user
Princeton Sports
6239 Falls Rd, Baltimore, MD 21209, United States
Appearance
Princeton Sports
Comments
No
Review №1

Nice people, poor expertise.My family went to Princeton sports several times to lease and buy skis and snowboards. For a while, we liked Princeton sports because they were kind and we associated them with the joy of skiing. However, as I learned more about snowboarding and skiing gear, I started to realize how poorly they match people with equipment and fit boots to peoples feet. I didnt know better at the time, but theyve sold advanced riders in our family beginner snowboards, people with regular feet wide ski boots, and generally done a poor job overall of matching people up with good gear. Now that I know more about gear, I can confidently say a third of the gear we were sold should not have been recommended to us.They also do an atrocious job with heat molding ski and snowboard boots. After my girlfriend got her boots molded, she was in tears an hour into riding. Thankfully, Surefoot fixed them in twenty minutes. My dad got a pair of ski boots and rode them for a week last year and has been nursing an injury caused by the molding ever since. Hell be buying a new pair this year. I personally just thought my foot pains were normal until I remolded my boots and realized they did a terrible job with mine as well. Keep in mind that we all got our boots molded on different days and probably with different technicians.At the end of the day, if youre a kid leasing gear for a season or youre a complete novice, youre probably fine coming here. If you need gear that wont let you down out West, go elsewhere.

Je
Review №2

This store is incredible. I was searching for a new tennis racquet and I did the demo program. Brendan in the Tennis department helped me through the whole program and took the time to really help me pick the right racquet. Best customer service I have ever experienced. Great store with great employees. You wont find this experience on Amazon.

da
Review №3

For years I have been purchasing bikes for myself and my family from Princeton Sports. Princeton has always been professional, courteous and helpful with any and all issues we have had. I want to thank them for always standing behind their bikes & service. I look forward to continuing to support them and use them for all of our biking needs. Thanks again, Princeton Sports!

Ar
Review №4

Incredibly professional, knowledgeable and friendly staff. Everyone on the team goes above and beyond to provide the best service possible. Not to mention they have the best selection of products I’ve seen in any local bike shop. A must for any cyclist, beginner or pro. Princeton sports is an environment I find myself excited to explore and patronize. 10/10 would recommend

Jo
Review №5

Ive had great experiences with this shop over the past several months. They were able to repair and service my bike in one week when everyone else would have taken weeks or months. And I was able to purchase a bike for both my 7 y/o and wife. The staff is friendly and knowledgeable. I think well be lifetime customers at this point.

Ma
Review №6

TL;DR Princeton Sports is Awesome!Purchased three season long rentals of boots and skis for my family. Great staff who spent a lot of time making sure we got the right equipment. One of my kids has complained the last few ski days that her boots were to tight. I brought her in to swap out her boots which is a great perk of renting with Princeton Sports.Not only did they have a pair in the next size available but to give her another option the manager voluntarily, without even a word of concern from me, went in the back and brought out new in box ski boots so she could try on another option. We were chatting for a while about how wonderful it is to ski with your kids. You can’t fake that kind of passion and clearly Princeton Sports is lucky to have him. Unfortunately I can’t remember his name although the sales people did have name tags which was nice.They include complimentary tune ups with their rental package as well which is amazing. That’s about a $30 value that I’m sure many of their customers would likely pay them for. For growing kids, one of which outgrew a boot mid season, season long rentals at Princeton Sports is the way to go!In spring of 2020 we also bought a bike from them and the experience was excellent.

St
Review №7

It shouldn’t matter how good you are at tennis to buy the nicest racket available. There is no such thing as a beginner racket if you want to eventually be the best.

Pa
Review №8

Very friendly, knowledgeable staff. I had been a customer of the Columbia store for years to get skis serviced but they closed a few years ago. This was my first time at the Towson location but the same level of service at this one. I bought ski bindings and got fitted for boots here and Ill get the skis waxed every season here.

An
Review №9

Visited this morning to purchase new ski boots. Worked with Elliott. Professional, knowledgeable, found the perfect boot for me, first shot. Fit like a glove. Did the custom heat fit and footbed, and then checked the bindings and settings for my skis. Had me out the door with my equipment ready to ski in 90 minutes. Highly recommend.

Br
Review №10

Always impressed with the level of expertise and service! Josh set my son up with a great snowboard, boots and bindings and Paul helped me out with a full ski setup. Seasoned staff with all-around knowledge and patience to get you the right gear the first time.

El
Review №11

I just purchased new skis and boots from Princeton. Mike was so knowledgeable and helpful. So glad that I didnt just order online without getting fitted. I would have been wrong with the proper boot size. Ive skied with the new gear two times already. No need to wait in the rental line. Thanks Mike & Princeton Sports!

Za
Review №12

Best sports shop in the City! Have bought skis, bikes, clothing, etc and never regretted one purchase. Great staff and the owner is a nice guy. Cant recommend this place enough.

Th
Review №13

Great place! Went just a few days before my father-son ski trip to get a season rental for my 11 yr old son. The staff took extra time to get him the right fit and was really patient even though the place was busy with the upcoming storm. They rushed the tuning so we could get out on the slopes in three days. Ended up getting a great deal on some clearance helmets for the family as well.

Ro
Review №14

I am a lifetime customer at Princeton Sports but they still impress me every time I go. I just bought a new snowboard set up with them and the time and expertise they offered helping me get all the gear just right was amazing. Customer service matters and theirs is second-to-none. I cannot recommend them more highly.

ke
Review №15

Expensive but good service and good quality.

Bo
Review №16

Bought new ski setup back in November. Had pain from the sole inserts from the first runs of the year. Took the boots back and they diagnosed the issue right away. They swapped out the inserts without any question, and the new ones were great. Their knowledge and customer service is much appreciated. Thank you Princeton Sports!

ho
Review №17

Staff is knowledgeable about vintage 10-speed bicycles.. very helpful

Dr
Review №18

I’ve been a life time Princeton Sports customer and every time I revisit the store I am reminded why I don’t shop at other bike shops! The other day I paid a visit to the falls road location in Baltimore and was helped by a man named Conner. He was precise, quick, and very educated. Conner had myself and my wife try on a few pairs of tennis shoes. He was extremely confident in the first pair of shoes he brought out but we insisted on trying on a few different ones. He was right, the first shoes were the best. While we visited I also got a new pair of biking shoes complimented with pedals. Don’t judge by the age of the staff. They are the real deal and is so obvious when they explain in detail the products. Once again a happy customer. Until next time, Mr Shapiro.

Ma
Review №19

Picked up my Biria today totally love it. But I have to tell you. The team there extremely knowledgeable they make it fun to shop. The owner by far one nice guy. Now Connor, this young man here. I enjoyed my shopping experience because Connor made sure I had all the knowledge I need. He even came out to my car to make sure my bike was secured...Connor you are a sweetheart, Princeton sport what a gem you have working for you!!!!! My store for sporting goods is definitely Princeton sports

ma
Review №20

Princeton Sports is hands down my favorite ski and snowboard shop around town. I’ve been dealing with a gentlemen by the name of Connor for a number of years now and strongly recommend seeing him! He knows his stuff from top to bottom. I challenge you to ask him a question that he doesn’t have a answer to. He knows the market up and down and knows his product specifications to the tee. Came into the store wondering why my hardware on my burton stun gun were coming lose and he immediately noticed that i had the wrong hardware and needed “M5” hardware. to me they look identical, to him he knew exactly what was wrong. Long story short...hardware fixed my problem and i couldn’t be happier yet again. Princeton, i’m not sure where you found this guy but every shop needs more guys like him. Thanks!

Ma
Review №21

Well stocked with awesome used bikes. Trade in was a breeze. Staff was amazingly nice.

Ja
Review №22

WOW is all I have to say. I’m originally from Burlington Vermont and this shop is no joke! About one week ago I paid a visit to this shop to get a new set up for the mid Atlantic mountains I will now be riding. Boy did these guys know there stuff. I was swiftly greeted by a gentlemen named Connor. He went way above his duty trying to find me a proper board for me with my riding style. This guy is a dictionary of information but conveys such information with ease. Many many many options and quickly I was narrowed down to about three boards. He mounted my board on the spot and reassured me that Princeton Sports will stand by their product. I spent (I believe it was 25 or 30$) to get a sharpen and wax for my board for the life of my purchase. I took the board out just yesterday and everything he said was absolutely correct. Highly recommend going to see Connor and the crew at this shop. Never knew buying a snowboard could be so easy and fun. Will be 100% a returning customer.With great pleasureJames weatherly

Ki
Review №23

Great service

Ev
Review №24

Very unpleasant, when I found out a single tennis racket expenses start at 100$ and range up to 500$. But service and community is amazing.

Vi
Review №25

Brandon, the master tennis racquet stringer, demonstrated amazing customer service by going the extra mile for me. He went beyond answering all my restringing questions by offering his in-depth knowledge and by letting me try on tennis shoes after 5pm when they were closing. I hadnt planned to try on shoes, but they had the ones I had been looking into and he offered to find my size. His way of respecting and valuing clients is 100% exemplary and so refreshing as Maryland transitions into phase 2 allowing more in-person shopping at local businesses. And my restrung racquets came out great! Thank you Brandon :)

Jo
Review №26

Bought bike helmet on sale for $54.99. Turns out that helmet retails for $50.00. Bit of a ripoff. Buyer beware.

Ch
Review №27

Im trying to find a new hobby and biking peaked my interest. In an effort to learn more, Princeton Sports was my first stop out of all the bike shops in the area. Corey was awesome! He made me understand some technical terms and had some tips on choosing my first bike. He had me test some bikes and was very patient all throughout. Great store and kudos to Corey!

Ro
Review №28

Vans expertise in ski gear is unequaled! If you want to ski better and enjoy skiing more, forget the Web, closer ski shops and box stores. Vans amazing knowledge, great questions, and listening skills will transform your skiing! Princeton Sports is a Specialty Shop, and they will do whatever it takes to make you happy. I know this from personal experience, and they have saved me money too. I have been a customer for more than 40 years, and Princeton Sports keeps getting better and better!

Ta
Review №29

If you’re looking for anything in the ski department, David is a great salesman.Really knows his stuff and is very honest about what you do and don’t want based on your experience and where you’re skiing.Came out of there with the works and it was right in my price range 👍👍

ch
Review №30

Super helpful, friendly staff. I was renting skis for a long weekend trip and they were very accommodating. They even let me pick up the skis a day early to make my traveling easier! The skis themselves were adjusted very well and I had no issues.

Ch
Review №31

Super friendly and helpful staff.

Al
Review №32

First time coming here to get my boards tuned for the winter and I will not go anywhere else again! The finish on my board is so clean and the edges are perfectly sharpened. Not to mention they did multiple boards for me on short notice for a last minute trip. Fair prices and nice people. Princeton has my business for good.

Po
Review №33

Really nice people not pushy, great service and selection.Bikes are expensive and if you have not bought one in a while, brace yourself.But thats all over not specifically this shop.

Te
Review №34

I was in need for a hard-to-find stem. I have a 2014 Giant Propel and one of the seat clamp bolts had seized and stripped. I took it to a LBS and they were not able to extract it, but I was given a reference to Princeton Sports for Giant bikes and parts. Since I was given a reference to another bike shop by a LBS employee, I had some trust going in.I called ahead and left my name and number. Matt called Giant and gave me the info on availability of the stem... 6 weeks out of stock and $184. He went above and beyond by going through used parts and finding a compatible stem for a very reasonable price. I felt that all of the staff was very friendly and knowledgeable. I wish they were closer to where I live, but I may venture out there occasionally because I was very happy with their service.Thank you! You made my day!

ky
Review №35

10/10 customer service! Their team in the winter sports dept is there to help you pick out the right ski for you and help stay within your budget by offering affordable skis. Highly recommend going there vs ordering online to check things out

Se
Review №36

They got me all set up and answered all my questions!

Ky
Review №37

Very friendly and helpful staff

Mi
Review №38

Friendly, knowledgeable people. Great products and selection. Reasonable prices. Thank you!

Ma
Review №39

Stopped in there on a nice bike ride yesterday. Greeted by a rep Josh I believe outside. Let me know that I could bring the bike in the side door that opens automatically. Spent a gift card frivolously on some cool ear buds for bike riding, a water bottle for biking, a sweat band, and a snack. Was nice to catch some A/C before heading back out on the road. Nice store to browse through.

Ni
Review №40

If only I could give Princeton Sports negative stars, I would in a heartbeat! This is the second year in a row that we have rented ski equipment for a family trip, and both years they have screwed up our rental. The first year we werent given poles and had to buy them once we realized we were missing them and one pair of boots didnt fit right because they didnt fit us when we got measured ( because we planned too far in advance 🙄) and this year they gave us the wrong boots entirely, making it impossible to even ski unless we wanted to spend a ton of money to rectify their error while at the lodge. To top it off, their manager, Dan, completely lacks in the customer service department. He did nothing but blame us for putting the boots on incorrectly (which was not the case) and told me that at some point we need to take some responsibility in the matter when he took no responsibility for their errors at all. We will NEVER use Princeton Sports for anything in the future!

Be
Review №41

Ive been skiing my entire life, during that time Van Branch has always done my boot fittings. If you are a highly skilled skier, you MUST see Van at Princeton Sports. I was having problems with some high end boots, circulation was being cut off making it dreadful to ski. Van and Chris listened to my issues, asked specific questions, and together we came up with the right solution. Ultimately the fitting took about 45min-1HR and it was exactly what I expected. I go to Van because he is an EXPERT on all levels. Skilled skiers need the best. Boots, skis, binding, gloves you name it, Van Branch is THE BEST in the Mid-Atlantic.

BB
Review №42

Corey offered an outstanding level of service and was quick and easy to work with!

Ro
Review №43

Princeton Sports is an ICON in the Baltimore area. I got my 1st Red Schwinn Bicycle there when I was 7 years old and the personnel are as friendly now as they were back years ago…. (smile) Ive recently upgraded my ten speed bike (Orange) with new tires and a new seat. The staff was very courteous and very helpful as well as knowledgeable in all aspects of the entire store. Kudos to GREAT CUSTOMER SERVICE!Sincerely,Roxie Marlow

Mi
Review №44

Stopped in today 1/10 for some parts for my bindings. Not a super profitable sale for the staff but I must say, Connor went way above and beyond in pursuit of some screws for my bindings. Unbelievably helpful, super friendly. Thanks Connor and Princeton Sports. You earned a repeat customer today.

Al
Review №45

The best place to buy a tennis racket. Steve and Josh are extremely knowledgeable, genuinely helpful and super nice! They explained the differences between the rackets and even the strings. They provided terrific recommendations and guidance and they were so easy to work with and patient while I tried out their demo rackets until I found the perfect racket for the way I play, which I did, thanks to them. There was such an immediate and noticeable improvement in my game, that my opponent said that he liked it better when I played with my old racket! I love my new racket, thanks so much Steve and Josh. Also, the whole staff at Princeton is wonderful, especially Jeff.

Oe
Review №46

Needed to replace my 20 year old Lange ski boots last March, Boot fitting is tricky, especially when you have little time to try all the boots, its a daunting task, but Van made it easy, He was relaxed, he asked some open ended questions on my skiing, thought for a second, then presented 3 choices.I was out of there with a well fitted boot, He even mentioned something about a free fit adjustment should I need it, Skied the next week in the new boots, very happy with purchase. Princeton Sports, hands down, great staff, great service!

Ly
Review №47

Great customer service. I was greeted immediately when I walked into the store. Jeff was extremely helpful, friendly and informative. I had a question about two comparable products and Jeff was able to help me make a decision based on his personal experience and insights. I will definitely be back.

Ma
Review №48

We have been Princeton customers for about six years. We love it there and always shop there because the customer service is first rate. I also know that when I buy ski boots they will fit properly. They also take excellent care of all of our bikes. We Love Princeton Sports.

Ma
Review №49

Corey was awesome !! He helped me throughout the entire process. I purchased a Cannondale Adventure 3. He demonstrated patience and expertise every time we spoke. The gentleman who delivered my bike, I think his name is Conner, he to demonstrated superb customer service skills. It is a pleasure spending money with a company that values their customers.

Sa
Review №50

Great experience buying a used bike today!

Ka
Review №51

I went to Princeton Sports on recommendation of a friend in the Baltimore area. I received a warm welcome and was helped by a younger gentleman in selecting a road bike for competitive races. Overall, I had a fantastic experience and was impressed by the knowledgeable staff. Id recommend their store for all things bike related!

Ro
Review №52

I went in to get my daughters chain relinked, as we were converting it back from a balance bike to a regular bike. To make the bike a balance bike, we had taken the chain off along with the pedal crank set. Now, we were in the process of putting it back together again. I could do all of it myself except for the chain, as I didnt have a chain tool. Mind you, this should be a two-minute job, tops. If it was not, I was completely willing to buy a new chain and watch them put it on. Whatever the case, I was hoping my daughters, who had enjoyed helping me put the pedal crank set back together, could watch the mechanic relink the chain, and that this would be a learning experience for all of us. Princeton Sports were extremely rude, would not let us into the repair shop, would not even let us talk to the mechanic, (or the mechanic refused to talk to us) and they told me that unless we replaced the chain (which they had not looked at) and they did a complete tune-up, they could not do any work on the bike. The guy on the floor had no knowledge of bikes at all, and kept going back to consult with the mechanic, who kept telling him we needed to leave the bike for a complete tune-up, rather than answering my rather simple questions. I decided to buy a chain tool, and asked for help identifying the chain links that needed replacement. Again, absolute refusal to help. I finally asked for a master link, which they sold me along with the chain tool. This place absolutely sucks. Over-priced, snobby jerks with no interest in good customer service, or in helping the next generation grow into good stewards of their bikes.

St
Review №53

Found this shop when I was looking to get mine and my husbands snowboards waxed and edged. They took the time to examine my board and suggest a stone grind and even look at some edge impact damage on my husbands board.They took the boards and had them ready for my on the day I asked for, though Im sure they could have been done earlier. The patch job on the impacted edge looked great and the boards looked brand new.Great staff and very knowledgeable. I would highly recommend them to anyone!

Ja
Review №54

Still the best ski shop around. Sad that they closed store in Columbia, but worth the trip to Baltimore. Appreciate the Sunday hours.

Wa
Review №55

The service here is outstanding and they always have whatever it is I’m looking for. I got stuck with a flat on the trail (my second one of the day), had to carry my bike out of the woods to their location, and they fixed my tube/tire without immediate payment because i didn’t have my wallet in me. I called back, once I got my wallet, to pay them and thank them again for helping me out of a really crappy situation.

Ch
Review №56

Can’t beat this place. Best ski shop in the local area. There is a reason why they are the ONLY ski shop around anymore. There was 10’s of local shops in the Baltimore metro 20 years ago and Princeton still stands strong battling the internet. Buy your ski and snowboard equipment from a local dealer. Help fight the internet. Do NOT make the mistake by buying equipment online. The internet can not mount your skis, the internet can not tune your skis, the internet can not provide you the consumer, a professional conversation regarding your needs. Princeton will deliver. 5 Stars. Hands down.

Th
Review №57

I went in to get some new bindings mounted on some new skis. This was my first time here. The ski shop staff was incredibly welcoming, professional, and clearly knowledgeable. While they were taking care of the paperwork, we talked about tips for getting the most life out of my gear, ski destinations, experiences and reviews of different ski areas, and where this years weather is expected to have the best snow. You can tell they live for skiing and snowboarding. I only came in for some service work, but I browsed their gear and clothing on the way out. Their selection was great for both the winter sports and their cycling areas. I now have a new go-to spot for skiing and cycling.

Je
Review №58

Last Sunday was Great! Started off with a fabulous ride out of Princeton Columbia, a lot of fun and great support by the Princeton staff. I then got my bike fitted by Chuck and that was outstanding. First time I was able to ride my bike in over 2 years with out my hands going numb! I also had great advice from Bob about my running shoes, inserts and KT tape which has improved my plantar fasciitis a lot in only a few days. The staff and atmosphere at Princeton is by far wicked fantastic! Even better my kids and I will now have a place to go for our winter adventure needs too! You guys are great!

Je
Review №59

So great to visit a store that gives personal attention and that provides advice. Great atmosphere and excellent staff!

Mi
Review №60

Amazing staff and great service. They make you feel like family!

Ma
Review №61

Great selection of goods. However, that said, the level of pretentiousness that the senior staff / owners exude can not be ignored. When you can not hide your disdain for having to answer customer questions then perhaps its time to move off the floor. It is a real shame because they are convenient and have a ton of great gear.

Pe
Review №62

Originally gave Princeton 5 stars because I got a fair price and knowledgeable assistance on a good selection of bikes, but the bike was not prepared properly before delivery. I did not receive an owners manual to learn how to operate the bike and was not directed to download one from Cannondale website. Since I hadnt purchased a new bike in decades, I wasnt sure why that wasnt given to me, but then found it online.Although I had mentioned that the rear brakes were tight, they were not adjusted before I took the bike home. Apparently, the quick release lever was left open when adjusting the brake cable leaving precious little space for the wheel to turn freely. I had placed a lock under my seat which must have knocked the lever into the closed position (where it should have been in the first place) and the wheel ended up locking on me during a very difficult 49 mile ride. I didnt realize the issue until about 22 miles into the ride and adjusted them myself, but my wheel is now marred from the pads and Im sure I took quite a bit of life out of the brake pads themselves. Additionally, the gears needed adjustment badly. The mid-range gears slip while pedaling uphill in the lower 9 and they wouldnt shift into certain gears in the upper nine. Taking it back in for badly needed adjustment after just 100 miles. Hopefully, it will get better attention and I can revise my review back to positive.

El
Review №63

I live far away, but wanted to make a trip after hearing that Princeton Sports had triathlon gear. So glad I took the trip, they had so many different stuff to choose from and I came home with everything I needed that I couldnt find anywhere else! Along with having a great selection their staff is knowledgeable, personable and attentive. Look forward to my next stop in.

Al
Review №64

Fantastic store. Knowledgeable staff too. Well worth a visit

Ma
Review №65

Ive been coming to Princeton Sports for all of my biking/snowboarding needs since I was 8 years old (now 24). Ive been impressed by their knowledge and friendliness. My first bike was bought here as well as my first snowboard in addition to all my subsequent purchases. I go out of my way to get my items serviced by them because they have never steered me wrong in the past.

Jo
Review №66

Extremely knowledge staff. Great incentives for ski/snowboard equipment. Top of the line, quality gear. Competitive pricing.

sh
Review №67

Theyll make every attempt to fix your bike while you wait.

Da
Review №68

Weve been in a couple times now and the staff is always helpful. This last time they were very helpful getting set up for a snowboard rental. Best prices on rentals Ive seen around.

Ar
Review №69

Great store and service. The employees were very helpful and knowledgeable about the best options for me! I will definitely return to this store.

Ll
Review №70

I love buying here for my sporting needs (e.g., cycling). Everyone is attentive, shout out to Evans for installing my bike rack. He was superb. Thanks!

Ca
Review №71

I have been a very happy customer of Princeton Sports for the past 40 years and am now passing the tradition of sending my children to Princeton for excellent service and products that are not to be found anywhere else. From buying my first set of downhill skis in my 20s to just bringing in my 25 year old baby jogger in for a checkup....they are so happy and ready to be of service. From helping bring your bike in from your car to advising you of the best product for your need, I travel the 45 minutes from Harford County to Princeton Sports when I need anything for tennis, swimming, and biking. Princeton is the way retail should be.....I feel welcomed when I walk in the door and the service is fast and courteous. I always look forward to my trip down to Princeton Sports and you will to!!

Pa
Review №72

Bought a snowboard, bindings and boots. Service was excellent, products superb. Dom was our salesperson; very knowledgeable, professional and conscientious of what we wanted and staying within our budget. Princeton is the place to go for snowboarding equipment, hands down.

Ja
Review №73

So great to visit a store that gives personal attention and that provides expert advice. Great atmosphere and excellent staff.

Ch
Review №74

Took my bike there to get lubed and tuned for the new season and get two new tubes installed. I asked for self-sealing tubes and they told me there was no such thing even though Ive used them in the past. Youve never heard of self-sealing tubes?They quoted me a price and I dropped it off. Got the bike back and they charged me less than quoted. I asked why but they didnt have an answer, but hey, Im not going to complain that much about cheaper, right?Rode my bike a mile home and the tires went flat. Took it back explaining they had just put those tubes in and they said they couldnt be responsible for popped tubes. I get that, but thought maybe they would try and make is somewhat right. Nope, charged for two more new tubes + labor.Pick up the bike again and on the way out the door I say well see how it goes this time and they say yeah, just make sure you pump up the tires. What? I squeeze the tires and theyre soft. Why are the tubes not inflated and you KNOW theyre not inflated? They were soft the first time too. I also notice the shiny new valve stems and realize they didnt replace the tubes the first time (was that why it was cheaper?).So I go to ride to the gas station a few blocks away and I see they didnt replace my valve adapter, its gone. Ride home another few hundred feet...tubes pop again.Took my bike to another shop, they changed the tubes again (third set in three days) and showed me how the last ones were improperly installed.I have to give you one star if you cant even change a bike tire.

Ma
Review №75

Never a bad experience. Happy customer for past 3 years

Al
Review №76

The owner, Paul is down to earth and the products sold are quality!

Ja
Review №77

My wife to my son’s bike to this shop to get the brakes sorted as the cable had come loose.Sadly the bike department tried to take her for a ride!The created an erroneous list of multiple things that were wrong with my son’s bike in an attempt to extort money from her.To complete the simple repair on my son’s bike they attempted to charge her $120!Whenever she tried to suggest that the price should be lower and the repairs were unnecessary they patronized her and put her down.Thankfully my wife elected to take the bike elsewhere - where she was charged $6 and my son’s bike is now as good as new.Safe to say we will not be returning!

Jo
Review №78

I can’t say enough good things about this place! My church has tennis competitions each year with other sister congregations. Well, needless to say, I am a bit competitive and completely forgot to get my strings redone before the game a couple weeks ago. I came in and explained the situation, and they literally had it done in a day! They had it done so quickly I couldn’t believe it. Just another reason I will always go there to buy and service any of my equipment…fast and friendly

So
Review №79

The greatest staff with the best equipment for your outdoor spring needs!

Ru
Review №80

We brought our college-aged son in on Saturday to get a bike. The salesperson asked very specific questions to help determine exactly what we needed. He recommended a bike that would work on campus and on longer rides, and kept the price down since we didnt need anything fancy. We agreed with his recommendation, purchased the bike and were done in less than 20 minutes. There was no pressure to purchase anything we didnt need. The salesperson even offered to take a look at my sons older bike for a possible trade-in. We will bring it in when we pick up the bike and will put any trade-in towards a new helmet and lock. This was an excellent experience. I would definitely recommend Princeton Sports.

Ir
Review №81

Princeton Sports really knows their stuff. I went there to buy a new tennis racket and ended up buying a skirt and tennis shoes. The people who work there are really nice. But I think they could carry more varieties of things.

So
Review №82

I never really went into this place until last summer and it is by far my favorite sport shop in the area!My wife and I decided to get into tennis and they were helpful, provided demos, and helped us choose racquets which were really perfect for us.Ive found their prices to be very fair and service extraordinary.I am looking into buying a mtn bike soon to replace my old bike and will certainly be shopping here! Although they sell items for multiple sports, my experience with their bike gurus far exceeds other local shops!

Gl
Review №83

I took my daughter in to rent skis for the season and literally could not have had a better experience. The store was packed, but someone made eye contact with me as soon as I approached the desk and said they would help me as soon as they were free. Sure enough, a couple minutes later the same person greeted us asking how he could help. Right off the bat we were told there might not be any boots or skis in my daughters size, but he would do everything he could to get us the gear we needed. In a matter of minutes my daughter was fitted with brand new rentals and I was filling out paperwork. In and out in less than 40 minutes! I wish I remembered the gentlemans name, because he was THE BEST.

Ro
Review №84

Can only speak to tennis stringing, but tension was FAR off the mark with staff uninterested in assisting further. Requested 58lbs as I usually do, didnt feel right when I got it, asked for tension check, didnt get it, staff instead assured me that it was 58lbs but just loose because it is a comfort string (wilson nxt control). Hit with it later in the day, felt about 53-54lbs at most, WAY far off, wasting my time and my string. Poor customer service integrity. I will be going to Holabird Sport from now on. I recommend all serious tennis players to do the same!

Ta
Review №85

Sonny - the man with a heart of gold. I had a nasty flat from a 2 nail and was trudging home. It was a hot day and I was exhausted. Sonny and his wife pulled over in their car. Sonny said go to Princeton Sports and have the tire repaired. Tell them to charge it to Sonny. Thank you for your kindness to a stranger on the road.

Wi
Review №86

EXTREMELY HELPFUL STAFF that made me feel at home. Picking up a new pair of skis today was a breeze today with the help of staff member Connor Covell. The knowledge team members reinforced my final decision on a new ski that I ended up taking home that day. Not only was I able to pick up a new pair of skis with bindings for the BEST PRICE I could find even when comparing online; but I was able to get my boots refitted/adjusted during the process of my new skis getting mounted (granted the minimal work load of the usually busy ski-tech). I have been a customer with Princeton for years now and can reassure anybody that this is the place to go for competitively priced skis and snowboards. I choose to buy in person instead of on the internet, for two reasons; you never know what to expect in a ski unless you hold them, and the fact that there is always something to learn in the new technology offered every season. Between those two reasons and the friendly camaraderie from the staff, I will always shopping at Princeton Sports.

Ja
Review №87

Got myself a Cannondale Quick 6, my wife a cannodale, and my son a bike from there. great customer service, very helpful/friendly. allowed us to take the bikes for a test spin - they were very patient with us. prices are a little on the high side, but the quality of the products and service make up for that difference.

Mi
Review №88

Great job and fair price putting my bike together.

Za
Review №89

Staff seems very knowledgeable and willing to help. Could probably use another person or two to help out

Ga
Review №90

Always well taken care of by the bike shop!

Ra
Review №91

The ski shop guys really know what there talking about. They give a lot of good advise and arent very pushy.

Je
Review №92

Great experience at Princeton Sports on Falls Rd. The Staff is Very Knowledgeable and prices are fair.

A
Review №93

Knowledgeable staff but pricey

Je
Review №94

Very helpful staff helped us fit our daughter with her first bike!

Do
Review №95

Went to Princeton on Falls Road for a mid-level road bike; had researched various models on the web and narrowed my interest to 2 Cannondale and 1 Specialized lines. Princeton had all 3 in stock and in my size. Talked with Matt about the differences between each of the bikes. He was able to immediately answer or quickly research answers to all my questions. Test-road each bike, and was able to test climbing and sprinting on a road directly across from the shop. So much better than just riding around in circles in a parking lot! Their post-sales support includes a year of tune-ups, and tweaking the setup as needed. My choice of a CAAD10 5 105 was not geared quite low enough for some of the hills I ride, so they swapped out the chain rings for smaller sizes – at no cost to me. Overall, a great buying experience at Princeton, both with their personnel and their bikes.

Ch
Review №96

Every time I go into Princeton is a joy to deal with all the people and the services they provide. No, theyre not cheap by any means, but believe me its worth it. Id bought a bicycle smart-head pump which went bad after two years and they replaced it, no questions asked. We rent skis for our two kids each winter and get much better quality equipment that what wed find on the slopes of Liberty or Whitetail for less money. Every repair Ive needed for our Bikes (broken spoke, bent wheels, flats) have been done perfectly with a rapid turn around time; and more importantly the repair lasts.I do have other choices for biking needs such as Performance Bikes or RacePace and theyre both decent shops. But not of the quality service and professionalism of Princeton Sports.

Ap
Review №97

Great shop for all your outdoor adventures!!

II
Review №98

I rarely write reviews about stores, but after my most recent visit to Princeton Sports I figured Id share my experience. Ive been shopping at Princeton for over ten years now, and as of late I am not impressed at all. Poor customer service, employees that find it troublesome to check out a customer, and an overall snobby aura from the workers are just some of PSs many issues. Every single time Ive approached the counter to check out, the people at the cash register seem irritated that I would even dare step foot in their prestigious establishment. Zero eye contact and non-responsive workers should be what you expect from Princeton Sports. It may have been that the manager was not present the last few times I shopped there, but I have sensed a downward trend in their overall shopping experience. If you are looking for a good snow/ski store to do some holiday shopping, I would stick to online stores so you dont have to continue your day in a bad mood. I would have switched to another snow/bike shop years ago, but this is the only one in the area. 1 out of 5 stars.

Ma
Review №99

Good variety of snowboarding gear and a friendly and smart staff.

Ch
Review №100

Allsome service Matt knows his bike.will let all my friends KNOW ABOUT Princeton sports

Information
10 Photos
100 Comments
4.6 Rating
  • Address:6239 Falls Rd, Baltimore, MD 21209, United States
  • Site:http://princetonsports.com/
  • Phone:+1 410-828-1127
Categories
  • Bicycle repair shop
  • Bicycle Shop
  • Running store
  • Ski rental service
  • Ski shop
  • Snowboard rental service
  • Snowboard shop
  • Sporting goods store
  • Swimwear store
  • Tennis store
Working hours
  • Monday:10AM–6PM
  • Tuesday:12–5PM
  • Wednesday:11AM–7PM
  • Thursday:12–5PM
  • Friday:12–5PM
  • Saturday:11AM–7PM
  • Sunday:12–5PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations