Great service. If you need any help with computer issues these are people to take it too. Very friendly staff, and they dont try to cheat you by upselling you on stuff you dont need.

Went above and beyond expectations. They identified the problems, dealt with the RMA, and fixed the computer up great! I would recommend them to anyone.

Im pretty proficient with computers. Especially hardware. But I am limited to what I can do because I lack specialized tools and software. So, when I cant solve my own problems (and thats happened a couple of times in the past 3 or 4 years) I take my computer to Applied Imaginations. Ive never been disappointed. Ken is thorough and very professional. There are some who think that they should not be charged to diagnose a problem. If you think about it, its the accurate diagnosis which usually costs the most. Parts and the knowledge to use the tools is fairly easy. Its know where to put the screwdriver that sets the pros apart from the amateurs. I would highly recommend them.

I have been to Applied Imagination a few times now, and I cant say Ive ever walked away disappointed. Their quality of service is impressive. Ive never had a major problem with devices that they have built. Theyve twice built a PC for me now, and both times the PC has worked out swimmingly.They do charge a lot though, for their services- they tend to charge me $100 as a base service fee for putting together a desktop. That said, other computer stores seem to cost a lot more in town, so it seems in line with what the market is around here.I heavily recommend them to anyone whos willing to pay a somewhat steep service fee, as theyre well worth it for the reliability.

DO NOT GO HERE! Desktop tower power supply failed. Took it to them to verify the problem and they said it would be a couple days till they could get to it, and if it was the problem (which it was), they quoted an estimate $150-$175. Thats how much the I bought the computer for. Took it to another place and he diagnosed the problem for me in half an hour (I was right, power supply failure) and told me what part to buy online and that I could do it myself. BRAND NEW PART FOR $35! If you want to save your wallet, steer clear from these guys, they know you dont know anything and want to make some money.

Bad communication. Paid 116 bucks for them to tell me my computer was broken and say they would help but didn’t communicate till I called. Ken

Excellent, speedy, and all around wonderful service.

I would give 0 stars, if possible.Applied Imagination, a husband and wife duo, was simply supposed to replace a broken HP charger for me. They charged me $100 after taking it upon themselves to take my laptop apart to inspect it, even though we knew it was a charger issue. Since then my laptop had been giving me major problems, so I had more work done on the same laptop, by PROFESSIONALS, and was informed that this locations amateurs reassembled my laptop completely incorrectly which is why I was experiencing issues. They didnt secure my Wifi card, and the other screws were ALL in the wrong places. I bought this laptop brand new and they essentially ruined it. I dont recommend this establishment to anyone for any reason.

Free advice is the best service

Customer service was excellent, the price I was quoted was exactly what I paid for the repairs and they were done within a week. Overall great experience.

Been dealing with them for years they are my go to place

Just what we needed to save the day!!

Good

Honest business.