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Hy-Vee
3140 E Agency St, Burlington, IA 52601, United States
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Hy-Vee
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Review №1

I love the Hy Vee on Agency in Burlington Iowa. They have the most choices of the best brands in town. The quality and variety of their produce and meat is excellent. The wine and spirit department has the biggest selection around and if they dont have what you are looking for they can order it for you. There really is a helpful smile in every aisle!

Lu
Review №2

The store is nice. The restaurant side, not so much. Coffee cups and silverware are still dirty. Food stuck on the utensils. I could wipe the grime off the coffee cup. Waitress was extremely slow for the amount of customers seated.

br
Review №3

Good food and there was a helpful smile in every isle. 😁 Hy Vee is the place to go. Brent Nelson

Ca
Review №4

Great selection of groceries and other items, albeit a bit pricey.

Je
Review №5

Good food in the deli. Three Chinese food was really good.

Ch
Review №6

When I arrived at Hyvee, there was a young lady in front of me and I had to wait for a few minutes to get to the register. The whole store was very busy as it was payday and the start of the weekend. When the cashier was done with the young lady, she humbly apologized and was very polite to make sure that I wasnt upset for having to wait. Overall, had a great experience.

Je
Review №7

Not theyre fault I am sure its the pandemic. But Sunday afternoon the shelves were do bare and out of the same stuff. Only like two cashiers and the store was busy. Its hard to get help these days. But our clerk was very friendly

St
Review №8

Store was clean and bright, just like usual. The one employee I saw, the cashier, was friendly, as expected. Im sure I didnt see other employees because it was late.

Mi
Review №9

Picked up some food from the deli section. After trying to choose items that didnt include ranch dressing as the prize ingredient, we walked away with about 5 containers. This was a Sunday morning and I guess maybe the food had been sitting for several days because 2 of the items were rancid. We also picked up a bag of sourdough bread from the bakery. It was stale. Im used to shopping at Whole Foods and Trader Joes in Chicago, so my expectations werent that high, but spoiled food? Really?

Ch
Review №10

Always helpful and usually have what Im looking for at reasonable prices

Wa
Review №11

GOOD VALUE IF U SHOP COUPONS, AN USULLY HAVE EHAT U NEEF .

ad
Review №12

Management here is pathetic... they need to clean house. Turning into Walmart with the lack of lanes opened. Also management doesn’t care about your concerns. Fairway is the better option. I’ll pay the extra cash for better management and customer service. Aka Jordan

St
Review №13

Only 3 registers open and 5 to 6 people in each line. Cashier was friendly and helpful. Hyvee has changed from long standing, full time employees to part time inexperienced staff and it shows. Much slower, less knowledge.

Br
Review №14

Great grocery store, I can find everything that I need there.

Jo
Review №15

PSA!!!Hyvee double charged my card, and put my account in the negative emptied my bank account And then would refuse to to charge back my card made but made me dispute dispute it with with my bank. Hyvee stole my my money and and refused to to return it. Please do not purchase gasoline or any any products with their customer service is non existent I wish told to have a nice day.

Lo
Review №16

Flu and Covid shots, 1 hr.including Covld 15 minute wait.

Hi
Review №17

They got good service is just there check cashing prices are outrageous

Da
Review №18

The cashier didnt give me the correct change back! A person pays enough for groceries anyway these days I mean what am I supposed to do?

Mi
Review №19

Great food, produce and almost everything you need...great service and friendly, helpful staff...even more so on a holiday....the bakery rocks...Thank you...

ki
Review №20

Expired items arent being removed from the shelf. Look carefully. Otherwise, its clean, neat, has wide aisles and convenient parking.

M.
Review №21

Clean & easy to find products.Aisles kept cleared to get threw.employees very Helpful.

Da
Review №22

Great variety of food items as well as the pharmacy for all my prescriptions and variety of vitamins too along with reasonable prices!!!

Sc
Review №23

Shopping at5 pm.lines were fast,meat department helpful

Ry
Review №24

This Hyvee location catered our wedding in town and it was amazing! Prices were fantastic and the food was super tasty. Everyone at our wedding was raving about the food. Dont count Hyvee out when looking for affordable wedding catering!

Na
Review №25

Awesome 👌 great service and lots of options 😀

St
Review №26

Were theres a helpful smile in every EV charging aisle :)

Ke
Review №27

Hy-vee Mt. Pleasant has a larger and better selection of many things, but especially the health market! If youre looking for organic or allergy friendly health market items and you cant find them at this Hy-vee, head to Mt. Pleasant! Way more brands and options.

Je
Review №28

Ok prices on the high side but good meats

Do
Review №29

Several good prices on items we needed.

Na
Review №30

Reasonable price n easy to access.

Br
Review №31

Better food then Walmart

Ju
Review №32

Awesome service very clean store

Ro
Review №33

Always way to crowded, not enough cashiers. The baggers need retraining and customer service isnt the greatest.Other than that, food is still there. Still bare shelves.

Sc
Review №34

Highest quality products at competitive prices. Hy-Vee is a great place to shop. They have a wide assortment of various items. Also, their employees are always friendly period some of the most courteous and friendliest employees of any business Ive ever encountered.

La
Review №35

Easy to find items. Nice employees. John helped alot.

Pa
Review №36

Some times things are all messed up...Yet they are always glad to fix itThis is just islands.. online whichwas a long time ago when I started shopping there. I have no way to get my groceries home..If I spent $100.00 delivery was free..The store has changed so much since then.. not in a good way..Your lucky to get most of what youve ordered..or its not rotten..I ordered 2 of those large containerd of small sweet tomatoes..one was opened the other one was not.. between the 2 containers I didnt have a whole container..there is more..the girl said shed add them to this order. Nothing she told me happened..Since I have to check my receipt with ever thing you get.. you still have to pay the $9.95 delivery free.. Im looking for another grocery store that delivery..Target does I believe .. now Im not sure..it cost $99.95 a quarter which is trebbliabe...You can order non perishables online.. theyll have it there in two days..$35.00 is free.. last time I ordered..you could not order pop or water.. hope this helps..If anyone finds a grocery store the delivers that doesnt want a arm & leg..Id like to try it..Thank you till next time..😊

Sh
Review №37

It used to be a 5 star store but it has really went down hill since this store director took over several years ago.

Ka
Review №38

The cashier Lea.G that was on the register we went thou was very sweet, you need to keep her we will look for her again when we come back in to shop, 0313104400070114. Thank you 😊

Ro
Review №39

Always great selection, however some items were out of stock. Convenient location and parking lot was clear.

Gi
Review №40

Chinese was good, bit of long wait but it was lunch rush

Bl
Review №41

My pharmacy is in the store. Their prices are a little high but the employees are great

Ma
Review №42

Theres a Helpful Smile in Every Aisle

Pa
Review №43

This was a new hy-vee to me and I found it to be refreshing so much more than my usual hy-vee workers very friendly

To
Review №44

Its clean, but way over priced.Update: 9/02/21. Order a family meal of Orange chicken. Priced paid with door dash was over 50 bucks. No problem, however the orange chicken we got was chicken nuggets covered in orange sauce!!?? If u were out of chicken or had an abundance of nuggets, at least ask before sending chicken nuggets. Was not good at all btw.

St
Review №45

Nice store. Clean. Helpful employees.

Cr
Review №46

Friendly and always stocked well. Lots of lines open dont have to wait very long at all. Decent priced items.

Ci
Review №47

Always polite and considerate.

Me
Review №48

Love this store and the employees but was really disappointed that during a crisis they price gouged the community. This hand sanitizer was $1 at local Dollar Tree last week, same bottle. I hope HyVee has a good explanation, so 4 stars based on not knowing the full story.

FL
Review №49

Good service. Nice people. Very helpful no matter how busy. Really enjoy shopping there.

st
Review №50

I got my covid vaccine. Did not have to wait long and didnt hurt a bit.

so
Review №51

Paid $25 for bacon wrapped steak with no bacon.

Ry
Review №52

Best grocery market in town!

Ti
Review №53

Staff is friendly and helpful 🙂. The store is busy. Suggestion is pick a less busy period.

Ja
Review №54

Great store. Clean and sanitary. Friendly, helpful staff. Decent selection. A tad expensive when compared to the big box stores but ease of shopping and customer service make up for it.

An
Review №55

This HyVee has the best people and service. The store is always clean and nothing cluttering the aisles. Bought take out dinners that were very good.

An
Review №56

Clean, fresh freindly service!

Li
Review №57

I love Hy-Vee shop there a lot. Produce is good and people are friendly

Da
Review №58

Great grocery store.

Vi
Review №59

Plenty of cashiers. And always willing to help you

Sh
Review №60

Oh how I have missed Hy-Vee. I wish they would come to St. Louis. Excellent prices. Friendly staff. Never have ran into a bad attitude. The perks card is a must have

bi
Review №61

The people at this Hy-vee were all so friendly. It was a crazy busy day and yet two of the employees noticed that I looked lost in their store and tried to help me locate my items. All of the employees I came across seemed so happy and content at their job. The kind of place Id like to be!

Pa
Review №62

Only had 1 friendly person & that was gentleman bagging our groceries

Ja
Review №63

Very clean store, front cosmetic area reminded me of department store

Ma
Review №64

Good selection of quality products at a good price.

Sh
Review №65

Easy to get around with riding carts.

Ce
Review №66

Clean friendly store

Am
Review №67

Somewhat crowded... no one ever masked up..

Wi
Review №68

Great store and always friendly employees!

Be
Review №69

Clean store and great service.

Ki
Review №70

Over and beyond Customer service!! Britney, the manager of the kitchen area, went out of her way to make certain that I was taken care of. When I am under the weather, their egg drop soup is my go to, but I couldnt find anyone to go in person. Unfortunately, it was also not listed on the door dash app. Britney was so patient with me over the multiple phone calls we had when the door dash app wasnt allowing me to add it as a special request as she recommended I do. Long story short, she had me put in my order in the app and then upon calling inputed the special requests herself with doordash. That girl deserves employee of the month and a hug. The egg drop soup was still what made me feel better aka my happy place. And Hats off to the cook who is kind enough to take time to make my special Lomain without onion and celery. They seem to have switched from the square lomain to a more rounded version, no taste variance, but I think the texture change made me raise an eyebrow and over analyse. Seriously, HyVee made this little girls night a million times better.

Ra
Review №71

Good deal om pop

Jo
Review №72

Your typical hyvee chain store.

Jo
Review №73

Great store! The food is amazingly delicious.

Ra
Review №74

Well covid affected this store also apparently. The prices went way up before covid could of affected it instead of going down to help there customers during a epidemic instead of being so greedy and taking advantage of people .. thats my experience.

Sh
Review №75

HyVee always has EVERYTHING that I need and more! My favorite stock up store for groceries and more!

De
Review №76

Such polite staff inside. Love the sales!!

Jo
Review №77

Great supermarket!! With a helpful smile in every aisle!

Ka
Review №78

Always happy with this store and staff.

Be
Review №79

Great store with friendly staff.

Sa
Review №80

I dont like the pharmacy at all. They are so unorganized. Everytime I go there it is a mess. Next year our Medicare D will be somewhere else!

Th
Review №81

Excellent heath food selections available and helpful associates.

Sa
Review №82

I picked up my online order—contactless. The lady loaded my groceries. I get to where I needed my groceries and I had 2 of my items in my car. I was like?????? What??? How is that possible. I live 30 minutes from Hyvee. This was a major inconvenience because not only did I not have my groceries but I didn’t have the items I needed for dinner and for the casserole I needed to make for work the next day. So I called Hyvee to tell them of this. They said that when I came back they would have it ready inside. When I drove the 30 minutes back to Burlington... the order not brought inside and it took 15 minutes to get the items. This was a major inconvenience! So I called and spoke to a manager and she acted as if she did not care. So rude. I am not going to be doing any more shopping at Hyvee, I will take my business elsewhere.

Au
Review №83

I always have great service here.

Ir
Review №84

I love this place! Very organized & the staff are sweet & helpful.

Re
Review №85

Love going here. Has good buys and sales. Everyone is nice too🙂

Cl
Review №86

Masks should be required inside the store. Some people had none. Others had their noses sticking out.

Ja
Review №87

I love HyVee. Nice people, nice grocery selection reasonable prices

Er
Review №88

Superbowl Sunday and I couldnt find regular Hidden Valley Ranch for my daughter; there were shelves of alternatives but they sold out...ended up grabbing 2 bottles of fat reduced. Apparently fat free tastes very different. Turns out one was actually the free version. The next day my return was easy as could be. Great customer service! Dont wait until the last minute, but if you do, theres HyVee.

lo
Review №89

Very helpful floral designers in Burlington iowa and kirksville missouri!! Thank you!!

Ea
Review №90

Excellent selection, friendly service. Groceries, spirits, pharmacy

Va
Review №91

Good selection of healthy foods.

ja
Review №92

They went to the back to check for what i wanted..they always have great sales and the people are friendly.

Wa
Review №93

Has all you food shopping needs with a helpfull smile in every aisle.

An
Review №94

Great place to shop. Help full employees. And fantastic cashiers.

Do
Review №95

Always love Hy vee

Te
Review №96

They have a lot of inventory at good prices

Da
Review №97

Best grocery store.

pa
Review №98

It takes forever to check out anymore

Za
Review №99

Love the service they are always asking if you need help.Every visit is some of the best shopping in town.

pe
Review №100

They have the best selection s

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3140 E Agency St, Burlington, IA 52601, United States
  • Site:https://hy-vee.com/stores/detail.aspx?s=19&utm_source=google&utm_medium=organic&utm_campaign=gmb-listing
  • Phone:+1 319-753-1616
Categories
  • Gourmet grocery store
  • Beer store
  • Catering food and drink supplier
  • Flower delivery
  • Grocery store
  • Grocery delivery service
  • Produce market
  • Seafood market
  • Wine store
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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