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Valley Honda
4173 Ogden Ave, Aurora, IL 60504, United States
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Valley Honda
Comments
Al
Review №1

*****Five Star Dealership*****Hassle-free, Friendly staff that goes the extra mile to make you feel comfortable during your buying process. From Eddie to Diego & Jab to Camacho…this sales team is the BEST I’ve ever come across.If you want a reliable vehicle at a great price, stop in to Valley Honda in Aurora, Illinois and ask for Diego, you won’t be disappointed.I purchased a Honda Accord from Valley Honda in Aurora, IL. and I encourage everyone to stop here before making their next vehicle purchase. Their staff will beat any deal and their service department is massive!

je
Review №2

We basically made the deal to purchase this 2021 Passport over the phone and never saw the car before coming to get it. Our salesman Chris was very knowledgeable and took time to make sure all our needs were met!! Price was AMAZING! Service AMAZING! We drove almost 3 hours for this deal and will return when we are ready for another new Honda! Thanks

Xo
Review №3

Diego assisted me in getting my new car. He listened to me on what type of car I was looking for, my price range, and exceeded my expectations. He was not pushy and wanted me to get the car that I was most comfortable with. Thank you Diego for your assistance. For anyone looking for a car, ask for Diego. He truly cares and is the best at what he does!

Ja
Review №4

I had the pleasure of working with Tyler Davis the past two weeks when I leased my Honda Accord. Tyler was exceptional when it came to knowledge about the car, and was very patient when it came to answering questions. Tyler was extremely accommodating when it came to answering questions away from the dealership, and was one of the main reasons I bought the car. I would definitely come back to buy another Honda if Tyler was my sales rep, and would recommend him to all.

Re
Review №5

Bill and Scott were great to work with. They communicated regularly about when our new car would arrive. Overall the process was really fast and I would definitely get my next car from there too!

Re
Review №6

5 out of 5 stars. Thank you so much Chris for helping me get the car I wanted and showing me the amazing features. The process was so smooth and so easy. Customer Service was simply outstanding I also want to thank also Jim in finance for helping me add the Honda care to my car. Im really thankful for both of you.

Al
Review №7

Shoutout to Tyler Davis for helping me get into my new 2022 Honda Civic. He went above and beyond helping me find a new vehicle. Tyler was a pleasure to work with! He answered all my questions thoroughly and made sure I knew how to use all the features in my car. I would definitely recommend Valley Honda to anyone looking to lease/purchase a vehicle!

Ka
Review №8

The overall environment of Valley Honda is great! I went to two other dealerships in the area and wasnt impressed by the competitors. Valley Honda has a very warm and welcoming feeling. Diego Leon was great to work with! He was patient (and thats saying a lot because I went with my mom and two toddlers), knowledgeable, informative, honest, friendly, and respectful of my time. The team worked with me and keeping me within the budget I felt comfortable with. Im grateful for all their help.

Ch
Review №9

Bill Terhorst at Valley Honda is such a great person to work with. He is very personable and helps make the experience of buying a car wonderful! Which is saying a lot for these times!! Second time Ive worked with him and appreciate every minute! Thanks again Bill!! Good luck with your kitties ;)

ro
Review №10

Working with Bill Terhorst was an absolute pleasure! I never felt pressured to make a decision, and most importantly, a professional - who knows the car business!The best part Bill stayed in touch with me the entire time which only made the buying experience even more enjoyable!! I highly recommend you talk to Bill if you are considering buying a new automobile.Bill Sexton,Director of Used Vehicle Sales at Valley Honda made this purchase an outstanding experience right from our very first phone call !!!!!!

To
Review №11

We had a great experience working with this dealership on the purchase of our new Honda Ridgeline. Competitive pricing, knowledgeable sales staff, and outstanding responsiveness to questions. Highly recommend Dominic and Valley Honda.

Ch
Review №12

I just got my first car which is a 2022 Honda Civic all thanks to Diego Leon. He was very nice and funny and made it easy and simple to find a car that best suits me. This was top tier service and I would recommended anyone to Diego Leon as he definitely has experience. I couldn’t have asked for a better car and a better salesperson and I would definitely come back in the future once I need a new car.

Br
Review №13

This is my second car I have bought from Valley Honda, there is no better place! Wonderful customer service, understanding, available, and all around great dealership! I didn’t meet someone there I didn’t like! We worked with Umesh and he was excellent, highly recommend going here!

Ka
Review №14

Michael Edelen did a wonderful job in helping us to find the perfect car for our family when we were looking to get one fairly quickly. Michael was very personable, kind and genuinely interested in helping us find the best car for our situation, and showed us both new and used vehicles. We ended up getting a new Honda Insight Hybrid, which has been a joy to drive. With Michaels help, we were able to find the right car and drive out with it that day.

Je
Review №15

Michael Edelen was a great salesmen to deal with. Answered all of our questions and more importantly got us the car we wanted and kept us updated every chance he was able to. Highly recommend Michael and valley Honda.

Mr
Review №16

I want to thank Amber for such a great experience! From the moment I requested information about my new vehicle to the moment she handed me the key, she was super professional! She explained every single feature of my odyssey we bought! She even gave us a tour of the facility, which I was really impressed with! Nice and clean facility with an impressive amount of technicians! Amber made my whole experience of buying a car again really easy and wonderful, I went in there pretty nervous and unsure but when I left I, my wife and the kids were really happy! Thanks Amber!!!!!Update 09/09/2021- I want to thanks Sam for his awesome help and his professionalism. I’m really happy the issues with my van are getting fix thanks to him.

Pa
Review №17

This Honda location is the best! Stopped by to look at some vehicle options and Alejandro V. showed to be a great salesman. Very welcoming, knowledgeable, and helpful.No purchase was made today but I will definitely be back!

Be
Review №18

Top notch dealer/location. I bought my first Honda car here from Chris Barrera, he was great, patient and very knowledgeable. He definitely made our buying experience painless. I highly recommend Chris B.Their service department is outstanding, I have the pleasure and been seeing German as my service advisor, great guy as well. Very honest too.

Ca
Review №19

Very satisfied with customer service of Valley Honda Aurora! Victor Ramirez did a great a job since the first day that he contacted, being very kindness and pro active to close a good deal, and doing the follow up until the car delivery!

Mi
Review №20

Worked with Ken Negley to purchase a new Passport as my daily driver for my business. The process was smooth and enjoyable, and my company received a great price. I would recommend both Ken and Valley Honda to anyone looking to purchase a new car, and I will definitely put them at the top of my list for car purchases in the future. Cheers!

Sc
Review №21

I just did my third lease deal at Valley, second time with Eddie Sanchez, and will look forward to doing so every 3 years. Eddies response time is second to none; he is informative; and his outreach is above and beyond. The guys an all-star and it is my pleasure to continue doing business with him and Valley.

Ju
Review №22

Incredible service, deals, and experience as per usual here. Walked out with an amazing deal on a gorgeous new Civic thanks to Kevin Hanna. No headaches, no hassle, just quality conduct. I cannot recommend it enough.

Ju
Review №23

I had an amazing experience getting my first car from Honda with Ray Luttrell. I had never seen Honda’s options and Ray walked me through all the differences and made me feel so confident with my decision. Loved all the add on safety features in the vehicle & my window tint experience. I will exclusively work with Ray on any future Honda purchases! His follow up and customer service is unmatched!

Ch
Review №24

My dad and I have been to Honda dealerships around my area and let me just say that Valley Honda was overall the best! The dealership itself was clean and had the friendliest sales team. Diego and Jab made my first car purchase memorable and pleasant. Diego was very patient, friendly and worked with us to make sure we got the best deal around. While I was waiting on a car to come in, Diego made sure that he was giving me updates through text and calls which I really appreciated. If you are looking for any Honda vehicle purchases, I would strongly recommend going there (ask for Diego and Jab)! My dad is looking forward to working with Diego to purchase another vehicle in the future.

De
Review №25

5/5. Great experience working with Valley Honda and Pat Malik in particular.This was the second time Ive driven 200 miles from Iowa to purchase a vehicle here. Fair price and very helpful sales people. The process was quick and smooth and as painless as buying a new car can be.I will most likely be back again.Thank you!

Ge
Review №26

They make the process of buying a car as painless and fast as possible and they are extremely friendly! I would highly recommend!

Kh
Review №27

I just got a CR-V HYBRID car which is so amazing and me and my husband were in awe about this car. We were thankful to this guy name Alex Velazquez. He is smart, kind and a hard working person. His talking makes sense for me and he showed me which car I can choose. I want to thank his so much. Good luck and have a great day at Valley Honda.❤️🥰

Tr
Review №28

Go see Nick Theador for all your Honda needs. He is attentive, knowledgeable and kind. Will definitely be back there for our next Honda!

Da
Review №29

I just got my new car and it couldn’t of have gone better! If you come here make sure to ask for Dom he made everything go smooth and made sure I knew about every single thing. I’ve been to other places where there’s a lot of hidden fees and a lot of other stuff they try to hide from you. But this is a very honest place that I highly recommend to all my friends.

Mi
Review №30

I worked with Kevin Hanna to test drive and purchase a new car. He made the entire process very enjoyable and extremely easy to understand as a first time car purchaser. The showroom is gorgeous, and the service department is stunning to walk through. It was an amazing experience from beginning to end.

Ra
Review №31

Again Steve Grady and the overall management team at Valley Honda exceeded our expectations! They got us to our price point and delivered us the Civic model, color and trim level in just a few weeks in an almost impossible supply chain environment the auto industry is plagued with currently. Five stars fits this dealership just fine and it’s a pleasure to provide this review! Keep up the great work and professionalism!

Mi
Review №32

The service at this location is always exemplary. Diego Leon was extremely helpful in helping me buy out my lease and informing me how I should prepare to trade in and get a new car. The service team is knowledgeable and quick. Overall a fantastic car buying experience!

GF
Review №33

Larry Linares was very courteous and answered all of our questions. He was extremely knowledgeable and friendly.. He is a great asset to your company and we will send all of our family and friends to Larry when they in the market for a new car. Enjoyed working with him.. He also kept us updated on the production of our van.

Br
Review №34

Umesh and the team at Valley Honda were amazing! We are in shock over how seamless and easy the car buying experience was at Valley Honda. Everyone there is incredibly friendly and the showroom and service areas are spotless! You can tell the care they put into their business by how wonderful they treat their customers. We highly recommend Valley Honda.

Sh
Review №35

Best Honda dealer in Chicago area. Good prices and service. We worked with Bill Torhorst- who wass very patient and knowledgeable.

Da
Review №36

I had a terrific buying experience with Valley Honda as I picked up my new 2021 Ridgeline this morning. The Valley sales team was professional and focused throughout the extended delivery process, with the Honda factory manufacturing (parts/chips) challenges and subsequent production scheduling changes. My salesperson, Kevin Hanna, was exceptional in his follow-up and personally managing my requirements for specific accessories. I would recommend that you visit Valley Honda if youre in the market for a new or used car. Low pressure, customer focused (they listen) and very professional.

Be
Review №37

Valley Honda exceeded my expectations and I received great and helpful service, thorough explanations of everything, and had plenty of time to review the paperwork and ask questions.Elias McMahon was respectful, helpful, knowledgeable, informative, and kind while we were asking questions and getting my vehicle purchased. He went over everything, was open to all our questions, and went above and beyond in providing excellent service, both before and after my visit. He was constantly in contact with me and was very friendly and responsive, encouraging me to come in and making suggestions based on what I was looking for. He answered all the questions I had and made an excellent impression even before I came in to make the purchase, which shows my business was valued and made me feel very welcomed. My vehicle was in excellent shape when I took ownership of it and lots of work was done to keep it in top shape before I arrived. The facility was organized and in great shape with numerous amenities, proving to me that we receive high quality service at Valley Honda. I felt respected, welcomed, and informed all throughout my visit at this friendly environment with many services and options and would recommend this location to anyone I know is looking for a car. The facilities were very organized, clean, and welcoming inside and it really shows that Valley Honda cares a lot about their customers, and I received both a high quality product and high quality service from everyone I interacted with. I LOVE MY NEW CAR!!!!! Thank you Elias McMahon and all staff at Valley Honda!

mi
Review №38

My wife and I bought a 2021 CRV with the help of Diego in October. It was a very pleasant experience dealing with him. His professionalism and product knowledge was very impressive.MIke & Donna ButlerAurora, IL.

Sh
Review №39

Great experience buying a new vehicle from Kevin Hanna. He was quick to respond on email with a quote with no tricks like other dealers play. When we visited, he was very professional and attentive. He was pleasant to work with and patiently answered all our questions. Everyone at the dealership was courteous as well. Thank you Kevin!

Jo
Review №40

This is the 6th Honda my husband and I have purchased or leased over the years from Valley Honda, but my first experience working with them. My husband, playfully known there as Mr. Honda, usually does the car shopping for us. Now I understand why he loves Valley Honda so much! The entire team there is incredibly helpful, professional and a delight to work with. This has been the best car shopping experience in my life, and Valley Honda is certainly not your stereotypical car dealership. Kevin Hanna, Nick Poole, Jab Rahman and Jim in finance made the car buying process quick, smooth and painless. My husband likes to say that Valley Honda runs like a well-oiled machine. Its a description that you will completely understand once youve had the pleasure of spending some time with the employees at this dealership. We are Valley Honda customers for life, and I highly recommend buying a car here. You wont regret it....Mrs. Honda :-)

Ra
Review №41

Had very good shopping experience with Valley Honda. Both Alex V. and Jack Davis were very clear in all the communication and provided top notch customer service. Alex was very patience and welcoming. They provided very fair quote and there were no surprises on buying day.I was surprised with these many positive reviews few days ago and tried to search for any fake reviews, but after buying the car I would say these reviews are genuine.

Fe
Review №42

I had been keeping a look out for a 10th generation civic si for a while now. Found one on Valley’s website and headed over. I was able to find it on the lot no problem. Luis walked right over and we started talking. I never felt pressured or any type gimmick sales tactics.We went for a test drive and I fell in love. I hadn’t been able to pull the trigger up until now since I never had gotten an offer with positive equity for my lease… until that day. I knew then that Luis was really working towards my best interest. Even as I stayed past closing time, everything was thoroughly explained and every question answered.Thank you to Luis in sales and Jim in finance for making the process seamless.

An
Review №43

Mark Fitzpatrick is an absolutely great sales person. He gives off the best vibes. He isn’t dishonest and told me everything as it is. Thanks a ton for helping me get a great car! Thanks to Jim in finance as well!

La
Review №44

Larry at Valley Honda helped us find the perfect vehicle to suit our familys needs. We bought a Honda Civic and we are loving it so much. It is such a great car! Larry took the time to explain everything about the Civic while we both had a change to test drive it. Larry showed us around Valley Honda and we were so impressed with Valley Honda and the time Larry took to make sure we drove home with an great car! Thank you so much Larry! Thank you Valley Honda for such a fantastic deal on a truly awesome car.

An
Review №45

I got an online quote for a 2022 Pilot. I got a response back from Luis the next day unlike my local dealer who did not have time to respond to an online request. However, I worked with Larry when I reached the dealer facility hoping to make a deal and we placed an order. I did not feel he was a sales person. I understand he has to explain thats being offered but he did not try hard to sell them. I was more impressed when we visited the dealer a week later. I asked for the $1000 loyalty program and they deducted it to the final price we had agreed.If I buy Honda again, I will choose Valley Honda again.

Ro
Review №46

My wife and I visited the dealership with the aim of evaluating options around our existing lease and possibly renewing it. Scott did an excellent job of showing all the alternatives and patiently helped us work through the various options, answering all our questions clearly and in a way that helped us evaluate things with ease. At no point did we feel pressured to make a decision in any direction, and Scott patiently waited as we discussed which way to proceed. We are very thankful for the time Scott allowed us to discuss and work through the various decisions and SO satisfied with our new lease. Thank you Scott and Valley Honda!

Jo
Review №47

I would recommend Honda Valley to anyone. We have been looking for a car for our son for months. We struggled with all the hidden costs that dealers would add on and it was nothing but frustrating. When we stopped at Valley Honda and talked to Ken he was so informative and supportive. Listened to what we wanted and found us a great deal with no hidden costs. Thank you Ken

Bi
Review №48

I have to admit this was the best experience I had with the purchase of a new vehicle. Scott Stevens was really great. He was kind, patient, honest and very helpful. There was absolutely no pressure to buy anything else including extended warranty. They also provided a decent discount while some other dealers are trying to sell above MSRP. Thanks Valley Honda help me purchase our Odyssey.

Mi
Review №49

Our salesman, Umesh, was fantastic! Because we came from down south, he stayed well beyond his hours that day to work with our schedule. Umesh was incredibly friendly, easy to work with, knowledgeable about the vehicle, worked with us to get the best deal for trade-in, and has checked back in with us to make sure all is going well with our vehicle!Valley Honda, itself, is also impressive. The staff is top-notch, and the service department is excellent. We chose to do the extra protection treatment, and they worked with my schedule to get me in and out as quickly as possible.We HIGHLY recommend Valley Honda and Umesh!

tr
Review №50

I just got my car which is 2022 Honda Odyssey minivan and all to thank you Mr.Victor for made everything easy, he was friendly and professional, I would recommended anyone to Mr. Victor ! Thank you

An
Review №51

Had a great and easy car shopping experience with Chris B. He was great at answering emails before and after finding my car. Thanks for the help!

Ma
Review №52

Awesome dealership and repair center. Not one time in the last 5 years have I had a bad experience with staff. Everyone in the repair center is super helpful and kind. Very knowledgeable. Even the person who sold me my car wasnt pushy or sleazy he gave me all the features I asked for and the warranty has been amazing. This is the best dealership Ive been to.

Ha
Review №53

I purchased a 2022 Honda Insight from a dealership in Schaumburg almost 2 months ago. It’s an amazing car but im still trying to adjust to it being a hybrid. Came in today to ask questions about the car and Umesh Kapoor was fantastic. He answered all of my questions and was very knowledgeable on the vehicle.

Yu
Review №54

I am very happy to buy my first car from Tyler Davis. His service is absolutely excellent. He is patience when I need to wait for a few hours to buy my car. I loved the car that he sold to me. All the safety features is all I need. He is also a very nice, and creditable salesman. He solved all the problem that I have with the car.

Ch
Review №55

We recently were looking for a 2022 Honda Odyssey and made an enquiry at Valley Honda. I happened to meet Alex (Alejandro Velazquez) during this process and right from my first meeting, till we took the delivery of the car, Alex was very thorough and helpful. He was great to interact with as he respectfully listened to all the questions and clarified in detail.We changed our choice of color during the course but he respected and welcomed our choice. All along, kept us updated of the status, and we had a wonderful car buying experience at Valley Honda. Many thanks to him and I would highly recommend five star Alejandro.

Ma
Review №56

I had a Great time working with Larry! He was a great guy, looking out for me and has been helping me for a couple months now as I was waiting for my car! He was explaining everything thoroughly and answered every question I had on my vehicle! Would love to work with him again and would definitely recommend him to anyone looking to buy a car!

mi
Review №57

Thank you ray for your help and professionalism and thank you valley Honda for keeping up the great customer service experience thank you all

Ry
Review №58

I recently worked with Santosh to trade in a previous vehicle and purchase a new one. My experience was smooth, efficient, and friendly and I am very satisfied with my vehicle.

Ma
Review №59

If you enjoy waiting in your car an hour to get to the service door after the excessively long line and enjoy waiting another 2 hours for an oil change, this is your spot!!

Al
Review №60

I’ve bought 6 cars from this dealership. I wouldn’t even think of owning anything but a Honda and buying my car from Valley Honda. Fantastic experience.

Br
Review №61

I havent had a car for 11 years (a downtowner using the train) so the process of jumping in the market for a new car (first time trying to lease) was a bit intimidating. After reviewing the market, Honda seemed like the best place to start, I had a couple other appointments for the day but the need to talk to another dealership melted away after being introduced to the 2022 Civic models, which more than met my needs for size/cost/features. Ken Negley was providently paired with us to help us find the right car, which was transparently explained to be a long process given the backup of new vehicles with current shortages. In the end it took 3 months to get the car, and we were kept updated along the way. The process was low-pressure without hidden charges or excessive markups, and Ken was honest in what features we would want to have and those we shouldnt worry about. There was a real, honest human interaction that was beyond what I expected. The dealership is big, modern, with a large support center which I shall probably be returning to for major issues even with the distance to downtown. Everyone is highly official, experienced, honest and effective through the whole process of purchase and paperwork. I would highly recommend this business for all your needs.

Ti
Review №62

Had the pleasure of buying my first car from Valley Honda with Tyler Davis last week. He was very professional, respectful, friendly, and patient throughout the whole process (which was pretty impressive since my parents who’ve been lifelong Honda/Acura buyers were kinda breathing down his neck). He made sure that my car got the add-ons I requested and was very knowledgeable and helped familiarize me with all the new features. This car is the third Civic in my family but has so much more technology in it than our last one, so I really appreciate Tyler’s continued customer service via texts as I will probably have more questions later on!

Pa
Review №63

Kevin Hanna was the best! Absolute easiest time purchasing our beautiful Odyssey! He was so thorough and helpful. Every step was explained so well and respectfully listened to our needs. We recommend Valley Honda and more specifically Kevin to anyone who is looking for their new car!

Ch
Review №64

We purchased a CRV from Valley Honda and the team there was outstanding. Scott Stevens was our sales person and really went the extra mile to make us feel comfortable with the entire process. When things needed to be sped up at the end, he advocated for us to make sure we made our next appointment on time. He worked hard to make sure we were comfortable with our decision and selection and we are loving our new car. Thank you Valley Honda Team from Management to Sales to Porters to Financial Office for a job well done.

Br
Review №65

Bought a Honda Accord. Worked with Eddy Sanchez who was great to deal with. Made my purchase a great experience. Kept me up to date on the delivery of my car.

Al
Review №66

Bought my first honda civic in here. Great dealership with no BS. Umesh help me the process on how to get my new car and he’s so easy to deal with. Kudos to Umesh and Valley Honda!

Gu
Review №67

I want to give a big shout out to Umesh Kapoor for helping me with the purchase of my beautiful Honda Civic hatchback. He was very helping throughout the process and I would refer him to anyone who is looking for a car. If you want the best deal on the best car with the best experience Umesh is the go to person. Thank you Umesh.

An
Review №68

Best car buying experience and all thanks to Diego Leon, he was really attentive and made is easy for us! 10/10 will be coming back for future purchase!

Mo
Review №69

I would like to thank Umesh kapoor for making car purchase and paperworks much easier and understandable . I had good customer service experience with valley honda. Thanks valley honda

Ke
Review №70

Great staff that will keep you informed along the whole process.

sa
Review №71

We came in without an appointment Amber was ready to help us right away, she went above and beyond to provide us with the best customer service. The service here really is unmatched, they got us in the car we wanted in a reasonable amount of time and everyone was friendly including the manager! Highly recommend working with Amber she was super friendly and positive and also very well informed, honestly one of the best sales individual I have dealt with.

Ir
Review №72

Alex Velazquez made my first car purchase a smooth and seamless experience. We came to the dealership with the intent of merely exploring and ended up buying the car on our first visit. Alex was knowledgeable, friendly, patient and very polite. He showed us how to use all the features of the car and provided all the information in detail regarding finances, warranty and services. We got a great price for the 2021 Honda Accord.We couldn’t be happier!Highly recommend Alex and Valley Honda!Thank you!!

Wi
Review №73

If i could only use one word to describe my experience at this dealership, it would be OUTSTANDING!....I worked with Tyler Davis on getting a 22 Odyssey that wasnt in stock, had to wait for the van to be built. From the point i walked in the dealership, took the courtesy tour of the place, service dept and sat down to discuss the purchase (transparency and no BS tactics during discussion from tyler was refreshing to deal with, hard to find this at other places...), until finally finishing the financing paperwork and picking up the van when it came in, i was totally impressed. I felt i got it for a competitive price. He kept me updated regularly on the status and when i came in to pick it up, the van looked amazing when we left, completely detailed, paint was sparkling! ....he thoroughly went over everything about the vehicle with me.I felt Tyler did an amazing job throughout the process. In financing i worked with Cesar who also did a great job getting me through the process, not to mention they actually were able to get me approved for a better rate than i originally had thought!! ..I was extremely grateful for this and that they went full out for me in the financing process...All in all, the reviews are correct(some dealers i feel have overrated reviews, based on my experience after i go in), but Valley truly stands by their reputation, i see why they are highly rated. I made the right choice coming here for the odyssey even tho i had to wait for the van to be built and to get what i wanted, not to mention this dealership was 40miles away from me, it was worth it. If i could only deal with a dealership like Valley and a sales Rep like Tyler with any future purchase, i could only be so lucky. Valley was truly an all around great experience, Hands Down best car purchase experience/process i have ever had...highly recommended... Loyal Valley Customer for life...Looking forward to coming back.

sa
Review №74

It was my first time buying a car and i could not have been more satisfied with the purchasing experience. Scott Stevens was more than great! 5 Stars isnt enough of praise for my experience. Even after the purchase the dealership took care of a small thing on the car and I really could not recommend Valley Honda more! From the free coffee to the extended test drive it was an absolute pleasure doing business here!

Di
Review №75

I would recommend Valley Honda to anyone. The service was great. Alex was very knowledgeable and was a great young man to work with. He went the extra mile to give us a great deal.

Ma
Review №76

With how our world has been it’s unfortunate customer service has gone down the drain. I was awakened and reminded there are still people out there willing to go above and beyond when working in the customer service industry. I worked with Kevin Hanna and he was an absolute pleasure throughout the entire process. He was responsive and always kept me in the loop with updates on my car. He made it so easy. He even checked in with me from time to time to answer my questions. He was very informative and also had a great sense of humor! I would continue to go to valley Honda, only if I could work with Kevin.

Ro
Review №77

Very organized and clean showroom. Our Salesman, Kevin Hanna gave us fantastic customer service and treatment. Kevin provides us an excellent customer service. He is knowledgeable, informative, honest, friendly, and respectful of my time. Im grateful for all his help. Thank you!

Jo
Review №78

We really want to thank Scott Stevens for helping to own the new Pilot. His professionalism and excellent customer service were awesome!! Extremely satisfied with the experience...👍👍

Ri
Review №79

My parents had a great experience here, and their salesperson Santosh I believe made it even better. He was extremely friendly and knew what he was doing. Would definitely recommend getting your next car here! Wont disappoint :)

An
Review №80

Absolutely my favorite Honda dealership by far. Beautiful waiting room with new computers, Starbucks coffee makers, reclining chairs and big flat screen tvs. Waiting for service never takes half as long as other Honda locations I have been to. Our salesman, Scott, is top-notch and very understanding of customers wants and needs. He helped us through a very rough time after my previous vehicle was vandalized and robbed. Now I have a beautiful new car that I am over the moon about. He also went above and beyond to explain to me all the different mechanisms that Honda has added over the years on the dashboard and radio. My previous van was a 2002 Odyssey, so it lacked all of the bells and whistles of todays standards. 10/10 would recommend again.

Na
Review №81

Got my first car here. Really liked the service and quality provided by Honda. I really liked Tyler Davis service. He helped me through the process and made it seamless.

Da
Review №82

I have to be honest and say that my experience at Valley Honda has been hands down the best experience I have had at any of the Honda dealerships that I have ever gone to and this was my 6th Honda car purchase! I am so grateful for for the patience and professionalism that was shown to me by Kevin Hanna. This is the guy that you want to make your car dreams come true. Thank you Valley Honda and thank you Kevin!

Ir
Review №83

Fantastic facility. Very clean and comfortable customer lounge area. I bought a used car from them. My experience with Santosh Arcot was phenomenal. He is a professional and punctual individual. Santosh was very mindful of my time. He was not pushy when came down to making a decision. Valley Honda Santosh deserves a raise and promotion. Looking forward to doing more business with them. When you go in ask for “Santosh.”

Ev
Review №84

I’m writing this on behalf of my Dad Rodolfo who recently made a purchase at Valley Honda. Alejandro helped my dad through the entire process and was very attentive to what my dad was looking for. He also told me that Alejandro was very kinda and nice to him! Would definitely recommend anyone going to see Alejandro at Valley Honda ! Thank you Alejandro for helping my Dad !!!

Te
Review №85

Working with JD at Valley Honda was a fantastic experience. JD was knowledgeable, friendly, and very forthright the entire time we worked with him. He even spent about a half hour showing us how to use all the features of our new car before we left the dealership. The price was the best we found anywhere in the area and the car even came in early. Highly recommend JD and Valley Honda!

Bh
Review №86

I went back to Valley Honda the second time in the past three years. It was an absolute pleasure working with Mr. Umesh Kapoor in eventually deciding on Honda Passport. Mr. Umesh patiently worked through a multitude of vehicle options, pricing & financing options and delivery dates to make sure that I get what I wanted - on time!!!

Be
Review №87

I was able to get my first car all thanks to Diego Leon. He made the process very enjoyable and easy. As a first time buyer he was very patient with me and answered any questions I had. Overall Amazing service I would highly recommend Diego Leon!

Da
Review №88

Had a great experience with this dealership. Larry was very helpful and informative. They offered the best price around, and they delivered the car I ordered weeks ahead of schedule. I did not have to waste any time negotiating, and I was never pressured into purchasing any add ons that I did not want. I highly recommend buying from here.

S
Review №89

Our salesman, Eli, was knowledgeable and professional. He patiently guided us to find the car we want and then pleasantly worked with us through the purchasing process. Eli made car purchasing an enjoyable experience at this dealership.

Li
Review №90

Thank you Mark and Jim for assisting me with my new lease! The turbo is nice! It’s gonna get me in trouble lol

30
Review №91

Great dealership with great people working there. Mike Edelen helped us with the purchase of a new odyssey. We are happy with all options and the price is great! Thanks Mike! Others who also worked with us on the purchase made sure we are satisfied and happy. Choice of vehicles is huge. Thanks Valley Honda!!!

Ke
Review №92

Ray Lutrell was amazing to work with. He is efficient and friendly. If you are a first timer at Valle Honda, I would ask directly to speak with Ray. You are in great hands!

Ma
Review №93

Have never bought a car here... Parts dept always friendly. Looks like coffee is back. Looked like all employees were still wearing masks.

Al
Review №94

I was in search of a new car and had gone to about five dealers by the time my brother and I finally made it to Valley Honda. George took care of us right away. He was efficient, kind, funny, and he spoke to ME and listened to what I wanted and what my budget was. Buying a new car is a stressful experience, but George helped made the process easier. The inside of the dealer was clean and organized and everyone there was friendly. I would recommend this dealer location to my friends and family, and I would encourage people to ask for George. Hes the best!

Mo
Review №95

I dont leave reviews very often but when I experience exceptional service, I need to share it with others! My experience with Honda was unlike any other car buying. Larry was very attentive and listened to everything we had to say. He was very patient, knowledgeable and answered all of our questions about the car and more. The Honda tour and their transparency how they operate made a huge impression on me. The transaction was smooth and everyone was very professional...from the sales department to finance office staff, everyone was friendly and pleasant to talk to. I will recommend Larry and Honda to everyone. Im now a proud owner of Honda CR-V and I love it!

Br
Review №96

Clean, friendly, and the best customer service you will ever receive. Ray L gave me the most authentic and genuine experience and made car buying fun. We laughed and smiled the whole time. I will recommend Valley Honda to anyone. Amazing dealership. Thank you Valley Honda, and most importantly, thank you Ray Luttrell!

Ch
Review №97

I had the BEST experience upon my first visit to Valley Honda. I walked in very unsure of what I wanted and it was all thanks to Diego Leon that I now have the best first car I couldve ever found! He was for sure the most trustworthy and reliable dealer I couldve been paired with!If youre in the market for a car, dont just trust getting a Honda but Diego as your salesman!You wont be disappointed!!!

Ka
Review №98

If you are considering buying a Honda, I HIGHLY RECOMMEND buying it from Valley Honda.I would recommend calling Norma (sales person) if you want to buy . Norma and Cesar (finance) we’re extremely helpful and knowledgeable.All COVID protocols are being followed at dealership.

Ch
Review №99

I would recommend 10/10 for anyone looking to purchase a car. Nice environment and me and my mom both were grateful of how respectful and nice Larry the salesman was, he guided us through the process patiently and provided us with great customer satisfaction. Valley of Honda is where it’s at!

Em
Review №100

Amber and Jack were terrific to work with. They were knowledgeable and helpful, and worked hard to solve all the issues we came across. They stayed in touch with updates just the right amount through the whole process and got us a deal we were thrilled with. We absolutely recommend them and this dealership. And Michael in the delivery center had our car spotless and shiny, ready for us as soon as we arrived for pickup.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4173 Ogden Ave, Aurora, IL 60504, United States
  • Site:https://valleyhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 630-851-5700
Categories
  • Brake shop
  • Auto repair shop
  • Auto tune up service
  • Honda dealer
  • Car dealer
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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