The staff and customer service at Tuft and Needle is always fantastic. They make high quality products and are just a great company to buy from. Check out there beds and accessories if you are around.
Went in after looking online, and wanting to feel the bedding up close. Worked with Cole, she was phenomenal and made me and my partner pick out probably the best bedding we have ever had. Super personable and informed on the product! Loved the store vibes and it was very crisp and clean. 10/10 would recommend spending money here!! Thanks Cole!
Cole, Edward, and Steven helped us make the best informed decision for our mattress. We will undoubtedly be back for our guest bedroom mattress! They make mattress buying a very easy and non-overwhelming process and bring a sense of professionalism that only people with an exceeding knowledge of the type of product they’re selling possess. They are the very definition of what excellent customer service looks like! Don’t look elsewhere!
I am currently looking to move into an apartment and the first thing I will need is a new mattress. Walking along SoCo I saw the Tuft and Needle store and the people inside were beyond nice and helpful. I believe I spoke to a lady named Cole. Her and her partner were super helpful in answering our questions, and although I still have some considerations to make I loved the store front and the mattresses! Thanks guys for all the help!
My wife and I just returned from purchasing our first Tuft & Needle mattress. We worked with Cole and she was extremely helpful in finding just the right mattress for us!
Ordered the King size Mint mattress with the pillow set and sheets. Quite pleased!! Thank you Cole! Highly recommended Tuft and Needle, especially the Austin -Congress Street location.