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All Tune and Lube
19606 Rockside Rd, Bedford, OH 44146, United States
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All Tune and Lube
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De
Review №1

False advertising to get you in there, double the price of what is advertised, horrible customer service, although I had an appointment, was told I needed to leave my car there. I DO NOT RECOMMEND this place.

Be
Review №2

My family and I have been going to All Tune and Lube to repair our vehicles for years. They keep an extremely clean establishment and the staff are very courteous. Most importantly they are honest and their prices are fair. I highly recommend All Tune and Lube for your future or present car care needs!

Am
Review №3

The facility was nice, comfortable and clean. The team was very professional, helpful and greeted you with a smile as if they had known you for years. Didnt put any pressure on me for any service. They worked with me to fix most important stuff on my car for my price range. Service advisor was Awesome, he listened to me and was very helpful and communicated the status of my vehicle with me very well. I had a wonderful experience. They were affordable than other car repair shops in the area.

La
Review №4

I had great experience with All Tune, I was referred by my friend and very happy that i came here, very detailed repair explanation by manager. Feels like i get educated about my car and feels great as i was waiting for my car was being serviced. Comfortable place to wait.

Ro
Review №5

I have been a loyal customer for many years and have brought various cars for all kinds of service. Competitive pricing. Knowledgable on all aspects of any car and thoroughly explains whatever problem is found and what needs to be done. Staff always kind and friendly. Waiting room comfortable if your just going to wait for your car. Highly recommended.

Ly
Review №6

My experience today was AWESOME. I scheduled an appointment. Changed a few things for service to my 2012 Nissan Versa. Service included oil change, check tires, coolant. Price was good. Customer service was AWESOME. Will take car back for brake service.

Jo
Review №7

Excellent Service, Assistance and repairs. Very knowledgeable service manager and place looks so clean, totally not feel like sitting in repair shop. Thank you for amazing service

To
Review №8

I feel that Tune and Lube is honest in their analysis of repairing the car and I take it there so it is fixed correctly.The service is great and your car feels like its brand new again when you pull out of the lot. I highly recommend this company.

Ga
Review №9

I love this placeIts the only place I go get my car serviced.There customer service is wonderful..Very clean..Ms. Arpit and Ali are so very nice,and professional and friendly..The are always pleasant..They are an asset to your company .There technician are great as well..I would recommend them and the company..

Sh
Review №10

The manager is very kind and attentive. He thoroughly and carefully explained what was happening with my car, and what needed to be done. I really appreciate dealing with kind and honest people, a rarity in this world!

Ja
Review №11

The manager here is great, he definitely runs the show!Honest and hard working people!Car is running like new.Integrity is hard to findTheir prices are ridiculously affordable!

Ju
Review №12

Friendly, helpful,and informative!! If your check engine light is on and wont go out, if you spend $300 in repairs they will let you pass the e check. And they do good work

Ma
Review №13

This place does not look like a workshop - it is so clean, waiting room is comfortable. I got the most competitive price for brakes replacement here. The manager explained everything thoroughly - really took his time. Will definitely come back.

Ji
Review №14

Quick and thorough diagnostics, very competitive prices, and the follow-up on all the repairs was timely, detailed and easy to understand. great recommendations from the general manager - no pressure! addressed the main issues first. Thank you! Ill be coming back.

Al
Review №15

I have been bringing my cars to All Tune for several years now. My experience has all ways been really good. The manager and the young lady that waits on me are fabulous.

Pa
Review №16

I am very satisfied with the service I received from All Tune and Lube. The staff is very friendly and knowledgeable. I will recommend them t friends and family. Thanks so much!

Af
Review №17

All services that you provided to us were incredible and safely helping to moving forward with our car... you take care for us with full services....thank you so much 5***** more than that....I recommend all....to visit All Tune Lube.....for the best Services....

an
Review №18

My wife and I have delt with them for years to find out This place is a con The people are extremely nice it is a very clean place.however that doesnt fix your car I have had to take my car there several times for the same problem they told me they did certain things which I found out to be false!There prices are too High to not be class A there ok for basic things they also guess alot which cost you the customer.The had me replace a radiator for no reason they lied and didnt fill my car back up with anti freeze overflow bone dry be carful if you go here

Du
Review №19

Great staff, great manager, great service. I love the honesty I receive when getting serviced. Recommended!

Al
Review №20

I took my BMW 528 for check engine light diagnostic test. In few hours i get the report and got an estimate for repairs need to be done. Upon my approval my service was done on time and i was very happy with here customer service and especially the information they gave me about my car. I had complete inspection done with no charge. No body does that except dealers. It was great experience with great price especially on my car.

Sa
Review №21

I brought my car in for a leak on 10/2/2019. The car was diagnosed and repaired. I was very pleased with the service and the repair. DETAIL explanation was given on the repair and cost.

Ma
Review №22

I have had my car repaired at all tune and lube Bedford on several occasions and I love the service provided. I will be returning to have additional work done to my vehicle. In addition the facility is always nice and clean. 👌The manager and staff is very pleasant!

Da
Review №23

This was my first time bringing my car for service,great job no hidden prices or surprise and unnecessary job to be done,I would highly recommend All tune and Lube.

Cl
Review №24

Good work, pleasant. Just double check pricing and what it covers before using them.

Ju
Review №25

It took a while but I did get great service thank you to the staff

Al
Review №26

Great friendly service and very informative. I bring all my cars here and have referred numerous people. I highly recommend their services.

at
Review №27

Excellent service. Nice place and people. The manager is a very nice guy.

Ri
Review №28

Took my car in for transmission work on Thursday. Was told Id have a diagnostic by Friday at the latest. They close in 1 hour. So now my car is still not looked over to begin repairs or the warranty process. Cant get a rental car until I have them call my warranty company first. Warranty company is closed Saturday. Even if they start repairs Saturday the car wont be finished because its transmission work. They are closed Sunday. Now wont likely get my car back until Tuesday (IF the parts are in and work is even done) and cant get a rental until Monday.First and LAST time I will ever use this place. I should of just taken my car to Bubbas Better Muffler and Brake. All Tune and Lube already has higher labor prices than Bubbas and they also charge you for estimates and diagnostics.

Ba
Review №29

Ive been going to all tune and lube for 2 years, they serviced me well when I had a Monte Carlo, and currently with my jaguar. They are always nice, and efficient. But you cant by shy with your money, if you want quality work. No issues here.

va
Review №30

They are a complete rip off and the coupons mean nothing. I and my grandson went in for a simple tune up oil change and front brakes done. I was quoted 21 for oil change, 49 for tune up and 120 for brakes. When it was over I had spent 450dollars. I was there from 10:00 until 4:45. My ford focus had been checked a week prior at Ford but it was costly to have them repaired. They told me the rotors were fine, I just needed pads. I believe them because Ford is definitely going to get the money. All Tune came out saying rotors were bad, so Ford lied? They kept cutting the rotors or whatever it is they claim to do until they would not fit. Of course I was up against the wall. Afraid to drive a car with skinny rotors so of course they had to be replaced. I was none to happy,but needed my car. I am seriously considering reporting them to the Ohio Atty Generals Office. They should be closed down. Plus the woman at the counter has the personality of a doughnut.

Fa
Review №31

Very nice and professional, does excellent work and stand by it.I recommend anyone and everyone who need work done to there car

Da
Review №32

This is one of the best companys staff is so professional and warm will do everything to keep you going on the road

Ha
Review №33

Very pleased with the excellent service Ive received over the years. Highly recommend!

na
Review №34

The Worst Customer Service! I took my car in for an oil change. Over the phone I was told walk-ins were welcome and could just wait if anyone was ahead of me. When I arrived, the woman at the desk told me I needed an appointment. She was very dry and off putting ( I should of known better then, but chose to give her the benefit of the doubt). She scheduled me for later that day and when I came back, she tells me she didnt schedule me for that time. I was done! Mind you, both times, the waiting room was completely EMPTY. It was clear to me that she didnt want my business. I said a few words and exited the building. From reading some of these reviews, I see nothing much has changed and I feel relieved that they didnt touch my car.

ka
Review №35

Very pleasant environment, everyone inside are helpful and can answer any questions or concerns you may have.

Ch
Review №36

Ive been to this location in the past for oil changes and those turn out fine, but oil changes are a piece of cake. I brought my car in for a diagnostic test at 8:30am, and by 5:30pm they still had no clue as to what the issue was. I called them back the next morning to ask if I could just pick the car up and take it some place else, but they suddenly knew what the issue was and it would be ready for me to pick up by the end of the day. When I came to pick it up, I noticed my side mirrors were frozen in a new adjustment and my driver window wouldnt go down. I went back in and notified them of the issue, but they said they had nothing to do with it. My window and mirrors worked perfectly fine before they took my car. Just that day before I went through a drive-thru and had the windows down with warmer weather. They refused to look at it and stated it couldnt have been them that caused the problem because they never touched the door. Clearly they did something and will not take responsibility. What incompetent and impersonal poor service. I came to their shop 3 times in 48 hours and they would stare blankly like they had never seen me before. Please dont go there, save your time and money. Labor and product prices arent reasonable either. I regret ever considering them for something more than an oil change. They ruined my driver side door.

Ca
Review №37

Anwar and his whole team make sure all repairs are complete and that your car runs excellent!! He is my regular go-to mechanic for everything!!

Sa
Review №38

I have been coming to All Tune and Lube in Bedford for routine maintenance for years. The staff are wonderful and very professional. They previously caught a maintenance issue that would have been very expensive to fix had it not been discovered during a routine oil change. I absolutely recommend All Tune and Lube in Bedford.

Re
Review №39

We have been using the Bedford All Tune and Lube for many years now. We have come to trust that they will not only ensure that we receive great customer service each time we come in, but they will give us an honest and fair deal on vehicle repair. They will even go so far as to tell us when its time to give it up and get a new car! The one time we found ourselves in a situation where the repair didnt seem to fix the problem, we were instructed to bring the car back in and they fixed it again at no extra charge. Our children have been driving for a few years but now one has his own car. We have told him the only place he can take his car for repairs is the Bedford All Tune and Lube. He decided to take his car somewhere else, and needed to get the repairs repaired. We will continue going to this auto repair shop and will always recommend it to others as well.

Ni
Review №40

Very Happy with the service at All Tune! I work right next door and they’re always very professional and get me in and out!! Thanks!!

Fr
Review №41

I am very much pleased with All Tune and theyre great.

Al
Review №42

Now You All Have Inconvenience Me & I Wont See My Car Again Until Monday. I Wont Be Doing No More Business With You Guys & I Will Make Sure None Of My Loved Ones & Friends Never Go Here Either.

Qu
Review №43

Really appreciate my experience at All Tune! Excellent and fast service!

St
Review №44

They were very professional and helpful. I will definitely recommend my family and friends.

Ma
Review №45

Professional business with quality service(s).

Al
Review №46

Hi Everyone, I am writing this review to answer Miss Valerie Barnes.Miss Valerie i been going to this All Tune & Lube for years, I never had an issue with there services. I have all my family and friends cars repaired from them. Never had any problem with the price and warranty works. They stand behind there work. If you show me some real info that will help me a lot and others. Plus the lady in front desk, she is great, very helpful and have all information you needed. I respect her to be working at the repair shop and know the car business how it works.Let me pay my respect to you. I dont know how you look, but you have no right to call someone names thats what tells me what kind of person you are. I bet you are lying about your experience with them, Why dont you show some evidence about what happened and if they really charged you all this money for nothing. You must have really old and junky car that worth nothing and try to safe money not fixing for long time and driving on road with bad brakes and make other people unsafe on road. Your kind of people blame others for your mistakes and always try to get some free in return. I have free advise for your kind of people, Get a Life. Stop blaming othersBottom line, i always have wonderful experience at All Tune and Lube, every time i go there i always treated great and no complaints all service i got so farTry for yourself you will not be disappointed.

Li
Review №47

Excellent service every time I have a appointments for my auto needs.Thank you All Tube and Lube☺️

Ti
Review №48

I went to this auto shop for a radiator flush and fill. They had a coupon on their website for a Radiator Flush and Fill for $54.99 which is a deal compared to some other auto shops. So I thought anyway. First of all, I was told that my car was not eligible for the $54.99 special and that it would be instead $74.95 because my car needed specialty antifreeze. I said OK this still isnt bad because many radiator flush and fills I came across were over $100. I came in the shop at noon and waited until 2 p.m. before getting an update on my car. The mechanic comes out and tells me that instead of the flush and fill being $74.95 it will be $139! My car needed a complete flush because the antifreeze was bad. I was told that the $74.95 flush only flushes the radiator and the old antifreeze is put back in the car afterward!!! I wanted to tell them forget it then Ill go somewhere else but I couldnt because they had already drained all the antifreeze out of my car!!!! Of course, I didnt want them to put the old antifreeze back in my car so I had to pay for the $139 radiator flush and fill. To top it off, I waited another hour before getting my car back. No apology about the wait and they parked my car way down from the entrance instead of in a parking space right in front of the door.Bad customer service plus a painfully long wait on a Saturday afternoon made it a bad experience all around. I waited three hours in an uncomfortable environment. It was a hot day and there was no air condition in the place!!! They had the door propped open for a little while but after the other two customers left, they closed the door.Please dont trust any coupons on their website because they will make sure you pay more. The coupons look enticing and look like a good deal but watch out. They will make sure you pay way more. It is a shame how so many dishonest mechanics are still in business.

te
Review №49

I have been going here for some time. But the last two times I went I got and oil change and my check engine light comes on. There doing something fishy. I am going to have someone look into this.

An
Review №50

This was the worst experience EVEERRR. Drove my car in for a pressure check on my radiator for a small leak that was not visible. We couldnt see or find the leak but every couple of days I would have to add a little antifreeze. I waited 3 hrs and was told he had to order the parts and to call when I was ready to have the work completed. I paid for the work, got my keys and headed out to drive my car home when I saw a big puddle beneath my car. I pop the hood, looked in the radiator and it was empty. I ask why there was no fluid in the radiator and was told that it was not holding ANY fluids. Well it was holding fluids when I brought it in certainly not leaking on the ground we couldnt find the leak thats the reason for the pressure check. He said you wont be able to drive the car. REALLY...when were you gonna tell me this after I drove off??? I drove the car in to this place, as a matter of fact I drove the car all week without it running hot now all of a sudden its running hot and not holding any fluids. I drove it in and had to have it TOWED out. Never ever EVER will I ever go to this place again and I advise anyone else to stay CLEAR away from this place.They dont deserve even 1 star. They will F your car up. Dont go here.SignedPISSED THE F*%K OFF

ra
Review №51

Rip offs went in today got a coupon for full care package for 129.99 had everything on there i was supposed to recieve including oil change tune up spark plugs transmission flush etc. They called to tell me my car had other issues but wanted to charge outrageous prices for simple fixes i refused but when they got done i was charged extra $150 for everything that came with the coupon saying i needed special plugs oil and trans fluid for a 06 dodge. So instead of paying 129.99 i paid 280. Ridiculous i will never go back and i dont recommend going there plus they were very rude

De
Review №52

They do very good job never had a problem 👍👍👍👍👍

Ma
Review №53

The manager is the nicest guy and sooo honest! The best service with fair prices.

OG
Review №54

Great service! I trust them with any work that i need done.

Se
Review №55

Great service, they are honest and tell you everything that’s wrong including the priority that you need to fix the things that are wrong just Incase your budget doesn’t allow to fix everything !! I have been going here for over 15 years!!

Jo
Review №56

Read the coupons.Radiator flush and fill, $44.99 (same as $59.99 on their website) says includes UP TO 1 GALLON ANTIFREEZE. In case you DONT know, even a small engine takes more than that, and my 3.8L 6 cyl takes 3.It basically means theyre counting on upcharges. Which means, you WILL get upcharges. Check out the other reviews.

Ja
Review №57

Excellent and very fast service.

LG
Review №58

Someone by the name Anward is rude and unprofessional. he claims to be the manager. a franchise should not have someone as unprofessional as this attached to your franchise.

Dk
Review №59

Decent repair shop

El
Review №60

Worst experince Ive ever had, They have very poor customer service. I dont recommend them to anyone. I dropped my car off the day before for service had an appt scheduled for a tune up and radiator flush the next day. My car started just fine getting there and when they put it up the night before service in their shop. They called me almost an hour after my appointment time the next day and told me to come pick my car up because it wouldnt start and that they were going to push it outside. They didnt offer to find out what was going on with it or anything just said we going to push it outside come get it. I asked the guy did he give it a jump he told me yes. Told me he couldnt work on my car without it running and it was running when I dropped it off mind you they knew it needed a tuneup, maybe they left some lights on overnight. I called another auto shop two doors down that went with me to get my vehicle. This place pushed my car out in the middle of the drive. The other person from the other auto shop Knew exactly what was going on, he put the jumper box on my car and it started right up and off we drove it to get serviced with a more professional auto shop. All Tune and Lube is the worst place to go for auto repair service, they dont know what they are doing. Poor customer service, mechanics with poor knowledge. Im still upset about that experience never seen anything like it.

Em
Review №61

My experience with ATL has been the COMPLETE opposite from the other review posted. ATL has always been completely open with me regarding pricing and timing of repairs on the many occasions Ive brought my cars to them. Ive had shady mechanics before but ATL is a prime example of what every shop should be - honest, fairly-priced, respectful, and delivering quality work!ATL - you are appreciated!!

Br
Review №62

Not only been coming for 10 years plus before the remodeling very professional and gets the job done. Have referred numerous for business.

ni
Review №63

I took my BMW X5 here for about a month and a half they gave me the run arounds about my vehicle I came to them for one thing in particular going on with my car and they fixed everything but the issue when its all said and done the problem was never detected by them had an open claim with my warranty company and the guy well I guess the manager just basically turned me away from fixing my car I wish they was more honest and just told me they didn’t really know how to work on my vehicle and that could of saved me money instead fixed things on my car so they can get paid but knew it wouldn’t resolve the issue highly disappointing never will bring another car to them

Ke
Review №64

They do a good job

Ma
Review №65

I wouldnt take one of my enemies cars in this place .. five hundred dollars for a 139.00 part ... are you kidding me

ja
Review №66

Excellent prices and the coddling great wonderful job

Ki
Review №67

Great service

De
Review №68

Best garage ever!!!

Information
2 Photos
68 Comments
4 Rating
  • Address:19606 Rockside Rd, Bedford, OH 44146, United States
  • Phone:+1 440-232-6222
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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