I purchased my 2021 Toyota Sienna here and had a phenomenal experience. My salesman was Parker Wilde. I live a couple states away and was looking for a dealership that would be responsive, honest, and fair. I put my deposit down in April, then drove to Colorado in July to pick it up when they received it. Parker even offered to pick us up at the airport if we chose to fly. There were no surprises when I got there. We drove on the lot and saw it sitting in the front row with a “reserved” sign with our name in the window. The finance office was straightforward and not pushy about warranty sales. We had our 4 kids with us, and they made every effort to get us in and out efficiently. I can say it was worth the extra travel.
This Toyota dealership deserves 10-stars!!! I was able to order my vehicle, get updates and complete my trade-in in record time. I want to thank Boris Vulikh so so much, he was incredibly kind and helpful throughout this process. In love with my new car. Recommend to anyone looking for amazing customer service and a reliable new vehicle!
Super easy buying experience at Stevinson. I worked with Parker in particular and can’t say enough about how helpful and transparent he was. I’m not sure he could make the process any easier but if he could move mountains for ya he would. Highly recommend him for your car purchasing needs. Thanks Parker!
I was stressed about getting a car during an inventory shortage, however, this experience could not have been easier! Matthew M. in sales helped me the second I stepped out of my car at the dealership. He was very informative, answered every question I had, and was always available to discuss further if needed. I had been with Audi for the last 8 years, but the assistance I got with Matthew M. and Michael R in Finance at Toyota was exactly what I wanted! We tried a few models and years and I landed on a 2021 4Runner. From there I worked with Michael R.. We discussed what I was comfortable paying, and he gave me great deals! He has been available to answer any of my questions regarding financing. I will absolutely be going to him in the future for anything involving my 4Runner. Not only is the car great, my experience at Stevinson Toyota East exceeded expectations. Everyone I worked with was helpful and welcoming - I highly recommend this dealership and working with Matthew M. and Michael R., I will absolutely be back there for any future assistance I may need.
I purchased my first ever brand new car from Stevinson and Boris was a delight to work with. With the inventory shortage, he kept me in the loop on when my 4Runner would be in and he never pressured me in the process. Alex in financing was awesome too. This was the best car buying experience I’ve ever had, thank you!
Recently switched over from Nissan to Toyota and it was a very smooth transition. I had been with Nissan for over 8years and when I wanted to return my lease they did nothing for me. I went straight to Toyota and Jose helped us right away. He was friendly and very helpful. I didn’t feel pressure or felt like he was trying to sell me the most expensive car on the lot. I told him what I wanted and what I wanted to pay and he worked it out with the manger. It truly made the experience so smooth. Jose was also great at the end and followed up with me.
I can’t thank Kyle F. enough for finding me exactly what I was looking for! The process was amazing and on point. I have 10+ years in customer service industry and I couldn’t be happier with him and Stevinson Toyota East. We will be back to buy our future Toyota’s here, no question! Thanks Kyle and Alex for making this the best car buying experience of my life!
Just picked up my brand new 2022 4runner from the team down at Stevinson Toyota and I couldnt be more satisfied! Do not waste your time with any other dealer. These guys are ready to make fair deals. Boris was excellent. He helped me pick out my vehicle and I got the exact make/model/trim that I was looking for. Everything was delivered on time and to specification. Impressive service!
We worked with Boris on the purchase of a couple of Tacomas over the last few months and couldnt be happier. The whole process was extremely easy and certainly one of the better dealership experiences weve had. Thank you!
I just purchased our new 2021 Rav 4 Hybrid XLE from Stevinson with Parker Wilde. He was amazing and extremely knowledgeable. As we all know getting a new car these days is a huge pain, but Parker helped us find some inventory allocation and they allowed us to reserve a car that was built that day! Other dealers would not let us reserve incoming inventory but Stevinson allowed us to and made it a great experience. They have found a customer for life!
We had a great time at Stevinson Toyota East in purchasing our new vehicle. Josh C. was a great help in tracking down a Highlander we wanted. He was awesome to work with and answered our questions with integrity. We brought our entire family including a two year old and was treated exceptionally well. If were ever looking to purchase another car, we would definitely be returning here. I recommend asking for Josh for assistance. Best purchasing experience ever and thats with a history of owning a total of six cars in our lifetime!
This has to be one of the best experiences in purchasing a vehicle Ive ever had. Boris was great to work with. I never felt pressured or uncomfortable while looking over the car, and there was never a moment of trying to over sell me. Boris was genuine and nice. Alex was great as well. He was informative and helpful during the financing. Both of them were extremely nice to my 4 year old niece and never seemed annoyed while dealing with her questions. Definitely recommend this place to anyone looking for a vehicle.
We test drove the car we wanted and were quickly able to come to an arrangement on the purchase that we were happy with.Chad, our sales rep, was friendly, knowledgeable, and efficient. His affable demeanor made our interaction easy.The whole process took far less time than any dealership purchase Ive made in the past.Raj in the finance department was also easy to work with and answered all of our questions.Stevinson is a top shelf organization; my daughter and I thank you for taking care of us!
Best experience ever! I would give 10 stars if I could! Salvador Silva and Boris found me a truck I was looking for a long time. Process was quick and easy. There was one problem and it was my fault. I already thought I would be able to pick up my truck only next day but Boris found a solution right away that actually proves he is not just working there but really cares about customers! Boris is the man!
When I was looking for a car, I started out by calling multiple places. When Josh from Stevinson answered the phone, he was so kind and genuine and immediately helped me without being a “salesperson”. My parents and I went to the car dealership specifically to talk with Josh because we could tell how great he was over the phone. He was so patient and sweet to us as I have never been through the process of buying a car before. He was able to get me my dream car and he seemed just as excited about it as I was! Josh chambers was amazing and I would 10/10 recommend him and Stevinson Toyota East!
I loved my experience with Stevinson Toyota East! I knew from the beginning exactly what I wanted and from the get-go Josh Chambers helped me out! From the start (build and ship to pickup) he was patient, kind, and informative. It definitely made me feel a whole lot better as this is my first time purchasing a brand new vehicle! He was knowledgeable and upfront with everything discussed, so I knew exactly where I stood with everything! I Will definitely go back to him with any questions, concerns, trade ins or another buy! Thanks Josh!Shootout to Michael R. in financing! He knows his stuff!
They had the car I am looking for advertised for sale. I called to buy it for a pick up tomorrow when I am in Denver. The car isnt ready, you can buy it and pick it up later was the response I receivedfrom the salesman and a sales manager. They claim it hasnt gone through a safety inspection yet.Shouldnt advertise a vehicle for sale that cant be purchased and you arent sure is road worthy. Scummy auto sales practices as usual and these dealerships wonder why people dont trust them.
I always hate the process of purchasing a new car and dealing with dealerships however this time i had a different experience. Our sales person Chuck was just awesome! I called him and explained what exactly I am looking for and what payment I am comfortable with for a new 4 runner. He took the time to show us different options and was very open and honest with us upfront about every little detail. At no point I felt the pushy sales tactic or felt any pressure to make a decision. Walked away with exactly what we want. Highly recommend this dealership and highly recommended working with chuck!
This place is amazing!! Specifically the best salesman in town, Boris!! Polite, helpful, knowledgeable, literally the perfect go to guy. Boris helped me find the car of my dreams for the price of my dreams!!!If i could rate Boris more than 5stars I would!! I would highly recommend going to see Boris here for any of your car buying needs!!
Been to the service dept twice with my 18 Tacoma.Both times have been for weird noises my truck was making. The first time I was assisted by Derek, the second time by Colin. Both of these guys are friendly, amiable, professional, respectful, kind and most importantly, helpful.They listened closely to me as I described the problem, they were upfront about what it might cost to fix it, and they were accurate with their estimate about when I could expect a call back.Luckily both noises were related to an aftermarket part I had, but both gentlemen explained the noises patiently and were exceptionally friendly. This is the kind of place where the employees really go above and beyond.If you have a Toyota, live in Denver, and need any type of service, THIS is the place to go!Also - both Derek and Colin deserve raises - whatever youre paying them, its not enough!
They gave me a time table, and met it! They wiped down the inside of my car, and washed the windows. Had a comfortable place to read. Very nice!
After being turned away at the location I decided to call. At that time I reached Boris who was more than helpful, knowledgeable, and friendly. If we have to be honest, he saved Stevinson Toyoya a sale and customer for life. He took my number and promptly called me when the vehicle I was looking for had a cancelation. The process went smooth and I was off with my brand new ride. Thank you Boris for the excellent customer service!
Boris over at Toyota stevinson east was great when helping me pick out my 2020 Supra. no BS and gave me best price right up front which beat every other dealer I was looking at going to. Made shopping easy!
I highly recommend getting your Toyota here.Boris sales rep & Michael with finance were extremely patient & generous overall professional. Super friendly environment & they treat you like family!Big thanks to Boris for such an amazing job 👍🏼
There was a loaded .45 magazine attached to the steering column. Then the transmission seized on the drive home. Sales guy was unhelpful. I’m stuck with a car that has a faulty transmission! Avoid this dealer!!!! Scammers!
First time using this dealership for service. Probably the best service experience Ive ever had with a dealership. My service consultant, Collin, was excellent in performing his job and everything was handled in a very competent manner. Service all around was great.
Parker in sales helped us buy our new 4 runner! He kept us updated the whole time well waiting for our 4 runner to get in. He also helped with appointments we needed to make and a few other things after our purchase. Overall it was a great experience!
They got our vehicle in and out in one day, which was very much appreciated.
I had a lovely experience with Parker Wilde. He made sure to take the time so that I understood everything that I was signing for. He worked way past the store hours for me. He was kind, caring, and made sure I had everything I need as I drove off in my new car!!! Thank you
If you want outstanding customer service, quality time and good deal go see PARKER WILDE at Stevenson Toyota on Havana. He made the process so smooth and easy for me to get into my new Highlander XLE. Hes friendly, knowledgeable and efficient. He even came in on his day off to help. Im so very appreciative of his service. What are you waiting for? Go see PARKER WILDE and tell him Stephanie sent ya.
My wife and I wanted a new 2021Toyota Highlander Hybrid. We found the car we were looking for online at Stevinson Toyota East. Parker Wilde greeted us as we came through the door. He gave us some basic information about the car including all the standard equipment that came with the vehicle and some extra items that we may want to add such as the optional cross bar for the roof rack. He asked if we wanted to take the car for a drive and took us outside to see it and explained the Hybrid functions again. Parker was very knowledgeable about every aspect of the auto and answered all our questions happily. He explained the complex workings of the hybrid engines very clearly including the three modes of driving and how to easily change from one to another.Parker was excellent in his presentation of the vehicle, the steps we needed to take in completing the transaction and the actual picking up of the new car.Parker made this entire process of buying a new car pleasant and easy. He is a very professional, knowledgeable and helpful salesman. He definitely earned 5 Stars for his work with us including follow up after the sale.
I had an excellent experience with Boris from Stevinson Toyota East. Boris was communicative, friendly, and professional. He did not pressure me about purchase, trade-in, or financing options, and was patient with my repetitive questions. Great guy!
Great experience with sales rep Parker Wilde! Helped guide me through the process, as a first time purchasing a new car he was tremendously helpful with explaining everything with detail concerning financing, credit, automobile coverage, etc. would highly recommend seeing him for your next purchase!
Had Boris help us out, I got the ball rolling online and got what I figured was a too good to pass on offer for a 21 Highlander xle especially with how low inventories are everywhere. Boris wasn’t pushy and was very polite and easy to work with. Once we let him know we wanted to move forward with the purchase it was very smooth and easygoing. Car buying takes time with the amount of paperwork but they streamlined the most effective way in my opinion. Would definitely be in touch with Boris when I’m ready to upgrade my aging F-150.
Recently purchased a 21 Sienna XSE with the help of Stevenson Toyotas Joshua Chambers. I cant say enough about how great the entire process was.Joshua was incredibly helpful throughout the purchase. His knowledge of Toyotas lineup was impressive and helped me to narrow down my decision.Car is now at home and I couldnt be happier. Thanks again!
We were very grateful to continue working with Boris Vulikh! We traded in our vehicle to get a new one and he kept us updated the entire time we were waiting for our vehicle to arrive. Buying during COVID, has not been easy. Once it did, we were able to get through the process expeditiously. He has been informative and transparent about the whole process. We look forward to work with him in the future!
Had an easy and problem free buying experience at Stevinson Toyota East. When every other dealership didnt have inventory or asked significantly more than MSRP for a new 4Runner, Borris was able to find exactly what I was looking for at a fair price. I would definitely recommend Boris, Sal and Stevinson overall!
I bought a new 2022 Corolla Hatchback XSE and I’m in LOVE with it! It was such an easy, stress free purchase with Boris and I couldn’t be happier with my overall experience! Thank you!
We had been car shopping all day and then we came to Stevinson Toyota East and met Chad Dahlinger, he was very helpful. He knew all about the cars on the lot. We couldnt have had a better experience. We will be recommending our friends and family to Stevinson.
After recently wrecking a new car, it was a stressful journey to try to find a quality car during the shortage of vehicles were experiencing. I had been to multiple dealerships earlier in the day and spoken with salesmen who insisted vehicles were available but when I arrived they were sold and I had just wasted my time driving there.On a referral, I gave Parker a call at Stevinson East and he was able to confirm they had the vehicle in stock I wanted. When I showed up, not only was the vehicle on site but he had found another vehicle that was an even better fit for me.Great service!
Great car dealer experience! Boris and Selena were incredibly helpful with the stress of buying a used vehicle. They took care of every detail on our certified 2018 Sienna. Its the perfect vehicle for our needs. Thank you Boris & Selena!!!
We are SOO very excited about our new Toyota! And our experience with Josh C and Stevinson has a lot to do with it. He is super personable and very communicative. Josh and the rest of the staff very mindful of the overall experience, making sure we found the best deal and that we werent waiting around for hours.Well definitely be back!
Bought a 2018 f150 3.5 ecoboost. Found out truck was wrecked, I need a complete front end suspension. Oil was never changed only a sticker added. Research your vehicle first.
Always have great service here. Dave the service manager is informative and amazing. Highly recommend the service department.
Purchased my first new SUV today!!! Thank you Parker for your patience and down to earth personality making it a very easy and enjoyable experience. I highly recommend!
I reached out online for a vehicle. Brittany followed up with me very quickly and within days I had a hold on the car I was looking for. Once the car was in, Parker Wilde helped us with everything including being very patient with all of our questions and showed us how to use the features. I highly recommend Parker and Stevinson Toyota East.
Great experience at this location. Dasha was an excellent sales rep and helped me reserve the car I wanted. She was patient with my multiple check-ins as I waited impatiently for it to arrive. Dasha and Alex Rogers were very sensitive to helping us finish the paper work quickly while we dealt with a squirmy 3 year old. Very happy with their service and compassion. I felt they listened and acted in our best interests at all times. Thank you for helping me with the purchase of my first brand new car! So happy.
We were looking to upgrade from our 2014 4Runner to a new 4Runner. We automatically knew we wanted to buy another car from Chuck. He always does a phenomenal job, finds us exactly what we want, and is timely and responsive. We went in and told him what we were looking for and within two days we had the car and bought it. He was able to let us do a lot of the paperwork and forms online so that the actual buying part didn’t take us hours and hours. We love working with Chuck and when the time comes for another car we would love to use him again!
Quick work, I trust them. Worth a little more to have dealer mechanics work on my car.
Jose Marquez was amazing. He and Michael Rafuls in Finance made our transaction smooth and painless! Will happily go back to Stevinson when we need our next Toyota! Only feedback would be to stay open later than 6pm like other dealerships. Maybe one night per week to stay open late. Would have made things much easier.
Our 2007 Toyota Avalon died at the end of a Thursday afternoon in downtown Denver. We were quite a long ways from our AZ home and knew no one in Denver. A call to Stevinson Toyota East paid off and we got a great tow truck recommendation (M&M Towing). Friday early, Ian Giannone called me and arranged to get these stranded travelers car fixed by early afternoon. I really appreciated Ians taking the situation in hand just like I had been a regular customer of this dealership. What a great experience dealing with this dealership and with Ian and the Stevinson team!
Kyle F. really made our experience enjoyable. He was very engaging, knowledgeable, professional and made us feel at ease. He answered our questions thoughtfully and got us into the perfect car!! I will definitely be recommending him in the future!
We drove from Albuquerque, NM to this dealership after we had been working with the salesperson Boris. From the beginning, he made our experience very pleasant and easy. He was super helpful and knowledgeable up to the last second. He even helped us find some attractions to take our kids too while we were out there. Thank you Boris for a wonderful experience! We love our new Highlander XSE!
Great dealership really friendly. Dasha helped me out with purchasing my first vehicle and it went really smooth and it didn’t take that long she was on top of it. Helped me find the right truck and gave me her best price. Any questions or concerns I had after she helped me with.
Solid experience. Art worked with me to get my truck at a great rate and a monthly payment that was within my price range. Truck seems to be in great shape and came with a camper shell, a must in Colorado. No 5 star rating for the complete lack of 6 ft bed options. Only one on the lot in Colorado? Cmon guys! Overall great experience though. Came here after an absolutely horrendous experience at Schomp/Shortline across the street.
Had a great experience buying with Boris at Toyota Stevenson. He made it super easy and quick for us. We knew what we wanted, called in advance, and he had the right car ready for us when we arrived at the dealership. The whole process took an hour or so, not the typical half a day. Boris is the best! Ask for Boris when you want to buy your next Toyota. Super happy with the purchase and the whole experience!
Literally amazing start to finish. Needed new keys and had to tow my car and have it worked on while at work all day. They accommodated me to have it done by the time I got off work. Least stressful dealership I’ve been with. Ian was so friendly and understanding and helpful! Thank you so much will be back again :)
Chuck Nunley was super helpful throughout my entire experience. I was consistently being updated with any details regarding the vehicle that I was interested in, as well as offering to work around my schedule and allowing me to take my time with the car buying process to make sure that whatever vehicle I purchased would be right for me. All in all buying a new vehicle never seemed easier and probably would not have been had it not been for all the effort that was put in by Chuck. As far as sales go it could not have been better with the exceptional service I had received.
Got on a carry in job on some axle bearings the same day and had it done quickly..... 3 hrs earlier than I expected! Thank you Peter and Jose!
I have to say, this was the easiest car buying experience Ive ever had. Chuck Nunley really helped us get exactly what we were looking for. From the first day he listened to us and never tried to sell us any more than what we wanted. Due to the pandemic, the process took way longer than usual, but Chuck always forthcoming and I never felt like he was trying to pull the wool over our eyes. He was also always available when we needed him. I am very satisfied with Chuck and Stevinson Toyota East, I recommend both wholeheartedly.
My wife and I are in the process of buying a truck and so we went to the Stevenson Toyota East website and started reading some of the reviews. We found a lot a excellent reviews for sales consultant Chuck Nunley so we decided to specifically ask for him. We were not disappointed. Chuck was straight up with us and we never felt like he was taking advantage of us. He is very upfront and friendly and we never felt like he was giving us incomplete or inaccurate information. Chuck has been great to work with.
I took my cars clutch burning out as a sign to finally get the truck Ive always wanted, a Tacoma. With the huge shortage right now, I figured I was either out of luck or waiting months to even get a shot at anything. Heres where Boris Vulikh at Stevinson East steps in, he got me everything I wanted; grade, cab style, bed length, powertrain, color, and the accessories... seriously it was everything I wanted. The truck was getting ready to ship up from San Antonio so I only needed to wait a couple weeks and when it did arrive at the dealership, Boris came in on his day off to work with my schedule on being able to pick it up. Out of the 4 dealerships Ive worked with on other vehicle purchases, this was by far the best experience thanks to Boris.
Dave Lottie’s customer service was exceptional today. Having moved from out of state and needing a new Toyota “home” things can get complicated. Dave was incredibly helpful, understanding and flexible. We have officially found that “home” here and will be purchasing our new Rav-4 from Stevinson Toyota when our lease is up in the fall. Thank you so much!
I am so grateful for Derek and his team for helping me with services and understanding my options to keep my 2011 4Runner running smoothly. They work with integrity, efficiency and professionalism and I always know they will make my trip from the mountains worth it to keep my car healthy and be able to pay a fair price. Keep up the good work and thanks again!
I worked with Josh Chambers to lease a new RAV4 and had a great experience. Josh helped me to reserve the car while I was preparing to move to Denver and the car was ready on the day I arrived. The process was easy, Josh was always available to answer my questions, and I love the car. Thanks, Josh!
I love Stevinson Toyota. I got my first Toyota ever (4Runner TRD Pro) there last year, after my two last vehicles (Range Rovers), and wanting to try something new. I was looking 4Runners and Jeep Rubicon’s. They went above and beyond to help me get the 4Runner I wanted, and at the best price in town. The process was smooth and easy, and they were all extremely friendly. I loved my new ride, but had an accident that resulted in a total loss. I’m now getting my replacement, and they are doing everything they can to make the process once again smooth, quick and easy, including working with me and my insurance company to expedite the process, as well as getting me a better deal than they did with my first one. Thank you Steve, Brad, Michael and Dasha for making my experience an amazing one! - Mike Wall
I was pleasantly surprised by how quickly the buying process went recently when I bought my used Acura MDX. Boris had the car pulled up front waiting for me, and everything went like clockwork! He was very helpful.
If I could give negative stars, I would. Let me start off by saying that before I decided to take my car for a service here, a mechanic that previously tried fixing my car had just changed the battery and put in new spark plugs. That was the most he could do because he said that I would need a new engine and recommended me to take it to the dealership. Since I still have extended warranty and I bought my car at Stevinson Toyota East, I decided to bring my car there. I am unable to drive my car so I had to get a tow truck deliver my car to the dealership on the day of my appointment. Before the car was being dropped off, I called the dealership letting them know of the situation and that a tow truck would be delivering my car. When the tow truck arrived to the dealership, he called me to clarify my full first and last name and confirmed with me when he dropped it off. My car was scheduled for a service on a Tuesday and I called the dealership on that Thursday to follow-up since I had not heard anything. Turns out they didn’t even know my car was there and supposedly didn’t have me in the system? I do not understand how that would happen when I had called ahead of time. Anyways, they agreed to look at it as soon as possible. They called me and said that I needed a new SUBARU BATTERY before they could proceed with anything. THERE IS NO SUCH THING AS A SUBARU BATTERY and I had JUST changed the battery. After speaking with the manager, they agreed to use one of their batteries to diagnose my car. Then they called me telling me that they have to change the spark plugs and it would cost me $480! I then had to tell them yet again that, that was already changed and I would not pay for something that was already replaced. I also let them know that the mechanic that previously looked at it went through the same exact issues and I knew that it was not the spark plugs that needed to be changed because the same diagnostic trouble codes would keep appearing. In the end, they told me that there was nothing they could do unless I paid the money to change the spark plugs. They are impossible to work with and I ended up having another tow truck pick it up to have it fixed elsewhere. NEVER WILL I EVER BUY A CAR FROM HERE AGAIN! Save yourself the time and money and please go elsewhere. I will NEVER recommend this place to anyone.
Working with Stevinson was by far the best car buying experience I have ever had. Parker at Stevinson East is a pleasure to work with. He is friendly, knowledgeable, and very straightforward. The finance team was just as easy to deal with as Parker. They are well organized and didnt try to force extra products on me that I wasnt interested in. Thank you so much for your great work!
Had a great experience at this dealership. Chad was very helpful going through the process of buying a car. Thanks!
They charged me almost $800 to replace two calipers and four brake pads on my ‘07 4Runner. Rep told me that it would be an additional $300 for calipers on top of my $200 brake pad change. I said okay and they came back with a bill $300 more expensive than agreed upon. Do not come here for repairs unless you have to go to a dealer. The individual at the front desk tried to be helpful but had a very hard time explaining some pretty rudimentary car repairs and why the bill was as expensive as it was. Makes me wonder if they even know what theyre doing.
We had a wonderful experience at Stevinson Toyota East. If you are going to buy your vehicle here, ask for Jacob, he’s the man! He was helpful and patient. He made our experience efficient, pleasant and safe. Jacob was very helpful, and kind. He went out of his way to answer our questions. He was patient as we read through the contract and made us feel very comfortable as customers. He even answered follow up questions hours after we drove off the lot. We also found the rest of the staff to meet up to these standards as well, they all made our experience smooth and enjoyable. There were several that stood out: Grace, Alex in finance and Bobby in parts. They were all very kind, patient and professional Thank you again Stevinson Toyota.
This dealership makes snap judgments and is not reliable. They will waist hours of your time and charge you to tell you things are wrong with your car even if they aren’t.
My sales person Grace did a really good job. I enjoyed working with her. She showed me cool features that I didnt know about. However, financing was a complete nightmare. The paperwork was wrong. When I communicated this to the finance guy, he started arguing with me telling me I was wrong. Im a branch manager at a local credit union, so I understand how auto financing works. We did get it fixed, but I had to come back to complete this. I had to unfreeze my credit bureau twice to complete this transaction. Also, on my trade in, I never got my license plates back. I had numerous calls to the dealer regarding these issues, and never got a call back. Very disappointing. I love my car, and am thankful for that. But I will never go back.
Thank heavens we found Stevinson Toyota East, but more so, thank heavens we found Kyle Ferson in sales. We needed a new vehicle and knew that... in an era of low inventory and few discounts... our search would be formidable. We chose Toyota because of their reliability, safety, and history in hybrid technology. We chose Stevinson because of their recognized excellence in customer service and high dealership ratings. It was luck that we found Kyle who answered the phone when we called to set-up an appointment. Kyle is superb at assessing his clients needs and steering them to the right choice. There is no high pressure with Kyle; rather, he is an educator for his clients and does not dodge probing questions. We bought a new Venza, but equally importantly we began a relationship with a great dealership and salesperson. Thank you Kyle. Thank you Stevinson.
Boris stayed in contact with me to let me know of new arrivals months after I initiated contact almost lost hope. He responded to my inquiries and helped me make my purchase. I love my vehicle!
Great experience! Kyle was great and the process was pretty painless! He kept us informed the entire time as to where we were in the process etc. Never felt pressured!
I had been trying to find a 21 Tacoma in Cement color for weeks. Every dealership around town made it seem hopeless. Stevinson East had a better allotment of trucks than other dealerships and helped me quickly find what I was looking. Parker in sales was great. He responded quickly to every inquiry I made and made the sales process really easy. Thanks Stevinson East!
Kyle was awesome! I was a first time car buyer and Kyle helped me through it all. He was very patient and he made this experience so much easier! Thank you Kyle
Wouldn’t buy a car from here.The last car we purchased was from here, we had it less than a year, 9 months in total. The week after we bought the car the check engine light came on. We tried to take it back, they said it was spark plugs & they would not take it back. We had the spark plugs fixed, ever since we’ve had the car the check engine light was on. No matter how much work we put in it. We weren’t offered a test drive. We weren’t offered to even start the car before signing papers. 10,000$ just gone. We ended up going to autonation Chrysler/ Jeep in Littleton BEST EXPERIENCE EVER.
Our experience at Stevinson Toyota East was awesome. We started our research more than a week ago. My first contact with Stevinson Toyota was with Grace, she was kind and helpful and sent us information for the vehicles we asked for. We purchased our vehicle today with Jacob, he went out of his way to make us feel safe during this time of COVID. He took extra steps to make sure the area we were seated at was sanitized and everything we came in contact with was sanitized. The buying process was seamless. Jacob took his time and was patient. He went through the paperwork and explained each page. He also explained each process and tried to get everything completed as quickly as possible. I will recommend everyone who goes to Stevinson Toyota to ask for Jacob and Grace. A big thank you to Alex in Finance and Bobby in Parts. They were just as helpful and patient. Thank you Stevinson Toyota
I purchased a new 2020 Toyota 4Runner TRD Off Road from Stevinson Toyota East. I am first to say that I hate going into car showrooms and get sweaty palms having to deal with sales people. However, Kudos to Stevinson for having a friction free no haggle buying process. In August 2020 in the midst of Covid went thru the Costco Plan Pricing and Boris was my Sales Consultant. I live in Colorado Springs, Stevinson had everyone beat by a long shot on inventory and price. Boris was quick to respond to all my requests and easy to work with. Narrowed down what I wanted to buy in a few emails. Boris also set up a test drive for me. Very pleased with Stevinson and would enthusiastically recommend them if you are in the market for a new car.
She liked one vehicle. I loved it. You cant get a sense of comfort with a car sales man. One of the last gladiator sports left.
Such a great experience, very accommodating and understanding. We highly recommend working with Boris. Took special care of us and made sure we had everything we needed!
We have been here twice! Why we went the second time I couldn’t tell you why we went back, I guess desperation and hope. These people are feisty no help whatsoever. Both people that we had interactions with seem to be interested in a sale but aren’t they all. At least be nice, I’m sorry we don’t look like we are made of money.
This morning I gave a verbal commitment to buy a 2021 Toyota Sienna and the salesman Andrew was very nice and faxed me the paperwork to sign. I am a power lineman and was out in the field so I couldn’t sign the paperwork right away and he said that wasn’t a problem. I signed the paperwork a couple hours later and was told sorry, we sold the van to someone else who signed the paperwork before you. Just pretty disappointed that a business would verbally commit and then sell the vehicle underneath that commitment.
Easy in and out. Great service, make sure you get a discount coupon before your appointment!!
Thank you Michael Rafuls for all the help getting me the right financial opinion there where available for me
We had a great experience working with this dealership purchasing a new 4Runner. Our sales person Chuck was just amazing he was very knowledgeable and honest about every detail. After the deal was done he hand out his business card and asked that we call him with any questions or concerns and he truly meant it we ended up calling him multiple times with questions we had and he was more than happy to answer and help us out and even tho our questions were related to finance he got involved and escalated the questions to the right person. I cannot recommend this dealer enough. We will be buying our cars from there as long as we live in Colorado!
Set up an appointment to have my recalled airbag replaced. I told them I would require a loaner car for the day. I got up an hour early to drop off the car and get the loaner. When I made the appointment I told the person I required a loaner car, she noted it down she said. When I arrived this morning I was told there were no notes about a loaner car, but he would see if he could get me a rental from Enterprise. I wait for him to call and then he came up to me and told me that they did not have a loaner. This is poor customer service. Now I have to come in another day and start this whole process over.
Boris V. was very helpful in the purchase of my new car!, he was very efficient, explained everything very well, and even helped explain everything in great detail. Great sales rep and great customer service!!
Purchased my 2021 RAV4 hybrid here and had a wonderful experience. Both Chad Dahlinger and Raj in finance were extremely helpful. Thanks Chad and Raj!
On Friday Mr. Boris Vulikh helped me to puchased the Toyota Sequoia. He was so honest and hard work that he helped us to take care all the details. He did not pressure us to buy the car. We feel so blessed that he help us. We will use him for life. Best car saleman ever.
This dealership was amazing! I was helped by Jacob, Parker, and Raj. Not only were they incredibly nice, I felt no pressure to buy a pricier car and they explained every step to me. I think this has got to be one of the best places to look for a car.
I dont want to write five pages but briefly its not nice to tell your customer dont waste my time and your time that happened to me when I asked about a car information like apr, monthly payments and down payment.And for the service they couldnt oil change for my van (they said something needs to get fix and it cost about$750!!!) at the same time the other places they dont have any problem with my van to change oil.