I went into the store to rent a storage unit. Morgan the manager was very nice and knowledgeable, pretty and quick. She helped me secure my unit and get the app downloaded. Thank you shes also pleasant to talk to as well.
I’m currently looking to move to the Campbell area so I called in at this location and the property manager Morgan was very helpful and sounded very friendly, she said she can definitely help me with this and they have a variety of choices for me to pick from. After speaking to this sweet lady I had to find some time to come in and take a look at what best suited my moving needs, I explained to Morgan all the things I was needing to store and she recommended the perfect size! She made what I thought would be a difficult decision super easy! I’m grateful to have found such great customer service during this stressful move. Thanks again Morgan! I’ll be back real soon.
Great place to storage. Anitra is very nice and help me all the time when I need assistance. Thank you very much Anitra👍
I was a little hesitant to store my car but decided to call Public Storage. I got a reservation close by in minutes. Then Morgan got me set up in the office in no time so I could go back to working on moving out. The process was very smooth and friendly. I picked up my car early in the morning without any issues and I got my final accounting on the same day. It was a great experience all around and Morgan made it extra nice.
Great experience, nice and clean, easily accessible units. Profesional staff. I personally dealt with Morgan and she was very helpful and had a great attitude. Thank you for the storage.
Morgan the property manager is so kind, knowledgeable, patient, so sweet and helpful.. I needed help with the entire process and shes been helpful the whole step of the way thank you public storage for and more importantly thank you Morgan
Had a great experience at this location, figuring out which unit I needed. Moran was so helpful and made the experience so easy. I definitely recommend this place, ask for Morgan!Thank again,Mike
Morgan is the best property manager for a public storage that I have ever encountered. Also, any time I stop in for the retail supplies, whoever is at the front counter is really helpful as well. Convenient location and competivive pricing. Ill definitely be using them again!
Morgan was great!! She was very friendly, explained the rental information i needed to know and got me checked in very quickly.
Great location, with large (10x30) units. James was very helpful with move out.
Thank you adelena for all your amazing work i did not have a reservation but she was still able to help me i eve got a $1 promo and those are hard to come by ill let all my friends know and send them your way adelena awesome customer service!
Morgan is so helpful, professional, and kind. She made the whole process easy and got back to me quickly! Highly recommend!
Convenient place to store your stuff. Morgan was great to work with
The Manager Morgan was had just returned from her maternity leave despite having challenges with the new software she was able to cancel my smaller unit and relocate me into a bigger unit. Been a first time renter for a storage unit, I was very stressed. She stayed very calm and friendly and made the experience very positive for me. Thank you Morgan.
Tammy was great when we checked in for a parking stall for a truck, she was helpful and friendly. I had reserved this via the phone two weeks prior to coming in and they held the spot and time I was to be there.Easy access, grounds are clean, items lined up in parking stalls, and great help. Not sure how long I will have this stall but for now everything was great.Karl
I’m a new customer and was a little intimidated on how the whole process was gonna work but Morgan was such a great help. She was super patient with me and helped me choose the right storage unit for my needs!
I recently booked a storage unit at this location. Morgan, the property manager, was knowledgeable, personable, quick and efficient. The setup and tour was smooth and trouble free. She left me feeling confident that this will be a safe place to be. Thanks Morgan!
Tammy at your PS Sunnyoaks, Campbell facility has been a wonderful help in updating my account and needed changes. Tammy is a delight to work with and is very knowledgeable and detailed in the processes to address my needs.Nice and clean grounds.Thanks, Carl
I would like to acknowledge James P at your sunnyoaks location. James was very helpful and knowledgeable in locating me a smaller storage unit. James has excellent customer service skills, and he should be acknowledged by your company.James... keep up the good work and you will advance in your career.
They make mistakes a lot and solving problems with their costumer service needs real patience and lots of free time. They even forgot to stop charging us a month after we moved out and informed them
Morgan the manager was awesome, she not only helped me look for a storage but she walked me thru the whole erental process in her office. I am so greatful for all her help, my son who used helps with these kinds of things is unable to at the moment . She Is a wonderful employee who cares dearly about her customers. Thank you public storage !
I really thank you so much Morgan for having such a big heart and very considerate and very humble the world needs a lot more people like you thank you for everything you have done for me and my family while I was a customer and plan on continuing to be so your a very nice person and may god bless you for all the lives you touch with your powerful aura to make the world a better place and I hope life guides you in everything you want in life and I would one million percent Recommend 155 E. Sunny Oaks Ave., Campbell, CA to anybody that want a good friend and to have a person to always have your back thank you Morgan god bless you
It was fantastic, if youve never been youve got to go. Take the kids, so many fun things to fo. Its fun for the whole family. I highly recommend public storage. 5 stars! You wont be disappointed
I came in at the last minute in an emergency and Adelena was happy to assist me in my indecisiveness in selecting a unit to rent and she helped me get a grasp on how much space I need! Thank you, Adelena!
Thanks again for your service.
Very good experience at this location. Nikki and Tammy were especially helpful. Thank you!
Rachel, the manager at Public Storage, was so helpful today. She was so knowledgeable and able to explain everything about how the storage works. And, she has such a positive attitude!
Very efficient process to set up & staffer James very helpful in determining unit size. Online promotions to save money are also well worth checking out.
Great prices, constant $1/month promotions, all units with drive-up access. Morgan, the manager, is a real pro. Always very professional, always very polite, and just an overall good person who is a pleasure to work with. I’ve rented two units with Morgan and never had any problems. Highly recommended!
Thank you so much to the wonderful employee who was kind enough to show me my new unit and help me find the perfect size thanks again Adelena keep up the wonderful service.
Came in today to rent a unit. Morgan helped explain all the options, showed me the unit I was interested in ....and I was sold. Very easy process. In and out (including all the paperwork) in less than a half hour. She was great!
I moved in yesterday and had some issues with my reservation being deleted but the Manger Adelena was able to help me keep my price i was so glad thank you for all your help AWESOME JOB! if i could give more starts i would thanks again.
Excellent customer service; Property Manger Morgan is always able to answer any questions I have. I store at a different site but work near this location so I pay my bill at this site from time to time. I would definitely recommend this location based upon the customer service I have been provided every time I come in.
Very civil, polite, and courteous employee Adelena also professional and knowledge answer all my questions base on her performance highly recommend!
Property manager Morgan very friendly and nice.Good service!
Tammy did a great job of checking me in quickly, very friendly and professional.
Rochelle and Monty were great. The whole rental experience I enjoyed. The space was perfect and it was clean. Easy to get in and out. Friendly and didn’t get upset when we bothered her after hours.
I was looking into a good storage place and was unsure of what I needed, thankfully Morgan was very informative and she really helped me to figure out what I needed. I will definitely recommend this place to friends and family. Not only a great location but amazing staff as well!!
I went into public storage last week looking into renting a storage unit and the manager Morgan was very helpful and knowledgeable on the different units and what type of unit would best suit me. She took her time to explaining everything, and answered all my questions.
Great place because the property manager was great. She answered all my questions and I didn’t felt rushed. She was quick and efficient with amazing communication skills.
I wrote a bad review about a month ago because they increased my rent after 5 months by 35%. That jump in dollars went from 207.00 to 270.00. They called me to try to resolve and lowered my rent. They were a little bit successful blaming it in a system that changes rent everyday and not the greedy owner that claims this is market rent. They got me to 245.00 with related fees it went down to 260.00 they saved me 10.00 a month. Kudos for trying. They are currently advertising for 217.00 online for my size unit BTW. They are nice but not good enough to change my review. I will be giving my notice once I pay my big bill.
Great place,I was very happy with Morgan, she was very professional, friendly and had good team player attitude.she was definitely the most helpful.she made my experience at this public storage worth every penny! She was very efficient and that makes me want to refer all my friends and family to her location!!!!
I would highly recommend this storage place and company to everyone! I went to pay my bill and the manager Morgan in the office was very helpful professional and helped your payment. I love this place!
Property manager very professional and keeps place well kept,clean,very kind person!
Morgan is really helpful showing us the units and she makes this experience comes easy even for the first time. The price is fair. Thanks public storage
I called asking about the storage rental options and Anitra was able to answer all of my questions with patience. Even though I ended up eventually not needing to rent a unit, I wanted to make sure to leave a review because I was that impressed by her professionalism and clarity in delivering all the information I asked for. I definitely know where I will be going when I need a unit again.
This is a great secure location Rosemarie has great customer service
This public storage is awesome, all of the staff is very kind and professional, but especially Morgan!She goes out of her way to help you and take care of you while you are there. Morgan even helped guide or truck while navigating the turns on their property.
Great experience so far! Anitra the site manager is friendly and competent. Check-in was easy, her instructions were thorough and helpful, and the space seems really accessible and safe. Only complaint was no warning on website about required insurance, which bumped up the price a minimum of $11/month.
Easy and painless. Needed a 10*20 today and they were able to fulfill. Morgan the property manager was professional and sped things along.
Property manger was very helpful and professional when helping me and my cousin find a storage space for our things while moving to a new apartment. She was very nice helped up find the right size space we needed. I would recommend this place to anyone in need of storage space.
Sade was very helpful. Very efficient and knowledgeable. I would only go back for her great customer service!
Had to get a storage room but didnt know what size I needed. The manager there I think her name is Morgan was very helpful with getting me details bout how to store my belongings. Thanks for the assistance.
Morgan was very polite and helped me fax a lock request very quickly to another location. She is very professional and charismatic. Thanks Morgan!!
Moving is not the greatest of experiences but Anitra makes it as seamless and painless as possible. She has such a wonderful, patient personality. It was a true pleasure bringing my business to this particular Public Storage. Anitra, who is the resident manager at the storage facility, found me a great space for a wonderful price and helped me with flexible dates due to unforeseen changes in moving plans. I visited a few sites around the area and for my needs this one was exceptional. I highly recommend this site!
I had a very positive customer experience with Public Storage over a 3-year period and I attribute that to Kim, the manager. She was professional, caring and concerned that I had all of the information that I needed and explained the process meticulously. When I visited my storage space, she greeted me by name, smiled and showed interest in me as her customer. I own a small business...if I owned a large company and I was looking for employees, Kim is the model employee I would look for. She is customer focused, efficient, a great communicator and a caring human being. Thank you to Kim!
Have used this place before and was very happy with the people that were there. Was concerned when I saw a new face. But, Anitra is wonderful. She is very good at what she does. Im sure whatever they pay her its not enough, but, I sure hope she wont leave. She is friendly and professional. And, truthfully, she must have a difficult job the way they keep raising the fees. Last time here they never raised mine. Now 2X and very significant. I would have marked way down, but, for her I give 5* keep smiling, Anitra, and make sure those corp. people treat you right. You could go anywhere!
This place is great. Me and my cousin have been here for years. We’ve been helped through difficult times in our life by the wonderful property manager Anitra, who made storage something we didn’t have to worry about. Thank you for the many years of great customer service
Anitra the property manager was very helpful in finding me the right size unit that I needed. The property was very clean and I feel safe having my belongings stored there. Would recommend to anyone
Second time I have stored at this facility and I am always happy with the property’s appearance and the help of the wonderful staff. Anitra always is able to find me what I need with little hassle and with a friendly demeanor. Thank you so much!
I have a great customer service from Kim the Manager. Every time I had a question on availability of picking a vehicle storage place Kim did and has done her research. I store my work truck at this location. I am very pleased with the daily customer service. When Kim is on shift I am greeted in the morning and when I return I am also greeted. Keep up the great work. Thank You Kim
Have been a long time customer here at this location, I am always happy with the help the manager Anitra provides. She resolves any issues I have, explains everything in detail so there is no miscommunication and is always kind and understanding. I stay here because I know my stuff is safe and Im paying for the great service she provides, she needs a raise!! Thank you Anitra
I stopped by last week to check on the prices and sizes of the units available at this location. The manager (I think her name is Anitra?) was absolutely wonderful. She informed me of all the prices and sizes of units available and showed me where my unit would be located. She was polite, respectful, and greeted me with a smile, which is not something you find everyday from businesses. Look forward to renting in the near future at this property.
Great customer service thankful for the help over the phone providing info about sizes and answering all my questions. Manager Anitra is top notch when it comes to aiding customers with their storage needs.
I went online and was looking for a 10 by 20 space but mistakenly held a parking space, I went into the property to rent it and realized it was not what I needed. The manager Anitra was helpful and knowledgeable and was able to find the right size I needed and transfer my reservation so I could be at a different property that was close to me. She had excellent customer service skills and was very accommodating, was able to find me a storage that works and solve my problem! Thank you so much for all the help.
Periodically I come in here to pay my bill and Anitra is always so friendly and pleasant. She makes this facility look nice and not just because she has a pretty face but because she knows what she’s doing. I’ll rent where she goes! She’s a keeper and hands down the best!
James and the young lady that works with him were great! Customer service is amazing!! SAGE Veterinary Centers really appreciates your service!
I would like to post 5 stars and thumbs up to the staff at this location starting with the district Manager Bianka a class act who went out of her way and worked with me thanks BiancaAnd to the property Manager Morgan great customer service thanks MorganLeon
My brother and I share a storage unit, the property is always clean. The property manager is very nice and always there to help us out. Would recommend this place to anyone looking for storage
MORGAN was great! So helpful on getting things going for using their storage facility. A+ service!
Anitra, the property manager, is awesome!!! She knows what shes doing and is doing a great job! She made sure I got exactly what I needed for my storage unit and even helped me carry the boxes I bought out to my truck which is above and beyond customer service! Really great facility!!
I rented a 10 by 10 drive up unit while I did some home remodeling. My belongings stayed safe dry and clean during my six month rental. The convenience of a drive up unit is wonderful. The office staff was polite and helpful. Dont forget to bring a copy of your homeowners/renters insurance policy or they will add another $10 per month for insuring your belongings.
I love this location, the staff and convince of access is top notch. They have been so kind and very understanding. They keep it clean & safe. Its close to home and my office so I feel I have a double win. The price is steep but when you compare to the competition, they dont come close to this lovely and secure of an environment. Thanks guys!!!
Best customer service experience yet! The manager Anitra was super helpful and found me just the right unit for my storage needs. It is located near the highway which it pretty convenient for me and the cost is reasonable. It feels good knowing that my property is safe and secure at this facility. Im giving them 5-stars for their professionalism and friendliness.
Came in to property looking for a storage unit, Anitra was able to find and hold a space at another property that was perfect for me and within my spending cap. She was friendly and worked fast, wish I could have stored with her but she didnt have the space I needed, but she made my experience finding a unit easy and enjoyable. Come here for great customer support!
Friendly customer service enjoy the storage space and hours are perfect. Reasonable prices just overalk great experience.
Property manager Anitra has always been very on top of her game, my girlfriend and I have stored here several times in the past and have always come to this location first due to her outstanding customer care. She upkeeps the property always and if there is ever an issue either with the account or maintenance she is quick and efficient with creating a solution. I always tell my friends and family to store here! Thank you Anitra
After 6 Months Raised Rent +15%. I can expect an increase in rates but 15% in the first 6 months. WOW! and then I was told they will regularly review and raise rates. Bye! They seem to be inconsistent in the policies they point to in their contracts. Ex. My contract says they will Email me when rates are changed. But when I explained I still have not seen an email specific to a rate increase I was told it was mailed to me. Anyways, at a more straight forward, reasonable spot with predictive rate increases.
The property manager was very helpful and happy when I showed up. Property was neat and clean. Was able to get exactly what I needed fast and easy.
Came in to this office to make a payment, was greeted by the manager Morgan who made the experience ever so pleasant.. Thanks public storage for having awesome employees like Morgan!!
I just moved to Campbell area and friend of mine he referred them to me then I went and I met the manager her name Morgan, she’s nice and she gave me a very good price and excellent service, I highly recommend
I was looking to rent a storage unit in the area. There are several to choose from in a relatively close proximity to one another. And am I glad I choose the one I did! The manager Morgan helped me so much. She took her time and explained everything, she was so patient. Moving can be a very stressful time and she helped make this part of the move stress -free. Thank you
The property manager Morgan was very polite and helpful, I needed storage and she managed to help me i give her and public storage 5 stars
My name is John Bittner and I just recently rented a space from Anita the property manager of this location and she was very helpful, she took the time to find out exactly what I was storing to make sure she got me in the right size at the best affordable price, she showed me a few different units each were very clean as well as the property her relief manager Mikey has been very helpful too, as Im writing this review with his smart phone since I am not able to write one with my tablet. Both Anitra and Mikey have excellent customer service and I would highly recommend this location for any storage needs.
Anitra is awesome! She is the manager on site and no wonder the reviews are all so good here as her customer service is spot on. She is helpful, makes the process quick while still covering everything and has a great personality!
The property manager was very nice and friendly. Hard to find service like that. She was professional and answered all my questions. Glad i chose this location.
Anitra is amazing! My husband and I store here the property is always clean and every time we come into the office we are always greeted with a smile. Anitra really knows her stuff and she is always eager to help, you can tell she has pride in her job. Thank you for the excellent customer service!
Property manager was very nice and helpful. Property was very clean and maintained all all of my belongings were kept clean and dry while I was here. Thank you very much
Victoria is beyond helpful and very sweet. She made my move in so simple and painless. She really took the time to make sure that all my questions were answered thoroughly. I did not walk out empty handed, I walked out with an empty wallet and a car full of packing supplies. Thank you for your excellent customer service and patients today. I will definitely recommend this location to all my friends and family in need of storage.
I visited the property to inquire about storage space and was assisted by Anitra the manager. She was extremely friendly, helpful and knowledgeable. The property was well maintained and I feel comfortable and secure in my storage needs with Anitra as manager. I would refer this location to anyone for the great customer service and secure storage facility.
Alan did a great job of checking us in quickly while explaining all the details. Appreciated his help!
I just rented a storage space, Anitra was very helpful and very eloquent.. great management skills and a knowledgeable person. Great job by public storage corporation by having this lady in their staff. Thanks
Moving is stressful especially when youre going through difficult situations in your life, the property manager here Anitra made my move a lot easier by assessing what I had and telling me what size storage i needed. She was also super empathetic towards my situation and very efficient and speedy considering I was on a time restraint. I honestly would recommend this location to anyone due to her awesome customer service skills Thank you
Came in to take a look at prices and sizes for storage lockers at this location, manager on site Anitra was super helpful and knew exactly the sizes to show me she was patient with me through the whole process. When Im ready to store my stuff Im definitely going back to Anitra for help! fantastic customer service skills, thank you so much for taking the time and effort to help me out!
Morgan is the best, I have been here for many years and she is always kind and helpful! The property is always clean and she is very knowledgeable. Thank you
The Staff (Anitra) is great and professional so they have that going for them. The facility is a bit old and grungy but it works. I would say the prices are competitive, but there are newer places around for the same or better price if you drive a bit more. For the staff 5 star, over all facility 4 star which I think is generous in that regard.
The property manager Anitra is amazing and very helpful. She really made the whole process easy and made me feel at home! Great customer service!
I am not usually a review writer but in this case I wanted to make sure I gave everyone a clear picture of this storage spot. Anitra runs this place, she has a friendly face and an amazing uplifting personality that can make anyone’s day once they meet her. She is so good at what she does, makes everything simple and clear. The whole facility is clean, which lets me know my stuff will be taken care of. Take care of your best people running your places. You do t ever want to lose this one.
Excellent service. Good prices. Whats not to recommend?Was helped my Anitra today. Very helpful and professional. Quick polite service at a reasonable rate. Well if you only rent for two months then its a give away being first month is $1 plus about $20 admin fee. Closest you can get to freeway exit and entrance is a definite bonus as well.