The staff is professional and personable. I have utilized their services on many occasions and have never been disappointed. This visit was for a cracked screen. They were able to fix it and save me a lot of money. I recommend their services for your computer and cell phone repairs.
Dot Calm is the go-to tech repair shop in Baton Rouge. From the moment, entering the front door for the first time, I was pleased with everything. It felt like I was at home. Claude, the owner is reasonable with his prices and provides A1 service along with his team. I was amazed to receive my laptop within the same business day. I highly recommend this place!!! It was the professionalism and responsive for me. Great work to the team. I look forward to visiting again.
Dropped off my laptop and it was repaired earlier than the time they had given me, they stayed in contact the whole time which is very important. Their prices was very reasonable and the employees was professional and polite. I would definitely recommend Dot Calm.
It was a very professional experience. I had taken my laptop to another repair company that said it would cost more to repair it than to just buy another laptop. Thanks DOT CALM. I will definitely refer others to you. Paula
Whew!!! I dont know where to start, from the best customer service experience, or how they were VERY PROFESSIONAL, or how the IT tech UPGRADED my Computer in less then ten minutes!!!! WHILE I WAS STANDING THERE!! Not only were they professional but their prices is waaayyyyyy more reasonable then Computer Heaven!! Ill take my business to them ANYTIME. Ill recommend them to anybody for 🖥️ computer issues💪🏽💪🏽 Sincerely a Really Satisfied customer,Ms. Drake
I have nothing but great things to say about the team at Dot Calm. They take great pride in the quality of their work, are transparent about technical challenges, and they are 100% committed to customer satisfaction. Bring all of your IT/repair needs here. You will not be disappointed!
They helped fix my moms computer in like 20 minutes and my mom spent 2 hours before trying to fix it. The staff is very helpful and friendly :)
Got the job done quickly and at a fair price.
The people at dot calm were really nice and helpful, and the owner of the place called me personally to talk to me about my laptop. It was very fast, took about a week or so, and the price was very fair for the repair. I would definitely recommend to anyone in BR looking for a repair.
I needed to have a laptop evaluated, but was not sure of the issues. Dot Calm team addressed the concerns in a timely, professional, and quality manner. They were very responsive to meet my needs. Overall, they were able to fix my laptop with quality, and for a good value I might add.
I had a laptop docking station and desktop CPU repaired. Claude Louis, the owner, provided great service and a very reasonable cost. I highly recommend them for any computer repairs.
DOT Calm is in my opinion one of the best if not the best repair business in Baton Rouge. Claude is awesome and so is his team. He literally repaired my computer in 15 minutes. Great atmosphere great hospitality... outstanding work!
DotCalm does outstanding work. Claud and his team is very professional and gives great service
I have always been very pleased with the service I receive at DotCalm. Claude and his staff are knowledgeable, friendly, and courteous. They explain what needs to be done in plain English and send updates while they are working on your machine. Prices are quite reasonable and they get things done in a timely manner. They are also well named—the atmosphere in their shop is definitely calm and I always feel less panicky once I put an ailing computer into their capable hands.Recently, the computer that I use in my small cartography and graphic design business was hijacked by a very tenacious malware that took control and wouldn’t let go. Claude at wrestled with it for over a week. It was looking like it might require a clean install of Windows 10—meaning that I would have to re-install all my software to get operational again. But Claude persisted and finally conquered it, with my software and files still intact. What a relief! He even delivered the computer to my house so that he could hook it up for me in its native habitat and make sure everything was running correctly.
After being let down by two different tech repair services for my laptop, including the manufacturer, the people at Dot Calm came through and made sure my needs were taken care of. The staff is friendly, the workplace organized and professional, and most importantly, they’re knowledgeable in their field. I know who to go for in the future for tech service.
HIGHLY RECOMMEND!!Dot.calm had worked on and fixed my computer before the pandemic, however the bigger picture here is this: Claude helped me out at the very beginning of the pandemic crisis when I needed to hurriedly get my home laptop set up to work from home. He saw me on my lunch hour, took me right away, and spent 45 minutes getting my old Dell updated. This business and its owner are a true gift to our community. 5 stars, 2 thumbs up, and every other accolade one can think of!
I really enjoyed the service I received. The price was awesome. Everyone was very polite, kind and professional. I will definitely refer others.
Fast and easy Fieldprint fingerprinting. I was in and out in 5 minutes.
Support local businesses, just not this one.My computer sat on the bench being worked on for 4 days and I was constantly given the run around and lied to about the status of my computer and diagnosis. I brought my computer to another more.. heavenly local company and the issue was resolved THE SAME DAY.
My laptop stopped working and I lost my hopes of retrieving all my data and I read about Dot Calm on Google and got my laptop checked by them. I am really happy that I got all my data back at a very reasonable rate.Thank you Dot Calm....😀
My business partner brought our point of sale computer in there today. Our power supply had gone bad due to an electrical surge. Within 15 minutes Claude (who owns the business) had him out the door and fully functional for $89.99!! You cant ask for much more than that!! We will definitely be back in the future if we need computer repairs.
Highly recommend! Claude was able to recover my research data from a damaged external hard drive. It was a difficult job but he managed to get it done and saved me from redoing A LOT of work. More than reasonable service charges, too. I cant thank Dot Calm enough!!
Claude and his Team are always knowledgeable and helpful. I am very greatful for them
I brought my iPad in with a busted screen. They had it ready when they said it would be. The price was very fair. I will use them again.
They are so nice and helpful and their prices are reasonable. Ill be returning for all my future computer fixes
Today I had some amazing work done for Horizon Management by Dot Calm!! Absolutely professional, patient, and does not rush through any job! The work areas are also much neater than before!! Claude is such a huge pleasure to do business with.I highly and strongly recommend Dot Calm for ALL IT NEEDS! The staff is also great and extremely professional!They do much much more (phones, iPads, etc.)!Thanks a ton DOT CALM! Y’all are and will continue to be my go to!!!
This is the best place to have your electronics worked on Customer service is phenomenal
Highly recommend. These people are professionals. Fixed my old gamer laptop hinge and lid. Will definitely go back there for all my laptop, cell phone repairs! Great people, great service!
The customer service was extraordinary I received my packages quickly and the attendant was very polite would highly recommend this business to family and friends
Great experience, the atmosphere is very professional while calm soothing music plays. Very happy with the repair and customer service. If you have any technical issues I highly recommend my man Claude and his entire team. You wont be disappointed. The BEST TECH REPAIR IN TOWN!!! Excellent work!!
Claude is the absolute best when it comes to computer and mobile phone repair. I brought my laptop in because it was making error noises constantly and I could not get it to stop. I had exams the next day and needed my computer fixed immediately. He was able to diagnose and fix the problem in less than 10 minutes! He is very knowledgeable, and has a golden personality. If you want your repair done right, go to Dot Calm.
This is a great business! they have always come through for me!
Very knowledgeable and great customer service!! Helped me to solve my malware and security breach issues. Because of their service I now know how to better protect my accounts and computer.
I had 5 ipad minis for work, all with cracked screens. Dot Calm got them fixed super quick and for the best prices around. Highly recommend them!
Omg, I have never experienced this type of customer service, from the 2 ladies I spoke all the way to the guy. I love them on top of that I was done in less than 25 minutes. Please try them for your service needs.
Great place. Very professional.
The establishment has a very nice atmosphere. The inside was emmculant and welcoming. The associates are hands down the best and they work as a team which is nice to see. They are very clear as to what the steps are for complete service. There was no surprise charges as the young lady let me know all the possibilities and the steps that would be followed if additional problems were found. She also gave me an estimate on when the work would be completed and work was done a whole day early. They kept me informed step by step via text message and email which is cool because Im not good at answering the phone during my busy day. The end result was a replacement of key board for a lower cost than everyone else who quoted me. This is the most professional repair establishment hands down. I highly encourage any one who needs electronics repair or accessories to come here! Two thumbs up!
I highly recommend using Dot Calm for your computer issues. Professional and prompt service!
The place to go if have computer, phone or tablet problems.The owner and his staff are friendly and courteous.
They were amazingly sweet to me when I was dropping off my computer to be fixed! Plus the fish tank off to the side is pretty nice, free coffees and waters to customers??? They have it!
Friendly service and reliable.i wouldnt take my computer/ electronics any where else
Claude has always been a Pro with his knowledge and professionalism. He seems to always find great coworkers to have his back. Youll never find an IT scam at the Dot. Great job AGAIN guys!!
Dot Calm (great name by the way) sorted out a frozen laptop that was urgently needed for work. Cannot recommend enough. And lovely people.
More knowledgeable, friendlier, and cheaper than the leading competition.
Quick Turnaround, Fair Pricing, Great Customer Service. I finally found a computer repair shop in Baton Rouge that wants and appreciates my business. And the turnaround time is the best in town.
I call for all my electronics problems, they are very knowledgeable and professional in repairs. They are honest and fair in billing. They are willing to do what is needed for customers satisfaction. If I cant make it to office, for a small fee they will come to me. If you need fast service for a nominal fee they can start on it right away. Thanks guys, job well done!
Great service in person and even over the phone. I was on a photography assignment where I needed to print on site. My computer would not talk to my printer. I called Dot Calm and one of their techs figured out the problem over the phone and by remotely accessing my computer. Have used them in the past and will use them again.
Great customer service. They where able to fix my electronic device pretty quickly and it worked 100% better. Just an overall great company! 👍🏾
Dot Calm is a great local tech shop. Whether its hardware or software, theyve got the know-how to fix it. Claude has serviced my laptop a few times now and each repair has held up without issue.
I highly recommend this company. Claude and his staff are extremely knowledgeable, professional and courteous. Claude installed my video doorbells. His knowledge and professionalism are impeccable! A+++
You guys do a remarkable job every time. No matter whats the problem, you go over and beyond to correct the issue. Thanks once again
Great help very beautiful people
We had an issue with our WiFi. We called Tuesday afternoon and Claude came the next day and was able to correct the problem. He was helpful, friendly and seemed interested in making sure we were taken care of. Very nice guy.
Had to study for a professional license exam. Two weeks before, my laptop would not reboot or turn on. Dot Calm fixed it as soon as possible same day for 250$ less than Geek squad!Thanks Claude!
I made a huge cup of coffee and it spilled all across my laptop, keyboard and everything. I brought my laptop to these guys. Jessica at the front counter told me not to worry and that they see this type of stuff a lot. I dropped it off and she told me the technician would take a look at it the next day. The next afternoon they called me and told me what was wrong, and fixed it that day! I picked it up (same day) and everything was in great shape. I was expecting to pay a fortune because my motherboard was corroded but Dot Calm is very very reasonable! The security deposit you pay when dropping off your PC is also put towards your balance.Great Service, Great Prices and Quick Turnarounds!! Would recommend anyday. 10/10
These folks were extremely accommodating. I had several requests beyond their basic services, and they handled everything well. Their prices were fair and their service was fast, and it fixed my issues.
I love Dot Calm. Will refer them to everyone that need help or repairs with electronics. When Dot Calm fix it. Its done. Great Job. Prices are also reasonable. Thanks Dot Calm.
Very impressed. Professional, courteous, and very thankful that I chose them to do business. Provided water while I waited. Did the job I asked them to do at a fair price. What else can you ask for?
Cool place with a neat vibe. Owner was friendly, knowledgeable and made a quick repair. Meh even delivered oh in to our hotel, so we could go have breakfast!
Professional and friendly, great people to work with!
Dot Calm greeted me, frazzled as I was by the willful destruction of my computer by Microsofts persistent upgrade process, with an atmosphere and friendliness that immediately began to calm me!! Lance diligently labored to bring my computer back to life, kept me informed throughout the process, and ultimately offered to recycle the old pc once he (and I before) got all my rescued data off of it and my backup drive. Dont know what I would have done without him! Great Company, Staff and Service!!!
Great experience. I shattered the screen of my iPad 3 and they fixed it same day. Best price in town, super fast, and great customer service. Will definitely go back for next IT needs.
Awesome service! We’ve been using Dotcalm for over ten years and never been disappointed!Thank you Dot Calm for helping keep our business afloat.
The best computer repair service ever! I went in and waited 10 minutes and Claude repaired my PC on the spot. Highly recommended!
They were very calm and carried themselves in a professional manner. They were always able to answer any questions I had for them regarding my ticket (I needed a new hardrive for my laptop). Dot Calm will have a repeat customer out of me.
Fast, friendly and affordable. Great job repairing my laptop. It was ready in one day & now it works like new!
Dot calm is my go to for IT needs. Networking, computers, mobile....they do it all.
Called about an issue with my phone and he was extremely helpful. Advised that I try other routes before taking the phone to him. Excellent customer service.
Awesome Customer Service.....
Ive used these guys several times. they have very good prices and have very quick service. highly recommend them.
In and out! Very nice people!
Excellent customer service! These guys worked overtime to get my computer fixed and since they were already closed they met me half way to deliver my computer! As a law student whose only had a single source of computer and a project the next week, they did everything the could to get my computer back to me as soon as possible!
Best tech support and service EVER! After the Geek Squad totally screwed up my laptop for what should have been a simple OS reinstallation, I took my laptop to Dot Calm. They are everything they claim and more! I brought my laptop at lunchtime, and by lunchtime the next day, I was good to go.Before I could not access my MS Office file or my Acrobat files. They got everything all back to normal, and at an extremely competitive price.Do yourself a favor and take your phone, computer, game box, or whatever device you have to these guys! They will get you straight in no time, and at a price that wont break the bank.
Spilt coffee on my 2009 Mac Book Pro. Tried to dry it out as best I could but it started acting screwy. Took it to Dot Calm thinking that it was most likely a goner. However, they were able to clean it and now my Mac is behaving normally again!
Bad ALL across the board. Base priority on who pays what. Doesnt show up when scheduled. Have clients waiting months for repairs that could easily be fixed.
First of all I hate to bad mouth minority businesses but this place had my computer about a month, most times I called no one anwsered the phone and when someone did it was always a lie about my computer. Finally got tired of lies and picked up my computer all in pieces. If you like I know you would be much better off at another computer shop.
I love this company they are friendly and amazing at they job. I just got my computer back from them and it looks brand new ❤️
Second time using Dot Calm to fix our computer due to power surge. The first time, everything was fixed promptly. This time, took weeks. No return phone calls, I went to the store on time/day it was promised and was not ready. When my computer was finally fixed, Claud took an old piece of junk computer, looked like he found it in a dumpster or on the side of the road, and tried to give it to me as my fixed computer. I brought it home and took it back the next day. This was not the condition my computer was in when I dropped it off. Another week went by. More delays. Promised it would be fixed and it wasnt. Finally called and said it was fixed. I inspected the outside of the computer and seemed to be in better condition. When I got it home, plugged it in and turned it on, it was then I noticed a 2-inch crack on the screen. The computer I dropped off did not have a crack in the screen. I dont know what kind of games Claud is playing, where he takes parts from one clients computer and gives to another, but I will not be wasting my time or money with this rip off artist. Best of luck to you in your future endeavors!
Very kind and knowledgeable staff. Fair prices and quick service.
We use DotCalm for all our IT stuff. Installed our music system for our massage rooms and lobby, installed our cameras for security, deals with all our network install, constant additions and maintience, not to mention pioneering ideas to keep us high functioning and sane, as well as brings stealth like work time!!! Claude is like a ninja when he is here! Quiet, unobtrusive, and fast.
Great price on phone repair. Very knowledgeable on every aspect of the parts and repair, along with professional service.
Great service! I was in and out with exactly what I needed. Would definitely recommend to anyone!
Great service. Friendly and affordable! I visited several other shops in town and they were stiff-necked and pricey for screen repairs. Almost went with mail-in company [imasters] but when I found these guys, they returned my money, no questions asked and I got my iPad the same day from Dot Calm.
Very professional work, staff is awesome, always up to the test no matter what the issue.
Not helpful
The only company to touch my computers. They are compassionate and have a sincere concern.
These guys are very professional. If they make a mistake, they own up to it and fix it as soon as possible. Resonable prices, and great services. 5 out of 5, would highly recommend
I came in at 1:35 pm on a Saturday just before closing time expecting just to drop off my Dell desktop pc for service the following week. Claude was able to clean my pc and replace my power supply unit in about 15 minutes! Friendly service, economic prices and super calming environment! I will be recommending Dot Calm to everyone!
On top of a great price on soldering my DC jack onto my ASUS Q552UB, they drove it back to my address and I couldnt be more excited. Now just waiting to see if it fixed the issue.
Used them 2X, for PC & tablet. Id highly recommend them
These guys have it under control. Reasonable prices, always timely, conveniently located, great customer service. My goto computer servicers. I have had my Macs, my desktop pcs, and pc laptops serviced there and have always been satisfied.
27660 South Frost road Livingston Louisiana 70754 Charles
Took a 27in IMAC with a broken screen on a Monday got it back the very next day. The price was good and the service was phenomenal. Everything is back on track. Thanks to all the staff
Great expedient service and the price was reasonable.
Great service had my mobile printer fixed and out the door in 20 min. Saved me and my business time and lots of money
Great expertise, excellent service, calm and pleasant staff and atmosphere.
Excellent work and professional customer service, I highly recommend them!!!
Best in town at everything IT related...service, product, price, and location!
They fixed the usb charging port on my tablet. (Lenovo) They did a good job it works now. Very friendly and very professional.
Friendly and efficient, they really calm you!