Very nice people above and beyond thank you very much πππ
Very professional and through⦠I had my car checked out for a long distance road trip and they supplied me with a detailed report including photos.
This guy is the best. He fixed up my Miata and did an amazing job. Car runs better and feels better. He straightforward, no bs, and no lies. Thanks for your help, youll be seeing more of my cars and more of my friends and family come to your shop
Great service and experience. Had a time constraint and they finished ahead of schedule. Always a pleasure bringing our cars in.
Great shop! As always service great! Ted and the boys really know what theyre doing I appreciate them going out of their way where others would not! Thanks again fellows!
Thorough, on time, and a fair price. Always call to ask permission to do something not listed in estimate.
This shop is great its our favorite we have used it since we moved to the area 10 years ago never have they missed a deadline and the work is always top quality!! They have worked on multiple cars for us and our kids, and knowing the owner is a believer I know they are honest and stand behind their work, which is important in deciding where to take your car. About 100x better than any dealership or other shop around this area!
I really like monkey Wrenches, they do great work ..Their customer service is great!!They know what their doing down their..Rima is so great !She knows her stuff!!I was very impressed of all she knows !!I will going to monkey Wrenches for all my work that needs to be done on my Camry ;)
Monkey Wrenches is a business I have trusted since moving to Brentwood almost 7 years ago. They have always been up front, giving you all the options, and honest. They fit me in at the last minute for an oil change and are always pleasant. They will try to accommodate date your needs as best they can.
This is a place that I will always take my car. They go into detail about what you need to get fixed and what you can hold off on doing. I have used them for several years now and love their service.
Ive got nothing but RESPECT for Monkey Wrenches, after my 1st visit to this business. I recently purchased a used vehicle, and scheduled an appointment via online. The day before my appointment, I called in, and talked to Rima. She gave me the run down for there night drop off, and said she would be in contact in the morning with an estimate for the oil fluid services, I had requested. Sure enough, I received a call from Rima, going over the details of the 4 services I was requesting. 1st impression - courtesy, professional, & knowledgeable. She gave me an estimate, and I authorized the work to be done. During our conversation, it came up that this was a recently(20 days) used vehicle purchase. She mentioned that shed have the tech do a courtesy inspection, along with the services.Couple hours later, Rima called stating that the tech had found some issues(thats another story), she felt were important enough to call me, and provide me in detail what the tech had found, and in her opinion she felt it best that we hold off for now on the oil services that I had requested to focus on some of these issues that the tech had found. She even sent over the report, along with some included pictures detailing what the tech had found. I found this truly professional, as she could have had the tech continue on with the services I had requested, and just provided the inspection report with the bill at the end of the day. The services requested for now have been put on hold, while I contact the dealer from which I purchased the vehicle from. Wont have a problem bringing the 2 other vehicles I own to Monkey Wrenches for services. Thanks again Monkey Wrenches.
Great costumer service willing to listen and get the job done right I recommend monkey wrenches for all my auto needs
Started having an issue with my car a few weeks ago and made the appointment to come in. Had an estimate the same day it went in, and repairs were complete by the end of the next day. I did not feel like I got overcharged or pushed into unnecessary work/repairs, and everything was lined out and explained so I knew what was happening, what needed to be fixed, and why. Very satisfied with the whole process from beginning to end.
Always a good experience with monkey wrench! I like how they take the time to explain everything very thoroughly. Work is done in a timely manner and I can always tell a difference in driving after I get my car back.
Love doing business with money wrenches. I feel they are honest and very helpful with any concerns I have with my car. Very . Quick and punctual service.
Went in to get a tire alignment, there was some other issues that needed to be addressed before they could do the alignment. Employees explained everything thoroughly
Since 2004, Ted Curran and ALL of his team members at Monkey Wrenchers have been honest, kind, and professional. Our family has brought several vehicles to his establishment and has never let us down.I appreciate their true sense of care and safety for us.Tedβs level of TRUE integrity and quality of service is outstanding versus auto dealerships.Thank you Ted and the rest of your team members for such great quality of service and care.Monkey Wrenchers is truly the BEST mechanics in Brentwood!!
The owner is very personable and knows his trade A+++
Took my 2001 Silverado in for rough idle and engine cutting out. I was told it needed a fuel pump. It was replaced and I was told it was done. Went to pick it up, but same problem. Owner was embarrassed, he personally rechecked the truck and found 5 injectors bad. In the end he replaced all 8 for free. Thats the best customer service Ive ever received!
Good communication and service. Minus one star because I will need to go to the dealer for some work because of special tools. Would have been great to get it all done at Monkey Wrenches.
The service was amazing! Love this place and I will be using them again in the future.
Customer service, professionalism, cleanliness, and Covid-19 precautions were excellent. Highly recommend in this regard. I was in a very tight time crunch and Monkey Wrenches totally delivered on that front too. I was scheduled to trade the vehicle in on another vehicle in two days so they really saved my bacon.What I do not feel great about was the price. $450 to replace a thermostat on a Jeep Wrangler. Iβm not a mechanic and stuff you read on the Internet can be based on fact and fiction, but it seems excessive to me. Perhaps I paid an βexpediteβ premium for the fast turnaround?
The staff was very courteous and professional in setting up the appointment, explaining the work needed and delivering my car back to me on time.
Overall I had a pleasant experience at Monkey Wrenches. They were efficient and trustworthy. I will be returning for future services.
Very nice people from the start my first time Going to monkey wrench was very good will return will tell other people about them
Friendly, professional, attentive to detail!
I used them about 3 years ago and was provided great service. Im glad that level of service has not change even in this era of covid. I will use them again.
Employees were professional & very courteous. Would highly recommend to family & friends. Maria O.
Monkey wrenches always treats me like they care about my vehicle and not their bottom line. They do great work and provide me with complete details. Fair and honest auto repair shops are difficult to find. I found one in Monkey Wrenches and their affordable rates are just a bonus!
Very nice establishment and very thorough with the inspection.Will definitely come back again for other services.Friendly and helpful.
Monkey Wrenches scheduled my appointment quickly, they inspected my vehicle and gave great advice on what to be aware of for my 2005 truck. They have always been honest and upfront on what to expect from an older vehicle and I certainly appreciate their assistance. I will continue to be a customer and look forward to having my vehicle serviced by Monkey Wrenches again!
Iβve brought my Infinit in to Monkey Wrenches a couple of times now. Both times I have been more than satisfied. Their thoroughness and attention to detail is difficult to parallel. Iβve gotten my vehicle back quicker than initially promised. Ted & Rima have treated me with professionalism and have kept me informed of my vehicleβs progress. They have also been willing to work with me on pricing. The only downside to Monkey Wrenches is the hours, 8-430 can sometimes be difficult. I will definitely continue taking my vehicles over to Ted and his crew.
Ive known Ted since the mid 2000s. His character is impeccable. He may not be the cheapest in town but you get what you pay for. His quality is unmatched.
Called and not only did they get me in the same day but waited for me to get there when they could of closed. Best customer service, honest and willing to go over any pricing options I had. I recommend anyone having any car issues or just a tune up preventative work done to go here. Thanks slot To everyone at Monkey Wrenches
Great place I went there and my problem only the dealer could solve but the Lady behind the counter let me know without charging me and wasting my money for a diagnostic exam.
Great communication about what they found wrong with my car. They researched some options on replacing a part we had damaged that saved us a lot of money. Definitely will be back.
While no one enjoys the hassle of getting a car repaired, this is one of the most enjoyable experiences Iβve had doing so. The staff was friendly, knowledgeable, and professional. Brian gave me daily progress reports about my car which put me greatly at ease and my car was fixed much sooner than I initially anticipated. Great service and highly recommend
Best shop in the East Bay. Wouldnβt go anywhere else!
Ted and his staff are great. From the front desk to the technicians, all were very honest polite, knowledgeable and upfront. The communication was great. Never felt like they were trying to sell me something I didnt need. After the repair they explained what they did and the parts and service warranty. They back up there work. These are my guys from here on out. Highly recommended.
Great service, great prices. Have had our cars worked on here for years love this place.
So glad we finally found Monkey Wrenches. They were recommended from someone I work with. So happy with everything, they are the best. Thank you
Always had a good experience at MW.
The service was great!
2nd time using these guys, and Iβm just as happy as the first. Great staff, very thorough, and they stay in communication with you which is important.
I recently went to Monkey Wrenches to get brakes repaired. The quality of the work was great and cost was great!! Iβve been using Monkey Wrenches for 10 years and they are the most honest and dependable mechanics I have ever used!! 5 star work and people!! Highly recommendedFanucchi Family
I took my vehicle for an AC recharge, was quoted a price which at the end was less. They set up an appointment for the near future to make sure the system was working properly. Very helpful and professional and polite.
Friendly and knowledgeable staff. Very thorough technician. Unfortunately, I did not have the repair done because the price to repair was to much for the year and condition of the car. I will consider going back for other automotive needs.
Excellent communication, very friendly and explained and walked me through they entire repair. It was a large multiple day project but they kept me in the loop the entire way.
Excellent service, as always, great price. I know I will have nothing to worry about. Happy to bring my multiple cars here for servicing.
I am very happy I went here, the staff is very professional, friendly, and knowledgable. They get the job done at a good value. I will definitely be coming back for my future car needs!
You guys have got the best customer service that Ive ever seen of any auto mechanic shop.And your not just book smart, youre actually mechanic smart. I would recommend you to anybody who needs auto work.
Monkey Wrenches is always top notch with great customer service, very knowledgeable service writers, and when necessary, providing straightforward advice on necessary repairs versus other repairs that can be done at a later time.
This shop is great.. Brian is so helpful... Highly recommend them..
I always go to Monkey Wrenches because they do good work at a reasonable price. I also appreciate that they are making every effort to provide a safe experience now in the age of Covid
Ted is such a stand up guy. Heβs so polite, courteous, and professional. The ladies up front are awesome, thank you for your help!!
Iβve taken my vehicles here for this last year, and they are reasonable and seem thorough. I like their work
Weβve always had a good experience with the team and Monkey Wrenches. They communicate very well throughout the repair job. Their work has always been top quality at a fair price.
I really like going here for my vehicles. They are very thorough and make sure I understand everything before I leave. I would highly recommend going here.
I went for alignment, they were professional.
Everybody was so helpful and kind, and called me to update on every step. They explained what the issues were and what they had to do to correct it, and the cost of course.They even did a couple of road tests to ensure that nothing else was wrong. They even were able to get everything ready for my smog test so I did not have to drive 300 miles to reset the computer.I was very happy to get my car back in two days oh yeah they let me know that my MDX has a recall on it for the air bags, so now I need to get that done, but I now know anyway. Thanks Monkey wrenchesGil Britto. 5-14-20
Monkey Wrenches is the best! Weve been taking our cars there for years. Theyre honest and always do a great job on our vehicles. This is one of my favorite businesses in Brentwood because of their fantastic customer service.
Took car in for oil change and tire rotation. During this service, motor mount was found to be broken. Had shop repair this as well.
The shop kept me informed and handled my auto repair quickly as promised. They did everything to cope with the covid virus perfectly, I didnt have any doubt that the quality of the work was top notch and priced fairly. I really enjoyed Rema in the office, she is knowledgable and super friendly.
Im a 100% customer for future service. Brian & the staff that I met on Friday were wonderful. From my original phone call to my visit on Friday. Customer Service is all I felt. Serving their customers I believe is #1 to business. As a Christian I truly felt His love in this business. Patience & Compassion!!!!Thank You Brian & the team of Monkey Wrenches & May God Continue Blessing You.JoAnn Thomas
Great place to take you car or truck for great service and experienced techs and front staff. Would recommend to everyone.
Ted is always a great guy and his employees like Michael Carbone is also top notch in customer service! The work performed is professional and extremely efficient.i didnt meet the technician but he had my truck back to me the same day right before new years.wow! I didnt expect to get it back but it sure made a bad day into a happy day!thanks to you all at MONKEY WRENCHES! GREAT JOBπ
Exceptional service. Very polite. Kept me well updated on my vehicles status throughout the day. Highly recommended.
I had an amazing experience doing business with the folks over at Monkey Wrenches. Some unfortunate things happened, and the owner, Ted, went above and beyond to take care of me. They know what theyre doing, they are the most kind people, and I have never met a more honest mechanic, which is all you can ask for. I cant recommend this place enough!
It was 4th of July weekend, I was in town visiting family going home on the 4th, my car broke down Thursday afternoon and Brian was able to get my car in and fixed by Friday (next day)!! Fast, courteous and somewhat reasonable $$ thank you Monkey Wrenches for not letting me miss a beat on a hectic weekend!!
The crew at Monkey Wrenches did a great job getting my car back on the road in a timely manner. Their attention to detail means the repair is done right the first time. A+ reccomend
As always the Monkey Wrench service was stellar. The advisor kept me informed and the service was on point.
All details of my first visit were positive. Everyone was helpful and polite and the work was finished in a timely manner. Iβll certainly be returning!!
Yes and everyone at Monkey Wrenches are very professional, honest, and do quality work. What else can we ask from a mechanic. I always recommend them without hesitation.
I always have a good experience here, but still wondering why my oil change was $175. At first I thought that was for both cars then realized it was for 1. Not coming back for oil changes for sure.
Staff is friendly and helpful. There was a minor issue with the service I had done, returned the next day and they went out of their way to resolve ASAP. Great experience!
Ted and his staff are absolutely amazing! I have been bringing all 5 of my cars to Monkey Wrenches for at least 8 years. Very honest and fair pricing.
These folks are great. Theyve worked hard to provide a complete customer satisfaction. Since Ive brought my car to them, they always made sure I was a happy customer.
Iβve been going here for years and always will too. Best work besides honesty and genuine caring for his customers! I only go to businesses where the owners actually care. Tedβs the Best forget the rest!
This is the place to get your car or truck serviced. Initially I needed a new radiator and master clutch cylinder on an older Toyota PU. Further examination uncovered that the clutch was almost gone. Early diagnosis saved me a repeat trip and lots of wasted time. Their sharp eyes identified a few other things as well that were fixed. Ted was in constant communication and covered all issues plus good advice on pending items for keeping the truck running well.Transport back and forth to BART appreciated and timely. Shop and facilities look great Good pricing for parts and labor. Honest discussion of options on repairs. Just wished I lived closer! Ill be back.
I went to Monkey Wrenches to get a diagnosis on my air conditioner in my Tahoe. They charged me almost $200 dollars for this service. Their conclusion to this diagnosis was a $3600 complete overhaul of the system saying the compressor was locked up. Went to another shop for second opinion and come to find out it would only cost a little over $400 to fix a tensioner on my pully for my air conditioner belt. Saved a lot of money getting that second opinion! Will never go back to this shop again!
Monkey Wrenches always do a great job. We would recommend them to anyone for thier car engine repairs and just regular maintenance.
Excellent and professional service.
After a subpar experience at another place, I tried Monkey Wrench. I found them to be honest and trustworthy. Since I moved to Brentwood in 2003, they have been my go-to experts.
Second time with Monkey Wrenches and had another 100% experience. The estimates were detailed and accurate, and everything that was serviced is now in great working order. Even the shuttle guy is top notch. The only suggestion I have is to work on your online scheduling. Made an appointment online and was told it would be confirmed, but it was not. Blocked off time that ended up being wasted. An old school phone call ended up doing the trick. Thanks Monkey Wrenches
Brian and the guys at Monkey Wrench are very professional, helpful and just nice people. Highly recommend them for all your automotive needs.
As always great service, cost effective and friendly.Once again came through with quick diagnosis and repair.
I took my BMW here after seeing good reviews to have a vacuum hose leak repaired and a possible transmission fluid leak repaired. I had already run a diagnostics test on the car and had a print out of the codes. They refused to accept the diagnostics check and wanted to run their own. The service advisor said they charge $169.99 to just run the diagnostics check. When I told him again that I already had that done and have a print out for him he refused to accept it and stated that they charge $169.99 for it. I told him I would take my car to a mechanic who will accept my diagnostics check and I took it to Bush Motor Works in Pittsburg. Sure enough the owner accepted the diagnostics check and did not charge me to do another one.A diagnostic check takes all of 5 minutes at the most and to charge $169.99 is pretty much a rip off. If a mechanic shop is willing to rip people off to run a five minute check imagine how much more theyβre going to rip you off to do the repairs. I do not recommend this shop.
Ted is a man with integrity. He is honest, fair and very trustworthy.
Always the most professional automotive service on town. Polite, respectful and informative.
Excellent service and knowledge across the board on our Lexus vehicles. Ted and crew go the extra mile to insure were satisfied and happy with the work.
Great place for all your mechanical needs. I have been going here for several years. Ted and everybody take very good care of their customers
The folks at Monkey Wrenches are great! They are super friendly, get the job done and have fair pricing. I will be back!
Great service, good prices, wonderful staff!
Best place to bring your car in for service and repairs. The cost to repair your car is reasonable and they explain what the cars needs in order to get you on the road.
Great Hometown shop. The owner is very helpful.
Always professional, full explanation Of possible problems and what to expect or options To resolve any issues, price is ok, must give a grade A
Being in the automotve business I have high expectations. The whole crew is fantastic!! Excellent work always done on time for the best price.
Monkey Wrench, Brentwood CA.
Very honest, professional and courteous
Ted and the guys are so trustworthy