wonderful experience with staff name moses. He is very nice, very knowledgeable on cars, honest andTreated me so well. Thanks moses!!I ll go back to this midas, every repair and maintenance, I need in the future.
Go see Moses and his team. They are amazing and will take care of you. They have always done right by me and Ive always been happy with all the work theyve done on my car. My Tahoe always runs better after a trip to Midas!
Moses is an awesome Store Manager. I had my catalytic converter stolen and he went out of his way to attempt to get the claim approved by State Farm. He went above and beyond what was required of him. His objective was to take care of the customer, and he exceeded his objective. I will be a customer of Midas as long as Moses is in charge of the shop. I cannot thank you enough Moses for all you did for me!Sincerely,Jim Denig
Moses assisted me today for an oil change and tire rotation. Even though the shop was very busy, he was courteous, professional and took the time to provide me with quotes for new tires. I appreciate his knowledge and great service. Im sending my wife in with her car tomorrow!
I was told in so many words they only take scheduled appoinments and planned breakdowns. I was turned away because i was neither and they were going home in an hour. I had a reliability issue and was simply trying to be proactive and be ahead of an emergency. Whatever happened to wait a while and lets see if #### can stay over look at it before we close the garage to make sure youre safe to drive it
Moses5.0 of 5 starsI have been looking for a good mechanic to help maintain my car for a minute. This MIDAS location has this guy called Moses. He has been able to accommodate my busy schedule and get my car repaired and serviced on time. He knows his stuffs and treats his customers with respect. He will work with you. I hope you get a pay raise buddy. Thank you.
The mechanic showed me what was wrong. Took me through everything, very patient, got my car working which is all i can ask for. Very great service, will recommend!
Great experience at Midas today. Anay behind the desk was friendly and helpful. When she heard I was getting ready for a road trip she went above and beyond to help me out so I could feel confident in my car. Will totally come back next time I need service.
Every time I come here they are so helpful and professional. I bring my family here to keep our cars in tip top shape as we travel quite a bit. I love our local Midas! Thanks!
Moses Very knowledgeable and helpful tech. He has definitely been a big help on both of my visits. The thing I like most is he is a honest man and I really appreciate that!! I means a lot.
I just love this company I definitely recommend to go get service here . The experience was wonderful and the manger moses is just lovely!!! One of the most nicest people I meet. The workers are lovely as well if you need anything done with your car MIDAS off illif and Buckley is the place to go 👍 such a great environment and company definitely give them 5 stars ⭐️ thank you guys so much for what yal do. Y’all are so wonderful ☺️
They are the best at this location !!! They always help me when I need it. I highly recommend taking your car here for maintenance!!!
Going into these guys has been such a blessing!! As a single momma having a safe car to drive is imperative. Midas made that happen! So here’s a shout out to everyone who has touched my car, whether it be the front desk, or the techs thank you thank you!Bulb got put in very quickly when my break light went out, oil change was perfect and NOT overfilled.And coolant reservoir was cracked and they put this in faster than I though they could.Man I cannot tell you how amazing these guys are!!! If you need anything go straight to them and they will treat you and take care of you like family.
Took my car in because I had a service park assist system message on the dash. They claimed that my module was bad and needed to be replaced. Moses said that their was only one part available in the country and it was going to cost $488.00 for the part. Mopar parts had the module for easy fast shipping and a cost of $184. What a ridiculous mark up! I took my car to a different mechanic who actually tested the module and discovered that it was still working properly and the problem was really a sensor on my bumper that was not working. Basically a $947 quote from Midas would not have even fixed my problem. They overcharge and have no clue what they are doing. I will never go there again!
Called them for a simple oil change manager told me it would take a minimum of an 1 whole hour and that I had to have everything done to my car that the oil change offered. Then he told me if I did not accept all of their services he did not want my business and then I could go somewhere else well you will never ever have my business and either will any other Midas and I hope others make the same choice!!
Even the best shop in town will get negative reviews from some people. I believe some people are just professional complainers. I have always had good luck at this store with timely repairs and service at an affordable price. I even added a brake job at last moment and it was done quickly while I waited.
Went here because we had a coupon. Heard the manager talking to the lady at the front. He told her that there telling everyone they need to get there rotors sanded. My interpretation of this is scamming. Everyones car does not need this. Also was there 3 hours. Had to order filter, they gave it to someone else, then they needed to order another one. The coupon included a tire rotation. They didnt do it until I told the lady at the front, I didnt think they did it. Not good at all. Never going back.
This Midas store has such good customer service. They are very helpful, kind, and willing to listen. The person running the front desk was so sweet and willing to go the extra mile for you.
I appreciate the knowledge technician Kevin shared with me on my vehicle. He repaired and notified me of all the changes made throughout the process. Thank you very much for your help!
As a single older woman having to take my car in for car maintenance is very scary, due to past experience of dishonest car maintenance that overcharged me and gave very poor bad advice . These gentlemen are so professional, so kind, so caring and above all they were so honest with me, I can trust them with my car, I can trust them to give me good advice and I can trust them to be accurate in the work that they do highly recommend this team here at Midas on Iliff I will not take my Nissan rogue sport to any other place for oil changes, tires rotation or for a general overall inspection of my car these are highly trustworthy gentlemen
I found this place when I was in a pickle. I had a nail in my tire and was having a really hard time finding a shop that would take me last minute to patch it up. Moses fit me into his schedule and I am just so tickled he did! He is a very kind and friendly man who provides a laid back atmosphere to his customers. Today I just came in for an oil change and was pleased with how quick and efficient this shop is. I just moved into a house a few minutes away and this is now my go to shop. Thanks so much!!!
Everyone was warm & inviting! Saw me right away & reassured me of any concerns that I had with my car. Will be coming here from now on for services on my vehicle 😊!
They were very professional and very fast. They did a great job. I will be back.
I pulled into Midas after I realized my tire was flat. They fixed it in 10 minutes and I was on my way. Very friendly and accommodating folks at this location!
I’ve been using this location for oil changes for a couple years and always received great service. Moses was great and very nice today. Thank you.
I called about an hour before closing for a flat tire, they didn’t hesitate to help! Got everything taken care of in less than 10 mins. It felt like they really wanted to help!! Excellent team
I tried to set up an appointment online and it never went through. When I called the store to see if it went through (and finding out it didnt), they told me to just come in and they would fit me in. I could tell when I got in they were busy and maybe even understaffed but that didnt stop them from treating everyone with respect and doing what they could to get everyone in and out
Always friendly and helpful!I have taken both my jeeps here multiple times and have always got great service!
The manager Moses is very professional and attentive. He makes sure youre taken care of.
Today I came in with a tire leak, the manager and a young man help me out; I ended up having three nails and they were so kind about everything and got it all done correctly. Great service Very friendly super diligent
First time here for an oil change. Moses took great care of my car. Wonderful customer service!
They are amazing all around! Great customer service and great knowledge!
Moses was very patient with my family. We went in with the smell of gasoline filling our cabin and a liquid dripping from under our car. They helped me schedule the appointment and took me to my car to show me all of the concerns they could find. The repairs were completed in a timely manner, and I would most certainly return here for further repairs in the future.
Great service and customer service, Moses at the front was great conversation and made the transaction easy
ANAY WAS VERY HELPFUL AND PROFESSIONAL I WILL BE COMING BACK!
Always a good experience here! They take great care of my car and have great customer service.
Very professional friendly actually talks to me about my car gives me a full break down I absolutely love them. And I’m in and out which is the best I’m not sitting for 2-3hrs
Moses Is Truly Heaven Sent I Also Shared My Experience On Fb Sending All My Family And Friends To This Location😊💕🙏
Having issues with my vehicle loss of power and rough idle, so I went to midas.Mosses, took in my truck right away and the technician went to work. They inspected the system and determine the problem. The work could be done but the part was dealer only, so I was kinda stuck.This shop is clean, organized and a good crew. Coffee for customers and comfortable seats inside with good air movement.For repair needs in Arora, Ill go to this Midas Everytime.Thank you again to the great crew here for doing all they could to ensure I could get to my destination back in Missouri.Ill be back.
Great place, honest employees “Oscar” gave me a full rundown on what I should be cautious of concerning my vehicle up keep. While pointing out the issues he also provided an honest opinion on how serious each issue was individually. I’m confident in their ability to fix my vehicle with integrity and desired results.
My first time at this place and they worked me in without an appointment. Service is exceptional, will definitely be back!
Had an emergency trip, Moses and Anay squeezed me in for an oil change, great service very professional I will be coming back for my brakes
I was having problems with my car I went in to get it fixed. The girl that helped me was Anay she was so nice to me very hopeful I totally recommend this place
Everyone at Midas on iliff is amazing! Thank you for helping get my car lubed!
I have gotten and exhaust put on, oil change, and my driver side window fixed, they have always done what I wanted and the end results was more than satisfactory
Ross helped me out repairing an exhaust leak thanks guy.
Very Very nice and Professional service from Moses and his Team!! Torry Brown
Friendly did great!
I had a flat tire. I was missing a part of my Jack. Javier told me to bring the car by. When I called up Midas because I was across the street. Javier quoted me the wrong price. My spare tire donut was so rusted that they went the extra mile to get it off and put it on. Even though Javier quoted me the wrong price he still honored the price that he gave me that was a lot cheaper then it was supposed to be. And they still want that extra mile to help me.
Awesome customer service from Moses. Will go back for more service.
Great and quick service on a busy Saturday.
If you want to spend a lot of money here u go
I wanted to give a positive review to the team over at Midas near Iliff & Buckley. I especially want to thank Rory. He was very professional and courteous. He helped me find a good deal on my brakes that actually put me under budget. He did such a good job that I decided to take my daughters car in for brake work too. If you need someone who would rather provide GOOD customer service than to take money out our wallet, check out this location!
Employees were very professional and friendly. It took some time but I was very satisfied with the service
Good service, nice people
The lady in the front just has a attitude problem an the close at six went there at 430 an they said that it was too late the tech was closing already why do they have store hours if they dont go by them
Very honest and nice costumer service. Have been coming here for the last 4 years.
Rory the manager is great at remembering his customers. He assesses your car tells you exactly what you need gives you a fair and honest price. Get your car fixed and ready to go fast inefficient.
What I didnt like was having to ask for the special pricing. If they offer special pricing it should be automatic. The service was fine and my warning light was reset without me asking, so thats nice.
Always happy with the services thats why Im a repeat customer
Great experience and great prices!!
Mason was amazing, best oil change i ever had it brought my dog back to life
Great service Great price love this place
Great as always will be back
Good for an oil change. If you have an hour and a half.
Fast service and girl was very nice!
Went for muffler delete..a little pricey but it was close to home and work done well for walk in.
The customer service was great and they took good care of my car. I got some honest answers to some car questions and instead of letting me spend the extra money for what I was asking for I got recommendations on how and where to do it for cheaper. I like that type of honesty it goes a long way.
Went above and beyond for me
Wonderful, friendly service !
I worked with both Rory and Fred with a severe issue on my vehicle. They provided tons of honest information, some not very pleseant but still what i needed to know and helped me get my Hyundai up and running again. Lots of time was spent looking for and then sourcing a rare part and tons of quality communication updating me on the status. Thank you guys, youve earned a customer for life.
Had to get some bends done for the exhaust I am doing on my car. They did it perfect and professionally.
Customer service is excellent
Pretty fair on mechanic repair s
I took my car here for an oil change my one request was to tell me what was wrong with my windshield wipers, when they finished with the oil change they told me there was absolutely nothing wrong with my 94 Jeep Grand Cherokee other than a minor oil leak. So I reminded them about the windshield wipers which they had marked were working fine in the evaluation they gave me and they told me they noticed that but didn’t know why they were not working. Eleven days later something was seriously wrong with my brakes so I took it back they quoted me 860 for front pads, rotors, rear drums and shoes, and hardware they did not mention anything about a brake flush. I agreed even though the rotors were just replaced less than two years and 2,000 miles ago. They called me at 3:30 and told me they were going to charge me an additional hour of labor for something that would affect the new brakes if they did not fix it. But how did they not see that and include that in the original estimate? And why when I looked at my invoice did they charge me for a brake flush they mentioned nothing about. Also, my aunt called them and requested that they give us the pads and rotors they removed since she still had a warranty on them. They only gave me back the pads and only the back pads were worn. I love the Midas by my house on smoky hill and Buckley they are friendly and trustworthy. However I feel completely scammed by this specific Midas. If my brakes really needed everything they quoted me for they should have caught that when they did my oil change and inspection eleven days prior. Anybody that cares about their vehicle, do not take your car here!!
This is my favorite Midas! I come here for all my cars needs! I purchased a used car a couple of days ago and brought it in there have it looked over to make sure it was running good. Mindy and Lokie did an amazing job. They were super friendly, explained all my cars needs with me and showed me what they were talking about. So helpful to understand especially with someone who has no car knowledge! Such a great experience! Thank you so much!
I am writing this review to thank Rory for being solution based when dealing with a situation that came up from a service we had received. He was very professional when working towards a solution and would trust him again as he is an honest person willing to go out of his way to help.
Very friendly staff and good service! They also have great prices for a basic oil change and included a free tire rotation. I will definitely return here in another couple thousand miles :)
Cool dudes working class heroes
Tune up crank sensor struts
I contacted this location a mth ago late June. My 2016 Wrangler was having an engine code with a loud ticking sound and sway bar issue with hard acceleration. Firestone initially hooked my Jeep up, stating I needed to go to an engine shop. I contacted Midas, verified there are somethings they’re capable of completing. (The gentleman answering the phones, Rory, sounds like a very knowledge guy. Being a girl and trying to describe to him my issues he was able to follow along, be candid with me, and truly was trying to help.) I explained that I think I have a bad rocker arm. He confirmed they could definitely take care of a rocker arm issue so we made an appointment. I dropped off my Jeep on a Friday at 7:30 am (Rory was off for the day sadly) left around 7:45. Approx 8:05 am same day (20 mins later), I get a call stating they’re recommending a whole new engine. I had a potential $600 bill to replace a rocker arm to now $4k-$6k for a new engine. I sat on it and was going to seek out a second opinion. Yesterday, I finally tackled the engine myself. I found the bad rocker arm, replaced it. $10. I also did the spark plugs because she’s 90k miles. Everything now works again and no knocking sound. Midas, you failed on this one. I take professional opinions/recommendations very seriously. But this time, I knew a new engine was not the right answer. Your guys at the shop took advantage of me because you didn’t think I knew anything. You’ve now lost my business for life.
Midas always does an amazing job with my car and its the only place Ive ever been where they never try to rip you off. Instead, they tell you exactly how things are and all of your options while providing an extremely high quality of work with great attitudes! I highly recommend going here.
Got a car at auction that needed a bunch of work, these guys were super helpful and professional and got me back on the road in no time
I had my exhaust done at this location recently and it was a very pleasant experience. Corey is a consummate professional that provides fantastic customer service. Lokie is also incredibly proficient at his trade and I was left with no question as to the quality of his work.I will absolutely bring my trash heap back here. 10/10. Would return again
Midas did a great job on my daughter’s car. They were super friendly and very professional while being efficient. I highly recommend!
This location is awesome and I dont know who my technician was, but the new manager, Rachel, was amazing. She explained everything about what needed to be done to my car in detail and used language I understood. I dont know really anything about cars so Im always reluctant to go to a shop because Im always afraid of being taken advantage of, but I will definitely be returning to this location. Great customer service! Also, this location is currently giving free A/C checks, so go check them out for the summer temperatures coming ahead!
I came to Midas because I had an ABS light on you come to find out it is the wire harness that needed to be changed out this should take about 5-10 minutes to do it simply to clips did the have to come out and then putting the wire into its appropriate holding clips took them over for hours when I first arrived I asked how much does a diagnostic cost he said itd be $100 but then once they found out what was wrong if I decided to have them do the service that $100 would be applied towards the total bill that is not what happened they charged me $245 to clip in the wire harness did I ask what about the hundred dollars Ive already paid doesnt that come off the bill the gentleman tells me to hold on let me talk to my manager comes back and says well now we can give you $ 20 or $30 off which is not what I was told clearly bait and switch not to mention the fact theres no way connection of one Hub wire harness should have ever cost anywhere near that amount will never use them again
Cool place decent price
The new manager Dominic is amazing. He told me he had been there for just 4 days and his job was to make the customer service better. I told him about my previous experience and how I was extremely unhappy with the company the last time I went there. I told him I would try it again because I had a coupon. He listened to me and he was beyond exceptional. If youre looking for an honest mechanic that tries to work with you, Dominic and the other manager Rory is willing to work with you. If you want an honest mechanic that wont charge you an arm and a leg go to Midas on Buckley and Illif.
On Friday my husband spoke with Ted the manager and was told we could bring our Ford focus in for an oil change Saturday morning. On Saturday morning we returned to take the car to Midas and the young men working behind the counter refuse to help us. They said they had no time available until Monday and they would not help us. We explained that we already made a reservation with their manager and the my still refused saying it was logistics... I asked to speak to Ted and they told me to try other locations as he floats. After calling multiple Midas location I was able to speak with Ted who confirmed that there should be no barrier to us obtaining an oil change today, he couldn’t believe that we were refused service and did apologize for his employees lack of customer service. Jiffy Lube here we come. Thanks for checking that “Midas” care
Great repair shop. service is very friendly and prices r reasonable
Thank you Cory for taking such good care of my 30 year old Sunbird. I appreciate the lifetime warranty you honored on my muffler. The fact that you did the work yourself while juggling other customers shows your integrity. Your customer service is impeccable. Thanks again!
Awesome service. Reliable technicians and great rates... a frequent visitor for all my repairs.
Staff is very friendly and knowledgeable, they are professional and personable. They got my car in and out and got me up to date on what needed to be done to my car!
Great service and friendly staff. I came in for an oil change and asked whether the mechanic could take a quick look at my broken windshield washer pump as well. In addition to the oil change, and a free courtesy check of the vehicle, the mechanic agreed to test my car battery, fuses and the washer pump. Although the electrical problem causing the pump to malfunction was not immediately clear, after half an hour of troubleshooting (which included contacting car dealers and looking into wiring diagrams) the bad connection was fixed and the washer pump now works great again. It is clear that the service here goes above and beyond other places and I highly recommend this place.