I just purchased my first hybrid vehicle - a 2022 Honda Insight at Flow Honda of Burlington. My salesperson was Dan Clapper. Dan was absolutely wonderful! He was professional, helpful and friendly. He answered all of my questions and spent time showing me all of the cars features. Kurt in finance did a great job explaining the financing process and all of my warranty options. I got an amazing deal on my trade and the price for my new vehicle was fair. I highly recommend doing business here! ❤

We had an amazing experience at Flow Honda working with Josh! He has the most patience of any salesman I’ve ever worked with. He knew his knowledge and answered every question we had! I highly recommend! Ask for Josh!

Highly recommend purchasing your Honda from here. Our sales rep, Josh B., was absolutely incredible. Answered all of our questions, gave us a very thorough presentation of the vehicle we were looking at purchasing and did everything to help us out. Even when interacting with managers Ethan and Tyler, they were very kind, courteous and professional. Our vehicle had a future delivery date and Josh kept us up to date on ETA and made sure everything was taken care of for when we came in to purchase the vehicle. Overall, we had a very positive experience and never felt pressured. Thank you Josh and the rest of the Flow Honda Burlington team!

We had a great experience at Flow Honda Burlington. They told/showed us they did $2k worth of work on the 2010 Pilot we were considering before before putting it up for sale. This was verified by our own mechanic when we got it checked out before buying. Our mechanic, who our family trusts greatly after using them for 30 years, said the car was in great shape and we should move forward. They have told us otherwise before! FHB is the real deal!

In what is probably the worst time to buy a car in recent memory, we had a very positive experience with this dealership. Gary Moon, the salesman we worked with, was kind, courteous, and honest. He never tried to pressure us or use aggressive and over-the-top sales tactics, and he made every effort to help us understand all the bells and whistles newer vehicles come with. Dalton, the sales manager, was also very straightforward with us and pleasant to work with. We left believing we paid a fair price and are happy with our new vehicle. I would definitely recommend Flow Honda to anyone in the market for a new or used vehicle.

I have been a customer of this Honda dealerships Service Department for 8 years now.I paid the extra that dealer service costs knowing it was quality and backed by Honda.When this location was purchased by the Flow group the service has steadily declined and predatory repair sales have become the norm.No matter what you take your car in for they will reccomend other repairs in the hundreds of dollars . They will charge you outrageously for what you do need.They are completely understaffed with service reps. The last 2 times I have gone there have only been one or two while the service manager sits in the office. It used to be a bustling fully staffed service department. No more.I will never use them again and I will not buy a car from this location because of the service departmentTake your Honda to Richard Bailey. He will fix it at a great price and prompt service.

We traded in my older CR-V and upgraded to a 2021 SE Pilot... our first new car purchase ever! Everyone was such a pleasure to work with and took extra care to ensure that the whole process felt easy and efficient. Lisa is such a gem – thoughtful, thorough, and delightful! We drove from Durham specifically for the car we wanted at Flow Burlington and it was worth it. Thank you to the entire team there!

My wife and I recently purchased a new car from Flow Honda of Burlington, we both agree it was the most pleasant car buying experience of our lives. Lisa greeted us when we came in and walked with us through the entire process. She was extremely helpful, answered all our questions and put us in the car we wanted. Everyone we encountered during our time at the dealership was friendly and helpful. We never felt any pressure to purchase things we didnt want or need nor were there any unnecessary delays. We highly recommend the efficient and professional team at Flow Honda.

I recently moved to North Carolina from New Mexico, and I contacted Flow Honda to purchase a car. Before I move out of New Mexico, I started talking with Dalton who helped me a lot by providing me all the information and papers that I need to purchase a car in North Carolina. When I arrived in North Carolina, I went to the dealership to sign the financial documents and pick up my car. As soon I arrived at the dealership, Jesse was waiting for me at the door, so we can complete the process and show me my car. Jesse showed every detail of my new car. He explained every setting of the car, from setting the radio to all the Honda Sensing technology. Also, before I went to sign the documents Jesse asked me how I want the settings for my car. I have never experienced this before at another car dealership. I am happy that my purchase process was smooth because it helped me felt more confident in starting this new adventure in North Carolina. I will be back!

We enjoyed working with Lisa and had a seamless and enjoyable buying experience at Flow Honda of Burlington. It took under an hour to complete everything, thanks to Lisa for being on top of things before we arrived.

I have bought many cars in my life but I can say this was the best experience EVER! I Spoke to Dalton first and worked with Lisa at the dealership. These guys should do training on car buying. It was easy, no pressure and I walked out of there with exactly what I wanted. I would gladly give them more stars if I could. Thank you for restoring my faith in car buying.

We worked with Lisa Yodich, who was awesome! We were able to do everything on line and by email as we live in the mountains, a two hour & forty-five minute drive to Burlington. We were promptly met by Lisa the day we picked up the car. The finance person was ready with all of the paper work. Then, Lisa helped take stickers off of our old car and move them to the new one and showed us the car’s most important features. In less than an hour we were out the door and on the way home. Best car buying experience ever.

With the tradein market and used car values going crazy right now, I was so worried I wouldnt be able to trade in and get the car I wanted. I just was just at the point of giving up, because AutoPark Honda of Cary, NC was a huge disappointment and Honda Cars of Rock Hill of Rock Hill, SC were slack, unprofessional, and had terrible customer service; I was literally about to give up looking for a car and trading in, until I realized I was going to be in Burlington for the weekend.I went to their website and they had just got two Honda CRV EX Sonic Gray Pearls in and I submitted an inquiry, in less than 10 minutes Jess Boyer their Customer Advocate/Internet Sales Agent had sent me a schedule appointment with address, date, time, and the sales agent who was gonna help me.I called back Friday, because I wanted to do a price hold. The sales agent I end up getting was the one who would help me Saturday, his name is Ethan Blohm and he was absolutely amazing and attentive to my needs. He helped me get qualified for a 2.9% with Honda and was able to keep my payments under $400. That Saturday I came to pick it up the sales agent that broke down the paperwork, logistics of my car, and what I could expect was Jesse Fath. He was so patient with my 1000 questions and was even kind enough to have Honda put on my custom plate for my car.If you are in the market not only for a vehicle, but a healthy and happy experience, go see Ethan and Jesse at Flow Honda of Burlington.

I had the most wonderful experience, purchasing a beautiful bright red Honda CRV! My salesman, Quentin Campbell, was charming, helpful, and knowledgeable. The best car buying experience ever!

I originally went to the dealership to look at a 2021 Honda Passport; however, I wasnt totally sure that was the vehicle I wanted so I explored all SUV options with his assistance. He was very detailed, courtesy, knowledgeable about the features on the Honda SUVs, really patient and overall just a very laid back car salesman that is not pushy at all. A definitely plus in my book. He asked the right questions to see what was important for me and my family, asked additional questions and informed me on which SUV has what so that I could chose, no pressure, just good old fashion courteous salesman. Go see Quentin Campbell you will not regret it.

Brought my car(Honda) here twice because my car would not start. Each time they said they fixed it and it was not fixed. I described what was happening with the car and they tried to say i needed some part called vs04 which they had to special order. I asked how much would this part cost, the technician said $1400. I took my car somewhere else and found out exactly what is was, the starter. The dealership had no idea what was wrong with my car. But they wanted to charge me an arm and a leg. I will not take my car here ever again.

I recently purchased a car from here and couldn’t have had a better experience! The salesman, Jesse and Chris helped me so much getting everything squared away and getting me on the road again! I will recommend them to everyone i know that’s in the market for a vehicle. They are super nice and knowledgeable, answered all my questions and more! Keep up the good work guys!

One of the best car buying experiences I have ever had. Professional -friendly- competitive pricing. They have it all. Loved my salesman Jesse. Went all out to make sure I was happy. ALL THUMBS UP FOR FLOW HONDA

I recently purchased a new Odyssey from Flow! The sales service, provided by Lisa, was impeccable! She went above and beyond to answer my questions and to make sure I was comfortable with my options! She took the time to really get to know me and show me every detail of the vehicles I was choosing from. I highly recommend Lisa and the Flow team to anyone looking for a new vehicle!

Terrible service today. I waited 3 hours for an oil change. Only to find out my car had been ready f and nobody said a word. And Tim didnt really care. Looking for another dealership with better serviceNichole Harris2010 Honda Crosstour

I had such a great experience at this Honda location, very professional staff and such a quick process! I absolutely LOVE my car! Lisa was very helpful throughout my entire process!

Sai & Kent were great. A huge help & I would highly recommend working with the both of them! Before putting a deposit on the car, I asked if it came with weather tech mats. I was working with the sales manager at the time & I was told it did not but he would give me his 50% off discount. To no surprise, after the purchase of the vehicle the manager did not hold up his end of the deal on this. Huge disappointment. Especially from someone who is supposed to be a leading example for his salesman.

I recently purchased a 2021 Honda Passport from Flow Honda in Burlington NC. I had a great experience. Jesse Fath was the salesperson and he did a extremely good job of explaining the vehicle. Jesse made the process comfortable and very efficient. Really enjoyed the purchase process. Highly recommend Flow Honda in Burlington NC and would ask for Jesse Fath for sales. He is awesome.

Had an amazing experience with lisa and dalton. They were communicative, gave us a great deal and were available throughout the process. They made everything easy and enjoyable. Loved it. This is my second purchase with flow and my next deal will be with them as well.

It has been several weeks since purchasing my 2017 Toyota RAV4 and I am so thankful that I chose Flow Honda of Burlington. The kind gentleman, Quentin was not pushy, asked all the right questions and did not mind taking all the time needed for me to look at several options. I even left to return the next day to test drive several. It truly was a pleasure getting to know him which made my choice so much easier. At my age, Ive purchased many a car and have never before has such a pleasant experience.

I have never had a better experience! It is such a relief to have been so relaxed and actually enjoy the car buying experience! For you women out there, this is the place to go. My salesperson was Lisa! Theres no intimidation or talking down to you. She was attentive and understanding. I wish I could of given 15 stars!

This was a great experience. I was dreading getting a new vehicle due to past experiences. But this time it was amazing. I was greeted as soon as I walked in by Quinten. He did a great job listening to what I was looking for and finding me a vehicle that was a perfect fit. I was impressed with Quintens ability at explaining all the pricing in detail up front, there were no surprises when it came to signing paperwork. I will be back for any car need in the future.

Service department is terrible, was constantly being charged after i was told my car was fixed the first time. 2nd time bringing my car back with the same issue that they had told me they had fixed the first time and still was charged 1k after paying 1.5k the first time.would recommend ppl to seek services else where if you want your car fixed the first time without paying outrageous prices

I was traveling home and had been driving 10 hours when I got a flat tire in Burlington. I went to Honda in Burlington to get a new tire (as i still had 2 hours left to drive) and they didn’t have the tire on my car at the store, so they gave me a new/used tire. I was told repeatedly that the tire was good and would last longer than the other 3 tires on my car. I traveled to my destination and didn’t even make it there before my tire pressure light came back on again. I took my car to discount tire when I arrived and they told me that there was a small hole in the side wall of the tire and needed to be replaced. Once I learned this information, I contacted Honda and asked for a refund for the tire I paid. They have refused to give me a refund and stated they “were just trying to get me out of there and back on the road.” I believe they knowingly gave me a tire that was not in good condition and took advantage of me- traveling alone and still not at my destination. It’s disappointing that I paid for a tire and labor at Honda and then ended up having to pay for another tire at a different place. When I called to discuss this, my concerns were dismissed. Attached is the photo of the tire at Discount Tire where I had it replaced. I will no longer use Honda as a service and will stick with Discount Tire as they were professional, kind and willing to help me while I was in a predicament.

Lisa was wonderful! She was kind, quick and willing to go the extra mile to answer any questions I had. It was a whirlwind decision I made to trade in our vehicle. She was prompt in getting me an estimate and started working on finding the availability on a vehicle I was interested. She was encouraging, honest and made my time feel valuable. This is our third purchase through the Flow and we will be doing business with them again in the distant future.

I purchased a used car from this dealership. Quentin was a great person to work with. He was polite and willing to help me within my time frame. He is a man of his word. I would recommend anyone buying a car to go see Quentin. The guy in the finance department was very knowledgeable about helping me get the most from the different warranties. I appreciate that. I had a slight problem with my key and the service department was quick and willing to help. I recommend this dealership because I got professional help with a smile from all departments.

Recently purchased a vehicle from Flow Honda in Burlington. I had the pleasure of working with Lisa Yodice. She was amazing! Lisa knows her Honda’s and not only did she help me pick out the cutest vehicle on the lot, she really made it an enjoyable experience. If you’re in the market for a vehicle, please go see Lisa!! I promise you won’t be disappointed. She will do all she can to make something happen for you!!

Josh sold me a new Accord (my first new vehicle ever) and was very knowledgeable and kind. I had a great experience overall. Amazing staff.

Not what you think of when you think car salespeople. Everyone here was very friendly and helpful. They didnt push anything on you. Easy to talk to and very receptive to customers needs. I will definitely shop here again for another vehicle. Highly recommend them!!!

Mr Q. Campbell is an awesome salesman. He went above and beyond to make sure my satisfaction was 1st. He took a hands-on approach with my mother and that made my sales experience the best Ive had in a very long time.

Just purchased a CR-V from Flow Honda of Burlington. Sai Vang was the sales representative that made the process seamless! Highly recommend Flow Honda and ask for Sai Vang specifically.

Lisa was awesome. She even helped me with insurance. I had the Best experience.

I do not like going to car dealerships. My past experiences with Sales people ruined it for me a long time ago.I have never in my life been so impressed by a sales person as I was when I purchased my CRV. Lisa was one of the most patient people I have come across in a long time. She made me feel as if I were a friend, not just a sale. She explained to me the features with care and ease. She did not rush me into making a choice, or pressure me into buying. Flow has themselves a GEM. You do not meet people like her anymore let alone as a sales person. Do yourself a favor ask for the girl with the New York accent!

Just purchased a used car from Flow. Lisa was welcoming, knowledgeable, friendly and helpful. She made the process quick and painless. Definitely a pleasant change from the typical sales experience,

The best Customer Service Ever. They were super friendly from the start. My Salesman Quentin was very nice and knowledgeable about the vehicles, which made it that much easier to make my decision . Awesome establishment!!!!!

I took my vehicle in to be serviced. Great customer service from beginning to end. Ill be taking my vehicle there for future service/repairs.

All the people we dealt with were great and very professional. I would definitely go there again. Willing to go above and beyond for their customers. And this was not just a sell for them at all.

My husband and I recently purchased at used 2019 CRV EX L. We were greeted by Lisa Yodice. We are so glad we chose Flow Honda of Burlington.Lisa was very patient and kind. She is and outstanding person. I will recommend her to everyone I come in contact with. Everyone their was very helpful. Thanks again Lisa Yodice and Flow Honda of Burlington. You Rock!!

Jesse and Ethan we amazing and such a pleasure to work with. Brian from finance works so hard at making everything so easy! I have bought 3 vehicles from them and would not go anywhere else!

Flow Honda of Burlington, NC set the bar across the board for a wonderful customer experience regarding the purchase of our 2021 Honda CR-V Hybrid. That being said, this is nearly 100% due to the Sales Specialist my wife and I worked with, Mr. Josh Bellamy! Josh answered all our questions whether we contacted him via phone, email or in person. He was responsive, extremely knowledgeable, and went out of his way to exceed our expectations with this purchase. Josh didn’t even bat an eye when we changed our minds at the last minute and decided to go with a 2021 CR-V Hybrid instead of the 2020 Certified CR-V that we had test driven the previous day. His attention to detail and our satisfaction was above and beyond in every aspect! I certainly hope he’s still with Flow Honda when my wife and I make our next car buying decision.Sincerely,Rick Taylor

Jesse was so helpful to us and we highly recommend he and the Flow Honda team in Burlington!

I took my Honda Element in for servicing at the Honda service center in Burlington and I cant rave enough about this place. Everyone was amazing and provided excellent customer service! I truly felt like I was in a mom and pop store, where everyone was looking out for my best interest. Thats a good feeling and very rare to find at a car dealership. Thank you for all your hardwork and effort!

Horrible experience…felt completely insulted with the trade in value of 300$ for my mini van that only has 120,000 miles on it! Will never return or recommend to anyone!

I came in to find out about a 2022 Honda Civic so I could trade in my current car. There was no one to great me at the reception desk. The workers were hesitant to come up to me. Once someone came to “help” me they seemed uninterested and were really no help. Might as well have just looked at the car online. If you are a POC might as well not even go here since they clearly don’t treat everyone with the same respect. I say this since all the other white customers were being helped and being shown cars and keys.

The Conclusion:* We got an excellent price combined with an exceptional car buying experience at Flow Honda of Burlington.* Burlington is an easy drive from Raleigh/Durham/Chapel Hill.* Dalton Hogue, Jassie Fath and Kiara Johnson are superb professionals.The Story:Summer of 2021 is a tough time to buy a car. We first went with Costco car buying program. Costco connected us with a local dealer. It was ok. Somewhat terse, but not rude. I called them. They complied with their Costco terms and gave me a clear price that was lower than MSRP. I was happy that my car shopping was done. However The surprise came when they calculated the OTD (out of the door) price. It was higher than MSRP+taxes/govt fees+ document fee that all dealers charge in NC (typically $600-$700)The reason for this was the Dealer installed packages. They said EVERY car they sell has this $1500 package that adds window tint, Nitrogen etc. The real value of this package in my opinion is less than $500, even if I presumably wanted it!Disappointed, I browsed the websites of a few area dealers and found the model I wanted listed on Flow Honda-Burlingtons website. I filled out the web form and received a call from Kiara in under an hour.Kiara was very helpful. I told her that the car they had listed does not have the color I want, she worked very hard to find one that was en route to their sister lot. She handed me to Dalton, the manager who was to get it.On his day off, he made it a point of texting me. Provided me a quote lower than the out of the door with Nitrogen package quote. He asked me if he should reserve the car. I told him to work with me on price a little bit but go ahead and reserve it. I asked if he wanted a deposit, but he said not to worry. He provided me with a window of 5 days when the car was expected.Luckily, the car arrived on the very first day of the stated window. Dalton called me as soon as the car was unloaded and sent Jesse to fetch it for me. He discounted the price further by a small but not insignificant amount. For the high demand car I was buying, his price was very very fair.The experience got even better from that point on. Jesse, a young man with a disarming smile and friendly demeanor took charge of our buying experience.He showed us the car quickly and asked us to work with Brian on the paperwork while he filled the car up.Brian, the finance manager was efficient and pleasant. An affable southern gentleman with folksy demeanor, he had all our paperwork ready. He explained every piece of paper we were signing and took our check. They accepted a straight up personal check. That saved me a trip to the bank for a cashiers check! He explained some extended warranty stuff as he is required to, but he was not pushy at all on any of it.After the signatures, we were back in Jesse s care and this was the pinnacle of the shopping experience. Jesse spent over an hour with us going over every feature and setting of the car. He was very knowledgeable and very committed. His level of commitment rivaled the kind that you find among teachers and librarians! He got every setting on the car personalized to our choice. He explained every button, every menu, made recommendations on settings when asked, answered every question, paired every phone we had with the infotainment system and the smile never left his face while he was doing all that.Folks, I have purchased new Mercedes and Acura before at much higher costs than this car. Those experiences were fine, but not one delivery was done with such care as this one! Jesse, you are the man!Kiara was in touch via text and ensured that the car buying went well.Another side observation; this dealership is very neat and clean, but it is not flashy. That means their expenses are lower, that probably means they can give you a break in price.If it was not for the short supply, I would not have looked at Burlington to buy a car, but I am glad I did. I hope you all give them a try too.

I was really pleased with my experience of purchasing my Honda . Quinton was really helpful and patient, he did not rush me and answered all my questions. Highly recommend this dealership in Burlington.

I recently bought a Pilot from Flow Honda of Burlington and had such a great experience! Jesse made the process simple and painless! Normally buying a car can be a big headache, but Jesse went above and beyond to help in any way he could! I would definitely recommend buying your next Honda from Flow Honda of Burlington.

Im a service writer. So when I say excellent customer service, I mean it.

Had a great experience over the weekend at Flow Honda of Burlington. I had very little time but knew what I wanted and we were completely done from start to finish in about 1 hour. Josh was my salesperson and he was very helpful and thorough. Highly recommend him and this dealership.

After someone hitting me on my 2021 Toyota Camry and total loading my carI went to Flow Honda and Quentin Campbelland I told him my situation and what I need and what I could afford. Quentin was so patient with my decision making on my 2021 Honda Accord Sport and helped me beyond his ability. He is the best salesman hands downThank you Quentin Campbell

Quentin was very professional from the very start of the transaction. He is very knowledgeable and took great care to discuss the numerous features of the car. I really appreciate his level of service as it made the care buying experience enjoyable. Thanks..

Searching for a new (or new to us) car was a scary experience to get started in. Typically, no one wants to deal with a car dealership and sales people because the prices are high and the sales person can be pushy. I was so happy to find that was NOT the case at all at Flow Honda of Burlington. Our sales person, Alex Shepherd, was amazing to work with and very knowledgeable and most importantly, friendly and understanding. My husband and I took our VERY active toddler with us and the entire staff was understanding of that and what it entails. We love our 2016 Honda Odyssey and it is exactly what our little family needed and wanted. I cant say enough good things about Alex, Flow Honda, and our experience there. We will be back!

Lisa was Awesome! She took care of everything for me while I had to work and made the process simple and painless! Would highly recommend.

We had a wonderful experience at Flow Honda of Burlington! A big thanks to Josh and the rest of the team for making our car buying process so easy. Everyone was so helpful and knowledgeable. Loving our Honda Pilot already!

If you want a great experience, go to Flow Honda of Burlington. My wife and I were looking for a Honda and happened to be in the Burlington area. (we live in Raleigh). Stopped by there and asked for an older salesman, one who is not out of college. After our experience I can say that everyone we spoke to were friendly, relaxed and confident. That stems from awesome management.We got KURT ZIMMERMAN as our salesman and I recommend that you ask for him by name when you go. From the start he listened to what we needed, spent time looking at inventory and gave us several options. Never pushy, just interested in helping us. We ended up getting a 2020 car and we got an AMAZING deal.By far the best experience Ive ever had buying a car.Whether you live in Burlington, Winston Salem, Raleigh, High Point, Durham, etc. Its worth the drive to Flow Burlington Honda.

Flow Honda, Burlington NC is an outstanding dealership. The best place to buy a car all around. And of course, Honda quality is second to none. Our sales person, Danny, offered the best customer service and the best deal on our new 2020 Pilot. Their entire team is very knowledgeable and extremely helpful when it comes to purchasing the best car that fits your needs. Give Flow Honda a look if you are in the market for a new or used car. They are simple the best

My husband and I just purchased a new CRV at Flow Honda of Burlington. We have purchased many vehicles in the past, but this was by far the the best experience we have had in a new vehicle purchase. Josh Bellamy was our salesman. He was just wonderful. No pressure at all and he was so patient and thorough in explaining the new features to us.All the staff at Flow was very diligent in ppe due to this covid-19. We felt completely safe.If anyone is in the market for a new (or used) vehicle, I highly recommend Flow Honda in Burlington and be sure to ask for Josh!!!

I Was introduced and referred to this wonderful car lot through my younger sissy,who recently purchased a new vehicle. I must say I was nervous, but I will say now that I’m satisfied and happy!!! Ethan, my sales representative made the process easy I felt at ease with the communication, his prompt response and efforts in making sure I was went home in the car I chose. Ethan along with Rebecca and Brian(financing) made it comfortable and exciting from the time I came in for a test drive, to the process of signing until I left the lot in my Pre-owned Honda!!!! The service they provided was genuine, courteous and assuring. Thank you to the staff of Honda Flow in Burlington. I will definitely encourage any one to purchase your next vehicle from the best car lot I’ve experienced.

I had the absolute pleasure of working with Lisa Yodice for my first ever car buying experience. Lisa went above and beyond to make sure I got the car I needed at a price I was comfortable with. She and the manager, Scott, did everything they could to make the car buying experience enjoyable. I am over the moon happy with my new car and would recommend buying from Flow Honda to anyone, especially working with the lovely Lisa! I will definitely be back when it comes time to buy another car. Thank you so much!!

This is my second time leasing a Honda from Flow Honda of Burlington. I cannot say enough about the professionalism and exemplary customer service from everyone at the receptionist desk all the way to the back office and GM. I have honestly never had a better experience and better deals. They are worth the hour-long drive for me to do business with them. Furthermore, as a healthcare worker I was very grateful and impressed by the great lengths that Ryan and his team have gone to ensure that everything is clean, sanitized, and safe during this pandemic. I really cant say enough about this place and would highly recommend them to anyone thinking about buying or leasing a Honda. I will certainly be back for my third car from them in a couple of years!

As usual, Robert took care of my Honda CRV. I came in for an oil change and tire rotation. The process was didn’t take long and all was well with my vehicle. Bravo, Flow Honda Of Burlington!

Took my car in for a recall. I explained to them the situation with the car and the history as far as I know. They kept my car for over a month to deny me for the recall repair. I purchased parts from them whenever I need special Honda parts and they always have it. Their parts department is awesome, service not so good!

Flow Honda of Burlington Service & Parts department are VERY unprofessional and were EXTREMELY unhelpful. Requesting information on Anti_theft codes for Radio after replacing a radio in a vehicle that had broken display. Wouldnt recommend anything to anyone.

Good folks. Bought a 2019 Passport here. Rebecca in Sales was helpful and cool, and Randy in Finance was low-pressure, no-nonsense, and got me squared away with little fuss.

Quinten Campbell was an amazing salesman and got me into my Honda pilot. I am very picky and with everything going on with my other car I did not come off as a very nice customer in the beginning and he still kept it professional and still went above and beyond to find what was right for me and what fit my specific situation. He was completely honest and never once pushed me to go with something I didnt want. Sure he asked me if there were any other interests but never tried to push for something else when we didnt find what I wanted the first time. He continued to search and he answered any questions I had. I highly recommend Quinten, there arent many good salesman left (in my personal experience) but he is by far the best salesman I have ever worked with!

The service and care that I received from Dan and Daniel was absolutely AMAZING!!! They were so helpful and kind and they worked really hard to get me the car that I really wanted. I lOVE MY HONDA CIVIC!! Thanks so much!!

Lisa Yodice was terrific to work with! We appreciate her kindness and how she gave us the information that we needed to make our purchase.

They service all of my vehicles. Quick, fast, and friendly. Tell Robert the service center i sent you.

I just purchased a new Honda Pilot at Flow Honda of Burlington. Josh Bellamy made my experience so easy from start to finish, I told him which Honda Pilot I wanted, one was due to arrive any day and as soon as it was taken off the truck he called me to come in and drive it. He didnt pressure me at all, he come in on his day off to close the deal and stayed late to go over every detail on my SUV before I left and then told me to contact him if i have any questions or need anything at anytime. Randy was also great and broke down pricing for everything didnt try to hide cost and worked with me to get me to the best price. Highly recommend Flow Honda and be sure to ask for Josh Bellamy.

Great customer service! Very hands on. They will definitely work with you no matter your situation. They will definitely push their financing options if you are having trouble receiving outside financing.Lisa is the best!!!!

Mike in the service dept and his crew did a great job repairing our Honda Odyssey quickly and efficiently when we broke down on our way to GA. Highly recommend!

I purchased Honda vehicles from this dealer for 18 years. I have always been well taken care of by the sales, service and finance departments. In my most recent purchase Ethan Blohm, the Customer Retention Manager assisted and guided me through the purchase of the vehicle I have always wanted. Ethan made sure that I received all applicable discounts and an excellent loan rate from American Honda Finance. The finance representative was efficient and thoughtful in his explanations of the many documents necessary to complete the transaction. Thank you to the entire Flow Honda Burlington team.

Everyone there was pleasant and helpful. A couple employees walked by and spoke and asked about my day. This is now my new Honda service provider. Im an AA woman and felt no type of discrimination.

Great buying experience! No complaints at all from us on any areas of our purchase. They did exactly what they said and no added fees. Will be doing business again in the future. Thanks for the great deal we got. Happy wife, happy life!

Where to begin?!? When I inquired on the Flow Price the wait time was minimal. Shannon followed up and was amazing and made me excited about coming to a car dealership after having a less then desirable experience with 2 others, and that was just for online pricing.When we arrived Saturday the service department was friendly and courteous even before getting my name. Ethan was quick to greet us, asked a few questions and I was able to “kick the tires” of the car I was looking for in no time. Lisa did an amazing job as our sales woman! It was such a great experience having her take the time to show us the features of our new CRV. Having driven an HRV for a year and teaching myself how everything worked, because other dealerships can’t be bothered, it was so nice to be comfortable from the start.Brian in finance wrapped up our day and I can say that every aspect was pleasant, professional, and safe. Can’t recommend Flow enough.

Purchased a SUV from Lisa Yodice, this was a great difference from what I am familiar with from the car sales world, she was very knowledgeable of the SUV I was looking for as well as the competition product I was comparing. There was not a lot of haggling to reach a price I would agree to pay for the SUV. Will definitely return to Flow Honda for my future car purchases. Shout out to all the excellent customer service I received as well taking the time to show me how to use all the technology built into the SUV!Tim ThompsonAssociated Microscope

Jesse was very patient and thorough. He stuck with us all day as we tried to make up our minds. We love our new car. Thanks Jesse!

Lisa was extremely patient and helpful even during a rain storm when we picked up our new car. She went through all the bells and whistles and communicated very well via email, text and phone. Thank you very much for the wonderful experience. Also reached out to her the following day and realized there was a missing trim piece on the rear bumper area that was difficult to notice and she promptly ordered the replacement part and mailed it to my home. Flow Honda is worth going to and experiencing the wonderful customer service and outstanding vehicles. Thanks again! Jeff & Michelle

I purchased a 2021 Ridgeline RTL-E from Flow Honda on Wednesday April 28th. I had a very pleasant experience and would definitely recommend this dealership if you are looking for a Honda vehicle. My salesperson, Sai Vang, was very helpful and knowledgeable about the Ridgeline I purchased. He was be of the main reasons I purchased from Flow Honda. He was engaging and really made the experience a pleasant one. The discount Flow Honda had on the Ridgeline was nice as well for a hard to find vehicle. If/when I need another Honda vehicle, I will come back to Flow Honda.

I had a wonderful experience buying a new 2020 CR-V at Flow Honda. The salesman, Tyler, was super helpful, friendly and respectful. He helped me get a great price on my new vehicle and a fair price for my trade-in, especially considering it is in need of a serious repair. Im very happy with my experience and purchase with this dealership.

We purchased a Honda Accord 2.0 Sport in October 2019 which my wife loves and our salesman was Josh Bellamy. We had such a great experience that we went to see him again since I was looking for a truck. We told he what we needed it for and what we were looking at (Ridgeline) and one came in on a trade the day before. We went to see Josh again 2 days later, took the Ridgeline for a drive and bought it. He is a great salesman because he listens to your needs and is a pleasure to talk to as well.

Tyler Morgan is an excellent sales & leasing consultant. He remained outgoing, friendly, and professional throughout my car buying experience. Great job!

Josh Bellamy was amazing! Told him I was just out looking for a car, he never pushed me/I never felt pressure to buy a car. He was very upfront and honest about everything. Test drove a car with the same engine that I was looking for, then he told me to hold tight for one moment and he then brought out a car that I new right away was for me and I could not resist. Thank you Josh and Flow Honda of Burlington for making my first car buying experience one to remember!

This car dealership really has it figured out . You have to ask for Rebecca, she’s absolutely amazing . Not only did she take her time making sure we got into the right car, she stayed late to make sure we knew exactly how to operate all of the amazing features our brand new car has. Highly recommended, and I will definitely be going back for my next major purchase!

My husband and I purchased a used car from Flow Honda of Burlington this week and Josh Bellamy was our sales representative. He was knowledgeable and personable and made our experience so smooth and easy that we would highly recommend him to anyone looking to buy a car. He also has a good sense of humor so there was never a dull moment.

I had been putting off trading my car in because I absolutely hate going to dealerships! It’s hard to find a salesman that isn’t arrogant or pushy. After getting a call from Tami at Flow Honda in Burlington I decided to go see what Flow had to offer. I was completely blown away by the friendliness of the staff at Flow. I was greeted in the lot by RJ. I told him I had an appointment with the finance manager but he was already helping another customer so RJ helped me through my purchase. I have never met a salesman that didn’t make me feel pressured and actually took the time to interact with me on a personal level. Daniel helped me through the loan approval process and he is great as well. I thoroughly enjoy RJ and Daniels laid back but serious approach to helping me getting a car. They are super friendly and super helpful and definitely went above and beyond during my time at the dealership! Ask for RJ the next time you’re at Flow looking for a new car-you won’t be disappointed!

Dalton, Rebecca, and Daniel were wonderful to work with. They made buying a new car a very enjoyable experience. They are valuable employees. Im extremely happy with my new 2020 HR-V EX-L. Thank you all.

Had a lot of complicated issues with the aftermarket warranty denying coverage for repairs that should have been covered, which resulted in my car being at this dealership longer than it should have been. The service team at Flow were persistent in their communication with this warranty company that seemed to be playing dumb when it came to covering repairs they were contracted to be responsible for. Apparently, this is par for the course with aftermarket warranties so buyer beware. Alex was the young service representative that helped me through this madness, providing me with reliable courtesy cars and keeping me updated until the other parties involved got their act together, even amidst this Covid 19 pandemic which claimed the jobs of many of his service techs, resulting in a much larger caseload of repairs per staff he had available. We all need a good reliable vehicle to live and I think this company actually cares about providing that to their customers, even if providing that comes with complications out of their control.

Sales staff was very professional and made sure we got to check out every car we wanted. After we decided on the vehicle, we received a fair price and the met our requirements! They did things that we normally don’t get at other dealers. We recommend you check with Lisa Yodice as sales agent!

Another great review for Lisa (as you’re seeing in many other reviews. We were buying a family vehicle and she was the only salesperson to truly appreciate that. She was very responsive and honest. I wish there were more ways to recognize her!

Exceptional customer service-----Weve now gotten 2 vehicles here, and couldnt be happier with the experience. If you are tired of the typical auto dealer experiences, give them a try. We live in Greensboro, but travel to Burlington to this dealership just for the nature of the experience.

Outstanding products service. The service staff are very helpful and courteous.

Josh Bellamy is the man to see at Flow Honda of Burlington. We bought our son his 1st car from Josh and he made the experience as enjoyable as possible with great service and a friendly attitude! He did everything in his power to get us the best deal we could get. We will be going back again soon to buy my wife a new car and we look forward to dealing with Josh again! I couldn’t do this review and not mention the great job Sales Manager Chris Jones did as well!

Very friendly staff. No pressure buying. My experience was wonderful.

I was in the market for a new CRV and had visited another Honda dealership earlier in the week. Having had an unsatisfactory experience with the first dealership, I called Flow Honda and spoke to the sales manager about a CRV. He was very helpful, and flexible in setting up a time and date for a test drive. I arrived at the dealership and worked with Lisa Yodice. She was amazing! She provided a thorough review of the CRV EXL, expressing great knowledge of the car and a friendly, warm approach. She was respectful of my time, and reviewed my trade-in, while I was on my test drive.When we spoke about price, Lisa and the sales manager were very open about the discount available, and negotiated fairly. I was very impressed and satisfied with my purchase and the process! Thanks, Lisa!