Terrible customer service. Transferred the wrong number and then refused to wave the fee after they made a mistake on their end. Took over 3 hours with no solution.

Jose was fabulous, helped me fix my storage problem I was having, very helpful and sweet and responsive. Great customer service.

The employees at this location are rude everytime I go inside. They get attitudes whenever a customer asks for help. They also let friends just hang out. Terrible customer services and zero friendliness!

This location charges more than what the website states. They add accessories stating they are included with the phone purchase, but actually charge you for it without telling you. They also added the premium security package for an additional $10 a month without asking. I saw this on my account when I logged in and cancelled it as soon as I saw it. They dont tell you line by line what is being charged and then argue with you when you try to dispute it afterwards. When they did give me some of the charges verbally, they never stated the phone case was extra. I did not get a receipt and was told the next day it was because the printer was broken. The Manager is rude and will not assist in anyway, other than telling you, you knew exactly what you were getting and paying for and included with the phone means you are paying for it and we do things different than what the website says. She also stated she knew exactly what was discussed even though she wasnt there. I would not recommend this store to anyone. They are dishonest and will sneak fees and costs in wherever they can. They will also refuse to give. you the phone deals and make you pay full price. Unfortunately, there is no course of action for the buyer as no other store nor the corporate number can help resolve the issue. Beware of this location. I should have slowed down to take the time to get all the information before paying. I wouldnt be in this situation if I did. They need training in Customer Service skills and be willing to work with the customer instead of arguing and denying any wrong doing. I just hope the service is better than the customer service they provide, otherwise I will take my business elsewhere.

Jose is a great representative

One of the best carriers around the canyon county. and the gals their will work with you.

Jasmin and maria were super helpful thank you ladies

Great service best ever by raymond

Stephani is the best, love her

Very good and they serve very well

They have good service