Literally filled out contract for purchase a new chevy equinox premier and put 6,000 down on it. They told me the car was in transfer and that it should take 3 weeks but no guarantee. I can agree that the wait may take longer. That was not the issue.The issue is I realized I didn’t have any copies of my finance paperwork so I called a week and a half later to ask for it. They tell me they were not able to pull up the invoice so therefore we didn’t really have a completed contract.I think I should have been called the day after rather then me calling and finding out.They then said that the car would still be held for me. I really wanted the Premier but felt like I was being set up for a price hike once car arrived. I just felt the process was shadyI mean how do you cancel a finance contract after running my credit and taking cash, especially to not fill me in on that detail for a week and a half.They did refund my money easily when asked.Just a disappointing experience.

It was refreshing to see a woman in the service center. Jennifer was extremely knowledgeable, professional and efficient.What a wonderful asset to the Ron Wedtphal service department. Friendly, fast service!

I had a great experience. The staff was very helpful and accommodating. I would recommend anyone who needs service for their vehicle to come on in.

Great customer service and a job well done. My vehicle was serviced thoroughly and quickly. I was out in no time at all. Thank you

It was a very smooth and easy process. Jessie was amazing and got me in and out of the dealership in a timely manner. He also informed me of the Costco membership incentive that I did not know about. Frank was also really great. He went over all the financial paperwork with me and only offered me the added services that I needed. They were both amazing and super helpful!

I enjoyed working with Nate, and hes professional and knowledgeable. I explain to him my concerns, and he told me precisely what it might be. Ive brought my vehicle to RW three times and twice, I’ve paid money on things that did not fix the problem. I guess the third time with a different associated was the charm.

Danny and Frank were outstanding to deal with. It was quick and painless to purchase from them!

The staff was ready to maintenance my car when I arrived (no waiting), and both the shop area and the waiting area are clean. My car was clean when it was returned to me, and staff kept me well informed of what they did to the car. Westphal Chevy is very professional in its approach to dealing with the public in general and their customers in particular. Im very pleased that I bought my car from Westphal, and I will be a repeat customer.

Team did an overall good job resolving this issue and kept me well informed.

These people are my regular mechanics and I always bring my car hear. I have been going here for 5 plus year. I went in on Saturday to have my car looked at and they literally told me, sorry there is nothing we can do, our shop is closed. Do you know a local mechanic in the area that you trust that you can take it to? I wanted to literally screen at the guy and say, yes, you guys!! I will never be going here again. HIGHLY RECOMMEND YOU STOP GOING HERE!

I purchased a 2020 Corvette from this dealer after being one of the first people to be on their reservation list. At the time of purchase, I was assured by Joe Fosco that I would be #1 on the list for the (future) Corvette ZO6 when it became available. I called on October 26th to follow up once the ZO6 was officially announced and Joe told me that he is giving my spot to someone else because he is going to pay $40,000 over sticker and said that if I want one as well, I will have to pay $40,000-$50,000 over MSRP. Being a paying customer of theirs, I am completely dissatisfied with the unprofessionalism I have received. As a side note, I ordered a high wing spoiler (dealership installation only) with my original 2020 Corvette and the dealer put several deep scratches in the paint that could not be buffed out during installation. The shop manager refused to correct the scratches any further on my 0-mile, brand new car. In summary, buyer beware. They will not get business from me or any of my friends/family going forward.

Everything was great. All staff were courteous, they fixed my car quickly and even gave me a free car wash. Highly recommend

Looking for a equinox, Richard the salesman helped me and made the buying experience great, funny guy too. Joe the sales manager was also great on getting my the best financing for it. Surely will be back to do business with them again on my next purchase. Oh yeah I love the equinox. Thanks

I brought my suburban into the service department for repairs. My truck had just left another mechanic, not tied to Chevy. They did a half job in my truck, but this Chevy deleaeshio came to the rescue. The technicians were able to see what work was complete and what additional work needed to be done. I received phone call updates while my truck was there and now have a drivable Suburban back in my garage.These guys and girls are GREAT! I can highly recommend them based on my experience.

I reached out to this dealership to purchase a Suburban. I live out of town and said I would put a deposit down and could come Saturday. The suburban was in the repair shop and when it returned they raised the price $3000, then changed it to first come first serve. They then tried to sell me a new car. I would not waste your time trying to deal with this place.

It was an excellent experience I had to go to work and the sales and finance department handled my order very quickly. I appreciated the detailed and fast service.

Very clean, organized and brightly lit.I was there for an oil change and maintenance.Very professional and it took less time than they originally said. Definitely going back.

Nate is the best. I was helped by two other people, neither wore a name tag or introduced themselves but Nate always does. Pillar or professionalism, remembers me every time.

I had great experience with the personal I had. He was patient, honest and understanding also attentive. I hope he will be there if I were to consider upgrading my vehicle. Awesome! experience progress didnt take a long because it best decision to stay with same people and location.

I had a great experience. Jacob was professional and not pushy at all. I took my time and didnt buy until 3 days after visiting the dealership. Frank helped with finding the right financing and answered all of my questions (I had many). I was in and out in less than an hour and was able to surprise my husband with his new 2021 Chevy Silverado. Thank you Jacob and Frank!

The whole process was super easy and fast. They definitely did a great job of getting us in and out and explaining everything. Our sales lady was awesome took her time explaining everything even with three antsy kids. Thanks so much for an awesome experience!

I knew exactly what car I wanted when I walked in and Robert helped me secure it! He explained everything in an understanding manner and told me what my best options were. He took his time and was very patient with me as I was trying to figure out if I REALLY wanted the car. He was so sweet and comfortable to talk to. I loved my experience and I don’t regret anything! Thank you so much Robert!!!!!!!!

Jacob our salesman was excellent! He answered all of our questions and needs. Fast and honest dealership. We will be using Ron Westphal Chevrolet for future purchases.

I worked with Crystal. She was fantastic from start to finish. Extremely thorough. I new what I wanted and price range I wanted. She made sure not only to accommodate me in a timely fashion but made the entire experience a pleasure

Very professional. Courteous, pleasant to talk to. Vehicle service and ready we’ll within a reasonable time frame.Good experience at the dealership and with the service personnel.

Didnt fix my vehicle the first time. Ac was blowing cold air wheni picked up that night was blowing back hot. Was able to return it to get fixed which costed me more time and money because it wasnt fixed properly the first timd. Nate was great with help me, dislike this experience but it could have been worst

Your service is good, however it is becoming increasingly inaccessible due to cost.

Always quick in and out. Staff is very nice. Very informative and not pushy on maintenance items.

I liked working with Danny Cardinal. It was a great experience and he made the whole car buying experience enjoyable.

Richard my salesman was great. He was very informative, answered all my questions about the vehicle and set everything up for me. Financing was great, got a great deal on trade in.Thanks for everything!!!

Appointment with the dealership was in time, personnel very nice and very polite, service is always good,

I thought Ron Westphal Chevrolet dealership was top notch with the way you handled everything. Frank Avila was a Awesome Sales and Financial guy to deal with went up and beyond his expertise. I would definitely recommend people to you. Thanks for taking the time and making the effort to make it happen. Best regards Glenn

The lady that checked me in, was super nice and helpful.

My sales guy Ryan was very knowledgeable about showing me the new features on my new truck thanks Ryan and I love the truck

I was taken care of promptly. The service performed without undo waiting.

DO NOT WASTE YOUR TIME HERE! LADIES this is for you especially. This dealership doesn’t care about you and only cares about making the sale. I worked with Rick who was very nice but Joel, who I believe was one of the managers is a hot head, completely disrespectful, unprofessional, & rude. He yelled at us, laughed in our face & stormed off. He didn’t care that we were women OR customers. Left an extremely bad impression on the entire dealership as a whole & we didn’t even receive an apology. I wouldn’t recommend this dealer to anyone. Happily will be doing business elsewhere.

Jenny has always been so helpful and professional whenever I’ve had any issues with my vehicle. She has always helped me in any way she can and explained things well before the service

Frank is an outstanding salesman definitely would recommend to all chevy future owners. Above and beyond person that will get tha job done.Thanks Frank

THE CAR SALES ASSOCIATE WAS VERY KNOWLEDGEABLE ABOUT THE EXQUINOX AND THE FINANCE ASSOCIATE WAS VERY HELPFUL AND FREINDLY AND SO WAS AMBER WHEN I HAD CALLED ON Monday night

Purchased my used dream car here. I did need some work, but was pleasantly surprised at the service from Westphal CHEVROLET. Whether I NEED an adjustment, advise, or engine light, they are honest, quick to respond and reliable.HAVING BEEN IN THE area for so many years, you cannot pick a better place for a new or used car or service. Thanks so much. You make us proud!

Very helpful and willing to work with me for the best deal and willing to fight for the best rates for me

Our car buying experience was FANTASTIC!!!Danny Cardinal,Went above and beyond to find us the right vehicle to fit our familys needs.He was very knowledgeable and took the time to answer all of our questions.He made our car buying experience absolutely stress-free.Danny provided excellent customer service and salesmanship, It was a pleasure working with him.

I always get good service 😊

I just wanted to say what a poor poor experience I had here. I has been going here for the last few years for any car issues I had. They had been great but these last two times, the services was abysmal. I had brought my car back in May and I was told there was a coolant issue. They replaced something and did a coolant flush. The car started leaking coolant, not sure when it started by this past Friday it had officially spilled the entire coolant of the vehicle. I had it towed there and they had a look. I was told by the guy working there, Zach that he would call me to let me know if they were going to be able to look at it Friday or not until Monday. They had no rental cars so I had to uber to work and back. He never called, he sent me a text saying if I would approve a $300 charge to fixe the issue. No call explaining what the issue was or why this had happened or if it was even related to the previous work they did. I called talked to Zach, he said, it had nothing to do with what they did that it was a new problem. I was trying to see how that could have been the case since they had to fixed the coolant. Zach got upset transferred me to his manager, I spoke to him and he was also explaining it was not related and that he could take off 20%. So, that Friday I got off work and no call if my car was going to be fixed that day or until Monday. I called and this lady answered saying that my car was ready and that I could pick it up and that also know the engine light is on. So, I asked why no one called to tell me that my car was ready or that there was a new issue found that could have been fixed while my car was in the shop. She had no idea and said Zach was done for the day and he would call me Saturday to explain. I picked up the car and it was shaking I was getting new warning signs on my dashboard which I never had before and they were close so there was nothing I could do but take it home. Saturday came around and no call from Zach. I called Today, Monday to get an explanation and talked directly to the manager which said that it was not there fault that the car was not run through anything so they had no clue of any issues, but I explained that it was run through and new error codes were given and there was no communication to me about it and they gave me a car back in a worst condition than what I brought it in. The car drove unstable and doesnt was not accelerate. I had already paid Ron Westphalt over $800 regarding these issues and didnt even care on there lack of communication or that they gave me a car in a bad condition that I could have gotten into an accident with. I would highly recommend NEVER going here to get any service done. There are other Chevy Dealerships in the area that would be MORE of a help. I also, have worked with Tuffy a mechanic right next to them, which are great a communicating and services cars. That is where I would recommend going, drive past this place! Save your time and Money!

Jennifer kept us up to date on everything being completed on our vehicle. Excellent service by her and your whole team.

I bought a 2021 Trail Boss at Westphal Chevrolet. Jacob Nagy was my sales person. He was very helpful and great with helping me with my purchase. I will be back for my next purchase.

We recently bought a new SUV and had a wonderful experience at Westphal Chevrolet. Jesse Sanchez was extremely helpful during the car buying process and had knowledge of the model we were looking at. He was kind and easy to work with and we will definitely be going back to Westphal for our next vehicle purchase.

Eric was great and well informed about the vehicle. Made purchasing simple and enjoyable.

Wonderful experience! Friendly staff and very easy buying process

Jesse was my car deal for my first experience buying a new car he was very helpful and explained everything so clean he had a great personality and made me feel very comfortableWounderful experience thanks to Jesse

Danny is a great salesmen! He will go out of his way to make sure you find the right car. He is not pushy, very patient, very knowledgeable and an overall great guy to work with! Thanks Danny!

Awesome place. I have always had great service.

If I could give zero stars I would. DO NOT GO TO THIS DEALERSHIP! My girlfriend and I went in just looking to test drive and see a quote for a car, we are young and new to looking at cars. We were not looking to buy. The salesman wasn’t very helpful or personable. After we explained several times we were not going to buy today they still ran our credit WITHOUT our permission after they explained they would not run our credit unless we were buying. They also tried to lowball us on our quote which was very insulting. I was disgusted with how much they will do just to get a sale. This place will take advantage of young people, and will be zero help in getting you a fair deal when you don’t have much experience.

Rick Jacobsen was so wonderful! He answered all my questions thoroughly, and if he didnt know the answer he informed me of that and got back to me when he did. Communication was excellent and I was always informed of what was going on. He made the whole experience smooth and seamless. When you hear the term car salesman it usually has a bad connotation associated with it, however Rick changes all that! I HIGHLY recommend seeing him if youre in the market for a new car! Thanks for a great customer experience, Rick!

I am very pleased with the fact I walked in, bought a truck, and had the deal finished in 70 minutes. The salesman Robert, was very straight forward, and quick!

Very Clean, friendly people. Frank Avila gave me a great deal...He explained me everything step by step. He helped me a lot.. Am very happy with my brand new Chevy Silverado

They take care of me everything Im there. Rick treats me like family. I trust this dealership very much.

Nice and friendly team.

Ive brought multiple vehicles from the team at Westphal. Great people, straightforward pricing, no surprises. Joe Fosco and Joe in Finance are true professionals and very friendly. My salesman Richard Graham is knowledgable and easy to deal with. A great experience.

Bought both of my cars from here. Great customer service.

I recently traded my 2020 Equinox for a 2021 Silverado 3500HD and to say that my experience was exceptional would be an understatement. From my sales rep (Richard Graham) to the sales manager and finance, the process was easier than I expected. I received the price point I wanted for both the truck and my trade-in. Cant say enough about working with the great people at Westphal Chevrolet.

Had an amazing experience at Ron Westphal. Danny Cardinal got us exactly what we wanted, all within 2 hours! They were quick, attentive and still able to walk me through all the features of my new trailblazer! I will definitely recommend them and be coming back in the future!

Had our Silverado in for a few issues. It took longer than expected but they kept us informed. They always are polite to work and had masks on in the showroom.

Great service, friendly and professional, as always!

Rick is always a wonderful professional to work with. His efforts on our behalf have identified multiple items covered under warranty, which makes him and Ron Westphal Chevy service our ongoing vehicle maintenance needs. Thanks Ron Westphal!

Brian is one of the most personable sales people I have ever met. Easy to talk to, and a great listener!

Everything went perfect with ordering and picking up the new Corvette,Joe and Brian did a great job of info and getting acclimated to a complicated car.Thanks

Very pleasant and nice whenever I come there I believe his name is Jim but the rest of the guys very nice and fast

Rick Jacobsen is wonderful! We just purchased our 6th new vehicle at Ron Westphal! We love being part of the Westphal family! Customers for life!

Great service and precision on the job

Service manager treated me with respect, explained exactly what was going to be done, which made me feel comfortable in a very male dominated area

Sales rep was very helpful and definitely impacted my decision to by a 2021 Colorado on my visit. Look forward to working with Eric and your dealership on all future purchases, service, and truck needs. Thank you.

The service crew is the best. They are super friendly and on point to get me back on the road. Rick has been just great, got me the quote and then ordered the tire which got here in a day. Very happy with the service!

Great experience leasing a car. Jesse Sanchez was courteous and knowledgeable. He and his manager Joe worked quickly and seamlessly from start to finish.

Brian was amazing. He helped me make decisions without feeling pressured and when I was feeling nervous or unsure, he gave me time to think and talk with my father who was there with me. He walked me through the process of buying my first car as well as walked me through every single button, switch, lever, and option on the car. I appreciate the time he took with my father and I and I would highly recommend him to anyone looking for a car.

Good communication throughout the process. Brian did a great job going over and setting up the vehicle.

My experience has been awesome. Friendly and amazing staff. Always treat me with respect and makes sure Im taking care of 100%. Love this place and I will get more vehicles from here and refer my friends and family.

They were friendly and nice to me, my wife and my daughter.

Everything went smooth. The person that was handling my repair seems to be on the offensive when he called me with a problem, they must be used to dealing with rude people. Everything was all good!

Superior service from start to finish. Usually car buying is a hassle and a painful experience, but everyone at this dealership made this purchase an excellent experience. I drove over an hour to this dealership because they were great on the phone from the start. That continued throughout the in person buying experience.I also paid almost $1,000 more for the exact same car I could have gotten at Ziegler Chevy in Schaumburg which is much closer to my home. Zeigler was a complete nightmare in how they treated us and they engaged in illegeal activities by asking us for personal inforamtion and claiming the Patriot Act.I was fine paying the extra $1,000 at Ron Westphal to deal with decent human beings who made the car buying experience very pleasant. I will recommnd Ron Westphal to all my friends.

Really tried to get me the car i wanted. robert was so helpful and quick to answer any questions i had.

Raul was AMAZING. He worked so hard to find what we wanted. He worked with our busy schedule and we never once felt pressured. Raul never tried to up sell us and he made sure we felt comfortable with everything. Raul and Don were in constant contact with me showing me numbers and and made sure we left the lot super happy

The team at Ron Westphal was professional, responsive, and helped me to get into the vehicle that I wanted. There was no game playing / none of the hassles that you associate with a car dealer. Amber Coe, Jesse Sanchez, and Joe Fosco were a pleasure to do business with

Always pleased with the service at Ron Westphal Chevrolet!

Ron Westphal ChevroletI recently rode with a father and son 4.5 hours to pick up a 2017 Camaro RS. The atmosphere was postive and welcoming. I would drive 4.5 hours to buy from that dealership. nopurchase a

Great service!

Richard was great. Easy to talk to and provided all the options and information needed to make my decision. He was great at showing all the features and setups. Best experience Ive had at buying a car.

Danny Cardinal was awesome to work with and made the process so easy. Will definitely buy from him in the future and will refer people to him and your dealership..Thank You !

Oil change and tire rotation the young man that helped me was courteous and helped with my questions. They did not do the car wash that I asked for after service. The day was nice enough to have it done. That was disappointing

The workers were courteous, friendly, and helpful. I had forgotten my license and they called to let me know. They made sure that I received it back.Thank you

It seems like every since I no longer owe you for my vehicle I dont get good service 😕

Richard was a pleasure to work with when purchasing our 2021 Blazer. Great product knowledge and a no pressure approach made the buying process fun and painless!

Rick Kruse in Service was awesome. Excellent Service department.Treat people the right way like family..They are the one stop shop.

Possibly one of the least stressful car buying experiences Ive had

Its a Wiggly Wiggly World April 26th 2005 DVD 📀

We orders a 2020 Corvette back on Oct 1st of 2019. As bad as the wait has been Brian Crunican has been one of the best sales persons I have worked with yet. And this is probably my 20th purchase of a new vehicle. He’s been extremely helpful these past 12 months trying to keep us informed and engaged and positive!He’s truly been a great representative for Ron Westphal Chevrolet.

Quick simple process and my salesman Ryan is an exceptional person that looked out for my best interests. I have to say Ive dealt with plenty of people in my lifetime but he is a genuine good guy

Friendly staff and they got my new remote reprogramming done in no time!!! Thanks again!

Always easy to work with. Smooth as silk in and out

Very smooth process, salesman was great.