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Burlington Used Car Superstore
2001 Bouslog Rd, Burlington, WA 98233, United States
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Burlington Used Car Superstore
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Ki
Review №1

Larry and Sandy are absolutely amazing! This is my second time buying from them and I highly recommend them. They work quickly so youre in and out and work hard to get all your requests met. Great deals, hard workers to get what you want and great sense of humor. Thank you

Je
Review №2

Took my son here to buy his first car ever. We worked with Larry, and he was a blessing. My son has good steady income, makes great money but he gets paid from multiple contractors, not just one - and banks were trying to jerk him around and Larry jumped in, put a ton of his own time into dealing with the banks for us and getting my son an even better deal then the original bank wanted to give him. Will def be coming back to the dealership and will definitely recommend Larry and the rest of the crew to anyone looking to purchase a car!

Jo
Review №3

My wife and I have purchased 4 vehicles now from bucs. We always deal with Johnny and have the best experience. Never have any issues and they always do their best to make our dream vehicle become a reality.

Re
Review №4

Larry and team did an amazing job getting me into the exact car I was looking for. If youre looking to buy a car make sure this is your first stop theyll make sure youre taken care

Th
Review №5

DO NOT BUY A VEHICLE FROM THIS PLACE!!! Sold me a broken car, and wont let me return the vehicle. Even though they have had possession of the vehicle the whole time. Dont ever take a loaner car. They will take your 3 day grace period away even though your not driving the car you paid for. Its been a huge problem, and still open case with Ford. Go to Autohaus is Bellingham you will walk away with what you want!!! This place will try and stick you with a broken car! 22k for Ford escape 2016. You have been warned !!!

Ba
Review №6

Larry was a wonderful help with purchasing my new used car ..I have bought 3 cars now from Larry and I look forward to working with Larry on my next truck purchase..Thank you for the good service..

Ta
Review №7

They were so great!! After a long day of looking I found just what I need. Thank you Phil and Larry when you told me not to worry you really meant it.

Je
Review №8

Alyssa has a professionally, outgoing, beautiful heart, very special person,EXTREMELY loyal like family she surprized me how LOVELY SHE IS,she gave me stronger faith, GOD BLESS HER SOUL, maybe I truly met one of Gods Angels! Thank you Jesus Christ AMEN🙏💓

Sh
Review №9

The staff was very helpful and friendly! Alyssa made buying my first car SO easy and less scary! I never felt pressured and it truly felt like they were looking out for whats best for me!

Ka
Review №10

They were so helpful! They went above and beyond to make sure I got exactly what I needed, and I cannot thank them enough!

Ke
Review №11

Ive had the chance to work out a deal with Alyssa she is the best I would recommend her to anyone... I will shop at bucs 100 percent

Li
Review №12

Drove onto the lot thinking I wouldn’t be able to get the vehicle I was dreaming of. Alyssa Stiller jumped on it and worked hard to make it happen for me! So happy with my outcome!

To
Review №13

I made an appointment at 4 to finalize my purchase and drive off in my new car. I waited until after 6pm before I was even seen!! Two hours of sitting and waiting! Every time I asked howuch longer the wait would be, I was told just a couple more minutes- for over 2 hours!!! The service here is terrible and dishonest.

Er
Review №14

While we were there they sold 4 cars. They were extremely busy and we were juggled like the other customers. Then finance came, Sandy went so fast and covered the pages as she went. She told us the lot guarantees purchases for 24,000 miles. My husband and I were impressed with that. Then the first bill came. There was an extra $4,000 on our loan which put our loan to be greater than the cost of the car! Funny thing, Sandy added in $1000 for GAP and $3000 for the amazing warranty. On our lives she NEVER mentioned the cost of either. She clearly has been in this situation before because she immediately accepted fault and sent us paperwork to correct it. Why not just be honest the first time?

br
Review №15

Alyssa, Allan, and Jason and the while crew were absolutely amazing. I liked how Alyssa just jumped in to the from the start like she has known you forever and cracks jokes. After an intense deal I got the car I wanted. A lil over priced but well worth the whole trip. I will for sure be going back there to buy my future cars! Thanks again!

N.
Review №16

Absolutely wonderful people to do business with! My wife LOVES her Dodge Durango! Eric treated us right! Thank you!!!!

am
Review №17

This place was absolutely amazing to us, this was a first time financing a vehicle and they were more then helpful. We were comfortable during our time there and the environment was amazing, I would highly recommend buying from these amazing people.

Ma
Review №18

Thanks Dylan and Larry for the fantastic service and experience. We recommend working with either of these gentlemen on your next vehicle purchase. They made it pretty easy for us 😄🚙👌🏻🎯💥

Tr
Review №19

Read everything if u go here they lie soo much. Larry told me the perma warranty was for any dings or scratches on the car, turns out it only covers damage to the paint from bugs and natural causes. Then they charged me $111.50 for license and title fees and didnt give DMV the 111.50 so I had to pay the whole 311.50 to get my tags, they sent the title to Washington state first it was supposed to go to Oregon. So when they finally sent it to Oregon almost 4 months later it put i had to wait to get my license plates. Been almost a year and I still havent got them.. this place is full of salesman just wanting a sales.. dont trust them read everything..

Jo
Review №20

I had a GREAT experience here with Alyssa! I told her exactly what I wanted and she found it on another lot. She got it to the lot and by the end of the day I had the exact car I wanted. If you are looking for a ride call them and ask for Alyssa.

Il
Review №21

Great place to shop for cars, couldnt be happier with their service and professionalism. Eric, Inocente and the rest of the sqaud here were very helpful.

Ki
Review №22

Purchasing my vehicle was a decent experience but dealing with this place after the fact is a nightmare. The finance department is the biggest joke. I called four times trying to get answers about the gap insurance I purchased and Sandy told me I would have to wait until Bill was in because he was the one that did my paperwork originally. If you are both part of the finance department, then you should both be able to look up some form of records or paper trail showing what has been done with a particular vehicle you sold. To top it off I never received a phone call back from Bill after leaving several messages and sending him an email. Finally they put me on hold when I called and I told them I was not leaving another message and would wait. He answers the phone and tells me he took care of it but I have a customer in front of me right now as a way to get me to stop asking questions. Long story short, if you want a vehicle and to be treated like a customer after the purchase, much less like a decent human being should be treated, then I wouldnt purchase from here.

Er
Review №23

I would recommend everyone to go, I love my car .

Ru
Review №24

Went to bucs after multiple dealerships that just didnt feel right. After meeting the sales person Alyssa I knew I was going to purchase a car from them. The attention to detail and communication was great. Recommend Bucs to everyone looking for a vehicle.

je
Review №25

Great staff! They worked as a team to get me the care that I love! Thanks fellas!

Ke
Review №26

Sandy and Phil are amazing! Thank youuuuu for making magic happen

To
Review №27

Got me an amazing deal on a nice 2017 model car. Very nice and willing to do everything for a better deal for the customer

Ke
Review №28

Terrible service, will say certain numbers and completely change numbers once they put it all on paper. ended up getting robbed of 4,000 due to a warranty that I was told was only 1500, I even tried going back to dealership to see what warranty covered and no one helped me or told me anything about the warranty so I figured it basically didn’t cover anything and left it at that until I realized they charged me 4,000 instead of 1500, not only this but due to bucs not clearifying with me on what the warranty covered I paid out of pocket 2500 dollars for timing belt and a ton of other stuff when warranty could of covered the whole thing and now I’m in a battle back and forth with dealership about trying to get my money back I ain’t gonna see that 4,000 that the dealership robbed me of and I ain’t even gonna come close to that 2500 I paid out of pocket when I could of used warranty the whole time but didn’t think I could cause everyone at bucs told me warranty didn’t cover anything. Highly do not recommend this car dealership unless your trying to get screwed over..

Ni
Review №29

The salesman Eric was a great guy. He was very helpful and honest, however when it came down to management taking care of a problem after I bought a car that was not apparent at the time they threw the book at me and said AS-IS. Being in retail myself I understand the laws of selling a car but as a customer service representative it’s wrong to sell a vehicle with a bad stereo when at the time they said it was working and now it’s not after one day.

Pa
Review №30

Great service friendly sales staff

Br
Review №31

Alyssa at BUCS did a great job finding a new work vehicle for me. Highly recommend.

Ar
Review №32

I had a good experience buying my car there but I’m not happy with management. I bought a car it had a problem one day later and they said they can’t do anything about it. At first I told him about the stereo issue and they said it’s just a knob later on it turn out the stereo turns on and off while driving, I brought it to their attention and they don’t want to replace the stereo when it was a problem to begin with.

Au
Review №33

My wife and I went looking for a truck, and meet Eric a sales representative. Eric was absolutely great to work with, and got us into our dream truck with ease. I never knew buying a vehicle could be so easy. The Finance guy was very nice, and made the buying experience fun.We even brought the kids with us, and we were honestly in out of there really fast. If your going to buy a vehicle you seriously need to talk to Eric! We will definitely come back in the future. Thanks again Eric for everything.

Ke
Review №34

I would love to post a positive review about the staff and 15K diesel truck which I paid cash for...but we are currently working out some details regarding the purchase. The exhaust was deleted and the check engine light was blacked out as I had found out from a reputable independent mechanics/shops. Also, there was a fuel leak and the horn didnt work. None of those facts above were disclosed to me prior to sale or detected by their safety inspection. Pending how this situation gets resolved, I may chose to amend this review. Not a great start to my first business interaction/purchase with BUCS.

Jo
Review №35

Best car buying experience Ive ever had. These are great people to work with. My salesman, Juan Deleon, was absolutely wonderful.Hanging out with these folks is like hanging out with family.I highly recommend this dealership!

Ma
Review №36

Thank you so much LARRY!! You made something impossible happen, super low credit score and barley any money in hand!! I APPRECIATE you so much. Please ignore the other reviews this guy is a miracle worker lol, after being turned down by other dealers this guy made it happen, no bull sales pitch that keep you there for hours. Great job I think you guys need a commercial or something cuz everyone that is having trouble needs to know about you guys!! Thank you again Larry!!

Te
Review №37

Been here twice, and the dealers dont know much about their own cars...how are you expected to make a sale if you cant talk up what youre selling? Second I asked for a specific model that can be gotten way cheaper down south, and Larry didnt even try to talk about price.

Tr
Review №38

These guys are totally awesome. Saw a car I liked on True Car. Drove 2 hours from Port Orchard to check out the car. It was just like what was pictured in the ad. They gave us a great deal on our used car and our trade in. Will definitely be back for future car purchases. The drive was just breathtaking on the way to them! Thank you all so much!

CH
Review №39

Easiest car buying experience ever!!! Sales staff are not pushy or pressing in any way. I simply drove by after being excused from Karmart across the street. The staff here are super friendly and were very invitational on me driving whatever I wanted. I was upfront and open about having a bad hand of cards and without a problem or denying me in anyway, they worked with me. Got me exactly what I wanted, in a very fair manner. 5+ stars!!!

Ro
Review №40

This was a great place to buy. Very helpful. Was very easy. Had a good selection.

Jo
Review №41

I just purchased a 2014 Dodge journey with 20,000 miles! Great price, great vehicle. Larry and eric went above and beyond to get us financed and in the vehicle we were looking for. Props to the entire crew from the finance guys to my man in the rain detailing my new ride! Just a great atmosphere and greater place to buy your next ride. Thanks to everyone involved.

Dy
Review №42

Great business, great salesman. 100% will return and refer

Ka
Review №43

Drove from Tacoma to Burlington by way of Seattle (at one of their corporate sister stores). The service in Seattle was deplorable and almost derailed the whole day.Fortunately, we had maintained contact with BUCS throughout. They were sincere in their approach, and honest with their information. They listened to our needs for a vehicle; and even when he didn’t think he would have the “perfect “ vehicle for us, Allen and Alyssa were confident that we could make something work.By the time we got there, they had found a vehicle that exceeded our expectations AND had secured financing. Three hours later, all of the paperwork was done, and we drove home in our “new to us” truck.Lots of dealerships will tell you that it is “worth the drive” but this is the first time I have experienced it.

Ky
Review №44

These guys take the experience of buying a great new car to a WHOLE NEW LEVEL!!! Must see to appreciate! You guys are seriously the best! Thanks for a great deal and an AWESOME day!

Se
Review №45

This place was amazing. Eric helped me get a new car and I love it. They were efficient in service and had a great deal! I recommend them!

Ke
Review №46

Kept their word....We all know nobody trusts car dealers so I thought of the highest believable comment I could give for all the internet haters our there and it is that they kept their word... They were honest and in this to me have integrity.Beyond that if youre still reading.. Johnny and Larry were professional and personable, the dealership office itself was impeccably clean.I went there to sell my car on an agreed upon price reached over the phone and and there were zero surprises.Looking around, the cars on the lot all looked very nice.I am moving to Texas but if i ever find myself in Burlington looking to buy a car from a dealer these guys will be my very first stop based on my experience today.Kevin Kubalsky

Du
Review №47

Larry and Sandra and crew were easygoing and happy to help find the right car for you

Mo
Review №48

My boyfriend and were in the market to trade his older truck in for a family car and found one on this lot that we loved. Unfortunatley, neither of our credit scores were enough so we all collectively decided to wait until we build ours up some more and come back so we don’t have a sky high interest rate. We never felt any pressure from any of the staff. They had some great cars and our salesman Eric was very knowledgeable in every car we were looking at. We will definitely return when the timing is better for a vehicle :)

Te
Review №49

We purchased the car there today they were fair and willing to work with us

Da
Review №50

Best Car buying experience of my life! Got a fabulous vehicle for a fair price and enjoyed myself while doing it! - Jeff got me set up and even picked me up! These folks will take excellent care of you, see them!

sh
Review №51

Just bought are second vehicle from them. Great bunch of people to work.

Da
Review №52

I bought a car here in the summer of 2017 and I was so very impressed with the entire process #1. the customer service I got from Eric & Larry. #2. the deal the sales manager Alan offered and #3. The help getting and understanding my loan from Sandy (she is so funny!) I love this place so much I applied for a job and am now an employee here at BUCS! And I am not the first customer to come back for a job! Now if that doesnt tell you something about how happy you will be purchasing a car from us then you should come in and see for yourself!!

Mi
Review №53

My wife and I bought a Nissan pathfinder from here! 2016 at that. Outstanding car, and felt absolutely 0 pressure to buy. Our salesman, Eric, was extremely easy to work with! If you need a new car, I highly highly recommend going to see Eric. Best car buying experience Ive ever had!

Ta
Review №54

I love my experience here with you guys Jonny and Eric are great I am a returning customer and helped me get great cars very friendly and they really will help work with you I will recommend them to anyone

Mi
Review №55

OMG! Miracles do happen! Just when I thought I had no chance in Hell to get financed for a new vehicle with 0 down and rebuilding credit with a very very low score and getting treated like I had no chance to get into a NEW/RELIABLE vehicle by other dealerships, I came across the MOST FRIENDLESS CAR DEALERSHIP were I felt I was in the comfort of my own home called BUCSCARS of Burlington Used Car Superstore. The staff there are Super Nice! Greeted me with Open Arms and made me feel So Comfortable and Worked So Well with me in making my car buying experience Breathless With Satisfaction. If u are going to buy a vehicle or are even just thinking of the idea, I STRONGLY RECOMMEND YOU TO GO TO BUCSCARS In burlington and u will be So Glad u did. BEST/FRIENDLIEST Dealership Ever!!!

Mi
Review №56

Still working on this experience, will give a rating when its over.

Ma
Review №57

Everyone was very helpful. Michael helped us out and has great customer service! They answered every question and concerns we had. Very professional. I would recommend them.

Al
Review №58

When i first walked in i had a problem with my other car that i had from a crappy dealership i went to in Everett. They where able to get me a new car quick. Juan one of the dealers was able to make a deal with me and made me feel comfortable being able to talk to him.

Sw
Review №59

When i first walked in i had a problem with my other car that i had from a crappy dealership i went to in Everett. They where able to get me a new car quick. Juan one of the dealers was able to make a deal with me and made me feel comfortable being able to talk to him.

Aj
Review №60

Little pushy but hey they need to make sales friendly staff

Ro
Review №61

Great place to start building a good credit.They work really hard to get you in a car.Matt really nice guy help us out to get a nice vehicle to bring home.After i though i cant get nothing because of my credits but he did he work around my issues and help me to get a car.Thank you fir your hard work.And for Alex to send us here we saw the post on Facebook and we decide to come check it out.

He
Review №62

I am really grateful that I found Larry! He helped me work through quite a few hurdles on my financial track and was so kind. He saved me tons of trouble. They have given meA great opportunity!

Ja
Review №63

Do not buy a car from this place, the salesman are so shady I cant even begin to describe it. I watched them pull a bait and switch on my friend who knows nothing about cars or car buying. While we were at the desk trying to get answers about the car the dealers kept ignoring our questions, tried to get my friends social to run a soft hit on her credit, and kept saying that longer loans would get lower interest and save money because the payments are lower. P.S. car dealers never pull a soft credit report and shady ones try to see how much they can get you approved for so they can tell you that your credit doesnt qualify for a cheaper less reliable car, and then sell you something more expensive than you want. They were trying everything to trick my friend into one of their cars, which were way over priced. I ended up having my friend walk out, which is my only good experience from this place. Also if you look at their reviews almost all of the 5 star reviews come from accounts with only one review, likely fake accounts or employees. A few of them have the same last name, and a few sets of good reviews are duplicates of others if you read them. Even their google reviews are shady, if that isnt a red flag Im not sure what is. Do yourself a favor and avoid this business.

Re
Review №64

Best car buying experience ever! I didnt think it was possible. They said it was. And they made it happen!

Ka
Review №65

I went in looking to sell my car, Ive been taken out of work due to medical issues and multiple surgeries scheduled, I cant keep up with the loan. Miss Kelli helped me out, inspected my car and gave her manager my cars and personal information so they could make me an offer. I sat and chatted with her and was spoken to as if I were a family member, she was very kind and understanding, gave me some great advice, and hoped for the best for me. Unfortunately the offer they made me wouldnt have covered what was owed on the vehicle so I turned them down, but they were not hateful or mean toward me, they recommended places I could take my vehicle, gave me some ideas to help it sell faster and at a higher price and deeply apologized that they werent able to be of much help. I was very happy with the customer service and the way they presented themselves. If Im ever in the market for a newer vehicle and am ready to start payments again, Ill definitely return to them and see what they can do for me!!! Very great people!

Ea
Review №66

Its a great place to buy a used car the sales people and the sales managers are great to work with

Ru
Review №67

Larry and John were good people to work with.

Ja
Review №68

I should have known better than to delete my first review per BUCS request but wanted to give them a chance to make things right. Well in a sense they did fix an issue we had but not before lying to me and my husband. When called on this lie, we were lied to again and they said it was a misunderstanding. We didnt misunderstand anything and know what we were told.I dont appreciate being lied to and definitely makes me not want to ever do business here again and I will never suggest BUCS

Za
Review №69

I called a week prior and told them I wanted a pathfinder or an xterra. Came in a week later and for over two hours they held my keys hostage and hounded me about getting a newer Jeep or a four runner and how I should use their financing even though I told them multiple times I already had financing. Shady people who don’t care or hear what you have to say

Sa
Review №70

Car broke down day after I got it with transmission issues they are putting new one in now and gave me a rental. I cant be too upset.

Am
Review №71

Asked for a certain car, which one of been my second car there but Larry never came through, not sure he even looked, which is fine another lot did. Sent my son to get his first truck there, his experience was fine but he filled out a paper for a referral reward, but here it is 2 months later and nothing. I sent Larry and the salesman a message because I asked a friend and she said she finally got hers but she had to ask for it lol well no reply from either. So just know the referral rewsrds doesnt honestly exists here. Incase anyone has been waiting lol

Co
Review №72

Cant wait to get my car

Ke
Review №73

This place was amazing! First off the sales people were very funny and personable. I could NOT pick out of 2 cars so Mitch let me test drive (use car) for a whole 2 days with no obligation to buy it if I found it wasnt right for me. I feel in love with the car and bought it the next day. About 4 weeks later someone in a crappy car hit my front end and took off. I could not get any info on the person. I contacted the police and even though it was not my fault I would still have to pay the 500 deductible which I couldnt afford at that time . Mitch called me to ask how It was doing I told him about it and he offered to have his men fix it for free. I am so greatful for him and his generosity!

J.
Review №74

The Burlington Used Car Superstore is owned by Harris Ford in Lynnwood. A quick search of the states business license database will show this. I became alerted to this fact when a Carfax showed that the car had been bought by Harris Ford.

An
Review №75

Awesome staff, great prices. Easy to work with financially.

Mi
Review №76

Alyssa Stiller Sales Professional treared us as if were family we really love the car...tell everyone to buy here.

Vo
Review №77

They were really fun people to work with.

Ti
Review №78

Great salesperson got me a car loan with less than perfect credit and absolutely no pressure to buy. Really enjoyed my experience there

Ta
Review №79

Great Customer service. Nice people. Quality used cars

Ro
Review №80

WARNING!!! Dont make the mistake I made by buying a car at this Used car dealership. Ive contacted them about an issue that happened not even 2 weeks after I bought a car from them and its been 5 months now and they still havent gotten back to me. These sales men and used broken car or damaged car dealership are nothing but snakes just trying to make money off people. Believe me and walk away now before you regret doing business with these people, like I do.Oh and if I didnt have to given them a star to post this warning reviewed then I would have given them no star to 1/3 star.

Ri
Review №81

Great people willing to work with anyone an will find you car in your range that fits your needs highly recommend these guys

Jo
Review №82

Michael helped us out great with great customer care and had a great experience i will definitely return for more of my vehicle needs and concerns was a great help

Be
Review №83

Great place to save some hard earned dough. Great place to work.

Ca
Review №84

Wish I could give half a star, We went there to look at a car that was 5000. we just needed a older car that would get my husband to work and back, none of the cars had prices listed on them when we where looking at them we would ask prices and kept getting told he would have to check inside, for the price he didnt know, the only one we knew the price of was the one we seen online for 5 k. and said we would like to try to get that car. they ran my credit putting a hard hit on my credit. I told them we wanted something cheap that ran. being a weekend we had to call back on Monday when we did we where told they denied the car we where looking at cause of miles. when ever we asked any other questions we were told I dont know today we got a statement in the mail from one of the places that said no. and the statement said they tried to run my credit for 14,000.00 almost 3 times the amount we where looking for, I told them one of the reasons I wanted to get a car on credit was we needed to show a second line of credit so we can later get a house loan. I but being disabled I couldnt spend a lot. 5000. was our limit, thanks for not only hurting my credit by running a lot of hits we never would have got approved for and lying to us and wasting our time.

tr
Review №85

First experience here yrs ago wasnt good at all but since the revamp and all the new ppl these dudes seem not out to screw ppl they generally seem to want to help the customers thanks for the help with the new car Michael did a really good job helping me find something that works for me

Jo
Review №86

Thank you so much to Eric and Larry! Such a nice car buying experience! Eric is the best!!!!

Da
Review №87

Michael and Derek were FANTASTIC! My car was starting to have some trouble, and instead of putting more money into it to get it fixed, I wanted to invest in getting myself a newer car that would last me a long time.They helped me find exactly what I was looking for, treated me with respect and kindness, and exceeded my expectations! Not only Derek and Michael were great, but the whole staff was as well! They really take care of their customers there at BUCS and you dont need to prepare yourself for the stereotypical salespeople there. Its really laid back there and they treat you like family. My family and friends will ONLY do business at BUCS!

Ma
Review №88

I couldnt leave a review on my fb so I will here! They were so patient with me and my family and so kind and helpful and got us a great car that fit our budget even with our credit or lack there of! When the time comes we will definitely be returning and are happy to give business to them! All it took was a message to LARRY NUZUM explaining our situation and budget he shared the low down with his colleagues and had us set up with them before we even got there! And we drove home in our new car! I didnt think Id ever do that. Im so so glad we went there and I recommend their business to any and everyone. They WILL find you a nice reliable car with your credit in your budget and the best part is they actually care about YOU and making sure you dont leave empty handed OR in over your head. Customers truly matter to this business and thier salesman not just profit and that is so hard to find. So happy with our new car and all its saftey features so I feel my sweet babies are safe when we are on the road and Im excited to build my credit with it! They helped in ways much more than just selling us a car. ❤

Am
Review №89

Bought my first car here!

Ch
Review №90

Great people. Never felt pressured and they made sure to get me the lowest percentage rate possible.

ty
Review №91

If you go here make sure you have the vehical looked at by another shop before you buy. They sell you some cars that have problems and they say they are good and make them look good but some of the cars just have the codes cleared from them so the engine light will go off. After having the truck for less then 24hrs the engine light came on the truck started shaking bad and i was smelling gas. The sales lady was very disrespectful to my girlfriend. The manager did call me the next day after I got my car back and apologized for the situation and said he is going to have a serious talk with his sales lady. I have lowered their rating now from a 2 star to a 1 because after I got my car back I have been getting alot of calls from scammers. I believe these guys gave my number out because I was not getting these calls till this whole ordeal with these guys. There have not been any other places that i have gave my info to so it has to be these guys that gave it out I am thinking of opening a lawsuit against them. If someone ends of stealing my identity I definitely will because these guys im sure are the ones that gave it out. I am beyond pissed at them now. Im getting 3 to 5 calls a day from scammers

Br
Review №92

Wish I could give zero stars.Found a truck online and made a negotiation pending test drive. I knew what I wanted and what I could pay and they had it.Called Saturday morning and was told by Juan Its in detail right now, come get it whenever you want. So I made the hour drive north. Juan was nice enough to pick me up at Enterprise where I dropped off my rental car.When we got there he immediately wanted to do paperwork. Red flag, I hadnt even driven it yet. After saying I wanted to wait it appears the truck wasnt in detail as I had been promised. In fact they couldnt even find the keys. They were very persistent saying I could drive something else home and they would bring me the truck later. Who buys a used car without driving it?After half an hour of hushed conversations in the sales managers office and scrambling for keys, I decided to leave. Worst car buying experience ever.Do yourself a favor, go across the street and see Mike at I-5 Autos. They are honest and Mike is a great person. They will treat you right.Bottom line: Ive been in sales for 20 years. Honesty is EVERYTHING! Worst part is the manager hid in his office the whole time and didnt even have the decency to come out an apologize.

La
Review №93

Dragged me down there saying we can make a deal for sure and they would not come down 250 dollars thats it. And played the go out the back door for a cig and talk to the boss game for 3 hours wasted my time.

Br
Review №94

Test drove a van. It was supposed to be $23k, then it was $25k, and then after they ran our credit 3 times, it was $30k. Simple bait and switch plan. Wish I would have caught it before they ran my credit 3 times.

Ha
Review №95

Loved my experience here! Kelli was great!

Ke
Review №96

Hopefull ill get mi car there soon

Au
Review №97

Im in the middle of purchasing a vehicle from this dealership and so far have been very disappointed. I called ahead to make an appointment to see a vehicle and when I showed up to my appointment (30 minute drive away) the car was not there. It was in Lynwood and they werent able to get it that day.Additionally, I spoke several times to the salesman over the phone and he promised to call me back within 5-10 minutes at least five times and I never got a call back any of the times. I then put in an application for financing and was told Id receive a response within 5-10 minutes. Once again I never received a call. Several hours I called and they said they would get to it tomorrow...Their car prices that Ive seen seem good, staff are friendly however very unprofessional.

ma
Review №98

Horrible they sell cars just patched up enough to make it home me and a friend of mine both got cars here and I have put over 2000$ in repairs and still isnt running his broke down 2 days later STEER CLEAR OF THIS PLACE

Ma
Review №99

Wounderful service!

Su
Review №100

Best place to buy a vehicle ever!

Information
59 Photos
100 Comments
3.9 Rating
  • Address:2001 Bouslog Rd, Burlington, WA 98233, United States
  • Site:http://burlingtonusedcarsuperstore.com/
  • Phone:+1 360-757-0111
Categories
  • Used car dealer
  • Car dealer
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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