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Je
Review №1

We had a really positive experience with Pierce. Loren met with us several times to show samples and come take measurements at the house. We must have borrowed over 20 different wood samples (which are large) to try out. The installation by Zane was super smooth and the floor looks great! We will definitely go with Pierce again for the next project.

Pa
Review №2

Working with Susie Cunningham was a real pleasure and the shower turned out to be a beautiful tile choice with her input and ideas. The project was delayed a couple of times due to the demands on the contractors at this time, but we were flexible and not on a certain timeline.

Tr
Review №3

I appreciate the staff at Pierce. We did our kitchen remodel with Cindy Semple. She did a fantastic job getting exactly what I wanted and showed me things I did not know I wanted but now they are my favorite part of my kitchen.Charles Cunningham helped me with the flooring throughout the house. He worked with me to find the perfect flooring that would match every room. He went above and beyond by letting me have samples for weeks to make my decision.Thanks Cindy and Charles. I appreciate all you did for us. I love my home that much more.

Ch
Review №4

I got bids from three different local flooring businesses and decided to go with Pierce. Not just because it was one of the lower prices, but because I heard back from Lynette faster than anyone else and she was always prompt in replying to my phone calls and emails.She also made choosing a carpet very simple, whereas I found it very complicated elsewhere.Installation was also an easy process and Rusty did a fantastic job.

Ma
Review №5

Was very impressed by the communication and service received from Charles Cunningham on a recent carpet purchase. He took the time to select the right product and was able to find a crew to install it more quickly than expected which was a nice surprise.

Jo
Review №6

Roberta is simply THE BEST!Her design and flooring experience helped us to build a great plan and Pierce executed installation superbly. Thank you, Thank you, Roberta.

Je
Review №7

Our sales rep was great. He went above and beyond to ensure customer satisfaction . It was an involved transaction with a number of moving parts. Thank you all!!

Ka
Review №8

Mary Rochin was a pleasure to work with! She was informative, knowledgeable and kind. We were worried, having to order tile, that it would put us behind schedule but the tile came in within a week and a half and she kept us in the know as we went along.Thank you Mary! I would recommend Pierce Flooring and Design.KS

El
Review №9

We worked with Susie and she took a personal interest in our project and making sure we got what we needed.

Ja
Review №10

Susie was amazing! I couldnt believe how quickly she was able to help. I was in a pinch with only a couple days to spare and she showed up the next morning! We went through a bunch of different options and she came up with the best carpet for my situation. The carpet turned out great! She handled everything and was awesome to talk to. Highly recommend her any flooring needs!

Ka
Review №11

Loren was the sales advisor I worked with to get wood flooring throughout my condo. He was helpful and remained available through whole process and, overall, was excellent as were the folks who put floor in. It looks terrific and I would highly recommend him.

Je
Review №12

Roberta and her team has been a great help! We had some issues that came up during the process, that were out of Pierces hands, and she was super helpful in problem solving and figuring out the best way to deal with the issues. I highly recommend Roberta and her team for your flooring needs. We will be back if anything is needed!

Mi
Review №13

Loren was great to work with, helpful and very experienced in flooring. I had no idea that carpet was so complex!

Ky
Review №14

Edit: this situation was handled. All is well.The sub-contractors that this company used did not do a good job. Many seams and the carpet is not pushed under the baseboards in some locations leaving a small gap between the wall and the carpet. Our project manager agreed that the project was not installed well and said that he would call our landlord to resolve the issue but he never did after multiple requests. Not happy with the service or the quality of work we received.

Su
Review №15

Wonderful! Loren was very attentive and helpful and the crew did a fabulous job!

Da
Review №16

Had carpet installed by a different place in the past. This time went with Pierce and got a nice closeout carpet on at a great price. The installation and carpet is night and day better than our last experience.

Ca
Review №17

Easy to work with very professional.

Ka
Review №18

We had a great experience with Mary at Pierce Flooring. She helped us pick the type and color of flooring that would match our existing trim by coming over and personally looking at everything. We are so happy with our carpet and luxury vinyl flooring. I would definitely recommend them to anyone looking for new flooring.

Ki
Review №19

Best flooring in Bozeman! Mary is extraordinary!

An
Review №20

My husband and I are re-doing about 800 sq. ft. of flooring in our home. We had a good idea of what we wanted initially, so I went to Pierce flooring to price shop. My first time there, I interacted with Katie and she was awesome! She showed me the options and explained the product thoroughly.My husband, however, has had a different experience. When he went to pick up the flooring, the man he interacted with was working on a crossword puzzle and didnt want to be inconvenienced. The last time my husband went to Pierce to pick up transition strips for our project, the man he interacted with (a different one from the first time), dismissed him and said they didnt have the product, even though we had called ahead and was told it was in stock. My husband had to push the employee on this before he checked the system and found that it was in stock.Long story short, if we had only interacted with Katie, this would easily be a 5/5.

Be
Review №21

Lynette A. was fantastic to work with.

Kr
Review №22

Great tp work with Loren on floor replacement with Pierce! Timely, friendly and good work!

Gu
Review №23

Loren is a true professional to work with and exceeded our expectations. He had great ideas, his follow-up was spot-on & I would strongly recommend working with him & his first rate team. We are extremely satisfied & Loren made the process seamless!

Er
Review №24

Amy at Pierce Flooring was so great to work with. She was always willing to order another sample or give expert advise on what material to use. The installation went flawlessly and the crew was kind, respectful, and professional. Amy worked with me to get the right flooring for a price I could work with. I would highly recommend!

Ke
Review №25

I have been working with Mary Rochin on our flooring needs for 30 years. She is knowledgeable about the products she sells, professional & goes above & beyond for customer satisfaction! I’ve left town on a couple of installments, given her my keys to our house & business. Always confident the project will be done to our satisfaction. Diane Olson

Ci
Review №26

I want to thank Marc Avalos, Joe, and Ralston for doing an excellent job with installing our floors. Marc and his crew from Pierce flooring were so professional and friendly. Always on time. We love our floors. It’s so comforting to find a company that hires competent employees.

Gr
Review №27

I had a great experience getting my new carpet from Pierce from walking in the store to having it installed. Susie was very knowledgeable and had some great ideas. She made my decision easy. She also took the extra time to give me some advise on other flooring options for my home. Eric did a great job on the install and was friendly, courteous and talented in his craft. I was pleased they were able to schedule when it was convenient for me. Ill be going straight to Pierce for my next flooring project. Thanks!

Ed
Review №28

Helpful staff and a good selection of higher end flooring options. Prices were a bit higher than the range we had in mind for our projects. Good place overall.

Du
Review №29

We were very disappointed to learn our tenant had to assist the one (1) individual carpet layer in moving furniture before and after new carpet was laid, when we paid $200.00 specifically to have furniture moved as needed.No response has been received from Pierce Flooring & Design agent Susie Cunningham to date when copied via e-mail when communicating with our tenant about needing to assist in moving furniture.

Br
Review №30

I do appreciate this company and thanks goes to the sales person that helped me and helped to make suggestions. That was Loren Van Middendorp. The floor I ordered came in ahead of time it came in perfect shape... I had two complete boxes left and they took the return with no problem... They were cordial at the warehouse as well, friendly smiles,made it a very satisfactory experience.I have used them since this comment and they were just as friendly and helpful as they previously were.. They have a great selection of flooring, cabinets and tile to choose from as well...

ke
Review №31

I experienced great customer service with Mary, who was knowledgeable and personable. I have thoroughly researched vinyl plank, so I knew exactly what I wanted in terms of product components, but wasn’t sure if I could actually afford what I was seeking. Mary helped me select the perfect flooring for my space and the product was on sale, so I got what l wanted and at a fantastic price too. My order was shipped to the warehouse within 2 days and pickup was easy. Go ahead and buy at the big box stores, but you won’t get much selection, certainly not the same quality product and the savings is negligible. I am very happy with my purchase at Pierce and my floor looks awesome.

L.
Review №32

I was totally confused, frustrated, misinformed, stressed, dissatisfied, and angry trying to spend my money for cabinetry at your establishment! Not only were there unnecessary delays your sales person tried to intimidate me! Since when is a certified cashiers check, properly endorsed, not considered valid payment? I still dont know if the formica I chose has been ordered and given the way Ive been treated, i.e. ... you can see my desk, Im busy... how would you suggest I proceed Mr. Clark?

k
Review №33

Very helpful- Susie was great to work with!

La
Review №34

Give Marc a call for any of your flooring needs! He is one of the most knowledgeable individuals I have ever met when it comes to what your feet will be walking on. Quality, attention to detail, and unsurpassed value is their specialty at Pierce. Give em a call--they wont disappoint!

Ka
Review №35

I was 100% satisfied with the carpet from Pierce. Lots to choose from, sample home to decide, salesmen drove 90 miles to my house to measure at no additional cost. 3 weeks later it was installed perfectly. This was the second time I bought carpet & had them install it. The first time was 4 years ago and it still looks good.

Al
Review №36

I have done a lot remodels personally and have been in real estate for 10 years! I refer all my clients to Jason! He goes above and beyond while making flooring fun!!! Can’t go wrong here! 🙌🏻🤩🤘🏻

Ji
Review №37

Loren was very patient and helpful and we enjoyed working with him!

Na
Review №38

Quality product and installation. Will definitely use again.

Ge
Review №39

My wife and I are very pleased with our new wood floor. The installers, Zane and Cody were terrific! Fast but meticulous and extremely professional.

Am
Review №40

Colin and the team are always a pleasure to work with. I highly recommend Pierce Flooring & Cabinet Design for any flooring or tile needs!

En
Review №41

Process was easy. They were prompt and did a great job on install. We are loving our new carpet.

De
Review №42

Great service. Excellent price. Thank you.

Ma
Review №43

Mary has been amazing to work with whether it is carpets or tiles. We appreciate all the help you have given us over the years!

Br
Review №44

The carpet is excellent. It was installed a month ago, and the installation was fine. Mary at Pierce was particularly helpful throughout. Having checked thoroughly, this carpet was at the best price I could have gotten anywhere. When the installation crew was short a person come Saturday morning for installation, I called Mary because installation that day was important for me. She found another crew, I believe paying them extra at no charge to me, to get the job done that day. Thank you Mary and Pierce.

Su
Review №45

Susie was great to work with! Flooring looks amazing!

Le
Review №46

Great selection of carpets and excellent work. My new carpeting is beautiful! Dwayne did a superb job with the installation. I would highly recommend Pierce Flooring morning

Ji
Review №47

Lynnette at Pierce Flooring was phenomenal to work with! She listened to what we wanted and encouraged us to explore a number of different options. She went above and beyond to make sure we were getting exactly what we wanted. She was very responsive to questions and messages sent and worked quickly to get us answers. I would absolutely work with Lynnette again and recommend her often to friends and family.

Mi
Review №48

We can very happy with the style and selection of carpets we had to choose from at Pierce. Susie Cunningham was very professional, enthusiastic and knowledgeable in helping direct us to what worked in our budget and timeline. Their installers, Zane and John, came on time for their work and did a terrific job, and were professional and helpful the entire time. We are very impressed with Pierce and their process

Pa
Review №49

Great job... completed on time, excellent quality. Excellent communication.

Ro
Review №50

We have used Pierce Flooring for the last five or six houses that I have remodeled or built. Lorne VonMittendorf has always taken care to see that I received the best possible products and service for each job. If we saw a problem develop, Lorne took care of the problem so that we were happy with the results. On this last job, we replaced the carpets in our new home. Lorne helped us get the best grade of carpet and pad. Since I am an architect and a contractor, he accepted my measurements instead of driving to Ennis. The carpet came in, we removed the old carpet and pad, then cleaned up the floor so that the installer had the best possible environment to work in. Now we have a much better carpet, properly installed, and a bound scrap for under the dining room table.I always trust Lorne to get my flooring jobs done right and for a reasonable cost.

Su
Review №51

Definitely see Lynnette at Pierce Flooring for all of your flooring and design needs. We found that she was enjoyable to work with and was easy to contact. She has great vision and creative ideas, pays attention to detail, and masterfully manages to incorporate it all in an affordable manner, within budget!

Sh
Review №52

We love, love, love working with Mary! She is great at getting us the right product for the job, quotes in a timely manner, and great follow through with pick up or delivery scheduling. She always knows the new products that we might be interested in and gets us the perfect sample for the project.

ma
Review №53

I can’t say enough about the wonderful experience I had recently with Pierce Flooring in Bozeman. After we had a toilet tank overflow causing damage to all of our carpet in the basement including 3 bedrooms Loren was amazing in facilitating our replacement so quickly. Great selection in there and we were able to find a carpet that was in stock and have all the work completed in just a few weeks. Thank you Loren!!

Em
Review №54

Pierce always does a great job. Loren is awesome to work with coordinating and the guys did an amazing job with my rugs. Super happy! Thank you.

Ch
Review №55

Mark sold me just what I needed and the install happened in one day by a great crew. Very happy with the results.

Ma
Review №56

Lynette is a super detail oriented sales person and has a great depth of knowledge about her product. I couldn’t be happier with her service and follow through on the many projects we have worked on togethe. It’s so nice to know I have a valuable resource in the flooring business!

Ta
Review №57

Me and my husband have been looking for new flooring for our home. A sales rep named Lynnette helped us and we couldnt be more pleased with the service and products provided. We will definitely be back.

Jo
Review №58

Pierce really impressed me with their customer service. Soon after it came to our awareness that our order had a hiccup, the store manager and salesman offered far more than the inconvenience called for. They have certainly earned our respect and future business with their outstanding customer service.

Ti
Review №59

Bob and Amy at Pierce flooring were the shining light in our nightmare of building our new home!!! We had many things that did not go as planned. Pierce helped us out so much and the cabinets, countertops and flooring turned out amazing. I would recommend them 100%!!!!!!

Ta
Review №60

Great service. Excellent installation! Carpet looks wonderful and installer was very professional . He worked steadily and took care to not knick the woodwork . He vacuumed after installation and left area very clean.

Su
Review №61

Great service, best price in town, fast delivery!

Lo
Review №62

Worst experience I’ve ever had. I am a local interior designer and have never worked with worst management, service, or installation. My floors look terrible and need to be completely redone.I never got anyone to come back out or follow up on my job. I do not recommend them at all.Go somewhere else!

Ja
Review №63

Loren did a great job on the estimating and sales side, and Wes and Andy were phenomenal installers, even fixed a couple issues we had with other carpet in the house.

Ce
Review №64

Pierce Flooring is amazing. Lynnette really knew the products and was extremely fair on pricing! Definitely going back for more flooring. Thanks Lynnette!

Ch
Review №65

The staff at Pierce flooring are knowledgeable helpful, and courteous. Their products are well priced and high quality. Highly recommend.

Pa
Review №66

Had a small room that we wanted hardwood in to match the rest of the house. Very helpful in selecting a similar wood and special ordering in a sample of a wider board. Highly recommended.

My
Review №67

Mary was very thorough. The installer was also great.

Ja
Review №68

Great customer service and staff knowledge!

Am
Review №69

Pierce Flooring did an AMAZING job! Loren was extremely helpful (and patient!) in helping me pick tile and hw laminate colors. Kevin and his crew were incredibly professional and efficient. They ripped up carpeting and linoleum and tiled a bathroom and entryway and put hw laminate in the living room, dining room, kitchen and bedroom--all in 3 days! And they were incredibly kind to my lab. Cannot recommend Loren and Kevin and Pierce Flooring highly enough!

Er
Review №70

Marc was awesome. Helped me get exactly what I was looking for at an affordable cost.

Ji
Review №71

Great service and very competitive prices

jo
Review №72

Well pleased with sales, products, and installation. On time and fine quality.

El
Review №73

Could not have done it without Susie Cunningham! She was amazing!

sa
Review №74

Kind helpful staff and fair pricing on tile.

jo
Review №75

Good experience

Ro
Review №76

I have always enjoyed working with Loren at Pierce Flooring.He is kind, knowledgeable and very helpful. I will continue to use Pierce Flooring in the future

Da
Review №77

Lynnette is very patient and accommodating! I will refer her to my friends and family.

Bo
Review №78

I have had great response and pricing from Pierce Flooring. They have a great team.

De
Review №79

Sales staff extremely helpful & courteous.

St
Review №80

Great flooring options. Wonderful staff.

Ba
Review №81

Good prices, great customer service

Ge
Review №82

We are delighted with the carpet and Billy who installed the carpet!

Ji
Review №83

Amazing place to shop very helpful

Da
Review №84

Great customer service!

Ka
Review №85

Very happy with service and installation ☺

El
Review №86

Amazing floor plans- beautiful job

Ry
Review №87

Great place to get quality Flooring and service.

Ma
Review №88

Great service from Susie Cunningham!

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