Rob at Bangtail is super helpful and knowledgeable. I called to order a bike from them and Rob talked me through the process and helped me make a decision on the right bike and the right size. Great experience and great customer service!

I purchased an e-bike over the phone because I do not live in Bozeman. When I came to pick it up a few days later, the staff was very kind and attentive. They got me checked out on the operation of my bike and made sure I had everything I needed. I found them to be pleasant and helpful.

My wife came in to pay for her bike tune with a credit card. The credit card was not accepted at this store. Instead of looking at our purchase history knowing we are good customers - the owner made her feel like she was trying to take the bike without paying. Last time in this store. Response- Pretty sure it was the owner...

This is a very decent one stop shop for anything bicycle related. Generally you can walk up to the counter and just get helped with whatever you need, sometimes there is heavy foot traffic, but its what comes with the bike store environment. Side note, they sell OneWheel+XRs by Future Motion.The owner owns a couple and is very knowledgeable.

First time MTB rider. They were honest and fair in placing an order to get a very in demand bike. At pickup they set my bike up perfectly all while explaining how to change things myself if needed. They walked me through whatever question I had as a new MTB rider and the manager even delayed his lunch to make sure he could give me his personal accounts with the bike.Extremely kind and courteous from the 5 staff I talked to. I wish I lived closer so I could use them for when my bike inevitably needs maintenance. A+

Joby and team are outstanding! Thank you for getting my bike in and parts ordered and moved up in line to get it done so I can go riding this weekend! Thank You

Friendly highly competent service; expert advice on brands and accessories

The staff took the time to work with me to get the bike that I wanted. They added on the accessories and had everything waiting for me. A pretty easy process. Im very pleased with my new bike.

VERY professional, knowledgeable, helpful, and friendly. Just a smart shop! Do yourself a favor and spend your money with Bangtail, the best choice in Bozeman!

The Bangtail staff is super attentive and helpful! I stopped in for some mtb accessories, was in and out with exactly what I needed in no time. :)

Another great experience at Bangtail Bicycle here in Bozeman. Super friendly and knowledgeable staff plus the shop’s great location make shopping here the easy choice.

My daughter loves her new bike! We had an incredible experience at Bangtail. The customer service was great.

Cant thank these guys enough for the riding recommendations! Bozeman was a highlight of our mtb road trip - thanks to Jake and his colleague (Graham I believe). The area has so much potential, we cant wait to return... Maybe with skis next time! Super friendly staff & great gear selection, this is THE SHOP to visit in town.

Even though skis are in short supply this year, my girlfriend friend and I were able to find new cross country skis that are perfect for us. They also reused my old bindings to keep me skiing while new ones are on order. Great service from a great staff!

Joby was great! He let me and my wife test ride bikes, answered all of our questions, and gave our dog love!

We were ready to buy bike and husband asked to use restroom, they told him he would have to go up the street to coffee shop as theirs were not open to customers. Taking my money elsewhere if that is how they treat paying customers no desire to be there customer.

The folks there are very helpful and lookout for your best interests

The best place to go to for a bike

All the people working at Bangtail Bicycle are friendly and super helpful. Ive been coming here for quite a while now and always leave with quality work done on my bikes, and a smile on my face.

Dang this staff is amazing! They asked all the right questions and, as a new rider who’s been trying to figure out what I like to do and how I like to ride, I wanted to make sure I invested in the right thing. I honestly didn’t even really know what I wanted, but they sent me out the door with the PERFECT bike!!! Perfect for me, perfect for Bozeman - it was such a great experience, I can’t recommend it enough. Also huge shoutout to Amber and Joby!

This is a wonderful place with wonderful people and wonderful service. My bike was completely ruined because I wasn’t as attentive as I should have and it took them a couple of days and an extremely low price to do the magic so I can now bike to school and enjoy this city! Everyone was very helpful and kind, and I’ll definitely go back for my needs. Definitely recommended!

Great service. They helped me accomplish exactly what I needed.

My new go-to shop in Bozeman for everything cycling.

We had a wonderful experience. They spent over an hour with us getting my kids set up with everything they needed. I highly recommend going to Bangtail for all your Winter and Summer needs.

Helpful and friendly staff. They mounted some bindings on skis for my wife and me. They did a great job, had the work done extremely fast, and the pricing was great. Id go back for any xc ski needs without hesitation.

Flat tire needed repair/replacement while traveling through Bosman to the San Juan Islands. Amber and her associate told us to drive our RV rig around to the back of their shop. They changed the tire while the folding bikes were still attached to the bike rack in 5 maybe 8 minutes time. Quick and efficient with the right tools in hand.Upon leaving we asked where we might get water and they brought out a hose.for us.We could not be more pleased with their great attitude and willingness to go the extra mile.

We drove over from Billings and were not disappointed with selection of bikes, friendly staff, willingness to let us ride any bike in there and also brought out their own personal bikes for us to ride to make sure we had all options available! We ended up buying a bike from them and they had it assembled and put together within an hour. Would def Recommend checking them out as they are very knowledgeable, transparent, and friendly. Graham was the young man who helped us and he was so patient with my indecisiveness and let me ride different sizes, suspension types and models as many times as I needed side by side to make my ultimate decision

Very Helpful and efficient (prompt with setting up the bike)

Easily the best bike shop in Bozeman. As soon as I walked in someone helped me find the perfect bike. They didnt assume I knew nothing and asked perfect questions, went away and came back immediately with an awesome ride. Testing it out was a breeze to do and I was hooked. They set me up with tuning and accessories and I was on the road! The bike was one of only a few that actually for my 63 frame. Great job, thanks for the water bottle and shout out to Joby!

Bangtail is great! We recently purchased 4 bikes from them and they were extremely helpful every step of the way! When one of our bikes sold out right as we were ready to buy, they found us a new one and had it shipped here from out of state. They have great customer service. Highly recommend!

Really listened to what I wanted and offered excellent, unbiased advice. They wanted to help ME and not help themselves by selling something the had in stock. Very happy with what I bought and the service.

Back when I was first getting into biking, Id take my ride here for an annual tuneup and the service was always good. I didnt know what to expect, as I was new to the sport and equipment. Now that Ive gained experience I do most of my own maintenance, and what I dont do I typically take into the shops I bought my bikes at. But, I was in a pinch and had to get some immediate work done and all my regular shops were busy. Bangtail was able to get me in with an additional rush fee. Great! They actually ended up removing the fee because they didnt get the work done the day they said, although it was done at least a day before I needed it, so I was a happy man. All the work I needed was complete and professionally done, except for one thing. I was questioning if I needed my breaks bled in the first place and Bangtail confirmed that they did not need it. That honesty saved me a pretty penny. They also pointed out that my seat post was past the maximum height, something I should have caught myself. They were able to sell me a used replacement for cheap. Very honest, and very reliable! I may start coming here regularly again.

Every time I go into Bangtail, be it with a small or large need, the staff are pleasant, helpful, and welcoming. And most importantly, they’re incredibly knowledgeable.

Great shop, great staff.

I had a great experience at Bangtail Bicycle. Great customer service and good selection of biking products at good prices. Treated very well and appreciated the mask requirement and social distancing.

Wonderful staff, great gear, extremely knowledgeable. My roommate and I both got our back country xc skies here for the winter. Couldnt recommend more.

Dropped off a 79’ mongoose that was mine during my race days. Wanted to get it back up and running for my oldest. Joby was just as excited as I was to work on it and get it back in shape. Turned out amazing. Front he first phone call to the pickup. Everything went so smooth. Can’t thank them enough!

Everybody at the bike shop was super friendly and knowledgeable. I truly enjoyed my experience and wish I had more things to fix so they could help me

Masked up and everything. Shopping for a bike for my kid. Wouldn’t even let me in the door to look at the bikes after calling the number on the door. Asked e if I knew exactly what I was looking for. “The ability to shop...”

I went into Bangtail to pick up a bike i had ordered online. Upon arrival they were super friendly and more than willing to go above and beyond to explain my new bike to me and also give me some tips that were extremely helpful. Bike rides like a dream after being assembled by the team at Bangtail. Safe to say my business will stay with these guys throughout my time as a bike user.Thanks guys & girls of Bangtail.

Bowen was very knowledgeable and helpful. He had another bike built so that I could test ride both wheel sizes before making my decision. There was never any pressure to buy. He presented the options and answered all my questions about bikes and accessories. Very happy with the experience and my new bike.

This was my first experience with Bangtail... my bike was in need of a brake bleed and some new rear pads. They got me right in on a Saturday. I could have picked it up a few hours later (if I had been itching to ride), but was busy and was able to pick it up Monday instead. They didnt gouge me on parts or labor even though they could have since Im helpless in the maintenance area. Great/friendly service and a shop full of fun products. This is in the heart of old downtown, so parking is a little difficult on weekends and during high season, but not that much of an issue.

Staff is professional and super friendly and helpful

Very helpful and friendly staff.

Was able to get a great bike for my daughter during quarantine really easily! The staff was hugely helpful! Id called three local shops that day, and not only did Bangtail walk my through the models on the phone, but I was able to buy it over the phone and pick it up curbside.

Ive had nothing but great experiences here. Had a perfectly pleasant experience last summer when my girlfriend bought a mountain bike here. The staff were knowledgeable and friendly. They were patient and even encouraged her to try multiple models and frame sizes rather than rushing her to buy a bike.Just this spring, my touring bike, that I bought in another state, developed a crack in the frame. Because Bangtail is a retailer of the make of bike I have, I brought it in. Although I didnt get the bike at Bangtail, they were still welcoming and helped me file the warranty claim.When the manufacturer received the claim, Rob went above and beyond in ensuring that I would get a new bike from the manufacturer, even though I didnt buy the bike from Bangtail originally and wasnt buying anything from them. Because of the genuinely good service that I received at this shop I wouldnt hesitate to recommend Bangtail to anyone.

I came in looking for an E MTB for my wife. I found the sales staff very knowledgeable and up to date on the latest info for E MTBs. They set up the mountain bike specifically for her, were able to pull past sizing information and stored the bike temporarily so my surprise gift was truly a surprise. Great Job! Surprise successful!

Great customer service and selection was awesome.

Finding good bike mechanics in Montana to work on a Cervelo P3 is not easy, but these guys are the best. They did an amazing job replacing my hydraulic brake system so I could get back out on the roads safe and sound! Highly recommend.

Great local bike/ski shop with friendly, helpful, and informed staff!

Rob helped my daughter and me find the right gifts for extended family by bringing his experience of what kids will like. It was a no-pressure sales relief. He also knowledgeably answered my questions about e-bikes and other upgrades I am considering. I know where I am getting my next bike!

The experienced and knowledgeable staff at Bangtail are the best in town, and I know they wont steer me wrong. Very good service has kept my bike going for many years. I would definitely recommend Bangtail to anyone who asked where to go to buy or service a bike.

The folks at Bangtail have been helpful, informative, service oriented, knowledgeable and speedy at their turnaround times. They have a nice quality selection of products in their store. Most recently they set me up with some great studded tires for my Levo off their shelf in the same day !

Purchased a 16” Trek bike for my granddaughter which had to be special ordered. It was assembled and placed in the front window with a bow and Happy Birthday note. It was a great surprise to her and we all enjoyed the big smile on her face when she saw the bike and realized it was hers. It’s the special touch that makes this an awesome local business and we look forward to doing business again.

Staff was extremely knowledgeable and helpful. And the store has a great selection of bikes and gear. I was able to take a few bikes for test rides which helped me make my purchase decision. My new favorite Bike shop.

The team did a great job getting my bike ready to be shipped to South Africa. From the time I called to make an appointment to the time that I came to pick it up, the staff took on the project with professionalism and warmth. I got lots of great advice and the bike was packaged to perfection. Thanks for taking the stress out of this part of my life!

Knowledgable, friendly staff. Good inventory. Good prices. And excellent at Covid-19 precautions, which shows concern and respect for both customers and employees.

Always great service by friendly knowledgeable people who work at Bangtail.

Love Bangtail. Thanks for the excellent service!

I had a great experience buying my bicycle. The shop was very knowledgeable and let me take the bike out a couple of times. Great to work with. I would highly recommend them.

Friendly knowledgeable staff, long-time local trustworthy business.

Would have been nice to meet the online price for a bike you had in stock, though ordering one in at the online price was helpful. Helpful, courteous, knowledgeable, considerate staff!

After having my bike stolen recently, I decided it was time to really buy new and gave Bangtail a visit. Everyone was super helpful, I got the absolute deal of a lifetime, and they were a huge help with getting the bike fitted. Im stoked on my new ride, and stoked that I got to work with such an awesome crew!

Great customer service, knowledgeable staff - professional and down to earth. A Bozeman Institution!

No matter whos working, the people and service are always great ~ thank you!

This is a fantastic shop. They carry the brands I want and are always super helpful.

Positive prompt quality work on my great bike these folks helped me build through Trek’s Project One program.

Bangtail was very helpful and kind to my son. 10/10

I recently purchased a bike at the shop and have found it to be the perfect one for me. They listened to what I how I would use the bike and recommended a few bikes to consider. After I received my bike, a friend liked it so much, that she also went down and bought the same bike. It has improved my biking experience tremendously. Great shop and staff.

Went here to get some bindings for my new skis. Before the bindings were put on, I asked the staff at BT if the bindings were right for the ski and if the ski was the right size for me. They assured me yes on both accounts. I went back today after a couple of ski trips b/c my skis weren’t moving well on the uphill climbs, even with fish scales, they were slipping. A staff member told me I needed to “eat more bread and drink more beer.” I had to practically beg to get them to remove the wax from the scales on my skis. Not coming back. Ever.

Needed a new tube. Got me just what I needed. Staff is always informative and kind.

Best bike shop in Bozeman! They have been a staple in the community for so long it’s hard not to support! Friendly and knowledgeable.

Always great service with a smile!! ....Even if it’s behind a mask these days! Thanks for keeping Bozeman’s pedals turnin!!

Always great service in a friendly atmosphere by knowledgeable people. Ive been going to Bangtail for several years for both new bikes and service, mountain and triathlon. Thank you for your support!

Excellent, knowledgeable, helpful staff. I was glad to be able to purchase from Bangtail.

Great customer service these are guys are on top of their game. Very knowledgeable and willing to help you. I’ll drive 185 miles for these guys that work on my bike.

Great support getting our bike rack mounted on our car and all the functions figured out! We feel like the team at Bang Tail care if we have gear that meets our needs and works well. Thanks

LOVE these guys (and gals) at Bangtail. Needed a mountain bike for my son: he wanted a full-suspension; my budget could only accommodate a hard-tail. Rob Funderburk pointed us to a Plus-size (3) bike, which was simply not on my radar, and my son has been thrilled thrilled thrilled ever since.And thats whats so great about the shop: Its local, its got a wide selection, and the staff has the experience to know exactly what you need even when you dont.

Best service in town. Knowledgeable, friendly staff, truly interested in making sure you get the best skis/bike for whatever adventures you plan on going. Great selection. Greater folks.

Amber helped me fit a bike I hadnt even bought from her - no charge. That level of commitment and expertise is very rare. I have only met a handful of people that are as qualified as Amber to fit bikes. Very competent and inclusionary group of passionate riders. I go there now for everything from advice to repairs to purchases. It goes without saying that I can get things online for less money, but I am interested in having a relationship with someone that helps me and other riders just get out there and ride.

Great knowledgable staff, took their time to set us up with the best package for our needs. Our time there was well spent and enjoyable !

Great enthusiastic service all around. The staff at Bangtail is patient and enjoyable to work with. They are all very knowledgeable about a variety of riding from road biking, to commuting, to e-bikes to MTB. They are not pushy in their sales approach but offer reasonable suggestions and lots of encouragement.

I was very impressed with the professional environment at Bangtail. No one tried to oversell me, and the staff went out of their way to make sure I had a very positive experience in the outdoors. Amber did a great job equipping my friends and I for a day of skate skiing.

If youre looking for a bike shop with knowledgeable sales staff, a great display of all the extra gear and kit youll need, and the best bike brands available, then this is your place. Ive been a client of Chris since 1993, when I walked in as a total noob, and hes patiently worked me up to the point where I became a cycling coach and mentor myself. I consider this place to be the birthplace of my career as a recreational, competitive, and lifelong cyclist, and Chris, Rob, Stan, Al, and the rest of the crew should be proud of this now-2-decades-and-counting relationship. Thank you, gang, for all youve done, for all you do, and for bringing excellence to work every, single, day. I cannot thank you enough, but I hope that this helps.

Quick service knowledgeable staff clean Store

Great staff and great service! Rented cross country skis late on a Saturday and the Bangtail team set us up and had us out the door in minutes. Nice rental equipment. Much appreciated!

I was looking for a bike for my son and they were one of the only shops in town to email me back. They provided me with the information that I was looking for and when I went in to buy the bike they were super busy but managed to help us in a timely fashion. Rob and the staff were great and I look forward to doing business there again.Keep up the great customer service.

Excellent customer service and lots of shop expertise have won us over, over the last 15 years or so. Rob and Jake are standouts! Bought my first mountain bike with suspension (A Trek Top Fuel) from you guys many years back and 2 other Trek bikes since. Looking at another, as soon as the 2018 WSD Trek Fuel EX 9.8 is released!! :)Well done!

Super friendly great customer service. Parts typically always in stock. Quick turn around even during the busy seasons.

Helpful and knowledgeable ski shop - they have a well curated and reasonably diverse selection and will sell you the right equipment for your needs.

Rob took the mystery out of the E-bike and it was a HUGE hit! Thanks for all your assistance!

Amazing service and very kind and knowledgeable people. Help us out a lot.

I came in for some nordic boots. Chris was so helpful and knowledgable! Thank you for employing quality people that know the products!

Staff was very knowledgeable, friendly, and fun! Highly recommend for all things road and TT bike :)

I dont make much money but I wanted to get a nice road bike. They were able to get the bike inwanted, in my size, fitted to me, and then got a payment plan that works for me. Thanks Bangtail bikes I appreciate your help!!

I special ordered a couple of kids bikes and the email I got with a date was the date bangtail was receiving them whereas I thought it was a date they would be ready by. After talking to bangtail they mentioned its usually at least a few days once they get them but they were kind enough to get them done that day for me since thats what I was hoping for.

Great service and selection!! Elliot was super helpful and paid attention to what we were looking for. Our son is so excited about his new bike.

What can i say...this place is the best! First, I havent ridden a bike in 20 years. I wanted to get into gravel and road riding to help with health issues (being a lardass). I had an idea of what I wanted but needed to ride different bikes to decide. Amber and the folks a Bangtail let me ride several different bikes, one of them Ambers personal bike, to help me decide which way I wanted to go. I then bought a bike. It came fast and was set up for me. I then did a fitting with Amber because I had no idea how a bike should fit. She did a great and very thorough job measuring everything possible to assure the bike fit me as well as it could. I read a review that said this place is too expensive....if you want cheep go to Wal-mart. If you want an extremely high quality product and experience that could last you a lifetime go to Bangtail! I see myself going here for all my bike needs until I can no longer ride.

Friendly and helpful folks! I completed a bike trip in Bozeman, and I brought my bike in to have it disassembled and shipped back home. Amber made it happen within 24 hours, even though they were backed up with work. Ill be sure to ship my bike to Bangtail next year, when I start my next years trip in Bozeman!

Great experience test riding my bike and getting it fit to my needs. I’m so happy with my bike and the personalized service I received at Bangtail!