Always ready to help the customer.
I had an amazing experience despite being unable to find what I needed. The service was absolutely fantastic thanks to the young man at the front desk who not only took me back to look at parts but took a look at our van as well, unfortunately I forgot to ask a name so I hope he reads this and it makes his day like he made mine. 100% would come here again.
I called to inquire if they had or carried what I was looking for. Guy answered the phone and put me straight on hold. After 15 minutes of waiting I disconnected the call. They need to learn some customer service skills.
Fantastic company for all your auto parts needs! Very reasonably priced. This company offers free delivery, promos, and takes care of its customers. Visit any location for fabulous service. This company takes care of its employees too. Ask anybody customer or employee. Go here first! Dont visit the auto parts store!
No answer e-mail and the Caldwell office is closed temporary
I like the convenience of their website to search for parts. I bought an engine for my car and it was great. When I went to pick up the engine, the service was not great. The person at the desk told me to drive to the gate and he would open it. I sat there for 10 minutes then finally got out of my vehicle and found a call button (was not obvious or marked). Then sat in the back lot waiting for someone to load the engine with a fork lift. After another 10 minutes, I walked around the yard until I found someone who said they would find someone to help me. Then I waited another 10 minutes for that person to arrive. It was a weekday and there were few customers there. But I will continue to get parts here because of the online convenience and quality of parts.
Been buying parts here for years and been good. Just recently had one bad part and what a complete joke. Cant believe a 150 dollar part could be such a headache. Delt with Andrew and he has been horrible. Giving wrong times, wrong info ect... hope this place gets its stuff together. WOW.
Service was really good and fast. Definitely good customer service from operator to the front office
It was ok but there are better pick apart yards and a whole lot easier to walk in
Terrible customer service and very unacomidating to customers needs.wouldnt sell me a part I needed even though they had it, because it wasnt something they inventoried. Got same response to another part I needed. I guess if you need something like a mirror you have to buy the whole door also. The part I needed would have only taken a few minutes to get,but that would be too much of a bother for $10, they only want your business if your a big spender. Ive sold a lot of parts where I work that werent in inventory simply to help out a customer in need. That is what customer service is. I but a lot of parts from yards around here. The next time I need something like an engine, it wont be from Barger. Its no wonder all of the reviews but, the employee one at the top are bad. They could have helped me if they wanted to, and I would have given them a good review.
Great place to find affordable car parts, staff is so friendly.
I always get what I need. Good people.
Travis is very helpful. He walk the extra mile to found the part I was looking for. Thank you
Best place to get any car part or body parts the people that run the counter are very nice and friendly
Friendly helpful got my parts as gas as possible like overnight
Ken Brown rocks at this place he got best customer service best prices. Will find u what u looking for.
Great customer service and affordable prices on new and used auto parts
Very pleased they took real good care of me.
Awesome parts and prices. Best in the state.
Travis is awsome and very easy to work with, best service ever
Lots of parts. Good price. Ice cold drinks in vending machine
Very clean and extremely friendly staff.
Great effort and quality service! Fernando M. is the MAN!
Friendly helpful servive.
They got the rong part 2 times
Wrong parts do to poor listening skills on the phone
Did just what they said
Ots a parts place
Super expensive prices
Worst customer service ever!!
Clean yard