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Friendship Nissan of Boone
135 Innovation Dr, Boone, NC 28607, United States
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Friendship Nissan of Boone
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Sa
Review №1

Well, it was great looking around good models.I loved it that they have good 4wheelers at great pricing.

Da
Review №2

We bought a used 2011 Jeep Compass from Chad Estep. Our experience was excellent. Chad was not pushy and went above and beyond. He stayed almost an hour late so we could come pick up the vehicle. About 1 month after purchase, Chad called and said that they had a record of a check engine light that they had not addressed. He also said that he had found a spare key for the vehicle. The following week, the problem was fixed free of charge. Patrick in service was professional and fast.I appreciate the honesty and work ethic shown by these individuals. In this day and age it was refreshing to have them reach out AFTER the sale to make sure we were satisfied with our purchase.

Mo
Review №3

My experience at Friendship Nissan of Boone a few days ago was amazing! By far the best experience buying a car I have ever had. Chad was our sales rep and he took every possible measure to make sure I was completely confident in my purchase and I couldn’t be happier with my Pathfinder! The managers Todd and Ricky were so dedicated to making sure we were happy and understand every piece of the process!

H.
Review №4

Many thanks to Patrick and the service team at Friendship Nissan in Boone for taking on the challenges of repairing a vintage MX5. The patience, understanding, and direction from the staff helped resolve the mechanical situation in due time, returning a classic sports car to our scenic mountain roadways.

Ta
Review №5

Everyone went out of their way to help us buy our car. Our credit was not great but they made sure we got the car we wanted. Kevin Dutton was amazing!!! Worth the drive.

Ba
Review №6

We are so pleased with our new rogue. Michael has been wonderful! I have contacted him a few times this week with questions, and he has gone above and beyond to answer even my simplest questions.

Ma
Review №7

Overwhelming feeling of comfort and support throughout the entire process. There was no pressure, every questions was answered, and we felt that the entire staff wanted to make sure were taken care of. Gene went above and beyond to make sure we knew the ins and outs of the vehicle as well as security in the financial decisions we were making. He really took his time to make sure he was providing us with everything we asked for in a vehicle.

To
Review №8

Ive been doing business there for years under multiple owners. Todays service experience was the worst. I initially called to make an appointment for an oil and filter change. I made the appointment and when the service scheduler read it back to confirm, stated that a tire rotation was also included. I didnt need or want a rotation but was informed that it was in the price of $60, so I might as well get it.I scheduled the appointment for 9:00 am. I got a confirmation email stating that it was for 9:30 am. I arrived at 9:30. My car sat in the service queue until 9:45am. Apparently, there was only one guy there changing the oil. The whole thing took an hour, and my tires werent rotated, but was charged for it.

wi
Review №9

Great place to shop tor a new truck .I am enjoying my new frontier.thanks to Brad Bounds

Do
Review №10

We arrived just at closing time and the staff instead of being annoyed were extremely friendly and helpful. Their salesmen made it so easy to walk out of there with a new car. No stress, no hassles just exceptional service.

Ch
Review №11

I have always been met with kindness. Although I didnt buy my car there, I can say that my next will most likely come from that dealership. Thank you for the exceptional service I have received there.

ma
Review №12

The guys treated us with respect and were very courteous. Work was done on time and we were very happy with the services performed.

Tu
Review №13

Don’t buy from here, especially the 2013 civic si for sale, the thing is a lemon, it doesn’t idle properly the alignment is completely out of Wack. The window seals are completely rotted out, with many other issues I don’t need to go into. The best part is the throttle completely cut out on me during a test drive. After the test drive I told the salesman what price I wanted to pay for it. Not 5 minutes later he handed me my keys and said sorry 18.5 is the best we can do. Didn’t appraise my trade, didn’t even attempt to show me numbers/ work with me on the numbers. It was a complete waste of time!! PLEASE STAY AWAY FROM THIS PLACE!

Bo
Review №14

So far I have only had one experience with Friendship Nissan of Boone. When I came in, to purchase my new Rogue, everyone was friendly and helpful. The transaction was processed quickly and painlessly. All of my questions were answered by the incredibly knowledgeable staff.

Jo
Review №15

I recently bought my 2021 Nissan Rouge. The experience was great everyone was so nice and knowledgeable it was by far the best experience we have ever had at a dealership.

De
Review №16

Absolutely a pleasure to deal with Brad and Will. Recommend to anyone looking for a new car.

Jo
Review №17

I brought my 2013 Nissan Pathfinder to Friendship Nissan for a CVT fluid flush, a great experience everyone there was very helpful and very welcoming, they finished the flush a lot sooner then I would have thought it would take.

Ed
Review №18

They tried to rip us off on the purchase of our nissan lease. We saved $600 dollars just by making a call to wilkesboro nissan. If we had known that your fees were almost double of a neighboring dealership, we could have saved the drive and our time. Why would we pay another $150.00 to inspect a vehicle, that we have been in possession of for 3 years? Maybe being upfront on the phone, that the dealership is 90% higher on fees, would be more efficient than trying to trick them in your office.

Sh
Review №19

Made appt. they got me in real quick. When I arrived they took car right in.

La
Review №20

Great team of salespeople. They got to know us and made recommendations based on us and what we needed in a vehicle. Michael worked hard to get us in a vehicle. Other dealers we had gone to just told us NO but Michael not only said yes he made it happen. Thanks again for a great experience. We will be going back for our next vehicle.

Jo
Review №21

Amazing service, great people. 10/10 would definitely buy here again

Jo
Review №22

My husband and I hadnt purchased a car in 18 years. So much has changed on one. Everyone was so patient and answered all the many questions we had.and made sure we were happy with the one we selected. Highly recommend them to anyone looking to purchase a vehicle.

ka
Review №23

Everyone was amazing to work with. Michael was awesome to work with and we will be recommending him and the dealership again.

Ma
Review №24

It was very good, we don’t live Boone so that’s why we most likely won’t purchase a new car there.

Mi
Review №25

I was on vacation and my check engine light came on I gave them a call and they got me in the next day. New nissan pathfinder with 3700 miles on it and it was just an update is all it needed.

je
Review №26

Excellent service all around. Thank you to Kevin who was super knowledgeable and friendly. Very happy with my Chevrolet Colorado.

Ni
Review №27

The entire staff from top to bottom of great! Chris, the General Manager, was incredibly friendly and personable! Hell make you feel at home, even if youre from Tennessee, like me! Great guy! Bill, the Finance Director, has been in the business for years and is extremely knowledgeable and does paperwork better than anyone else. IF YOU SEE A CAR YOU LIKE ON THEIR WEBSITE, BUY IT QUICKLY BECAUSE THEY HAVE THE BEST PRICES IN North Carolina!!!!!

De
Review №28

The while experience went very smoothly. I was able to purchase the vehicle I wanted with no problems. And my salesperson Jonathan Aponte did a great job.

Jo
Review №29

Bought our fourth Murano at Friendship. Easy to deal with and felt the price was fair.

JS
Review №30

Place was great. Good variety, decently priced too. Derek and Matt are awesome, good dudes. Once this is paid off well be going back for sure 🤘🤘

Ta
Review №31

I bought my first car here about a month ago and I absolutely love it. I’ve had no problems with it at all. All of the employees are very friendly. Jerold Turner helped me and was very welcoming. I was able to test drive immediately and they are willing to work on the price, just have to be persistent. They cleaned the car up and even put in a full tank of gas. Thanks!

Ro
Review №32

I just stopped in to get air in my tires. They were happy to help out. They had a nice waiting area and the showroom was really clean. As far as anything else, I couldnt comment but the man in charge of maintenance was very cordial and happy to oblige.

Ga
Review №33

Thanks to Kate in the service department for her thoughtful and helpful service! It’s truly the people that make the difference.

An
Review №34

Everyone we met was so nice.

Li
Review №35

My car was well taken care of and staff were polite when speaking with me. However, I was shocked to see that hardly any staff members were wearing masks. Few clients or patrons were wearing masks either. I will not be returning here during the COVID-19 pandemic nor will I recommend Friendship Nissan to anyone at this time.

Da
Review №36

Ted and the service department are amazing. They listen and give me honest answers. I have never had a bad experience here and will continue to take my Rogue here for all its needs.

An
Review №37

I bought my last three cars here and the staff has always been great. Got an oil change today and felt the price was way too high. Will have to shop around for service prices in the future.

Ju
Review №38

Your service managers, Reed and Jason are certainly professional at their jobs. They make me feel personally welcomed every time, explain what service was performed, and will also offer suggestions to help me keep my vehicle ready for the road.

Gl
Review №39

Very pleased with the friendliness of the staff, and their HONESTY! My Nissan, so I was told elsewhere, needed a new air bag sensor. Nissan ordered the part, and scheduled my appointment. An hour later, they told me that it was the bracket holding the sensor, not the sensor itself. It was hundreds of dollars cheaper to repair the bracket! Their honesty is commendable! Another dealership or repair shop could have used that as an opportunity to rip me off. Not AutoStar Nissan! My hats off to you all! Great work!

Me
Review №40

Good service and friendly staff.

wa
Review №41

See Kevin Dutton for all of your needs. He is a straight shooter and tells it like it is. No run around! Very professional!

Co
Review №42

Everyone was truly a delight & did everything they could to get me in a vehicle!! Id love to give a shout out to Gene Messenkopf, Chris Blanchard, & the Sales Manager Matt was definitely top notch! Also the Finace Manager was a delight to work with!! Everyone made me feel like family & I would recommend this dealership to ANYONE looking for a vehicle!!

Si
Review №43

My family and I just recently purchased a new rogue. Our car buying experience was hands down the easiest we have had! I had talked with salesman throughout the day, once we arrived everything was ready to go. From the time we arrived, looked at new vehicle, transferred vehicles and signed papers we was in and out within an hour. We were highly impressed!Thank you Kevin Dutton & friendship Nissan of Boone!

Sh
Review №44

Best car buying experience ever!!! The team here made the process so easy and got me the perfect car I was searching for.

Da
Review №45

Original spoke with John on a Saturday morning and drove 3.5 hours to look at a truck that he knew I was coming to see and hopefully buy only to pull in and him be selling it to some one self.Flash forward to meeting Jeff the sales manager and Marian the saleswomen who worked very hard to find and work a sweet deal on a beautiful truck for later the next week and her and Jeff made the number work for me. To be able to get the truck. Super nice people. And when I spoke with her and Jeff about the truck and then drove 3.5 hour to look at it it was still there. so if u want a sales person to work with on a nice vehicle and make sure ur happy call or go by and ask for Marian.

sw
Review №46

Called about the Rogue SV internet sale price. Was told by the GM the internet price is just a price point and was quoted another price about $3000 above the the internet final price. not including the doc fee, tax and title which I know are added to the total. I purchased the 2015 Rogue at another dealership by shopping internet sale price. I had no problems with the 2015 transaction. Im losing faith in Nissan.

St
Review №47

I just purchased my 2017 Nissan pathfinder. Everyone was very friendly and welcoming! I would highly recommend anyone to purchase a vehicle from here! The staff was absolutely amazing and made sure I left with the best deal! Thank you Friendship Nissan of boone

Da
Review №48

To any one wondering the new Nissan place friendship is a very professional experience we bought a frontier which we love by the way 310 horsepower 9 speed transmission I think you would like them too if you test drove one but back to friendship great buying experience they were straight forward and played no games the Nissan place before friendship was a joke also the Nissan came with a lifetime powertrain warranty unlimited miles unlimited time good for as long as you own the vehicle I will definitely buy from friendship in Boone n.c. again 5 stars

Su
Review №49

The entire team was eager to help and quickly found me a dependable vehicle at a fair price. Excellent customer service all the way around! I would highly recommend visiting Auto Star Nissan before purchasing anywhere else. 5 stars!

St
Review №50

The Service Department was great...Very friendly

Da
Review №51

Service performed on time and expediently, and at a good price. Service Advisor excellent.

Jo
Review №52

Thank you to Kevin, Chris, Matt, Bill, and Tj for really taking good care of me while on my visit up to Boone where I lived and called home for 20 years. After a nightmare of an experience and one hassle after another with another Nissan Dealership in a different region, I reached out to Friendship Nissan to see what could be done about the problematic certified preowned 2017 AWD Rogue I had purchased from the other dealership less than 60 days prior. After driving their AWD Rogue models, I realized what a safe vehicle was supposed to feel and sound like. Chris and Kevin listened to my concerns, collaborated with their corporate division, and consulted with my last dealership to ensure that I would have money coming back to me from the previous purchase. They were able to line me up with Nissan financing at even half the interest rate that I currently had. The experience was such that anytime I am ready to trade my vehicle, I will take the trip back up to Boone to do so. I generally am not a fan of having to deal with salesmen and car dealerships, but everyone at Friendship made the experience positive and hassle-free. Considering this is my first ever public Google review, that is definitely saying something. Thank you!!

An
Review №53

I used to hate buying a car, not any more. If its customer service you want, see John in sales, if its a specific car youre looking for, see Chris. I dealt with Chris, John and Richard, and they made my buying experience fun and I just love my Armada. I would recommend this dealership to everyone I know.

ci
Review №54

AutoStar is TOP NOTCH! I took my son to this dealership to purchase a vehicle. We were greeted by Nina and she was amazing! So nice and polite! We worked with Chris and Kevin on the deal. I can only say one thing about this dealership and that is: Top Notch! Professional and helpful in every way. Thanks to everyone for a super experience.. This five star is Very well deserved...

Be
Review №55

I had to have an oil change...they offered to rotate my tires and told me I needed to change my air filter, also my battery was beginning to corrode. Our inspection was out at the end of June and I had forgotten they took care of that too. Great experience.

Ma
Review №56

Sales person good to work with.

di
Review №57

You guys did a great job, as always.My car was low on oil, and it was due an oil change anyway, so I came in and Thomas helped me schedule my 30,000 mile service checkup. I didnt get his name, but the younger mechanic with a beard saw me adding oil to my car, and gave me some helpful advice about checking the other fluids in my car -- it turns out the engine coolant needed to be topped off, and it might be the reason my car was low on oil.On the day of my appointment Reed checked me in, went over a few service options with me, and helped me pick the one my car needed most. Fortunately you guys help me take care of my car, so it just needed a basic service for now. Before I left, your mechanic Daniel, and the Parts manager Chris, made sure I knew which engine coolant my car needed, and how to keep an eye on it in the future. They were right, by the way. I could tell my car was running cooler after being topped off -- even the A/C was cooler!I really appreciate you guys helping me stay on the road. I will definitely be back, and recommend you guys.

Ri
Review №58

I highly recommend that you go anywhere else to purchase a car. They are a bunch of no good lying thieves. I was looking at a used Frontier that was traded in the day I was there looking. I was told it needed to go through service before we could do anything. I was told by Gary that the car was mine and that they would not do anything with it until it finished the service. Several days later I went by there to check on the status of it. I spoke to John Martin and Gary and they said they had someone coming to buy it before it came out of service and my only option was to go ahead and purchase it without even getting to test drive it. DO NOT GO HERE. Gary and John are the worst.

Je
Review №59

I would highly recommend this dealership to anyone! We drove from out of state to buy a vehicle after the exceptional customer service we received when calling to inquire about the vehicle. John Welborn does an outstanding job.

Br
Review №60

We were on vacation in the area and had our transmission on our Nissan Murano go out. Friendship Nissan was able to replace the transmission in two days time. They made our vehicle a priority so we could continue on our vacation and get back home on time. We were very impressed with the quality and promptness of their service department. Thank you TJ for making our unfortunate situation a little better!

Ma
Review №61

Reid is an amazing service mechanic. I appreciate the help and kindness.

Ph
Review №62

John Welborn in sales made the experience of buying my used 2018 Nissan Armada a pleasure. Hes knowledgeable, helpful, and takes a no-pressure approach to helping his customers find the right vehicle. Im happy to recommend John and the team at Auto Star Nissan.

Ro
Review №63

Nice place

Ce
Review №64

Good people.Would highly recommend.

Sa
Review №65

Super friendly staff. Eager to help but not pushy. Worked with me on my trade and getting the numbers right for my bank. Great experience with them.

Ma
Review №66

Gene did a great job!

mi
Review №67

Jerold, Bill and Michael, were just exceptional people...No pressure, made it easy to understand, and I got what I wanted.......Worth the drive, cause you wont get a deal like this, in Mercer County, W Va.

Ma
Review №68

I get my Rogue serviced here. They are courteous, professional, and their prices are reasonable.

Ki
Review №69

Not impressed with the sales people. My 21 year old daughter purchased a Toyota 4Runner & we realized they let her leave the lot with bad tires. Dry rotted! Thats just wrong & unsafe.

be
Review №70

It was a very pleasant experience, All involved was very friendly and my wife found exactly what she was looking for with no hassles..

Ro
Review №71

Great location, easy to find. Made an appointment and they even took us early. Clean dealership, great customer lounge, wonderful coffee and best of all was the great price for their service. Coming from Florida, we pay more for the same maintenance but much less here and much quicker, too. Took the wife because we had to run errands and even she was impressed. From a 1 to a 10 (with 10 being the best) this agency is an 11 ...

ti
Review №72

Went in to get a new to me car and walked out with a brand new one in addition to the new to me car! I was absolutely dumbfounded and elated.

Da
Review №73

I needed the tailpipe to be clamped back on, only to be told that I didn’t have a muffler! I did report a loud noise coming from the front end when booking a service, then it stopped. I was told that I had lost the Muffler, that was why the noise had stopped and that the tailpipe could not be attached. My husband checked, the muffler was still in place, we sent 3 pictures to the general manager.I knew I needed new spark plugs as per last service so asked for them this service. Still didn’t get them until I asked if I had new ones. Was told no, even though they told me mine were burnt out! So they took my Titan back and replaced the spark plugs.I reported during the service call that the tire pressure warning light stayed on, I was told that it had been repaired. However when I went to leave after this lengthy service it was still on. I went back, to be told that a sensor was bad! What the heck, go here if you want a simple oil change. I drove from Grassy Creek NC to Boone because I believe in Nissan. 2nd time this has happened.General Manager knows about my complaint and still no communication from him.All they want to do is sell you a vehicle.

Ch
Review №74

I have been searching for the perfect car for over a year, I have been to many dealerships and have never been treated the way I was treated by John . I walked in ready to buy, I fell in love with the rogue after my year long search. I however was treated with no respect and pushed to the side.. John was working with another couple and the man in the office with the big glass windows and a northern accent asked us to wait over there ( And as far as I could tell there were several other agents available), I was not shown to the lounge or even offered water/coffee. I waited for around 45 mins and no one ever came back to help me so I left. Go to one of the many other dealers in this town. Autostar- especially John dont want your business

Ji
Review №75

I brought my Honda to the Nissan service center for years before buying a new Nissan. Ive had great experiences with service through a number of issues, including an instance where they were up front about the fact that I needed to go to Honda for a problem they couldnt definitively diagnose due to a cryptic computer code (and which then took Honda several days to correctly address). The sales people were pleasant, helpful, and communicative when I bought my Rogue.

ma
Review №76

Great Sales people (see Nina, shell work with you to get you a great deal) and great service. I keep returning to this Nissan dealership to buy new cars because the service people are fantastic as well. Reed will schedule all your service needs and always makes it easy for me. If youre shopping for a new (or used) car, this is the dealership for you.

Bo
Review №77

I used the coupon I received in the mail for an oil change on my 2015 Versa. Service was quick and thorough. I would suggest, however, that a complimentary vacuum of the cars interior at the time of service would be very welcome. My dealer in CT used to do this and we loved it. A week or so later, I bought a new 2019 Nissan Kicks at Autostar Nissan of Boone and am very happy with it. This is the 3r car I have purchased there.

be
Review №78

I have had several unpleasant visits. Last one had discounts (which were used and given) BUT they chose to do a FULL SYNTHETIC,(which is the most expensive) and they have ALWAYS DONE A SYNTHETIC BLEND) no one asked me.... So instead of a $25 oil change it was $50..... This place has hoodooed me beforePLUS....A FULL SYNTHETIC OIL CHANGE IS A WASTE ON MY CAR...... U STILL ARE RECOMMENDED TO CHANGE OIL EVERY 3OR4 THOUSAND MILES..... might as well do synthetic blend.....I may be a women, but Im not stupid......

Li
Review №79

Super nice people and overall a great experience! Would recommend to anyone looking to buy a car.

Ve
Review №80

I came to University Nissan after dealing with a local dealership that, to put it lightly, treated me like I was an idiot. As soon as I showed up at University Nissan I was greeted by Josh who I quickly explained my previous experience to and within minutes we were sitting in his office talking numbers. I had spent two days at the first local dealership trying to tell them I was not paying the outrageous amount they came out with after falling in love with the 2014 Nissan Sentra. Josh understood my situation and immediately introduced me to the manager, Steve. Steve was beyond courteous and since Im a visual person, he showed me his computer where everything was calculated-my down payment, interest rate, monthly payments, etc. There were no secrets and the first monthly payment he offered me was already lower than the first place I had been after 2 days of negotiating! Neither of them put any pressure on me to make a decision and I even told them I would have bought my car here regardless if he was a little higher on the price because they made up for everything with the level of customer service they provided. My allergies were giving me a fit that day and they even went as far as bringing me a pack of Kleenexs and a trash can so I felt more comfortable! As a former Customer Service Manager, Im a firm believer in how you treat a customer and this dealership definitely knows how to win someone over. I have and will continue to recommend this dealership to all of my family and friends that are in the market for a new car. The next day when I went back to pick up my shiny new ride (since it was transferred from another dealership) Josh sat in the car with me going over all the latest technology and made sure I was comfortable with all the cars new features before I left. Even while I was waiting outside to leave, the Service Manager (apologies as I do not remember his name) came and introduced himself, congratulated me on my new purchase, and assured me they would take care of me and my car whenever needed. I give this dealership a perfect rating because that is exactly what they earned! Thank you to everyone there-- Keep up the good work!

ch
Review №81

Quoted a price for service. Actual price MUCH higher. Received coupon in mail for $100 off. Service manager “that’s misleading I know. It’s only 15% off”. Been getting my 4 Nissans serviced there for years. Not going back. I complain with my wallet. I’ll never spend another dime there again and will direct my friends away from there. Good luck with service like this. Y’all will need it.

Je
Review №82

Chris Yerton helped us shop for a new vehicle and was super helpful! We needed to lower our monthly lease payment, and he got us into a lower payment and much better vehicle. Highly recommended!

Am
Review №83

Excellent service. Each member of the team went above and beyond to satisfy us. We have bought from Hummer, Corvette, Mitsubishi, Dodge and Land Rover dealership cars, so far . I can say with confidence that so far Auto Star is THE BEST

Ke
Review №84

We have purchased 6 cars from this dealership. They are the best out there. We have always received great deals and excellent service. We even take our cars to this dealership for service and we live 60 miles away. I would recommend them to anyone. We have purchased our last 4 cars with Kevin Dutton and you couldnt find a more knowledgeable or nicer man anywhere. He has become more of a friend than a salesman.Ted, Chris and John in service are awesome too and always have your back!

Au
Review №85

Outstanding support getting a part needed. Worked with Chris, fantastic customer support and timelyResponses. Highly recommend

Mi
Review №86

I had to trade my old car in and was able to work with John and Ricardo in finance to get the best deal Ive ever had on a car. Really appreciate everyone down at autostar, I was ble to get better than I expected!

Wa
Review №87

Had a great experience people are friendly caring an professional take their time answering every question make you feel like they appreciate your business. They don’t put any pressure on you what so ever. They make you feel right at home.

ca
Review №88

We had a wonderful experience with the service department. They really made us feel as though we were family and took great care to make sure our vehicle was safe and sound for our holiday travels. All employees were very knowledgeable and friendly. We will be sure to only deal with Autostar Nissan of Boone for any of our vehicle needs!!!

Ga
Review №89

Absolutely the warmest, most considerate, Family of people that treated us with respect and listened to our exact wants, bless them all with a very warm thank-you to each and everyone of that family. They have continued over the years to be very helpful.Sincerely Alan & Gail Howe

do
Review №90

Wonderful experience. The people are helpful and go above and beyond to meet your needs. The best part is no pressure to purchase a car until you are ready. Once you make your choice the process is seamless.

Em
Review №91

It was a very good experience and I highly recommend the dealership to anyone who is looking to buy a car.

Je
Review №92

If you go there to get a car, talk to Matt A. the sales manager. He will be direct with you and make sure you get the best deal possible!

Ja
Review №93

Wow!!! I took my vehicle for an oil change. Never again!! My dad warned me when I told him I dropped the truck off. He said that he stopped going there because they always call him and tell him that a bunch of other stuff is wrong with the vehicle and they never used to do that. They told my grandpa and my uncle both that the oil drain plug was stripped out and they needed a new oil pan. I mean what a coincidence that they both had that same thing happen to them. Anyways, I brushed that off and didnt think anything else about it. Sure enough, it wasnt long after that I get a call from them saying that I need about $250 in additional services. Classic oil change scam. I thought they cracked down on that crap after the whole jiffy lube scam was exposed. Apparently not. I expressed my concerns to the service manager and I cant believe how rude and unprofessional he was. What an ass. I strongly advise this dealership take a hard look at who is representing them. I could rant about this a**hole all day. What a nasty individual. I recommend that everyone who takes their vehicle here be on high alert. Better yet just go somewhere else cause your gonna get robbed.

Ja
Review №94

The buying experience at Auto Star Nissian of Boone is top notch. The vehicle had a few minor repair issues that were found during the test drive and the dealership addressed them promptly and to my satisfaction.They actually over charged me for the vehicles tags but sent a refund check a few weeks later. How many dealerships would do that? They could have kept that money and I would have never known the difference. That is honest dealing I appreciate and respect!I would recommend looking at the Boone and surrounding areas for purchasing a Jeep Wrangler in particular and I would definitely recommend you shop Auto Stars prices and service before pulling the trigger anywhere else.They treated my family fairly and I expect they will do the same for you! THANKS FOR EVERYTHING JOHN!

Ch
Review №95

Fast easy and honest! They made me feel like earning my money was important to them. I love my new to me car it’s perfect!

Ni
Review №96

Upon entering, we were greeted by a delightful staff who seemed eager to help us. Steven Lemons was our primary salesman and he was very easy to talk to, and we could tell he was a very honest young man. We were also helped by Joe Sarro who was equally as helpful and friendly. The last person that helped was Jeff Jones, a retired cop who helped my fiance and me get the lowest rate possible and several great accompanying benefits! Would definitely recommend this dealership to anyone looking for an honest purchase!

Bo
Review №97

I could not have found a better place to buy my wifes new car then Everett Nissan of Boone. Everyone was real friendly and made me and my wife feel like we were one of them. If you are looking for a new or used car, stop in and see how it feels to be treated as friends and the best service you will ever find. If you buy anywhere else before you give these guys a try, you have missed a great experience.

Mo
Review №98

I met with Kevin to check on a possible new car and my Juke needed an inspection. All went very smoothly.

Sa
Review №99

Excellent experience from service to sales! would recommend, everyone was very nice and welcoming that every time I travel to Boone NC I visit them to say hi and get my vehicle serviced.

Ch
Review №100

I shopped all around, on multiple occasions, to be sure I made the best decision possible in purchasing a vehicle. Every single time I thought I found an unbeatable deal at other locations, the folks at Everett Nissan proved me wrong!! During the entire shopping experience, and even when I go in for oil changes, I am treated in a way that makes me know I am part of the family! A huge THANK YOU to JOSH, PETE, STEVE, LEE & TED for making it possible for me to drive away extremely satisfied! Best of all, I love my new ride!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:135 Innovation Dr, Boone, NC 28607, United States
  • Site:https://nissanboone.com/
  • Phone:+1 828-832-9021
Categories
  • Nissan dealer
  • Car dealer
  • Car rental agency
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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