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Food Lion
3535 S Church St, Burlington, NC 27215, United States
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Food Lion
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Ch
Review №1

Sometimes when I’m on the other side of town I go to this location bc its more convenient after work. They have the WORST customer service, managers included. Don’t bother asking them a question when you need help because they might roll their eyes at you. The Webb ave location is much more friendly and helpful.

Ja
Review №2

Been to the place maybe like 10 billion times. It has always been a consistently good experience and I’m sure I will return in the future.

Ma
Review №3

Love the prices and my mvp card

Me
Review №4

Elon location has most friendliest & helpful employees. No problem finding what we need.

Ly
Review №5

Cheap prices, but limited selections on many items. The produce is iffy as far as freshness goes. Good butcher shop. FL is the bargain basement of grocery stores. They do not offer a choice of paper bags unless you ask, and they do not offer to help you with your grocery carry-out. If you do ask for help, you will find yourself waiting at the front of the store for 10 to 15 minutes while they convince someone to help. Also, the checkout people seem stressed and exhausted. Is FL making their employees work through their breaks?

Ch
Review №6

The cash register associates are very helpful and polite.

Ve
Review №7

Always crowded never enough people for check out and the self-checkout is always closed whats the point of having it if its not convenient for the customer I thought we was still practicing social distance I try not to go there when I come to Georgia they need to do better

Ch
Review №8

Very nice and clean. New Hot bar with wings and etc finger type foods.

Sa
Review №9

Its nice that food lion has self check out areas now but their customer service has dropped because of it. There wasnt one register open that was not self check out and I saw at least 3 employees just standing around talking while me and at least 2 other shoppers had to check ourselves out. One of the shoppers buying alcohol literally had to walk towards one if the talking associates just to get their attention to assist him with the purchase. Looking forward to the new food stores opening in town if this is how food lion operates now.

Br
Review №10

Food Lion, many years ago was known as Food Town.Its a regional grocery store with a small town feel,yet has a wide variety of food items for everyone. Most have the usual produce and a deli/bakery. I feel that they have an excellent meat department. A caviot about the meat department... back in the early 1980s a local TV station ran a investigation about the out of date stamps being covered over with later dates. This changed their meat departments way of operations thus completely, turning around to be transparent and in terms became known as the best meat to be had. To this day,if I want a good steak; this is the first stop I make. Did I mention that most Food Lions have a chicken wing bar. Also the produce is kept on a fresh rotation. In summary; the prices are fair and the stores are clean. I would recommend Food Lion for your grocery needs.

Ro
Review №11

Very well stocked today with the specials of the week. You run into low stock on special pretty often at some stores. Friendly atmosphere.

st
Review №12

Stockers there are so friendly and helpful love this store

Jo
Review №13

Generally well stocked. Today thought was in walmart two cashiers. Really food lion?

Wa
Review №14

The plaza has Food Lion, with Low prices and great selections. Almost a separate entity from Food Lion, their own unique place and a few restaurants and hair salon place in the plaza .. Also Deloche showroom with some nice, trendy clothes for women (jewerly and shoes . ) Discounted prices with designer lables from China .

Mi
Review №15

Can never get them to stock Fudge bars

Ro
Review №16

This is one of my favorites stores, love Food Loin.

Ta
Review №17

Love my local Food lion.

Bi
Review №18

I moved to Elon two years ago and this is one of the stores where I shop on a semi-regular basis. The employees are nice and service is generally okay when Ive been there. I have had several recent frustrating experiences with some employees who were restocking shelves. As long as you know where to find stuff on your own, youre probably okay. Its been consistently difficult for me to find employees there who can check on items that arent where they usually are. If you dont mind a gum-chewing high schooler telling you, If it aint on the shelves, we dont have it. then youre probably fine. In the age of computer inventory, no one there has yet offered to try and look it up on their little handheld inventory device. Funny, just last week at the nearby Target store, I asked a young employee about an item that I purchase regularly and that seemed to be out of stock. The kid immediately went to his official Target e-device and within 15 seconds told me specifically what day they were getting the product in, AND how many they were receiving. Go figure. Ill probably continue to buy some things at this Food Lion location but two days ago I purchased a two pack of NY Strip steaks. I grilled them (medium rare) tonight and they were inedible – tough as shoe leather ... no exaggeration. So, in the future Ill avoid buying beef there and stick with the great butcher department just down the road at Harris Teeter. Ive genuinely tried to like this store but it just comes up a bit short too often.

Su
Review №19

Everything that I needed was in stock, the store was well staffed. Check out was great.

Pa
Review №20

Clean and friendly cashier very reasonable prices

An
Review №21

Great customer service clean well stocked shelves with reasonably priced items.

Ch
Review №22

Very clean good price on meats and very helpful staff

Ti
Review №23

Deli is awesomeStore brand is awesomeWill definitely be back💯👍

Do
Review №24

Always good prices. Good produce and hot foods. My favorite grocery store.

Ra
Review №25

Very clean grocery store but the prices are a bit high.

He
Review №26

Under paid staff!!! Buck up OWNERS...APPRECIATE YOUR PEOPLE AND THEY WILL CARE ABOUT YOUR DIRTY STORES

Gl
Review №27

Nice clean store staff wearing masks 😷 properly!

As
Review №28

Great customer service

Ci
Review №29

Always super friendly and have what I need

ch
Review №30

Foodlion was a nice experience, they had what I needed.. The store was very clean and the workers were very helpful

Te
Review №31

I love my Food Lion

Ma
Review №32

The store at 3535 S Church St, Burlington, NC has had employees who have tested positive for COVID-19 recently. Despite this, they dont want to provide testing or time off for testing to employees that were in close contact with these people. They only told them to be on the lookout for symptoms and to continue working. The managers name is Tony and despite their early assertions that there would be paid time off to quarantine and test, that hasnt been the case now that someone has tested positive. My friends that work in this store are very worried as they all have high risk relatives. The management at this store has failed to protect its employees and is negatively impacting the health of our community.

Vi
Review №33

Clean, efficient, always stocked. Great cashiers.

Ni
Review №34

Im always satisfied with my visits to all Food Lion locations!

De
Review №35

Great prices and they always have what I need.

Ma
Review №36

Perfect customer service all way round! They are attentive as well as professional. They caught someone trying to buy someone underage alcohol.

Br
Review №37

Always several cashiers for fast checkout. Selection bit different and less than where moved from but good store.

Mi
Review №38

Great place to shop. Found items that are not available at Walmart.

Ro
Review №39

Food Lion is a regional grocery chain which prides itself on lower prices. Stores are clean and spacious. Staff is pleasant and helpful at the store I use. The produce is fresh as is the meat. The chain does not carry furniture or shoes, etc.

Ch
Review №40

Observed numerous employees with masks pulled down and some with no masks at all; interacting with shoppers and even bagging their produce! Shoppers were doing a much better job than staff. Lots of elderly people from Twin Lakes get groceries from here. If you know some, let them know to shop elsewhere. Guess what; if they dont want to wear masks or wear them properly; they probably arent washing hands either. Thanks about it...I complaind to manager Mike.

Be
Review №41

Food Lion is a great place to shop Ive never been disappointed try it for yourself

K.
Review №42

This store never has everything I need so I end up having to visit Lowes Foods or Harris Teeter afterwards to get everything i needed.

Jo
Review №43

My regular grocery store. Good prices, usually have what I need.

Ra
Review №44

Love this store for its size, arrangement, location, and nice staff. The produce quality is always good as well as the meat selection. The store in general is always very clean. Unless the word snow is in the forecast, the checkout is usually speedy. I prefer shopping here for groceries as opposed to dealing with the Walmart crowd.

sh
Review №45

Very courteous and polite loved it and very helpful

Be
Review №46

Love to shop here

Je
Review №47

Nice store, pretty well stocked except for paper products.

Ju
Review №48

Great place to shop for groceries

Le
Review №49

Something for everyone!

ki
Review №50

It was great and easy . the. Services was great.

Mi
Review №51

Great grocery chain.

Ro
Review №52

Store food shelves are a joke, never harldly have I been in this store when it was completely stoked.yesterday the shelves were pitiful yet half the help was out side eather gossiping or smoking. The teller at the 12 or less counter was ill at the world . I had a problem with the card reader and she just stud there with her arms crossed frowning .She didnt want to be there and I will never ever again. Other stores have there selves stocked why not foodlion.

Te
Review №53

Love the pick-up service during this time.Please consider having deliverers wear gloves a . Lease and masks. It would protect them and us. Thanks.

Re
Review №54

Employees dont follow the direction of markers on the floor and come right up on you NOT social distancing themselves or wearing masks. Was there awhile while I patiently did the route and never heard 1 reminder announcement to customers reminding them as well to follow directional. for the many offenders I witnessed. I guess everyone thinks they cant get COVID-19, be a carrier or pass it on to you. Droplets can pass INTO the eyes infecting you so a mask is only a partial effort.

Ci
Review №55

Great service and product.

St
Review №56

Despite of the store being out of things,on a Friday,it is still one stop shop convenience...

Sa
Review №57

Convenient, prices are right I like shopping at food Lion I can always find what Im looking for

Li
Review №58

I felt it was crowded. Too many people without masks even though they supposed to be wearing them to enter the store.One way paths not being observed by many and the register area was not sanitized before I was checked out by the cashier.

Ri
Review №59

It was a very good one and I will come back, thanks for asking.

Li
Review №60

Still learning where everything is. They didnt carry three things I was looking for.

Ca
Review №61

Produce section is lacking.

Ki
Review №62

DO NOT USE TO GO at this location! Pick Up Time was changed then employee who was RUDE and very unprofessional came out to the car FINALLY and said my order did not come through the APP. Mind you they took $143 out of my checking account. Employee tells me there is nothing she can do and gave me a number to call which was incorrect number because I DID NOT use instacart I used Food Lion direct website! Now I don’t have groceries that I paid for. The Company that handles the To Go said Food Lion is waiting on me to pick up but Food Lion said it’s nothing for me to pick up!!! Hopefully this will help someone save time and money by going somewhere else or maybe it will help Food Lion by training employees to be more professional and use direct sources instead of third party.

Ro
Review №63

Usually have what I need, good prices

We
Review №64

I go there to pay my light bill. A gallon of milk or bread. I cant afford my weight of groceries

An
Review №65

Rude and incompetent employees. Awful produce. Just go to any other Food Lion

Ja
Review №66

Dont get a job there they threatened to fire me for not talking to a customer who had walked behind me when i was putting stuff on the shelf. They hardly gave me any hours to work at the start of me working there i was working on average 12 hours a week then down to 6 and then 2 weeks later they fired me because i did not make the cut. They do very little training they constantly get on to you if you dont know where stuff is no matter how long you have been there. the only thing i liked about working there was getting payed $10.00 an hour

1j
Review №67

Great location

Td
Review №68

Hello This review is for Ashley Winkle I am so sorry you was told about the pastries being BOGO the lady that told you that it was her first day and I swear to you I went to find you to give them to you for that price but you was already gone. I am truly sorry and you can come ask for me (Jamie) any time in that deli. I do my best to make everyone happy that comes to our department.

Ra
Review №69

I like this location. They typically have enough cashiers to move you through quickly. Everyone seems to be friendly and courteous.

Ki
Review №70

Store is always clean, can find pretty much anything, bit pricey with a friendly staff

Do
Review №71

I am disappointed the way the produce section looks. Things out of date and wilted produce. This is the store on church street.

al
Review №72

Loved my checkout man. He was extremely caring & helpful. Hell go far in any business. Hes an assset!

We
Review №73

They now have people that unload your cart if groceries for you at the checkout for speed and convienance. Prices are reasonable

Ch
Review №74

M y favorite place in the world 😂 live food lion

D
Review №75

Great local grocery with great prices. Esp love their Shop and Earn program. Very clean and everyone is friendly.

Sa
Review №76

Friendly employees, clean and easy to find layout. I find the prices comparable to Walmart, without the stress of shopping there. Order ahead shopping available and very convenient.

Ke
Review №77

Bunch of employees out front with no mask not social distancing

de
Review №78

Best produce selection amd canned goods. Shop and Earn rewards are just another way to save even more money on things you already buy. Love Food Lion!

Pa
Review №79

I shop here every week and its always clean and well stocked. They also have good manager specials a lot of the time.

Ma
Review №80

The service was amazing and I had an amazing cashier that went by the name of Jaden or Jalen. I cant really remember his name but the service was great !!

Sh
Review №81

Clean, good.

El
Review №82

They did not have what we needed but there was good service

Br
Review №83

The front end manager with the nose ring just told me she was not open as she was ringing up a customer. I went another line and before I could get checked out, she was already ringing up another person. I had 4 items in my cart which would have taken 30 seconds to ring up. Good job nose ring, you have just solidified the reason why Food Lion is in trouble in the grocery world. But what do you care right? You clearly have no people skills.

Te
Review №84

Little crowded, but good service, good prices, fresh produce. Love the app.🤗

Mr
Review №85

I felt very unsafe in Food lion today. No one was wearing masks, including employees. No one was wiping off carts. It seemed there was no protection from COVID19.

Lo
Review №86

I love this food lion. I always find what I need

Ac
Review №87

Always getting groceries

Ke
Review №88

Always stocked and friendly employees, love the prices

Su
Review №89

Stop in and pick up dinner regularly! Rotisserie chicken, slaw or Mediterranean pasta salad. Oh my gosh, it’s soo good! I like taking advantage of the MVP items, cause it’s a wonderful way to stay stocked up and keep great prices in your budget. Shop regularly and stay stocked up! Nowl there’s this new buy certain items during the month and accumulate points that earn money to be spent by the end of the following month. It’s great cause I’m buying things I’d buy anyway and get money to spend back on my groceries! Also it’s not stressful like Walmart AND in my opinion..better produce and meats! Food Lion stands behind everything they sell! I spend most of my food dollars here and I’m always satisfied with my purchases!!!

co
Review №90

I not only frequent the liberty NC branch but the south church street as well. I tried their grocery pickup today and they are delightful even in pouring rain very knowledgeable and accommodating

Ma
Review №91

This is my home away from home. Prices and people are great

As
Review №92

After shopping at Aldi the last few times, going into Food Lion to shop was a breath of fresh air. Getting fresh deli sliced meat at a great price is something Ive missed.

An
Review №93

Clean store, friendly associates, decent prices. Not a low as Wal-Mart, but lower than Harris teeter and Lowes grocery.

Ca
Review №94

Friendly, like theres good inventory.

Da
Review №95

4 stars

sa
Review №96

It was fairly stocked in produce department, but was out of green bananas, I do like there sales

Su
Review №97

A real nice store Ham for the holidays is less expensive than Walmart Was happy to be at food lion

as
Review №98

Went in to get pastries. Asked the bakery attendant if they had anymore of the songle pastry I was looking for and she showed me to a rack where they were in bulk packaging. As I go to buy one she says they are bogo so I think to myself score i collect my pastries and proceed to checkout. The pastries were not bogo and the employee had lied to me about it even though there was a sign indicating the sale as well. In my dissapointment i politly declined my entire order. Because I feel that I had wasted my time. They were not accommodating about the incident.

Pa
Review №99

People are not wearing masks. Unprofessional staff.

JA
Review №100

Very clean store,except some costumers refuse to wear mask 😷

Information
23 Photos
100 Comments
4.3 Rating
  • Address:3535 S Church St, Burlington, NC 27215, United States
  • Site:https://foodlion.com/stores/nc/burlington/465.html?utm_source=Yext&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 336-584-3622
Categories
  • Grocery store
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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