Delicious and soft! You can taste how fresh it is. Best to eat soon after buying to have the best experience. I recommend getting a sampling to get a taste for their different flavors and then come back for your favorites!
The associate informed me about the rewards program and gave me an opportunity to leave a gratuity for her. I wasnt given those options during my previous visits. The associate also asked whether I was purchasing a gift, or a treat for myself. She hit all the marks of great service and salesmanship.
Never had Macarons before until I decided to get a treat for myself. Olivia was the employee on duty. Asked Olivia for flavor recommendations for first-time purchasers. Olivia replied, Definitely try out Cookies n Creme, Lemon Tart and Pina Colada. Never mind ice-cream, I want to come back for Macarons!
The macarons are wonderful, my favorite is pistachio, and so is their employee Olivia. I have visited on a few occasions and she was always there with a smile and suggestions on what else I might try. Soon you soon!
Very spectacular service, incredibly sweet the lady that took my order. However I found the macarons to be well, average they didn’t have that outer layer crunch and the fluffy inside that shatters when you bite it’s just soft, the filling is thick and distracts from the macaron shells imo. if you’ve never had one and this is your only chance you should try it. They’re not very good they’re not real traditional macarons not to mention they don’t have many traditional French flavors. They were very cheap for what they are so I didn’t feel like I wasted my money. I also think if you speak French, ordering in French adds to the experience as someone who speaks French. When you see a shop dedicated to something like a French pâtisserie you expect French being spoken. Disappointed to say that wasn’t the case but the English conversing and talking was just as lovely. If you’re French or just love French culture and cuisine you won’t be impressed overall, but if you’re not fussy I’d give it a try.
Amazing service, Serena was particularly helpful! I really enjoyed the honey lavender variety in particular. Would return.
I love their macrons and they always have the sweetest people working! Love the energy
These macarons are to die for!!!! my personal fav is their mint chocolate... its any mint lovers dream mixed with the perfect amount of chocolate in the middle!! customer service is always the best!!!!!! love love love
These delicious treats seem a little pricey, but the quality and taste are well worth it. The rose and lemon tart flavors are my favorite so far!
A little pricey, but they were a decent size for macarons, and my kids liked them.
Great macaroons 10/10 would recommend. If you haven’t tried them then you’re missing out
The macaroons taste amazing! The customer service was great and I will definitely come back for more!
I may be biased, but I have worked here for a month and a half after being a macaroon lover my entire life and these are THE BEST macaroons I’ve ever had. They are fresh and soft, and everyone that works here is so kind and helpful. If you ever get a chance, definitely visit!! I’ve learned to absolutely love it and I know others will too!!!!!!!
I Love these Macaroons...perfectly balanced little treats...and the customer service is great as well...always helpful and pleasant!!!
Absolutely loved the macaroons here! The workers are so sweet just like the treats!
Service was phenomenal. Very nice young lady. Very helpful picking out different flavors. Would recommend 10/10.
Fantastic service this Thursday afternoon! Cant belive the professionalism from a Macaroon cart employee!
Olivia was awesome. Super professional and caring. She was enthusiastic about helping find the right cookies. They cookies were amazing but the customer service was better!
This place is the best! I have yet to find a flavor I don’t love!!
Blonde hair lady that works at this location does not stay until 7pm even though they said it closes at 7pm. Came here 3 times at 6:10 pm and there is no one here. The lady that works at this location vanishes before closing time
Wonderful service! Many great options and they look beautiful!
The woops stand in Burlington mall is pretty with a display of macaroons towers in different flavors.
We tried about 9 of the flavors and each one was amazing! Plus the worker was very nice, patient, and helpful while we tried to make up our minds. Highly recommend!
The cookies are delicious and the service is even better! The salesgirl was knowledgeable and extremely helpful. She went out of her way to ensure our satisfaction.
I love this place!!!!! The macarons are bussin and the service is great!
Great experience every time I go, my mother loves the macarons there and I try to get her a different one all the time and the girl Alanna there is always so helpful and tells me all about the selections woops has 10/10 service and 10/10 food.
My fave spot for macarons! Would highly recommend to anyone in Massachusetts
Such great service, wide variety of flavors and excellent customer service 😁
Best macarons around! My favorite and I look forward to them every time we head to the mall 💕 I’ve ordered from fancy macaron places and these are absolutely better! Delicate and tender and always delicious!
This location is very cute. The girl helping was so friendly and very informative.
Love this shop! They make the best macaroons ever!
What an amazing patisserie. I got several flavors and none disappoint. The macron size was a little bigger and had amazing flavor. Worth the price. Definitely recommend if you enjoy macrons.
Awesome experience! The girl was very sweet and helpful, think her name was Alanna.
Tried the blueberry macaron and bought a box of 12 various flavours. I even stuck around for some great conversation! Overall an amazing experience and this place will be a regular for me over the next month as the holidays pick up ❤️
These are great! Traditional and unique flavors - something for everyone. They don’t skimp on the filling, I was full after two! The honey/lavender one 👌
These macarons are gonna blow you out of the water they are amazing .so good !
Best macaroons ever, its the right amount of crunch and creamyness. Dark chocolate is the best!
I bought 12 macarons today (friday) and i had an amazing experience. The young man working there was very friendly and helped me pick out the flavors, and explained what the other products were. The best part was that he was smiling the entire which totally made my day. I will make sure to get some more macarons the next time I come to the mall.
There was this super cute girl working at this macron store and she was a pleasure to do business with. She claims her name is “Alanna” and I may just come back to this sad mall just to visit her!!
Amazing macarons and Olivia is an absolute delight
Love the macarons! We keep coming back! The flavors are versatile and taste so good!
Alanna was very nice to me and she made sure to thank me.
Such a fabulous amazing Macaron ! The girl who works on the weekends is such a help ! She is helpful and knows the flavor so well !!! Her recommendations were fabulous!! !
THESE ARE AWESOME DOWN TO EVER FLAVOR !! so worth itttt
The workers are always so nice and the macaroons are literally immaculate
We are from NYC and particular about Macarons. Woops! was great! We especially love the rose and lemon tart.
I love these cookies they are so good 🤪
These French macarons are absolutely amazing and they have so many different flavor. I loved the dark chocolate and birthday cake. I strongly recommend Woops Burlington if you’re looking for a great treat or for unique gifts.
Everything is phenomenal! The girl working, Olivia, was great
Friendly staff and great service
So happy there are a few Woops locations in MA now. I used to drive to Brooklyn NY just to get some of their amazing macarons.
I had ordered some cookies Monday and they were outstanding! Along with the great cookies, staff was also very friendly.
Amazing macaroons! Dark chocolate and rose ones are a must try!
My favorite macarons in Burlington!
These maroons are amazing
Pretty girl gave cookies
These macarons were delicious! The person who served me, by the name of what I got was Peter, was such a nice young man. He was so nice and as soon as I came up did a wonderful job telling me about the flavors and the prices and treated me like a regular human being not just some customer, I bought a box of 12 and the nutella and lemon ones were soooo good! Thank you Peter for being so nice! I will definetly come back for macarons and good service!
Wow! that girl so helpful! and helpful!
Awesome service, delicious Macarons!
Alanna is awesome and super knowledgeable
Very good cookie
Lemon tart is my favorite!
This place has awesome macaroons!!
100/10 delicious
Yummylicious:)
Delicious
Lovely worker
So good! recommend
Best nutella macaroons I have ever had
Very friendly staff and very nice macarons. Better than ones I bought in Paris, you can tell how carefully theyre made
My wife and daughter stopped by this location on Saturday June 30th at around 7:30. They ordered some macaroons and the girl at the counter put them in a box and then tried to fit them in a sleeve. My wife explained to her they were just going to walk and eat them so it wasn’t necessary. My daughter then kindly enough said “thanks though” and that is when the girl told them both that that was rude and my daughter shouldn’t say it. My wife was taken back by the comment and said my daughter was merely being polite. They thought that was the end of it and while my wife swiped her card to pay the girl ignored my wife and said directly to my daughter you should never say that. It is unbelievable that my they would be addressed in such a way for showing good manners, and after leaving a complaint with mall customer service we will take our business elsewhere.
Wow!!!! so lovely great work and service!!
Something needs to be fixed on production - macarons are looking sloppy and don’t taste as good as they once did
Delicious!
Testy but little expensive