I know its busy but I wish they could make the order based on the recipe:((My brulee latte didn’t have the crumble and whipped cream…. ( yes they has whipped cream and I also asked for extra topping..(

It took over 40 minutes to get a plain coffee and an iced coffee. Not even fancy drinks. Simple coffee and iced coffee.

Nice location. Fast and friendly. They’re out of many flavors (like Hazlenut) but not their fault.

Always friendly great staff, there is always a line at this location but it moves fast. Its exactly what you want if you want a Starbucks coffee.

The service was good but the prices are way too high for what its.I spent almost 9 dollars for just a cappuccino and a bagel.9 dollars is a lot for such basic items.3 dollars a cappuccino and 1.50 for a bagel would be a fair price.I always go to Panera bread and Starbucks products are not better than them. So the price doesnt justify.

Usually fast. If the line is especially long I suggest downloading the app and ordering cause your drink will be available for pick up at the counter inside before you can get through the line. Always wonderful staff who is friendly and the inside is especially clean

Great service fast and friendly

My most favorite place to enhance my subconscious vitality

Little slow. can take up to half an hour for just a drink

I feel like the staff need more training. My drinks never taste right compared to other Starbucks’s. I got an iced white mocha today that did not have any syrup. Tasted like milk and coffee.

Always a great place to go orders are always right and amazing, ordered ahead and it was ready with a cheerful greeting and amazing flavor

Gotta love coffee

Still one of the friendliest locations. Even when extremely busy they remain professional and courteous!

I dont know if you will see this, but I really hope you do. I would like to thank Nikki for giving me my chestnut praline hot chocolate. After the night I had with hearing the news that someone I love passed away, you have no idea how much this simple act made me feel better. Thank you so much once again.

The staff are always awesome and my drinks come out just right!

Mobile order means nothing. I had to wait 30 minutes past estimated...... let people know.

Line was long but kept moving. Staff was extremely friendly and personable. Drink was perfect.

Great Starbucks. Came in the morning for a large latte and yes, the wait was long, but I was met with great service at the drive through and my order has always been right

Nice place and staff, just too much sugar for me, Starbucks special items on other hand is always good to try, like their Nespresso capsules and their dolce gusto coffee, both really worth trying.

Love my coffee fix😍😍❤️

This is a busy Bucks on UCB, not that far from the Virginia Tech campus.Its always bustling here! Lots of students on their laptops and you may wait a while to be served.The drinks I have purchased here had me re-hydrated in no time, as well as being delicious and hot and or cold.

Adam was very rude. Got upset at us for placing a mobile order and then going through the drive through to pick it up. Said that next time we need to wait longer when we place a mobile order. My boyfriends mother who had just gotten a steroid shot wanted placed the order from her phone and asked us to go get it. He also had an attitude while we were trying to tell him we had a mobile order. He lectured us at the window for it. Very rude and unprofessional, I hope no one else has a negative encounter with him.

Bonus points for Maggie since she got my drink out in record time and complemented my outfit in the process. sis is MVP

If Starbucks didnt exist, people would be so cranky. Coffee is essential to the human race. Id strongly recommend this place for anyone that is a coffee fanatic.

Friendly staff via drive-thru. The Smores Frappaccino is yummy! The Pineapple Matcha drink didnt fair well with any of the family. The Pink drink is super refreshing.(Great place to grab a treat after appointment at nearby Top Nail)

I love all Starbucks, but for some reason I always have a bad experience with this one. It seems like the workers are never very friendly, arent trained well, and have messed up my orders or payment a few times. Also they dont let you get venti iced waters??? Weird.

I ordered two venti Frappuccino for delivery on May 29th 2020. This is what I get from the package. No cream and half the drink. I don’t know which silly person made it. It’s sucks and looks crazy. If there is a rate for zero star, I will do it. I will not order for delivery any more. I hope no one will order for delivery from this Starbucks in the future.

Excellent and quick service

Drink was awful

The cost keeps going up, but the hot white Mocha latte is hands down the best

Starbucks has great for what it is: turn the coffee based drink business more than the coffee business but their espresso is great 🤷

Great environment and friendly patrons. I stopped there after I dropped my son off for his first year at Virginia Tech on the day of the solar eclipse. Some patrons were sitting outside enjoying coffee and had the approved glasses, and they shared them so I was able to see the eclipse.

I always like this Starbucks! ☕

Great, quick service. Have yet to get the wrong order or anything. Plus amazing CakePops 💜

I get a mix of experiences here, but recently its been unpleasant for a few reasons. Someone must be winging it on drinks because Ive gotten sickly-sweet, syrup-drowned frappuccinos multiple times now. Wait times have been so-so. Most troubling is the unpleasantness you have to contend with from some of the staff. Theres a negative influence somewhere in there that needs to be addressed.

Get there early and get the good seat. Free wireless. Cheap refills. Comfortable chairs. Parking is fair. Crowd is relatively quiet. Good atmosphere. Genuinely friendly staff.

I mean ... its Starbucks ... would you really expect it to blow your mind or inversely disappoint you to your core? You know what to expect and it stays pretty standard. It was nice though that they gave out for free a hot chocolate that someone ordered 15 min ago but hadnt come to pick up (still was fairly hot).

Fast and friendly

I had a fine time here.Traveling aimlessly, I found myself in the middle of Virginia on a Sunday morning, hungry for lunch and thirsty for coffee -- but where?!No sooner had the thought crossed my mind, than there was the answer, staring at me from across the intersection Id just stopped at: the stoic emerald majesty of a Starbucks.From there, it was all good: a good, big dining room (and parking lot); good, friendly service; good, fast Americano coffee; a good, clean bathroom. The patio was lovely and sunny, and, later, the interior was laid-back and air-conditioned. Afterward, I left with a spring in my step and gratitude in my heart, back to my aimless trekking through the VA mountains.Big thanks to all the folks who keep this place going. Good job :-)

I came in last night right before they were closing. To my surprise, the employee was still very helpful, and polite. At this Starbucks location my order has always been correct, the employees have been kind, and I have never had any issues.

Oh so great Alex.Never any bad moments here. All smiles and willing service. |• Went to Starbucks and as the order was being placed it was as if someone jumped out from behind ordering interface menu/intercom: HEY! BeV! It was a clear indication and confirmation of a truly customer service focused culture, work ethic and environment. Thanks so much Alex for your service. And thank you Starbucks for soliciting and retaining the most fitting talent for the trade. Because it getting worst that employers are hiring and retaining the wrong personalities just simply due to the hiring and retention difficulties managers face. Because they dont realize when they get discouraged and lazy with the hiring it effect the regular customers and their experience and therefor that can reflect upon service quality and the bottom line. Again, THANKS SO MUCH ALEX @ STARBUCKS UCB. SHE TRULY MADE US FEEL WELCOME, ATTENDED TO, APPRECIATED AND ALL THE GOOD FEELINGS AN ASSOCIATE CAN KINDLE IN THE CUSTOMER.

Friendly service, fast and the sous vide eggs are amazing. Just need to make sure cinnamon is available for my coffee.

Amazing service, food, and coffee. The price is a little.higher than average, but it is WELL WORTH IT!

Out of all the Starbucks in Blacksburg (which, I believe theres only three now) this is the one Im okay with sitting and relaxing in for a while. Very spacious by Starbucks standards, and its well kept/clean. They have some pretty friendly employees that keep the lines moving effectively, including the drive-thru. My preferred spot to grab a Starbucks drink if Im not in a rush/close enough to the location.

Typical, wonderful store. Free food or drink on your birthday. I had gotten a new gift card and they were able to add the amount to my registered card. Yeah!

Nice employees, if you go to college around here there is plenty of seating area to study with your friends or classmates fast wifi and easy to get too

Staff is friendly and always making sure the customer is happy!

UCB Starbucks is the best in Blacksburg. They always get my order right even when busy and it doesnt taste burnt like the others do. Friendly staff and clean seating areas both inside and out. Even on the opposite end of town I will go out of my way passing two other Starbucks to get my coffee at the UCB location.

Ive always had super friendly service here and I go pretty regularly

I use to frequent this specific location years ago and it was always pristine. Since living in Christiansburg I’m a regular at the N Franklin location. Just moved from Christiansburg to Blacksburg and UCB is right down the road. I rarely write reviews but, when you go somewhere everyday and spend decent money you just kinda expect your stuff to be right. I get every place has their days.So there’s 9/10 chance it’s going to be extremely busy and you’ll wait 30 minutes for mobile ordered coffee. It hardly tastes how it should and not to be funny but, how in the world do you mess up a mobile order? It’s all written out clearly, the ingredients or special requests. Mines been messed up numerous times. It’s just frustrating because I do drink Starbucks daily and really enjoy it. But, not when it’s wrong more then it’s right. Sorry. I’ll only use UCB for desperate times. Otherwise I will drive from N Main to my N Franklin location. My ladies and fellas take care of me there!

The atmosphere went from friendly to rude with the most recent change of managers. It’s possible that corporate policy is the reason why customers are treated rudely. I’ll find out more about the corporate policy later. I’ve seen customers, who are two or three times older than the employees, spoken to as if they were inferior and had a substandard knowledge of what they had paid for.

Woman working the register is so friendly and efficient I love stopping by when shes working.

Yum - caffeine !!!!! and great service

Love this Starbucks. Its so cozy and they make great coffee. Staff is very friendly

This is a pretty nice, new place. Its really clean. And they have a drive thru now!

Only heaven can match this place tasty coffee and staff :) Pure love 🌹🙏👍💐

T E R R I B L E. God help them all.

My grandkids love going to Starbucks as a treat while we are out shopping. One of them frequently listens to the Starbucks sound track and loves it.

The service is always quick and the staff are always friendly. Coffee is always as good as expected.

Good work and study spot! Love the seating and interiors. Coffee is okay.

Its a Starbucks, like so many others in the world. This one has a drive-thru, and outdoor seating, which are nice pluses.

This Starbucks is the worst. The customer service is horrible. The manager Nour is very rude and only has the job cause the students give them business but she hates the students. Dont go to this Starbucks.

I mobile ordered my coffee order this morning and was delighted to be the only one in line, no one in front or behind. This particular Starbucks has a tightly configured parking and drive thru. I maneuvered to get out of the way of someone driving around the building and missed the order speaker. As someone who has a hearing disability, I find it difficult to hear there, anyway. Nonetheless, upon approaching the window, the cashier raised his voice to me and explained that there was a speaker box and that I was supposed to stop there. I replied that I knew, but there was another circumstance. He took a tone and was angry. His coworker took it upon herself to let me know that my not stopping had messed up their drive thru handle time, and that that wasnt ok.It was rude, inconsiderate and demeaning. I will be turning in my longstanding gold card, saving my next $12, and avoiding the disrespect.

Theres normally a long wait here (especially the drive through) because it is a coffee shop in a college town, but they do a relatively nice job of getting through the line quickly.

This Starbucks has a clover machine that makes fresh coffee with out a filter, so you get 100% coffee flavor and nothing else! This is a very friendly and clean store.

Pretty good food. Particularly like WiFi service.

I did a little work and grabbed a wonderful mocha caramel macchiato. Great internet service and quiet enough to concentrate. The power was too limited for me to plug in though.

Whatsbthere to say there awesome

They need to provide quicker services, I see many employees...but a delayed service...

Starbucks is my favorite as spot for coffee

Clearly short staffed in the morning. I waited 40 mins for my coffee and when i finally complained they admitted they had lost a bunch of orders and didn’t let anyone know. Multiple people who had been waiting for nearly an hour were never compensated for this error. Wish I had went to a different starbucks cause i never did get my coffee.

Awesome Place well designer and cozy. The best Starbucks in town

They carry coffee reserves, really good tasting coffee for coffee lovers; those that prefer it black and bitter.

Great service. Coffee made just right.

This place gets busy quickly when students are around, and you should be prepared to wait awhile to get your drink.

About 9 out of 10 times there is never a problem with my drink

Prompt service and great staff

Very warm and Cosy! ! Great place to hang out ...staff is top notch

Great Starbucks. One of the better ones Ive been to.

I love starbucks flat whites

Great place to study but workers never say sorry when they did something wrong

Great place to study, love the free refills on coffee and tea while studying!

Extremely busy. Parking is challenging. Hard to find a place to sit.

Very good I like the cakd

People are great! Prices are outta control!

Great coffee but a little on the pricey side.

Good coffee, as expected of Starbucks, but typical sterile atmosphere one would find at an upscale McDonalds

Batistas are always friendly and make a great cup of coffee for a pick-me-up

My favorite coffee shop in blacksburg. Very cozy and also very high-end.

Friendly staff, great coffee!

Im a big fan of Starbucks but this location is not very good. Everything is inconsistent. It never tastes the same. I would get a caramel macchiato and it would be delicious one day and the next it will be so bland with no flavor. I decided to give it another try and came out today for a frappiccino and it just didnt taste right. Not a fan of this location at all!!!

Id give it a 2.5 if I could. It isnt the worst place, but the womens restroom is closed like 70% of the time. Seriously. I go a few times a week/month because its the closest place with free wi-fi (which is decent, most of the time. 3/5 ) but the womens restroom is messed up. Im a guy, so it doesnt directly affect me, but then men and women have to share one bathroom, and it can get so busy that theres a line to use it. The place can get pretty busy, but its right next to Virginia Tech, so theres not much to do about that. The quality of the drinks can vary a bit, though I havent ever had anything horrible.

Spectacular service. Pike Blend brewed fresh on the spot. Very Hot. Right on exact temperature. Unmatched, superlative Pike Blend, my all-time favorite. I dream about this coffee!I might add that Starbucks makes the very best Capuccino that you will ever taste.Out of around 29K stores worldwide, Starbucks University Blacksburg is one of this company’s signature stores!Update 01-17-2019:With the total number of Starbucks stores approaching the 29K ballpark, worldwide, the University Blacksburg Store is this companys premier location. Upon entering this store, you can feel the positive vibe, a reliable barometer toward the entire companys immediate prospects. Interesting how this works. Once inside, the drip coffee is an indicator of how things are running in the store at that moment. If the drip is on target, you can bet that all of the espresso drinks are right on the mark! From a management perspective, you can understand why this is the case. So much emphasis in the coffee industry is placed on the most trendy espresso drinks, but not to forget the basics - where it all began - the drip coffee. The construction guy headed out to work on the roof of a high rise building needs his cup of Joe to be hot, fresh and caffeine potent! Starbucks University Blacksburg is a dependable supplier of good, strong drip coffee, as well as unbelievably addictive espresso drinks! Cultural icon: Pumpkin Spiced Latte.Looking at Starbucks stock (SBUX)SBUX, Starbucks reports quarterly earnings on 1-24-19, and my EPS estimate for the companys fiscal Q1 2019 period is $0.66E per share.Operating cash flow for fiscal 2018 ended 9-30-18, less capital spending for fiscal 2018 was about my estimate of $2.25E for the year. Discounting the $2.25E in estimated cash flow per share by the current 10-year US Treasury Note rate of about 2.73%, would indicate a target stock price of about $82E, or a potential upside of about 28%E. E denotes estimated figure.I turned up at Starbucks University Blacksburg the other night to get my Venti Pike, a large to-go cup of their Pike Blend drip coffee. My Vente Pike was steaming hot, ultimate fresh and tasted great!The company posted $0.62 in Earnings per Share for their fiscal fourth quarter, ended October 1, 2018, which was above consensus expectations, and indicated stronger-than-expected sales. I believe this trend should continue in the current quarter, which should be boosted by recently announced Holiday drinks. The long anticipated announcement of its “Pumpkin Spice Latte” and introduction to the new Holiday drinks every year tends to be a positive sign that speaks well for a strong showing in the current quarter. It’s an exciting time and the most important Season for Starbucks. Attractive growth prospects in the USA and around the globe continue to be reflected in the superlative service and quality to be found in every drink served!🌙😄🔮Quarterly earnings came in at $0.60 per share, a penny below my prognostication of 0.61 per share, but four cents higher than the consensus estimate.I attribute my accuracy to tuning into Starbucks, and keeping my index finger on the pulse of recent news and financial results.As to tuning in, this depends on my hands on experience as a customer and commentator.Interesting that Groundhogs have been spotted along the US 460 Bypass. I think these animals are sensitive to recent average temperatures, and their being visible could correlate to people being out and about, as well. Seeing a Groundhog on the way to work could mean a busy day at Starbucks?Hey, do you have any fresh Pike Blend being brewed right now??😎

Best cozy place to sit down and work on homework. Of course the drinks are a little expensive, but thats known for Starbucks.

Best muffin Ever. Great friendly service. Very clean. Thanks

Great location and quick friendly service!

Its a Starbucks. Good size but nothing special.

One of my favorites in the area, service is amazing

The staff at this location is super friendly, the store is clean, and there is a lot of room for a lot of people to hang out.

Comfy seats, friendly staff, long open hours, nice ambience