Very sweet and professional team. Awesome Customer service. I was turned down a couple times and was referred to Ms Dee, she is amazing, had me in my new ride within an hr(she did some extra hard work behide the scenes) to make this happen so quick for me. I would recommend anyone needing a new car or even more a fresh start. Overall A1 serviceπ€©π€©π€©
Ha thts all Im going to say people will run game to get your money sad
I came in here, wry nervous because this would be my first time financing a car. Iβve always only owned but I was recommended and I see why. They explained everything in such great detail, wasnβt rushed into making a decision. If I didnβt understand something they took the time to explain it and made sure I understood. Curtis Johnson was excellent!! He made me feel very comfortable. I look forward to enjoying my new car!!!
If you NEED a car and you want to feel like youre buying from a family you NEED to call today and they will get you riding. Catherin got me the exact vehicle I wanted. On top of me getting my truck I wasnt here all night. My sister should have brought me sooner. I love my truck and Thanks again Catherin and First Class!
They are all amazing! Dionna went above and beyond to get me in a vehicle of my own. I would and will always #1 recommend to EVERYONE!!
Id been struggling to help my youngest daughter find her a vehicle. Low and behold she ran across First Class Auto on the web. These people were AWESOME, a blessing even. They are First Class, 5Star if you were to ask me. Get by there. If you cant get a car anywhere else, you more thaΓ± likely can get one there.THEY ROCK!!!!
They were courteous and helped me even when my credit wasnβt the best. They really work hard to make sure you leave with a vehicle that youβre comfortable with. They are highly recommended!
Absolutely amazing!!! They have the most respect and are honest people!!! I can say from now on this is the company for me and my family!!! Thank you guys for getting my wife in a car that she finally loves!!!
I had an excellent experience with First Class Auto my sales lady Mrs Catherine helped my with everything and she was so nice to me as well as the staff. I recomend anyone who needs a car to come on in and see for yourselves and get a great car on top of everything, once again thanks First Class Auto...
Fast & easy. Got me in a great car!! Very professional!
Friendly people, lovely atmosphere,everyone was kind and caring,would help anyone.Great customer service. I would recommend anyone to the
This is THE place to purchase a vehicle. Here is an incredible group of people who care about meeting the budget, transportation, and aesthetic needs of their clients. I cant express how grateful I am to Mr. Curtis Johnson for being flexible with my schedule (they even came to pick me up after work!!). I was a tough credit case without much to bring to the table, and now I am the proud owner of a 2013 Hyundai Sonata. Thank you, thank you, thank you so much to Curtis, Eric and the rest of the First Class team!!
Great place!! Great people!!
CJ was very professional, helpful, and awesome at what he do I highly recommend everyone to come here and shop with them .
I purchased a car from this company not even exactly a complete two months. Within two days the car was having problems engine idled light came on, car was saying it was over heating, speed reduce do to over heated engine. I took the car back to first class the mechanic stated they had to order a part and that because the car is controlled by sensors that is why the car was saying it was over heated. Reminder this car supposedly past a inspection. The car was smoking I called and advised the company they stated oh because you just got a new part it probably just some old oil burning itβs fine. Last month the car ran hot again I called the company and was told someone would call me back no call was ever made I put coolant in it and it seemed ok. The car ran hot again so I called first class again they stated they had no messages or they didnβt see where I called(the woman was the same person I left a message with a month ago) because I was getting a oil change at pep boys I asked if they could tell me why my car was running hot they did a diagnostic test and first class stated pep boys is not covered under the warranty no problem I just needed to take it to a place that was covered under the warranty I did firestone. Firestone then talk to the warranty company and advised them if their diagnosis and made it urgent that the car be towed to a mechanic shop and requested that company be Chevrolet. The warranty company then had the car towed to Chevrolet. Chevrolet calls and say the warranty company is only covering a certain portion and the out of pocket remaining balance is 400 and some odd dollars reminder this is the same problems that were occurring when I first got the car. The first class is giving me the run around and are very unprofessional. I asked to speak with owner and was told he may be in today he may not but a email will be sent to him and once he responds I will get a call back. I am a single mother of two kids I have not been able to get to work. I gave this company every dollar I had and they are telling me to use use my insurance for a rental or my own money for a rental and get reimbursed. This has been the WORST experience EVER! I would never recommend or purchase from first class auto.I forgot to mention within the two days I purchased the car and it ran hot I was given a check for a rental($200) which in order for me to the rental $400 had to be held on the card I explained to first class I had given them every dime I had.
Ms. D was excellent, with paperwork on down to keeping contact with me on the vehicle I wanted. I came back 2 days later to purchase ( remember we spoke within those 2, I spoke with another guy) & the car was sold!! No one called to inform me. I believe if Ms.Dee was there she would have. I run into this all the for some reason with these private dealers. I just decided to take my money elsewhere. Ms. D energy & honesty seems to keep the business going.
They Was Nice. I definitely Recommend. I went to 3 other car dealerships but Was Approved by them the Minute I Walked In. 10/10 For Me
I absolutely love the staff and experience that I had while buying a car ....Catharine was a great liaison...not salesman!! Her customer service was top notch and the options were pretty surprising I left with a car less than 1yr old with 30000 miles.....amazing not to mention the management went above and beyond to meet my needs and expectations appreciate you big dawg Ryan......needless to say first class make you feel exactly that.. ty guys !!!!
I purchased a car from First Class. From the time I walked in the door they were all professional and courtesy. They treated me like family. All of my questions were answered and they worked hard to get me the best financing possible for my situation. I would certainly shop here again and recommend it to anyone.
First Class Auto Sales exceeded my expectations! I came in expecting to get turned down once again, but not only did they get me financed, they also allowed me to trade in my old vehicle for a fair price. The next car I get will definitely come from them.
Ms D and Bri was good to work with. Bri did her thing in getting us approved. Ms. D was very helpful working with us in getting our paperwork and making sure we get into the car to that we wanted. I recommend First Class Auto Sales stop in and see them. The consumer service is on point very helpful and friendly.
I got my car last week and I wanna say thank you Kat and D! It took a min to get every ting together and didnt think Id get a car but yall worked some magic forreal. Go see them!
We are all so excited about our new car! Dionna Newton was so sweet and caring! She got us in a car that works for us! Also everyone else there was too! I would highly recommend this place to anyone!
The staff is amazing and I would definitely recommend Dionna to anyone who is looking for a car! D will make sure you are taken care of and understand everything you need and want to know before leaving the First Class Auto Sales parking lot. I thoroughly enjoyed my experience and I love my new car! π
The people here are amazing they will help you and make sure you drive off in a vehicle. They help me beyond measure and Im so grateful too the First Class Auto Family
Dionna and her team were so nice and helpful. They listened to what I wanted and didnt try to force me into something I wasnt ready for. They work with you and are amazing people.
This is where you want to get your next car from! Easy financing, easy paperwork, great selection of vehicles, and most of all, great salespeople! Dionna not only helped me, but also exceeded my expectations. I couldnt ask for a better person to help guide me into a vehicle! She was truly first class! Ill be back for a new vehicle in the future!
Buyers beware! This place is selling wrecked cars to people. They claim that the cars have been inspected, but I noticed some vehicles with some pretty bad damage. Make sure you get a Carfax before you spend your money. If you are ok with that then feel free to visit this dealer. This is not meant to discredit them but they should make sure to tell people upfront.
They were extremely helpful and very professional. Im very happy with the service I received and highly recommend.
Dee was great staff is very professional and Friendly I would definitely recommend others. They also offer a refferal fee.
I love first class auto sales they were a blessing to me... Its credit guarantee.. Theyre helpful they are nice people...i recommend for you to purchase a car from them..
Great service! Very professional!
Love the experience. Mr. Charles was such a pleasure to converse with, felt like Im talking with family.
Damien Was An Excellent Sales Person He Is Avery Hands On Shoutout To My Boy Damien He Da GOAT
Great staff nice newer model cars affordable car notes but the car i received started off great now its been two months its falling apart two blow outs engine light on car already had a mildew smell from it not being cleaned properly took it to AutoZone received a list of two pages of codes received run around from carlot when calling about issues having major issues where I have to pull over and cut the car off its not reliable but I know it can be fixed but the cars are so called inspected I think not no different than buy here pay hereUpdate: My car lasted a total of 9 months took it to a mechanic he says my car has been overheating for sometime now but my gauges dont show it I have cracked water pump and head gasket back with no car and lots of debt im 100% certain this car was sold like this
Ok
They is very good people and they really work with you loving my new car!!
If I could give this place a zero I would. My husband and I purchased a vehicle in May. It has now been 2.5 months and I still cannot get a tag. The sales person told us the finance company was responsible for giving us the title app in order to get our tag. They arent. We have yet to be able to get our tag. I cannot get the sales rep to contact us... They lie and deceive you into believing that they will take care of you. I cannot afford another fine for not having a tag. Horrible, horrible experience. DO NOT BUY A CAR FROM THIS PLACE!Edit: I am now being told that I have to pay $100 to have a title app reprinted when I never received one in the first place. This is absolutely ridiculous. Con artists
The staff was very helpful and professional. They exceeded my expectations!! Thanks Guys π
My sales person Ms. Dionne was excellent. I got an amazing car and she made me feel at home.
Havent purchase a car yet but the fiance manger and sales team are wonderful. Would recommend them!!!
I have purchased a SUV and a Chrysler 300 from these guys. I plan on returning soon to check out the new inventory. They will work with you to get you in what you want.
Wonderful experience! Friendly staff and quick!
Very helpful great service Will come back
They will work with you. Shop with them! Thanks again First Class Auto!
Great help
Great
Thanks....
Perfect