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AutoZone Auto Parts
615 500 W, Bountiful, UT 84010, United States
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AutoZone Auto Parts
Comments
Jo
Review №1

I came here looking for a diesel additive. I usually use Lucas. I found this and felt a power increase which I wasnt expecting!

Ty
Review №2

Gave great customer service and helped change my wiperblade since I couldnt do it. Thanks.😀😀

An
Review №3

Frank is the best!!!! He is so nice and help me for fixing my car thank you

Jo
Review №4

Always super helpful clerks. Quick at getting what you need. Could use more than one clerk.

Ro
Review №5

Went there for a tail light bulb. They could sell me a bulb. Said they couldnt install. I told them they had installed it is the past. Told me that guy doesnt work here anymore. I went across the street to Point S and got it handled. NEVER, be back. 74 years in this town.

Za
Review №6

We went in last night for a car part for our break line and the employee was extremely rude aswell as unhelpful and ended up giving us the wrong part for our break lines i have been to auto zone before and had great service but i dont appreciate the way we where treated i am very disappointed and dissatisfied the workers last name started with a B he was working around 8pm on friday September 17th

Na
Review №7

Last time I went here, the people were not very helpful and they gave me wrong part. But that is not the norm cuz usually they are great

Sa
Review №8

These guys are always very helpful theyll even come out and show you how to install a part. Awesome job team best customer service.

Co
Review №9

We got the part we needed and staff was friendly and helpful, great store

Ja
Review №10

Get the parts you need at good prices

Ke
Review №11

A fantastic crew and friendly advice. A good place to go if you have any questions or are not sure what you need. The staff is very knowledgable and can brainstorm any solution

Sp
Review №12

A month ago I came into this Auto Zone to buy some boot clamps for a cv axle. They had 3 sets in stock, I needed 4. I bought the 3 they had and headed across the street to O Reilly’s and bought 2 more, an extra one just in case.Long story short, they didn’t work.I just tried to return the 3 clamps to Auto Zone without my original receipt. They said I couldn’t return them without the receipt. I informed them that I had given them my phone number when I purchased the items and wouldn’t the receipt be connected to my phone number. I was in formed it was not and there was nothing they could do. The clamps I tried to return were still unopened and in the original packaging.I then went across the street to Oreilly’s to return the 2 additional clamps I had purchased. They asked for my number and refunded my purchase within minutes.Guess where I’ll be shopping for my automotive needs from now on? And Happy St Patrick’s Day!

Je
Review №13

On May 9 1:30PM I walked into the bountiful store Needing parts for my Subaru, I got the valve cover gaskets no problem but when I asked about the hose I Showing them the picture that the mechanic showed me The guy in the grey shirt told me that doesnt show him anything I explain to him I am not a mechanic thats why I was there then he turned around and told me will I am not a mechanic either, I spent 10 years in the Marine Corps I will not be disrespected like this I got rid of my Autozone ap and I will never go there again

Ch
Review №14

Kim at the Bountiful location trouble shot the problem I was having starting. Battery OK, alternator OK, cables the problem. He did this in 5 minutes and I was on my way. Been going there for years. These guys really mean it when they say - Can I help you!!!

Be
Review №15

The knowledge and helpfulness of the employees here is sub par. Its not just one employee. I have to repeat myself over and over and they dont seem to know the vehicles or parts very well at all. This is over several years of experiences here. I am finally done and never going here again.

Ko
Review №16

Great place very helpful workers

St
Review №17

Always the best service.

Be
Review №18

The employees here were great! My car died practically in their parking lot, and they were very helpful, testing my battery and changing it for me. They even put in a new headlight in for me, that I had been needing.

St
Review №19

Ive always received good service from Autozone, but the service at the Bountiful store is exceptional. And Dillon is amazing! He really went above and beyond in answering our questions and helping us with our battery!

Bi
Review №20

I just dropped in for new wiper blades for my truck. I was helped immediately and the person behind the counter showed me the many choices available and helped me select the right product quickly. His name is Joe and he made sure I was offered a military discount for my service and stepped outside to install them for me. I was out in less than 5 minutes and I would like to thank Joe for being professional and courteous above my expectations!! Thank you, Joe!!

Kr
Review №21

Always helpful here. Not professional mechanics or anything so I wouldnt go here for car troubles but great for parts!

Jo
Review №22

Awesome people working there, helped me get the right battery andlet me borrow some tools to swap in the parking lot. Super quick and helpful.

An
Review №23

It seemed like a was discriminated against..... For not being Mexican. I avoid AutoZone if I can.

Mi
Review №24

Staff are great to work with

Ja
Review №25

Shout out to Sam Hicks who helped me with my car battery. It was 101 outside today and he put in my new battery, then had to put the old one back in 😅 all while my kids waited in the shade. He was quick and very helpful.

Br
Review №26

Super helpful. Picked up some tire chains

Jo
Review №27

Sold me wrong parts

Ka
Review №28

Efficient friendly and helped us with our car battery They did a great job!

Ma
Review №29

Great service and knowledgeable help.

ro
Review №30

Very helpful

Al
Review №31

GO HERE FIRST if there is something wrong with your car!!! They earn their business by being helpful and honest.

Ma
Review №32

I have to give them 5 stars..they had my brake pads in stock...

Da
Review №33

These people have always been very helpful. I always check the website to make sure items I need are available before I go to the store.

Za
Review №34

Poor service. Untrained employees and management.

Da
Review №35

Very helpful

Ca
Review №36

Always helpful and friendly.

Sh
Review №37

Fast, in and out.

JA
Review №38

Super slow at looking for parts. 20 minutes Just to look the part up an air filter... Geeze

Ma
Review №39

They were ok

me
Review №40

They helped us with our windshield wiper arm so that we didnt have to replace it! Dillon was our guy, thanks!

Ca
Review №41

Helped me out when I needed it, and didnt charge me for a couple mistakes I made, when they totally could have. Great location, will likely be back for parts (old car and all that), will definitely be back for the service.

Io
Review №42

Ive been member and a great customer for a long time, 28+ yrs but the customer service in that store, treated me and my sons with inexperience, lack of character, and made me feel like a thief, by the inconvenience of my proof and warranty, for a high quality batteries witch I own 8 vehicles I love AUTOZONE and the have great service and customer service but.These managers and employees need MORE TRAINING JUST THIS STORE.

Co
Review №43

My THIRD visit.. Still have not resolved why my new battery does not fit my Nissan Pathfinder.(hold down a too short)

Ja
Review №44

Little bit pricey but okay. I always prefer to go to OReilly or NAPA

Ma
Review №45

Scott was wonderful! My car was having issues starting and he helped me diagnose the issues and helped even change my battery while it was freezing cold! Thank you so much Scott!!!

Be
Review №46

I had an awful experience at the centerville autozone. Thankfully Dillion at the bountiful store was able to help and resolve my issue. He was great and knew what to do. Go to this location they are helpful and knowledgeable and care.

GR
Review №47

Great in and out quickly!!

Pa
Review №48

Such a great service, the worker this morning that helped me change my bulb was so cool about it and didnt want to accept money from me after paying! Great service!

Te
Review №49

Great customer service! The staff always takes time to go out of their way to go the extra mile for me.

Su
Review №50

Helped us out.

Br
Review №51

Bunch a great guys helped me find what I need and their customer service is top rate! Very much enjoyed my experience shopping!

Ty
Review №52

I worked here a long time. Great company. Some great guys work here. Talk to Jorge (HOAR-hay) Hes the bomb. Tell him Tyrone says Hi.

An
Review №53

This place is always really good with helping someone get the right tools and letting you use tools we need to fix something in your car at no cost. Its a little bit expensive like any other car place you can find something cheaper on Amazon but there you can see the products and the people are knowledgeable.

Sc
Review №54

I prefer ORiley but theyll do in a pinch.

Br
Review №55

Always helpful. Thanks

Ji
Review №56

Best service ever. They removed and installed new battery and wipers. A fan of AutoZone in Bountiful.

Br
Review №57

I have shopped at several different AutoZones and this store was different. I live about 110 miles from this store and I stopped at this store to get a transmission filter and they didnt have one. They offered to get one in the next day but told them wouldnt be there. So they looked at the stores and found me one down the street and told me how to get there. I havent had anyone in AutoZone do that for me beforeI would love to go back to this store when Im back in the area

Bi
Review №58

It was open late enough and had the parts I needed

sa
Review №59

O Reillys is better. The guys here arent as helpful and they seemed understaffed. They are also kind of expensive.

Ca
Review №60

Friendly and helpful staff. You dont need to know anything about cars. Theyll help you find what you need.

Aa
Review №61

This location has a very knowledgeable staff. Ive never had a problem with customer service and they always want to help. This Autozone is one of the best in Davis county.

Gi
Review №62

They were helpful and willing to give me advice on what I should do.

Br
Review №63

GET IN THE ZONE! always friendly and helpful. Check the weekly adds for good deals!

Ca
Review №64

Five star service when I had a faulty battery. The staff were friendly, speedy and very helpful. Highly recommend.

H.
Review №65

These guys rock at what they do! Mike, the manager is a freaking rock star at running this place! He takes pride in giving the customer what they actually need vs what they want or what they could sell them! All of his guys follow suit with this business practice! Because of this attitude, this is where I choose to go when my vehicle needs anything!

Br
Review №66

They were great! They got us the exact part we needed, and even helped us get it installed in the parking lot when we were having trouble.

Sa
Review №67

Worst customer service. The guy helping me was rude. I gave him all the info needed to get the part I wanted and he still came up with excuses not to help me. Even called my husband to speak with this employee and he was rude to my husband. Never going back there..Ill stick to salt lake when I need auto parts.

Id
Review №68

The staff is pretty great and are good at feeling out experience levels for recommendations. If they dont have a part in shoppe it can usually be sourced and brought in within 24 hours.

Di
Review №69

The staff is friendly, helpful, and super knowledgeable. This store is pretty good size and usually has everything I need in stock if not then most times they can have it in a few hours or the next morning.

Cy
Review №70

Seriously some of the friendliest employees Ive ever met. Never had a bad experience!

Em
Review №71

The gentleman there have always been attentive and extremely informative.

Ka
Review №72

Customer service was amazing the gentleman had a southern accent and the southern charm.

Ja
Review №73

The worker came out to help me with my two license plate lights. Much appreciated.

Ch
Review №74

Knowledgeable staff and I love that they read check engine codes for free

Ja
Review №75

Big kudos to Dillon for quick help on diagnosing my battery and getting me a new one.

Mi
Review №76

Great customer service. When they didnt have the part I needed, they found it close by and put a hold on it for me.

Ch
Review №77

Mario is awesome and really patient. Gave me (beginning DIY mechanic with tons of questions) lots of great advice, and helped me get started. Thanks Mario!

Ke
Review №78

Had the parts I needed in stock and replaced my battery without a service charge. Fast, friendly, helpful service.

Sc
Review №79

Their computer can answer many questions. Can sometimes explain engine check light.

Ra
Review №80

This is another great location. Staff friendly and helpful!

Ma
Review №81

Good guys here every time i come here which is often always so helpfull dont make you feel like your. A burden like some Technician from Auto parts store

Jo
Review №82

We love the employees here. mike dillon fred alk of them are fantastic and knowledgeable price and quality second to none and they always are able to get our parts fast if they dont already have it. amazing selection amazing store!

Ma
Review №83

Couldnt test my alternator cause a bad battery. Had me replace it myself, but plenty of times they will do it here for you, then didnt test my alternater after. Uh. Ok. Wasnt busy either, but meh. It was an OK experience. Glad I had YouTube to teach me how to do it in 10 min.

Hi
Review №84

Very helpful staff. These guys are dedicated to helping me, even when its not easy.

Fr
Review №85

Staff is very friendly and helpful, they took care of me and my vehicle.

Sh
Review №86

Employee wasnt professional nor very educated.

Ma
Review №87

Very helpful, well priced. Friendly staff.

Ke
Review №88

Great place. The employees are always so willing to help.

No
Review №89

These are the pros who have been trained and cirtified to help you with youre particular situation. They work together as a team if they are not sure they inlist the help of another associate to get your problem behind you. Trust Auto Zone Employees they want your business.

Ja
Review №90

The person that helped me was nice but a little slow was older gentleman was still very nice though

Br
Review №91

I love that these guys will install my (new) wiper blades when purchased. Everyone is so darn friendly.

Ju
Review №92

Good parts selection, not very educated staff

Jo
Review №93

Competent staff and decent inventory. The drawback of the helpful staff is that you often can just run in real quick to buy that one thing you need as the staff is frequently tied up helping customers with in depth issues.

St
Review №94

The staff is aways very helpful, going above and beyond to help each person.

Cr
Review №95

Know what you need good place to get it

Kr
Review №96

Amazing service! Get your check engine light read for free which is amazing.

Ke
Review №97

Always very helpful super nice staff

Br
Review №98

Helpful friendly parts staff. Answered all my questions and didn’t make me feel like I was stupid.

Al
Review №99

Helpfull decent staff. None I delt with have been lazy

C
Review №100

I experienced excellent customer care!

Information
13 Photos
100 Comments
4.3 Rating
  • Address:615 500 W, Bountiful, UT 84010, United States
  • Site:https://autozone.com/locations/ut/bountiful/615-s-500-w.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A852&y_source=1_MjQ3MTIzMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-292-0492
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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