So I have extensive history with this place. Angel and his crew has messed up on 2 of my vehicles. Now they owe me over $400 (probably closer to $700) and instead of refunding my money, Angel says I have a credit. So today I ask to use my credit, he tells me that my credit is only good for OIL CHANGES. Thats right! I requested the owner call me and and Angel says thats not possible and I can take him to court. Yep, court! The fact that I have given him so much business over the years, trusted him with my car and my childrens cars and he would treat me like this? He never could even fix the timing chain on one vehicle (thats how I ended up with the credit in the first place). I feel ROBBED. Basically, avoid this place at ALL COST. Angel, youre no better than a thief! Now my car is at a REAL shop with REAL professionals and IF you have done something to it (since you had it overnight) I WILL see you in court. Run away from this place! RUN FAST!

Always come here for my oil changes- from my GMC to Touareg to Porsche Cayenne. Fast, affordable and done right! Always!

Been here a couple times. Good work and prices.

The girl told me that they only do certain oil changes.and I wanted the cheapest one.

Great low prices compared to other places. They also let you buy your own parts and just pay labor cost. One of the few places oil changes are under $30.00 without having employees try an talk to you for more expensive ones. Spanish definitely helps to be clear with mechanics who do a great job.

Good people great service

Wasnt really interested in helping us a half hour before close.

TOTAL SCAM we were told $480 for our car breaks to be replaced front and back when we got to the shop and told them they already replaced the front breaks 60 days prior the lady changed and said it was the sensors then we informed them that on the receipt from their previous work it says they replace the sensors already they kept changing their story. Then when I asked to speak to the mechanic they said none of them speak English horrible experience I would not recommend this shop to anyone

These people are bogus man. I spent over $500 at this place and they didn’t fix the mistake, I went to get my front brakes fixed which I don’t personally think they even put on. Well whatever about two days later I heard this noise so I went back up there to see why it’s doing that. Long story short now they’re saying it’s the back brakes, so they charged me for those and I waited about two hours. So everything is finished and went around the block to drive it. Another two days later I went back because the same noise is coming back. These people told me now it’s the muffler!! I’ve had enough with these people, I couldn’t even communicate because they didn’t speak English. DO NOT COME HERE AND DEFINITELY DO NOT RECOMMEND IT TO A FRIEND.

Bad experience went for a oil change and left needing body work cause a idiot worker didnt lift it up right. Regardless of them claiming to fix it, Im never going back there again very Unprofessional!!

July 11th, I stopped in to Velasquez because I was in desperate need of brakes and rotors (front). I went in with my fiancé and they told him that I needed front and rear done. My rear were not nearly as bad as my front so I declined doing all four and just wanted to focus on the front. The price I was quoted was $220 – about 80 bucks less than the Aurora competition.July 12th, I get a call that my car is ready. Fine. My fiancé goes and picks up my car and drops it off at our home.July 13th, I am driving to work and something isn’t right. I’ve had this car for 5 years and I know when something is ‘off’. When I would brake, I was hearing a grinding sound. It was not braking like I had just received new brakes and rotors. When I arrived to my destination, I smelled a burning smell and there was smoke coming from the front end of my car.For weeks, I went on knowing full well that something wasn’t right. My brakes continued to squeal and grind; I was livid because I let them touch my car. I knew better because I read some of the negative reviews… but I gave them a chance anyway. MY BAD. I was not about to go back and let them ‘fix’ anything because I knew it would be done incorrectly again.On September 21st, I went to another shop (reputable shop with great reviews) in Aurora. I asked them to check the front brakes/rotors for me because I didn’t feel they were done correctly. I also asked them to replace my rear brakes and rotors because it was time. On the morning ofSeptember 22nd, this auto shop called me and told me that Velasquezused brake pads that were not made for my car. They had used the cheapest material brake pads and filed the pads down until it was a close enough fit. Slapped the rotors on and used OLD HARDWARE to attach said brakes and rotors. Not only did I have to pay the new shop to repair my rear brakes and rotors, I had to pay to fix and replace the brakes and rotors Velasquez shamelessly put on my car. I paid $220 dollar for brakes that didn’t even fit my car, rotors that didn’t fit those brake pads and OLD HARDWARE?! I’m two (2) degrees passed pissed. My quote from the new shop was darn near 500 bucks. I didn’t have a choice but to fix it because the quotes anywhere else were much higher.I called my fiancé, explained to him what happened and he asked the new shop to send him pictures of the brake job Velasquez did to show as proof that they didn’t do it right. We headed over to Velasquez shortly after and my level headed fiancé demanded my money back. They were telling him that we couldn’t get our money back, they would replace everything if the new shop hadn’t touched anything. WHAT?! Why would I bring my car back to the fools who messed it up in the first place. Fool me once, shame on you, attempt to fool me twice SHAME ON ME. IT WAS NOT HAPPENING!My fiancé went back and forth with the trick at the front desk and got nowhere. Fine. I am not so level headed. I went in there and gave them two options, give me my money back or I file a police report for theft, file another report with BBB and also file a lawsuit for having me a pay for service they did not provide. Either way, I was getting my money back and going to attempt to shut them down in the process.The little girl at the front desk… I’m choosing my words because I cant use foul language. She was a piece of work. Put her hands in my face, had the nastiest, sassiest attitude and I was about 5.3 seconds from completely losing it. We exchanged several words and ended up with $110. HALF of what I initially paid. We had to go to the new shop, get the old brakes and bring them back to Velasquez for them to give a FULL REFUND. The little girl at the front desk was so sure that I wasn’t going to get my money back but GUESS WHAT!! I got my money back, you little tyrant. *sticks out tongue*IF THEY DO YOU WRONG AND YOU HAVE PROOF, GET YOUR MONEY BACK AND DONT LEAVE UNTIL YOU GET IT!

WARNING WARNING WARNING... OIL IN YOUR CAR SHOULD NEVER BE PITCH BLACK CHECK YOUR OIL NOW... They dont change your oil just add to the black oil thats in your oil tank tank wich could lead to alot of damage to your car

Good prices good service.

Only place I go to. Theyll tell you only what you need and theyll always do it for the lowest price. I never go anywhere else, especially the chain places.

Didnt try to cheat me out my money cause I was a woman, like other places I been to for the same problem. Very friendly

Why is it that new 4 pads and rotors... brakes is spongy.

Do yourself a favor, go elsewhere.

I’m leaving out of state, they got all my brakes done, and check on what I needed them to, same day I called and at a great price..

Save you time

Fast

They make you wait 15 minutes and they are 4:30 pmAnd they tell you to apologize but they can not reach your car anymore, they will be around 5 pm and they do not want to work better than your ad says 4:30 pm no 5 pm

Well OK

Office service not very good

Well

They are friendly