Have been coming here for years. Visited last night as part of a Boy Scout outing. Ordered a sundae, shake, 2 frostbites. After getting home and starting to eat the frostbite, the ice cream was distugusting. It was sour, very sour! Tasted like old milk and in a very bad way. My son who got the shake said his tasted sour too. Something must not be right with the soft serve machine.
The manager that I dealt with was VERY unpleasant! I had a quart that didnt match the flavor and called several times only to have it disconnected. Ok fine? True manager called me following day and said all good come pick up a new quart whenever. I pull up give her my name and she said oh! Are you the guy that left messages and I said yes I am. Pull up! Ok? I pull up and ask what flavors? Didnt you look at the sign thats what I have! Umm ok raspberry ? She said ok.. keep in mind I have my 10 year old... she says as shes handing it over just so you know phones were out just so you know with a bad move... What?? Look at the video .. correct response should have been sorry for a different flavor then you ordered?! Calling and wont give up corporate contact me!!! If the person I talked to was Bailey I wanna talk to the owner!!
Awesome peanut butter sundae and ice cream soda. Friendly and quick.
I come here at least 3-4 times a week. This place has amazing costumer service and has never let me down. All the dairy products are great and the food itself has always come fresh.
I am addicted to this ice cream. We go at least once a week. SO GOOD.
Rude service, and overpriced ice cream. Long line with only one register open.
Delicious ice cream but a little pricey
Maddie was great with my kid and even blew up a ballon just for him!
Out of alot of product. Also very little peanut butter cups in my ice cream.
The best selection of Ice Cream and more that youll find!
Abby is always cleaning, love to see it!
Very kind service. My elderly mom dropped her honey cashew cone and the sweet girls working replaced it!
The icecream was great but the prices are ridiculous, $4.50 for a single scoop cone.
Not as clean I would think 🤔
Can never go wrong with Oberweis. Their Oreo milkshake is my favorite!
Adam is always very upbeat!
Brought my daughter here and she loves the ice cream. We spend quality time here playing checkers and now I’m starting to teach her chess as she becoming older.
The ice cream is out of this world. But so are its prices.
Best milk and ice cream around.
Service was great. Will he back soon.
Delicious ice cream, shakes, sundaes, and both regular and waffle cones. Well lot with quite eclectic music. Staff was polite and efficient.many dairy products for sale. Seasonal flavors available. Very clean and plenty of parking. A bit above average cost but the taste is worth it.
Seasonal flavor lava cake salted caramel and salted pretzle berry
We had the old fashioned banana split and it was great.
Now thats real old fashioned ice cream yum
Great ice cream n service
Jake brought our order and was super friendly. Ice cream was amazing! Nice, clean place! I had the hot fudge sundae and my husband had blueberry pie ice cream! Delicious!
Always yummy Ice cream
Love the hot chocolate and everything else 😋
Came here two days in a row and two days in a row they did not get my order correct. Theysure did ask for a tip each time though. Good product plus bad customer service equals I wont be back
Love there milkshakes
Been coming here since I was a kid, maybe over 15 years. Service and staff have always been excellent. The ice cream is always fresh and I always leave satisfied. They sell slices of chocolate cake near the front too and that is so good after a long hard week at school/work.
Their products are good, but we stopped going when the owner ran racist ads during his Senate campaign and expressed homophobic views as a state senator.We went back because the high school was doing a fundraiser there, but they refused to count our purchase because we didnt bring the flyer (the first restaurant ever to do that in my experience).So now were done with them.
Great ice place
After having not been there in 6 months, I stopped for a simple scoop of vanilla. It was tasteless-the vanilla was weak, it was not very creamy, and I spent over $4 for it. For the quality and price, it will be a while until I return, if ever (and I used to enjoy their chocolate shakes...). Im waiting for them to reply to my review on their site.Update: Evidently they do not care about disappointed customers. I frequented them weekly, but they have not contacted me after a month.
The staff is amazing. They dont make you rush thing, and let you take your time while ordering.
They have the best icecream. Everything is great. Always great a staff.
Employees were very nice
Great ice cream, friendly service. Pricier than other ice cream shops, but youre getting a better quality product. This location is always crowded in the summer, so there is often a wait and there isnt a lot of seating.
AP is dope!
It has good ice cream.
My favorite ice cream.
Love there milk Shakes & Malts!!!
Order a single scoop cone and got a double. Both excellent chocolate ice cream
Great service... Its nice to see high school kids be so respectful, knowledgeable and always greeting customers with a smile. Everyone is nice there from the front the house to guys making the shakes in the back. We always end our weekly family nights here!
My favorite spot for ICE CREAM
Sometimes they get you order wrong 🤷 you ask for a smoothie and the give you a shake.
The ice cream and shakes are very good, but they are expensive and the drive through service is slow.
Delicious ice cream. I like the chess tables while I enjoy my treats. I often stock my freezer with their ice cream as well.
Stopped in to see what their Ive cream cake selection was... Found it smaller than anticipated. But the ice cream shake was delicious
The hand dryers in the restrooms are so old and antiquated they dont dry hands at all. I complained abour the restrooms smelling very bad like not being cleaned and like urine sometime ago but that has changed and other than the hand dryers the restrooms are much better taken care of. Icecream is always awesome as per usual. I still rate the Bartlett store low because of the hand dryers in the restrooms.
Beautiful, warm place with so much to do. You can order warm and fluffy pastries, delicious and luscious chocolates with great varieties.
Always the best ice cream in Illinois! Their chocolate milk is amazing too
Love the delicious tasting Real ice cream. Its worth it!!
Yummy icescream. You order and they bring it to youre table. You cant go wrong with a banana split if undecided.
Always a treat to get some of the goodies they offer
Food is okay expensive and found hair in my food
Its an ice cream store. The quality is good, but you pay for it. They also offer milk, cakes and ice cream to go. Theres a drive through.
Always good
Great ice cream. Plenty of seating for girl scout troop. Good at accommodating large group. Patient with kids
Friendly staff and great ice cream.
LOVE this place. Awesome ice cream. Favorite hangout. Not the best when there are kids around though.
I like ice cream and it is good.Service can be slow especially when really busy. Last time I was here I wanted to use the drive thru but it was 8 or 9 cars deep. I waited anyways cuz I like ice cream.
Oberweis is one of the best things about the Midwest. They have such creamy ice cream and their chocolate milk is gonna kill me but its so good!
Great place,friendly people,clean place.
Missing the summer flavors Mango Pomegranate and Peach
Great location for sitting outdoors
Had apple pie ice-cream. It was way too sweet. Sugar overpowered any other flavor.
Delicious ice cream. Try the new lemon blueberry flavor this summer
I loved it,We used to go there every week and play chess with eating different ice creams.
Really good dairy products.Little pricy
I love this place, even more when they added the Burger/hot dog section. Depends on the time of day, sometimes the tables/chairs/floor do get pretty messy & sticky.
Sorry, but you need to give more Icecream for the money we spend hear. I got a Banana Split, first one was great so i came back. After that, forget it. I said something to the supervisor, she said thats all we give. Ok, byby.
Ice cream is awesome and the milk is delicious. The egg nog is to die for.
Always a wonderful place and the most delicious ice cream available anywhere!
If youre still going to eat dairy this will be the place to do it. Best black cherry ice cream ever
Great place to get ice cream or any shakes
We were happy with service. We asked about eggless ice creams and they printed whole list for us...
Very unwelcoming employees, ice cream tasted awful and rude response,sorry,...!... no more oberweis ice cream..
Great hormone free milk. Yummy ice cream
The 4 stars weighs heavily on the quality of product...quite delicous! However, customer service, wait time and accuracy of order leave VERY little to be desired. Especially considering pricing. Unfortunatly, this seems to be consistant with many locations, not just isolated stores or employees. But, as I said...deelish ice cream and dairy products. 😞
Best place for or Ice-cream. Its peanut butter sundae is awesome!!!
Friendly staff! Super yummy caramel shake!
Their butter pecan by far the best one I ever had.
The ice cream and dairy products here are just amazing...!!!
They gave me a single scoop of chocolate in a cup instead of the large Fudge Brownie Sundae I ordered and paid for. I called to let the manager know I was on my way back and got the third degree like I was looking for free ice cream. Manager was rude upon my return. I won’t be going back!
The most amazing milk, ice cream and other dairy products
The flavors are great and the staff is so friendly
It was a hot day and the ice cream was so creamy and icy.
I love their shakes and cakes!
Ive been coming there for about year or so, nice and fast service, never crowded, ice cream and milk are superb, maybe bit pricey but at the end you get what you pay for, recommended
Good ice cream, very young employees.
They sell good ice cream, what can I say?
Great atmosphere and staff. Always delicious frozen treats.
Seem to have a problem with serving customers that are African American when we walked in the door everyone scattered away from the registers. With two manger one being named Chris in the establishment at the time. They turnes there backs to us while we waited at the countier like we were not welcome. I believe our money spends the same will not return
Love everything they have to offer here! Staff is awesome!
Ice cream is so good from Overweis! Love it!
Great service, but a little pricey
Excellent ice cream
The new flavor lemon blackberry is yummy!